13 Hiring Process jobs in Cape Town

We are seeking a part time Process Documentation Specialist to join our team. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations. Duties Process Modeling - Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). = --Identify and define required input/output documents within workflows. Stakeholder Collaboration

• Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.
• Translate complex information into actionable and easy-to-understand process documents.

• Bachelors degree
• Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
• Familiarity with Wiki platforms such as Confluence or MediaWiki

• Certified proficiency in BPMN 2.0
• Demonstrated experience documenting complex processes for senior leadership
• Fluent English (C1+ level) – primary language for documentation
• Ability to simplify and visualize complex workflows effectively
• Detail-oriented approach to validating logical consistency in process documentation
• Outstanding structured writing skills with high attention to clarity and precision

• Experience with process automation tools (e.g., Camunda, Signavio or others)
• Basic prompt engineering skills for AI-enhanced validation
• Industry knowledge in IT, software, or data-driven sectors
• Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders

Business Analysis (45%):

Evaluate, analyse, and document current and future business processes to identify strengths, weaknesses, and opportunities for IT to enhance operations, reduce costs, and optimise benefits.

Ascertain and negotiate needs and expectations of multiple stakeholders.

Manage and facilitate workshops and requirements gathering sessions.

Elicit, understand, and document business/user problems and requirements, translating them into viable IT solutions.

Produce functional specifications, including flowcharts, use cases, wireframes, and other diagrams to clarify business understanding.

Develop and maintain in-depth knowledge of systems supported by the team.

Consult with business units, team members, and project teams to attain optimal solutions and benefits compliant with standards.

Contribute to short- to medium-term planning for continuous business improvement.

Provide guidance for the development of business cases and maintain system manuals, user guides, and FAQs.

Conduct system handovers to relevant process/system owners.

Solution Testing (45%):

Participate in sprint planning and backlog refinement.

Review and understand solution requirements, specifications, and project/change success criteria.

Collaborate to define testing strategies, scope, and approach.

Develop and document test plans, scripts, and test cases.

Execute testing including Unit, Integration, Regression, Negative, Functional, and load/performance testing.

Identify, document, and communicate defects to stakeholders, and verify resolutions after remediation.

Manage and facilitate User Acceptance Testing (UAT) sessions.

IT Solution Support (10%):

Deliver services that meet business needs within defined Service Level and Service Availability Agreements.

Maintain a high level of customer service, analysing feedback and proactively adapting ICT services.

Requirements:

Matric and National Diploma or Degree in Information Systems, or Diploma in Business Analysis.

ISTQB Certification (Tester Foundation Level).

Minimum 5 years proven experience in Business Analysis and solution testing.

Knowledge of Agile development methodology.

Code B Driver’s License.

Hit apply today for more information!

Operate the Process
(on the plant, in allocated zone):

• Perform first line equipment surveillance and monitoring
• Conduct routine plant checks
• Follow standard operating procedure when performing routine duties, start-up, shutdown, and emergency scenarios
• Commission/decommission equipment or process plant
• Timeously, report equipment or process deviations. Communicate with the Console Operator and Shift Team Lead
• Conduct plant basic housekeeping
• Perform emergency response duties during the emergency scenarios. Operators will be trained accordingly and certified as Shift Emergency Team (SERT)
• Perform adhoc duties assigned by the Shift Team Lead

Maintain Plant & Equipment:

• Report equipment deviations and breakdowns
• Prepare equipment for maintenance
• Issue permits for maintenance work
• Support during equipment maintenance
• Ensure that the maintenance is executed as per safety standards
• Perform minor on-shift maintenance activities such as:
• Pump & valve lubrication, changing strainers (up to 8")
• Swinging small blinds
• Tighten leaking flanges up to 6"
• Changing pressure gauges
• Clean gauge glasses and oil guns
• General plant housekeeping
• Unplug bleeders
• Connect utility hoses
• Install bar plugs
• Signage installation
• Pump vibration monitoring
• Small steam trap replacement
• Hose pressure test
• Electrical isolation on low voltage equipment
• Instrumentation zero checking
• Conduct Pre-Start-up Safety Review after maintenance work is complete

COMMUNICATION AND INTERPRETATION OF INFORMATION

• Record and document plant and equipment conditions, communicate plant status and condition timeously to Console Operator, Shift Team Lead and Refinery Shift Lead
• Write up and read logbooks and communicate with the handover shift

HANDLING OF MATERIALS AND LAB TESTING & QUALITY

• Draw routine/non-routine samples for the laboratory, complete documentation for lab samples, check stock of consumables and compare with levels, make up of chemicals. Carry out basic lab testing
• Perform quality inspections and make adjustments to restore quality, in consultation with the Console Operator

HES (Health, Environment & Safety) & EMERGENCIES

• Complete routine checks of safety equipment
• Perform plant inspections, report, and address any unsafe or hazardous conditions
• Identify fugitive emissions, repair/tighten where practical and report where necessary, for follow up
• Perform emergency drills and participate in emergency response teams, understand, and follow safety indicators and emergency procedures. Assist other areas of the plant during emergencies
• During an emergency, operators will be required to perform emergency response duties. Operators will be trained accordingly and certified as Shift Emergency Response Team (SERT).

RELATIONSHIPS

• Work well with other outside or Process Operators, Console Operators, Shift Team Lead and Refinery Shift Leads, to ensure good teamwork
• Mentor and coach new and existing operators

Training

• Process Operators are expected to progress training with a target to be fully qualified in their areas.
• To maintain competency, Process Operators will rotate across the process field units.
• Process Operators will be requalified every 3 years.

Shift Handover

• Complete handover as per the handover protocols
• Start of shift time is a per the shift rules

Professional Qualification and Certifications
:

• Matric with Mathematics and Physical Science
• Tertiary qualification in engineering will be advantageous

Work Experience
:

• Oil and Gas Refinery Process Unit Operations Qualifications or equivalent qualification and/or other relevant experience to demonstrate ability to do the job

Knowledge and skills:

• Refinery Operational Experience (advantageous)
• Technical knowledge
• Analytical Thinking
• Troubleshooting Skills
• Strong communication skills
• Collaboration with others

Application deadline:
22 October 2025