General Manager

Gardens, Gauteng Phoenix Recruitment

Posted 3 days ago

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Job Description

Duties:

Strategic & Operational Leadership:

Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the group's vision and goals.
Align operational goals with brand positioning, guest experience targets, and financial objectives.
Lead cross-functional coordination between hotel and restaurant operations.
Maintain and communicate the goodwill of the brand through site inspections, hosting journalists, and engaging with the market.
Act as the primary liaison between the support office and the hotel and restaurant, ensuring effective communication and alignment of goals and strategies.

Guest Experience, Innovation & Brand Standards:

Lead the guest experience from pre-arrival to post-departure, ensuring seamless luxury service across guest touchpoints.
Monitor guest feedback channels and personally manage key complaints, using feedback as a learning opportunity.
Maintain brand-aligned design, ambiance, and experiential offerings.
Benchmark against industry trends and competitor offerings to maintain innovative service standards.
Take a proactive, visible role in guest hosting to build relationships and ensure a personalized experience throughout the guest journey.

Financial Management & Procurement:

Develop, manage, and report on property-level budgets and forecasts.
Control costs, optimise profitability, and manage P&L for both entities.
Support procurement negotiations to achieve favourable property and group-level agreements.
Approve purchasing and capital expenditure in line with company policy.

Team Leadership, Succession & Culture:

Recruit, onboard and manage key personnel across the hotel and restaurant.
Conduct monthly departmental meetings and one-on-one sessions with all direct reports.
Champion a culture of accountability, innovation, and service excellence.
Implement a structured performance management system, including personal KPIs, mid-year reviews, and succession planning.
Step in temporarily during vacancies in key roles to ensure operational continuity.
Facilitate staff development and identify high-potential talent for future leadership roles
Support cross-property training and coordinate with external trainers as needed.

Sales, Marketing & Revenue Generation:

Collaborate with the central sales and marketing team to drive direct bookings and foot traffic.
Support event sales, brand partnerships, and guest engagement initiatives.
Monitor pricing, packages, and promotions to maintain competitiveness.
Manage and host key site inspections to ensure they are professionally hosted and aligned with the brand positioning.

Compliance, Community & Standards:

Ensure compliance with labour legislation, health and safety, and food safety regulations.
Oversee maintenance and hygiene standards across hotel and restaurant facilities.
Implement SOPs and quality control audits across departments.
Strategically evaluate and implement sustainable, energy-efficient practices that strengthen the long-term viability of the business, with specific consideration to business risks withing the city such as water shortages and load shedding.

Neighbourhood Engagement:

Establish and support community partnerships that reflect the business in a strong, positive light to relevant stakeholders.
Manage the hotel and restaurant's role as a stakeholder in the broader Kloof Street and Gardens community.
Actively engage in neighbourhood groups, forums, body corporates and community initiatives to foster goodwill and local collaboration.
Establish and maintain strong relationships with neighbouring businesses to promote and strengthen the Kloof Street district brand.
Drive initiatives that contribute to the improvement and aesthetic upkeep of the surrounding district, ensuring it aligns with guest expectations and brand image.



Requirements:

Grade 12
Diploma or Degree in Hospitality Management or Business Administration
A minimum 10 - 15 years of hospitality experience with at least 5+years experience in Senior Management
Proven track record in luxury boutique hotels and / or fine dining environments
Deep understanding of Cape Towns tourism and culinary market
Familiarity with PMS, POS, and revenue management systems
Valid drivers license and ability to work flexible hours, including weekends
Strategic thinking with hands-on operational ability
Strong financial literacy and commercial acumen
Guest-centric mindset with luxury service orientation
Leadership, motivation, and people development skills
Calm and solution-driven under pressure
Excellent verbal and written communication
High emotional intelligence and stakeholder engagement capability
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General Manager

Germiston, Gauteng MC Technology Staffing

Posted 14 days ago

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Job Description

Duties and Responsibilities:

Operational Oversight: Manage daily operations all round.

Tender Management: Oversee the processing of tenders from initial submission to final approval, ensuring that all aspects, including pricing and specifications, are meticulously handled. This includes quoting from first principal and calculating rates per kg and ensuring competitive pricing.

Quality Control: Maintain a strong understanding of quality control (QC) processes. This involves reviewing QC data books, ensuring compliance with industry standards, and implementing necessary improvements.

Team Leadership: Lead and motivate the team, fostering a positive work environment. This includes setting performance goals, conducting evaluations, and providing training and development opportunities.

Budget Management:
Develop and manage budgets for various departments, ensuring that financial targets are met and identifying areas for cost reduction.

Strategic Planning:
Collaborate with other executives to develop and implement strategic plans aimed at increasing efficiency and profitability.

Supplier and Vendor Relations: Build and maintain relationships with suppliers and vendors to ensure the timely delivery of materials and services.

Regulatory Compliance: Ensure that all operations comply with local and international regulations regarding safety, health, and environmental standards.

Performance Analysis: Analyse operational performance metrics and QC data to identify trends and areas for improvement, making data-driven decisions.

Customer Relations: Engage with clients to understand their needs and ensure that the product meets their expectations, addressing any concerns promptly.

This role requires a balance of technical knowledge, management skills, and strategic thinking to drive the business forward effectively
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General Manager

Alberton, Gauteng Wild Dreams Hospitality

Posted 24 days ago

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Job Description

With multiple locations across South Africa, it offers a unique blend of traditional flavors and modern culinary experiences. The Restaurant/General Manager will oversee all aspects of the restaurant's operations, ensuring efficiency and smooth functioning by supervising and managing junior staff.

Candidate requirements;
  • Must have a minimum of 5 years in a senior management role at a premium restaurant.
  • Must have a Diploma or degree in Hospitality Management or a related field preferred.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in restaurant management software and POS systems.
  • Solid understanding of financial management and budgeting.
  • Ability to work under pressure in a fast-paced environment.
  • Recruit, train, and supervise employees, fostering a positive and productive work environment.
  • Conduct regular staff meetings to ensure alignment on restaurant goals and performance.
  • Implement restaurant training programs for all staff to enable them to maximize performance and realize their career potential.
  • Monitor budgets, control costs, and analyze sales data to meet revenue goals.
  • Oversee and manage all financial procedures of the restaurant, including stock levels and food costs.
  • Conduct internal and external financial audits, manage taxation, cash flow, and financial reports.
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Branch General Manager Germiston

Germiston, Gauteng The Wright Recruitment

Posted today

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Job Description

Branch Manager for the Wind Division

The Branch Manager for the Wind Division is responsible for overseeing all aspects of sales and execution related to wind division projects. This role reports to the General Manager and requires strong leadership skills to ensure safe, efficient, and cost-effective project execution in line with company policies and procedures.

Duties & Responsibilities
  • Responsibility for Sales and Client Liaison:
    • Achieve sales budgets and ensure sustainable sales growth.
    • Optimize fleet utilization and develop customer relationships.
    • Secure future projects, evaluate competitors, and implement sales strategies.
  • Overall management to ensure safe, efficient and cost-effective execution of the lift:
    • Approve engineering and method statements.
    • Coordinate on-site matters and ensure correct crane selection and operation.
    • Collaborate with logistics department and ensure compliance with manufacturer specifications.
  • Human Resources:
    • Ensure employee performance and positive relationships with the company.
    • Promote training, development, and adherence to HR policies and procedures.
  • Safety:
    • Ensure health and safety of all employees and promote a safety culture.
    • Continuously seek enhancements in health and safety practices.
  • Maintenance:
    • Provide support for maintenance personnel and ensure cranes are well-maintained.
    • Ensure cranes are used as per specifications and released for service as needed.
  • Finance:
    • Manage branch financial performance and ensure adherence to financial policies.
    • Achieve financial targets and manage contractual risks effectively.

Overall, the Branch Manager for the Wind Division plays a crucial role in driving sales, ensuring project execution, and maintaining a safe working environment for all employees. This position requires strong leadership skills, attention to detail, and a commitment to upholding company values and standards.

Desired Experience & Qualification
  • Bachelor's degree in Engineering or related field.
  • Minimum of 5 years’ experience in a similar role within the crane or construction industry.
  • Proven track record of achieving sales targets and managing client relationships.
  • Strong understanding of health and safety regulations.
  • Excellent communication and leadership skills.
  • Ability to manage a diverse team and prioritize tasks effectively.
  • Strong financial acumen and experience managing budgets.
Package & Remuneration

Negotiable

Interested?

Please apply via PNET.

#J-18808-Ljbffr
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Popeyes Restaurant General Manager

Springs, Gauteng Workforgps

Posted 22 days ago

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Job Description

Join to apply for the Popeyes Restaurant General Manager role at GPS Hospitality

2 weeks ago Be among the first 25 applicants

Join to apply for the Popeyes Restaurant General Manager role at GPS Hospitality

Get AI-powered advice on this job and more exclusive features.

We are looking for Restaurant General Managers (RGM) to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RGM leads the operation of the restaurants and has the overall responsibility for making sure the restaurant meets GPS Hospitality standards of quality, service and cleanliness. The RGM does not do this alone, as they work with a team of managers. RGM's bonus on performance, both operationally and financially.

Here are the top five (5) responsibilities of the job:

  • (P&L) Hit Your Sales and Profit Budget Every Period
  • (Systems) Execute Accurate Projections and Schedules While Working All Shifts
  • (Safety) Maintain a Safe and Clean Restaurant
  • (People) Hire and Train Service Obsessed Crew and Shift Leaders
  • (Accounting) Tight Restaurant Controls

Additional Job Duties

  • Ensure team provides outstanding service and satisfied guests.
  • Hire, train and coach the restaurant team.
  • Utilize GPS Hospitality Systems to run a high-quality restaurant, especially accurate projections and great schedules.
  • Implement restaurant controls, especially cash & inventory.
  • Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant’s public relations.
  • Meet standards for speed of service, food safety and cleanliness.
  • Demonstrate strong critical thinking skills.
  • Maintain a clean and safe working environment and ensure all equipment is clean and maintained.
  • Work all shifts (breakfast, lunch, dinner late night & weekends) each week. Work at least one (1) full weekend each period.
  • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations.
  • Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls.
  • Supervise in accordance with GPS values, traits and behaviors.
  • Communicate effectively with all levels of management about plans, progress and problems.
  • Successfully implement all marketing promotions.
  • Participate in the implementation of company policies, standards, training and management development.
  • Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth.

Physical Requirements

Ability to perform the following motions: bending, squatting, twisting, pulling and reaching

Ability to work in warm and cold temperatures

Ability to stand for 8-10 hours

Ability to lift up to 20lbs

Job Requirements

  • 3-5 years of General Manager experience in a restaurant or retail setting
  • High School Diploma or GED preferred
  • Excellent customer service skills
  • Must be able to perform under pressure in a high-volume setting
  • Must have reliable vehicle and valid driver's license
  • Must be at least 18 years of age & authorized to work in the US
  • ServSafe certification preferred

About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with…

  • Strong, performance-based bonus program
  • Regular performance reviews
  • Health & Life Benefits
  • HSA program
  • Generous Paid Time Off benefits
  • Employee Rewards & Recognition Program
  • Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at .

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Restaurants

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Branch general manager germiston

Germiston, Gauteng The Wright Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Branch Manager for the Wind Division The Branch Manager for the Wind Division is responsible for overseeing all aspects of sales and execution related to wind division projects. This role reports to the General Manager and requires strong leadership skills to ensure safe, efficient, and cost-effective project execution in line with company policies and procedures. Duties & Responsibilities Responsibility for Sales and Client Liaison: Achieve sales budgets and ensure sustainable sales growth. Optimize fleet utilization and develop customer relationships. Secure future projects, evaluate competitors, and implement sales strategies. Overall management to ensure safe, efficient and cost-effective execution of the lift: Approve engineering and method statements. Coordinate on-site matters and ensure correct crane selection and operation. Collaborate with logistics department and ensure compliance with manufacturer specifications. Human Resources: Ensure employee performance and positive relationships with the company. Promote training, development, and adherence to HR policies and procedures. Safety: Ensure health and safety of all employees and promote a safety culture. Continuously seek enhancements in health and safety practices. Maintenance: Provide support for maintenance personnel and ensure cranes are well-maintained. Ensure cranes are used as per specifications and released for service as needed. Finance: Manage branch financial performance and ensure adherence to financial policies. Achieve financial targets and manage contractual risks effectively. Overall, the Branch Manager for the Wind Division plays a crucial role in driving sales, ensuring project execution, and maintaining a safe working environment for all employees. This position requires strong leadership skills, attention to detail, and a commitment to upholding company values and standards. Desired Experience & Qualification Bachelor's degree in Engineering or related field. Minimum of 5 years’ experience in a similar role within the crane or construction industry. Proven track record of achieving sales targets and managing client relationships. Strong understanding of health and safety regulations. Excellent communication and leadership skills. Ability to manage a diverse team and prioritize tasks effectively. Strong financial acumen and experience managing budgets. Package & Remuneration Negotiable Interested? Please apply via PNET. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Branch Manager/General Manager - Wind Division

Germiston, Gauteng The Wright Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Branch Manager - Wind Division

The Branch Manager for the Wind Division is responsible for overseeing all aspects of sales and execution related to wind division projects. This role reports to the General Manager and requires strong leadership skills to ensure safe, efficient, and cost-effective project execution in line with company policies and procedures.

Duties & Responsibilities
  • Sales and Client Liaison:
    • Achieve sales budgets and ensure sustainable sales growth.
    • Optimize fleet utilization and develop customer relationships.
    • Secure future projects, evaluate competitors, and implement sales strategies.
  • Overall Management:
    • Approve engineering and method statements.
    • Coordinate on-site matters and ensure correct crane selection and operation.
    • Collaborate with logistics department and ensure compliance with manufacturer specifications.
  • Human Resources:
    • Ensure employee performance and positive relationships with the company.
    • Promote training, development, and adherence to HR policies and procedures.
  • Safety:
    • Ensure health and safety of all employees and promote a safety culture.
    • Continuously seek enhancements in health and safety practices.
  • Maintenance:
    • Provide support for maintenance personnel and ensure cranes are well-maintained.
    • Ensure cranes are used as per specifications and released for service as needed.
  • Finance:
    • Manage branch financial performance and ensure adherence to financial policies.
    • Achieve financial targets and manage contractual risks effectively.

Overall, the Branch Manager for the Wind Division plays a crucial role in driving sales, ensuring project execution, and maintaining a safe working environment for all employees. This position requires strong leadership skills, attention to detail, and a commitment to upholding company values and standards.

Desired Experience & Qualifications
  • Bachelor's degree in Engineering or related field.
  • Minimum of 5 years’ experience in a similar role within the crane or construction industry.
  • Proven track record of achieving sales targets and managing client relationships.
  • Strong understanding of health and safety regulations.
  • Excellent communication and leadership skills.
  • Ability to manage a diverse team and prioritize tasks effectively.
  • Strong financial acumen and experience managing budgets.
Package & Remuneration

Negotiable

Interested?

Please apply via PNET.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Branch manager/general manager - wind division

Germiston, Gauteng The Wright Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Branch Manager - Wind Division The Branch Manager for the Wind Division is responsible for overseeing all aspects of sales and execution related to wind division projects. This role reports to the General Manager and requires strong leadership skills to ensure safe, efficient, and cost-effective project execution in line with company policies and procedures. Duties & Responsibilities Sales and Client Liaison: Achieve sales budgets and ensure sustainable sales growth. Optimize fleet utilization and develop customer relationships. Secure future projects, evaluate competitors, and implement sales strategies. Overall Management: Approve engineering and method statements. Coordinate on-site matters and ensure correct crane selection and operation. Collaborate with logistics department and ensure compliance with manufacturer specifications. Human Resources: Ensure employee performance and positive relationships with the company. Promote training, development, and adherence to HR policies and procedures. Safety: Ensure health and safety of all employees and promote a safety culture. Continuously seek enhancements in health and safety practices. Maintenance: Provide support for maintenance personnel and ensure cranes are well-maintained. Ensure cranes are used as per specifications and released for service as needed. Finance: Manage branch financial performance and ensure adherence to financial policies. Achieve financial targets and manage contractual risks effectively. Overall, the Branch Manager for the Wind Division plays a crucial role in driving sales, ensuring project execution, and maintaining a safe working environment for all employees. This position requires strong leadership skills, attention to detail, and a commitment to upholding company values and standards. Desired Experience & Qualifications Bachelor's degree in Engineering or related field. Minimum of 5 years’ experience in a similar role within the crane or construction industry. Proven track record of achieving sales targets and managing client relationships. Strong understanding of health and safety regulations. Excellent communication and leadership skills. Ability to manage a diverse team and prioritize tasks effectively. Strong financial acumen and experience managing budgets. Package & Remuneration Negotiable Interested? Please apply via PNET. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Branch manager/general manager - wind division

Germiston, Gauteng The Wright Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Branch Manager - Wind Division The Branch Manager for the Wind Division is responsible for overseeing all aspects of sales and execution related to wind division projects. This role reports to the General Manager and requires strong leadership skills to ensure safe, efficient, and cost-effective project execution in line with company policies and procedures. Duties & Responsibilities Sales and Client Liaison: Achieve sales budgets and ensure sustainable sales growth. Optimize fleet utilization and develop customer relationships. Secure future projects, evaluate competitors, and implement sales strategies. Overall Management: Approve engineering and method statements. Coordinate on-site matters and ensure correct crane selection and operation. Collaborate with logistics department and ensure compliance with manufacturer specifications. Human Resources: Ensure employee performance and positive relationships with the company. Promote training, development, and adherence to HR policies and procedures. Safety: Ensure health and safety of all employees and promote a safety culture. Continuously seek enhancements in health and safety practices. Maintenance: Provide support for maintenance personnel and ensure cranes are well-maintained. Ensure cranes are used as per specifications and released for service as needed. Finance: Manage branch financial performance and ensure adherence to financial policies. Achieve financial targets and manage contractual risks effectively. Overall, the Branch Manager for the Wind Division plays a crucial role in driving sales, ensuring project execution, and maintaining a safe working environment for all employees. This position requires strong leadership skills, attention to detail, and a commitment to upholding company values and standards. Desired Experience & Qualifications Bachelor's degree in Engineering or related field. Minimum of 5 years’ experience in a similar role within the crane or construction industry. Proven track record of achieving sales targets and managing client relationships. Strong understanding of health and safety regulations. Excellent communication and leadership skills. Ability to manage a diverse team and prioritize tasks effectively. Strong financial acumen and experience managing budgets. Package & Remuneration Negotiable Interested? Please apply via PNET. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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