Hospitality Manager

Hoedspruit, Limpopo Phoenix Recruitment

Posted 6 days ago

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Job Description

Duties:
 
Ensure that all guests have a tailor-made guest experience that is a world class by understanding their personal needs through interaction.
 
Take full responsibility for the running of the Guest Delight Division including the following:
 
Warm Welcome to all Guests.
Ensure the smooth and efficient running of the dining room and boma during service times
Understanding personal guests’ needs through interaction.
Building relationships with new and repeat guests.
Promote and instil an ethic of guests care and guests Interaction within the Guest Delight Service Team
Build upon the existing guests experience to create new ideas and to ensure the product remains fresh and modern
 
Beverage Control:
 
Full responsibility for the running of the beverage stock control division by assisting the Food & Beverage Manager in the following:
 
Implementing and maintaining a daily stock management & control system.
Ensure adequate stock levels.
Daily administrative functions, stock takes and reconciliation of sales vs charges vs stock use.
Purchasing for beverage stock.
Receiving of beverage ordered and checking of expiring dates.
Stock issues to bars and departments.
Storeroom / cellar and fridge control.
Weekly administration, invoices and GRVâ€s.
Ensure that the bars and cellar is well stocked.
Knowledge of stock items.
Monthly stocktakes and submitting of the information within deadlines.
Meet or exceed sales targets.
Assisting management with administrative duties.
 
Management of the Guest Delight Service Team:
 
Inspire, stimulate and lead the team.
Develop your teams and individuals.
Ensure the right people are in the right positions.
Ensure your team is guest focused.
Promote and instil a passion for going the extra mile
Develop a learning culture within the team
Recognise great guest feedback and deal with negative guest feedback constructively.
All staff to be trained in their areas of responsibility and to attend regular training workshops.
Manage Performance.
Manage the team’ l ve cycle and annual leave.
 
Other:
 
Work closely with the guest delight food division to ensure that great service is offered that exceeds guests’ ex c tions.
Assisting at Front of House during guest†arrivals or departures or lodge site inspections
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Hospitality Manager

Hoedspruit, Limpopo Wild Dreams Hospitality

Posted 7 days ago

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Job Description

This role calls for a dynamic hospitality professional to lead guest experience operations at a luxury game lodge. With a strong focus on personalized service, beverage stock control, and team development, the Hospitality Manager ensures every guest feels genuinely welcomed and pampered. The position blends hands-on leadership with administrative precision, ideal for someone passionate about food, wine, and creating unforgettable safari moments.

Candidate Requirements:
  • Diploma in Hospitality or Lodge Management
  • 3 5 years experience in a 5-star boutique lodge or Big 5 reserve
  • Strong beverage knowledge
  • Proven administrative and stock control skills
  • Experience in purchasing, stock management systems, and conducting stocktakes
  • Hospitality and service training experience
  • Valid Code 8 Drivers License and own vehicle
  • Proficiency in stock control and beverage management
  • Basic accounting and analytical skills
  • High attention to detail and organizational ability
  • Computer literacy (PAN knowledge is a plus)

Candidate Responsibilities:
  • Deliver personalized, world-class guest interactions
  • Ensure smooth operation of all dining experiences: breakfast, lunch, high tea, dinner, bush dinners, and drink stops
  • Build rapport with guests and foster repeat visits
  • Lead the Guest Delight team with a focus on warmth, care, and attention to detail
  • Collaborate with food service teams to exceed expectations
  • Oversee beverage stock control systems and purchasing
  • Monitor stock levels, expiry dates, and reconcile usage vs sales
  • Manage storerooms, fridges, and cellar readiness
  • Conduct monthly stocktakes and meet sales targets
  • Handle weekly administration, invoices, and GRVs

Live-in position with meals, pension fund, and structured leave cycle (21 days on, 7 days off)
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General Manager - Hospitality

Lephalale, Limpopo Emporium Human Capital

Posted 3 days ago

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Job Description

General Manager - Hospitality Job Duties:
  • Oversee the day-to-day operations of the hospitality establishment
  • Manage and coordinate staff to ensure excellent customer service
  • Develop and implement strategies to increase revenue and profitability
  • Monitor and maintain high standards of cleanliness and hygiene
  • Handle guest feedback and resolve any issues in a timely manner
  • Ensure compliance with health and safety regulations
  • Manage budgets and financial plans
Required Qualifications:
  • Degree in Hospitality Management or related field
  • Proven experience in a managerial role within the hospitality industry
  • Excellent communication and leadership skills
  • Strong understanding of hospitality operations
Education:

Degree in Hospitality Management or related field

Experience:

Minimum of 5 years in a managerial role within the hospitality industry

Knowledge and Skills:
  • Strong leadership and management abilities
  • Excellent communication and interpersonal skills
  • Financial acumen and budget management experience
  • Knowledge of health and safety regulations
  • Ability to multitask and work under pressure
Preferred Qualifications:
  • Postgraduate qualification in Hospitality Management
  • Certification in Food Hygiene and Safety
Working Conditions:
  • Live-in accommodation provided
  • Flexible working hours
  • Fast-paced and dynamic environment
  • Potential for long hours during peak seasons
This advertiser has chosen not to accept applicants from your region.

General Manager - Hospitality

Lephalale, Limpopo Emporium Human Capital

Posted 6 days ago

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Job Description

General Manager - Hospitality Job Duties:
  • Oversee the day-to-day operations of the hospitality establishment
  • Manage and coordinate staff to ensure excellent customer service
  • Develop and implement strategies to increase revenue and profitability
  • Monitor and maintain high standards of cleanliness and hygiene
  • Handle guest feedback and resolve any issues in a timely manner
  • Ensure compliance with health and safety regulations
  • Manage budgets and financial plans
Required Qualifications:
  • Degree in Hospitality Management or related field
  • Proven experience in a managerial role within the hospitality industry
  • Excellent communication and leadership skills
  • Strong understanding of hospitality operations
Education:

Degree in Hospitality Management or related field

Experience:

Minimum of 5 years in a managerial role within the hospitality industry

Knowledge and Skills:
  • Strong leadership and management abilities
  • Excellent communication and interpersonal skills
  • Financial acumen and budget management experience
  • Knowledge of health and safety regulations
  • Ability to multitask and work under pressure
Preferred Qualifications:
  • Postgraduate qualification in Hospitality Management
  • Certification in Food Hygiene and Safety
Working Conditions:
  • Live-in accommodation provided
  • Flexible working hours
  • Fast-paced and dynamic environment
  • Potential for long hours during peak seasons
This advertiser has chosen not to accept applicants from your region.

Customer Service Officer

Polokwane, Limpopo R150000 - R250000 Y Boxer Superstores

Posted today

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Job Description

Job Advert Summary

Position: Customer Service Officer

Location: Polokwane Distribution Centre

Be Part of Something Extraordinary

Boxer Superstores, one of South Africa's leading and fastest-growing retailers, is proudly listed on the Johannesburg Stock Exchange (JSE). As we expand our footprint and innovate in the retail space, we are seeking dynamic individuals to join us on this remarkable journey.

Are you passionate about providing exceptional customer service and excelling in a fast-paced distribution environment? Then we have the perfect opportunity for you

Purpose

To provide a continuous flow of accurate information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.

Minimum Requirements

Education & Experience Requirements

  • Matric is essential.
  • A Degree/Diploma in Supply Chain would be advantageous.
  • Minimum 2 years' relevant work experience in warehousing or a similar environment.
  • Must be computer literate with proficiency in key systems.
  • Strong communication and problem-solving skills are critical.
  • Exceptional attention to detail is required.
Duties and Responsibilities

Key Responsibilities

  • Efficiently manage and coordinate all store orders, including Jab orders.
  • Maintain daily communication with store managers and regional teams to ensure seamless operations.
  • Expertly handle and resolve help desk queries in a timely and professional manner.
  • Implement and oversee effective pallet control procedures to maintain operational efficiency.

Why Join Boxer Retail Limited?

  • Be part of a JSE-listed company driving innovation and excellence in retail.
  • Join a team that values growth, collaboration, and customer-centricity.
  • Contribute to a company making a tangible difference in South Africa's retail landscape.

Boxer Retail Limited is an equal opportunity employer.

Embark on an exciting career with a company that's shaping the future of retail

This advertiser has chosen not to accept applicants from your region.
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