25 Hospitality jobs in Durban North
Graphic Designer | Riyadh – Saudi Arabia | Hospitality Group
Posted 18 days ago
Job Viewed
Job Description
We’re looking for a creative and forward-thinking GRAPHIC DESIGNER who is excited about the intersection of traditional design and AI innovation. If you have a passion for visual storytelling and hands-on experience with tools like Midjourney, DALL·E, and Adobe Firefly , we want to hear from you.
Key Responsibilities- Design impactful and visually appealing content using Adobe Photoshop, Illustrator, and other design tools.
- Leverage AI-powered design platforms for concept development, visual generation, and workflow efficiency.
- Collaborate with marketing and production teams to create fresh, engaging designs across digital and print.
- Stay ahead of design trends and AI advancements to continuously enhance creative output.
- Proven experience in graphic design, with a strong portfolio.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, etc.).
- Familiarity with AI design tools such as Midjourney, DALL·E, Adobe Firefly, or similar.
- Strong creative and conceptual thinking skills.
- Ability to manage time and meet deadlines effectively.
- Excellent communication and collaboration skills.
- SAR 6000 – 8000 depending on experience and skills
- Accommodation (single room occupancy) and transport
- Health insurance
- Visa and flights
To apply for Graphic Designer | Riyadh – Saudi Arabia | Hospitality Group, please send yourCV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.
We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job!
Disclaimer Personal information received from applicants will only be processed for the purposes obtained as disclosed in our privacy policy. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy found on Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information. Recruit for Africa will only send emails from @recruitforafrica.com domain and will never ask job seekers to pay recruitment, visa or any travel fees into our account. #J-18808-LjbffrAcademic Programme Leader - School of Global Tourism and Hospitality
Posted 21 days ago
Job Viewed
Job Description
Listing reference: manco_000596
Listing status: Online
Apply by: 4 October 2024
Position summaryJob category: Others: Education and Training
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available in the School of Global Tourism and Hospitality.
CORE FUNCTIONS INCLUDE:- Programme Management and Leadership (within the confines of MANCOSA’s vision, mission, and strategy)
- Establish and maintain Programme philosophy, including link to vision and mission
- Design and management of programme teaching and learning strategy
- Integrated effort with marketing and student enrolment to identify and communicate programme value proposition
- Programme Planning and Administration in collaboration with the Institutional Planning Department
- Identification of suitable academics for content development, delivery, and assessment
- Quality control of programme information available on website and prospectus
- Preparation and planning of WIL placement (if applicable)
- Management of semesterly admissions in line with enrolment plans
- Application of programme and institutional SOPs and rules
- Facilitation of webinars
- Induction of academic staff
- Promotion of appropriate Community Engagement initiatives and activities
- Programme specific career guidance in collaboration with Career Centre
- Gathering longitudinal programme and student performance data to feedback into lifecycle management
- Report on trend analysis and benchmarking undertaken, student throughput, retention, articulation, and dropout rates
- Programme Governance (Monitoring, Evaluation, and Risk Management)
Essential qualification: Postgraduate degree specialising in Tourism and Hospitality (NQF Level 8) studying towards Masters in Tourism and Hospitality.
ESSENTIALMinimum 3 years’ experience in higher Education/ Academic.
EXPERIENCE AND SKILLS- Demonstrate high-quality academic knowledge
- Provide guidance in the evolving education spectrum
- Leading and Decision-making
- Conflict Resolution and Co-operating
- Analysing and Interpreting
- Creating and Conceptualising
- Organising and Executing
- Adapting and Coping
- Enterprising and performing
- 3-5 years relevant Tourism and Hospitality working experience
- Minimum 2 years’ experience in Learner Management System administration/coordination
- Academic Management background
To demonstrate academic acumen and provide relevant expertise within the scope of Global Tourism and Hospitality.
#J-18808-LjbffrAcademic Programme Leader - School of Global Tourism and Hospitality
Posted today
Job Viewed
Job Description
Listing reference: manco_000596
Listing status: Online
Apply by: 4 October 2024
Position summaryJob category: Others: Education and Training
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available in the School of Global Tourism and Hospitality.
CORE FUNCTIONS INCLUDE:- Programme Management and Leadership (within the confines of MANCOSA’s vision, mission, and strategy)
- Establish and maintain Programme philosophy, including link to vision and mission
- Design and management of programme teaching and learning strategy
- Integrated effort with marketing and student enrolment to identify and communicate programme value proposition
- Programme Planning and Administration in collaboration with the Institutional Planning Department
- Identification of suitable academics for content development, delivery, and assessment
- Quality control of programme information available on website and prospectus
- Preparation and planning of WIL placement (if applicable)
- Management of semesterly admissions in line with enrolment plans
- Application of programme and institutional SOPs and rules
- Facilitation of webinars
- Induction of academic staff
- Promotion of appropriate Community Engagement initiatives and activities
- Programme specific career guidance in collaboration with Career Centre
- Gathering longitudinal programme and student performance data to feedback into lifecycle management
- Report on trend analysis and benchmarking undertaken, student throughput, retention, articulation, and dropout rates
- Programme Governance (Monitoring, Evaluation, and Risk Management)
Essential qualification: Postgraduate degree specialising in Tourism and Hospitality (NQF Level 8) studying towards Masters in Tourism and Hospitality.
ESSENTIALMinimum 3 years’ experience in higher Education/ Academic.
EXPERIENCE AND SKILLS- Demonstrate high-quality academic knowledge
- Provide guidance in the evolving education spectrum
- Leading and Decision-making
- Conflict Resolution and Co-operating
- Analysing and Interpreting
- Creating and Conceptualising
- Organising and Executing
- Adapting and Coping
- Enterprising and performing
- 3-5 years relevant Tourism and Hospitality working experience
- Minimum 2 years’ experience in Learner Management System administration/coordination
- Academic Management background
To demonstrate academic acumen and provide relevant expertise within the scope of Global Tourism and Hospitality.
#J-18808-LjbffrCustomer Service Advisor
Posted 1 day ago
Job Viewed
Job Description
Job Description
Experience the power of a game-changing career
Are you a people’s person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!
Apply Now
Job Title
Customer Service Advisor
Job Description
Experience the power of a game-changing career
Are you a people’s person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!
Experience
Concentrix is a great match if you have:
- Must have 12 months International Customer service experience + exposure to sales/upsell.
- financial products or services previous experience. (Advantageous)
- Matric (essential)
- Clear criminal and credit record (essential)
- English Proficiency both written and spoken
- Availability to work shifts in a 24/7 environment USA hours (Essential)
- High willingness to help customers, self-motivated, self-starting and self-assured
- Good multitasking skills and ability to work in a fast-paced environment
- Excellent knowledge of effective customer service processes
- Understanding of the Call Centre industry
- Computer literacy – ability to speedily navigate multiple systems effectively
- Attention to Detail
In this role, we offer benefits that help you support your unique lifestyle:
- Basic Salary: R 7000
- Guaranteed Campaign Allowance: R 1000
- Medical aid
- Provident fund
- Standard nightshift allowance
- Subsidized transport provided they fall within the transport zone
- Ensure timely and accurate resolution of customers’ concerns at the first point of contact within agreed service levels, targets and objectives
- Accountable to close the customer query and ensure a resolution or feedback
- Check to ensure that appropriate changes were made to resolve customers' concern
- Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints
- Promotes client products, services and solutions at all times
- Resolve customer queries related to:
Incorrect orders
Missing transactions
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with the South Africa’s law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company’s EE Plan.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
In this role, you’ll be working on an exciting international campaign as the customer’s first point of contact. We want candidates who can be proactive in problem solving while remaining empathetic to the customer’s concerns or queries.
Take up the challenge and put those communication skills to the test by applying today!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge
Language Requirements
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Concentrix Limited Company by 2x
Get notified about new Customer Service Advisor jobs in Durban, KwaZulu-Natal, South Africa .
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#J-18808-LjbffrCustomer Service Supervisor
Posted 1 day ago
Job Viewed
Job Description
- Assist passengers with ticket sales, bookings and flight changes;
- Handle issues such as delays, cancellations, and other operational challenges;
- Explain processes to customers and provide assistance where necessary;
- Supervise Ticket Sales staff;
- Supervise ticket sales representatives, including their training, coaching, and performance evaluation;
- Ensure that all ticket sales representatives adhere to FlySafair policies and procedures, including pricing, ticketing, and refund policies;
- Resolve customer complaints and issues related to ticket sales;
- Oversee the day-to-day operations of the ticket sales department, including managing staff, scheduling and shifts;
- Ensure that all ticket sales are handled efficiently and accurately without any errors or discrepancies;
- Liaise with customers and maintain a visible, accessible presence for both staff and passengers at all times.
- Grade 12 or equivalent (Essential);
- Travel Degree or Diploma (Advantageous);
- Minimum of 2-4 years' experience in an Airline/Aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling);
- No criminal or credit record;
- Must be willing to work on weekends and public holidays;
- Excellent understanding and experience of delivering great customer service;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Excellent communication skills (verbal and written);
- Conflict resolution skills;
- Excellent phone etiquette;
- Must be willing to work shifts.
- Professional;
- High integrity;
- Punctual;
- High degree of patience and assertiveness;
- Reliable and dependable;
- Ability to deal with confidential information;
- Team player;
- Immaculate time keeping;
- The ability to work well under pressure.
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
#MJ #J-18808-Ljbffr
Customer Service Advisor
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Advisor role at Concentrix
Join to apply for the Customer Service Advisor role at Concentrix
Job Description
Experience the power of a game-changing career
Are you a people’s person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!
Job Title:
Customer Service Advisor
Job Description
Experience the power of a game-changing career
Are you a people’s person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!
Concentrix is a great match if you have:
Experience
- Must have 12 months International Customer service experience + exposure to sales/upsell.
- financial products or services previous experience. (Advantageous)
- Matric (essential)
- Clear criminal and credit record (essential)
- English Proficiency both written and spoken
- Availability to work shifts in a 24/7 environment USA hours (Essential)
- High willingness to help customers, self-motivated, self-starting and self-assured
- Good multitasking skills and ability to work in a fast-paced environment
- Excellent knowledge of effective customer service processes
- Understanding of the Call Centre industry
- Computer literacy – ability to speedily navigate multiple systems effectively
- Attention to Detail
In this role, we offer benefits that help you support your unique lifestyle:
- Basic Salary: R 7000
- Guaranteed Campaign Allowance: R 1000
- Medical aid
- Provident fund
- Standard nightshift allowance
- Subsidized transport provided they fall within the transport zone
- Ensure timely and accurate resolution of customers’ concerns at the first point of contact within agreed service levels, targets and objectives
- Accountable to close the customer query and ensure a resolution or feedback
- Check to ensure that appropriate changes were made to resolve customers' concern
- Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints
- Promotes client products, services and solutions at all times
- Resolve customer queries related to:
Incorrect orders
Missing transactions
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with the South Africa’s law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company’s EE Plan.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
In this role, you’ll be working on an exciting international campaign as the customer’s first point of contact. We want candidates who can be proactive in problem solving while remaining empathetic to the customer’s concerns or queries.
Take up the challenge and put those communication skills to the test by applying today!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1646081 Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Concentrix by 2x
Get notified about new Customer Service Advisor jobs in Durban, KwaZulu-Natal, South Africa .
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#J-18808-LjbffrCustomer Service Agent
Posted 11 days ago
Job Viewed
Job Description
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.
WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
Why join us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
- Identify and understand customer needs to consistently provide a high quality service.
- Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.
- Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner.
- Provide accurate information on products and services to clients to ensure consistency across the organization.
- Promote and cross-sell the UK client’s products and services to complement existing products (where applicable) and enhance customer experience and loyalty.
- Operate customer related information systems to maintain and secure records.
- Contribute to the success of the team and the business by achieving personal targets.
- Adhere to the company and department standards, policies and procedures.
- Grade 12 / Matric
- Minimum of 6 months call center experience in a service environment
- UK call center experience advantageous
Required Skills:
- Computer literacy
- Proficient in MS Word, Email and good typing speed
- Neutral accent with excellent verbal and written English communication skills
- Customer service orientation
- Results driven
- Quality focus
- Ability to work under pressure
- Ability to adapt to constant changes
- Ability to work in teams
- Empathetic
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Customer Service Agent
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Agent role at Outworx Contact Centre
Join to apply for the Customer Service Agent role at Outworx Contact Centre
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Ensure that administrative duties are accurate and timely.
- Solve complex problems through teamwork and creativity.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Go the extra mile to engage customers.
- Upholding & living the Outworx values every day.
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at Outworx Contact Centre by 2x
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#J-18808-LjbffrCustomer Service Agent
Posted 18 days ago
Job Viewed
Job Description
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.
WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description- Identify and understand customer needs to consistently provide a high quality service.
- Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.
- Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner.
- Provide accurate information on products and services to clients to ensure consistency across the organization.
- Promote and cross-sell the UK client’s products and services to complement existing products (where applicable) and enhance customer experience and loyalty.
- Operate customer related information systems to maintain and secure records.
- Contribute to the success of the team and the business by achieving personal targets.
- Adhere to the company and department standards, policies and procedures.
- Minimum of 6 months call center experience in a service environment.
- UK call center experience advantageous.
Required Skills:
- Computer literacy.
- Proficient in MS Word, Email and good typing speed.
- Neutral accent with excellent verbal and written English communication skills.
Customer Service Consultant
Posted 18 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
CareerBox Africa is dedicated to building careers for the youth, recognizing that the first step toward gaining employment can lead to a lifetime of opportunities and growth.
Company Description
CareerBox Africa is committed to empowering young people by providing career development opportunities, understanding that initial employment can open doors to ongoing success.
Role Description
This is a full-time on-site position for a Customer Service Consultant based in Durban. The role involves ensuring customer satisfaction, providing support, enhancing the customer experience, and delivering excellent service daily.
Qualifications
- Strong interpersonal skills, customer satisfaction, and customer service expertise
- Experience in customer support and enhancing customer experience
- Effective communication and problem-solving skills
- Previous experience in a customer-facing role
- Ability to work collaboratively within a team
Seniority level
- Entry level
Employment type
- Full-time
Industries
- Professional Training and Coaching
Referrals can double your chances of interviewing at CareerBox Africa.
Get notified about new Customer Service Consultant jobs in Durban, KwaZulu-Natal, South Africa .
This job posting is active; no indication of expiration is present.
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