40 Front Of House Staff jobs in Edenvale
Front Of House Host
Posted 11 days ago
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**What will I be doing?**
As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Host truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Organise the 'work area' to be able to deliver brand-specific customer service from welcome to good-bye
+ Deliver exceptional customer service in all shifts (early, late, night) and enrol Hilton Honors members
+ Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly
+ Close guest transactions on Front Office effectively, solicit feedback, and deliver a memorable goodbye (checkout)
+ Stay up-to-date in terms of received Guest Feedback (SALT, Social Media)
+ Regularly attend mandatory F&B service trainings to be ready to work shifts in F&B service
+ Duties of a Front Office Host when scheduled to work in F&B can include the order-taking, delivery of any food and/or beverage items, and clearing of tables
+ Be a reliable and motivated member of the guest operations team
+ Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.
+ Be a role model for others by demonstrating brand-unique, passionate, friendly brand-specific guest service at all times
+ Always deliver 'fair share' in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in housekeeping, F&B service and stewarding
+ Show interest in learning new skills and acquire new knowledge every day
+ Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
+ Be aware of planned team meetings and learning sessions and attend as required
+ Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
+ Volunteer to participate in company campaigns like Travel with Purpose or TM committees
+ Execute duties as assigned by the Guest Operations Manager, Front Office Team Leader and Supervisors
+ Assist other departments, as necessary
**What are we looking for?**
Front Office Hosts serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Of House Host_
**Location:** _null_
**Requisition ID:** _HOT0BTNI_
**EOE/AA/Disabled/Veterans**
Front of House Restaurant Manager - Rosebank
Posted 3 days ago
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Front of House Restaurant Manager - Jhb North
Posted 14 days ago
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Front Of House Staff, Bartenders, Waiters, Hosts.
Posted 20 days ago
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Front of house staff – bartenders, waiters, hosts and more
Join the Team Behind Johannesburg’s Most Iconic Venues
Play Braamfontein is on the lookout for exceptional Front of House staff to join our hospitality team. Whether you’re a seasoned bartender , a charismatic waiter , a welcoming host , or a fast-paced sculler , we want to hear from you.
We operate some of the most exciting venues in the city, including Kitcheners, Little Kitcheners, The Rooftop Basketball Court, Hugh’s Jazz Lounge, and The Playground - and we’re looking for energetic, service-driven individuals who are passionate about creating great experiences for our diverse crowd.
If you thrive in dynamic environments, love working with people, and know how to deliver excellent service under pressure - this is your stage.
We’re Looking For:
Bartenders with cocktail knowledge, speed, and personality.
Waiters who can balance charm, efficiency, and a deep understanding of the menu.
Hosts who know how to make a first impression and manage guest flow with grace.
Scullers & Support Staff who keep the engine running behind the scenes.
Barbacks & Runners who bring hustle and support to the floor.
Why Work with Play Braamfontein?
Be part of a precinct at the heart of Joburg’s creative and cultural movement.
Work across multiple venues and event spaces with room to grow.
Join a diverse, inclusive, and fun team that celebrates good energy and hard work.
Get exposure to some of the best live acts, DJs, and events in the city.
How to Apply
Send your CV to and tell us which position you’re applying for (Bartender, Waiter, Host, etc).
Subject line: Front of House – Play Braamfontein
REQUIREMENTS
What You’ll Need:
Previous experience in a similar hospitality role.
A positive, can-do attitude and team-first mentality.
Strong communication skills and ability to work well under pressure.
Flexibility to work nights, weekends, and holidays.
Passion for people, music, nightlife, food, and culture.
Social Media Customer Service Agent
Posted today
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Customer Service Agent (iGaming Industry)
Posted 27 days ago
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Our client, a leading player in the iGaming industry, is looking for an enthusiastic, proactive Customer Service Agent to join their high-energy, customer-focused team.
This is an exciting opportunity to be part of a dynamic environment where providing outstanding service isn’t just a priority – it’s a passion.
The Role:
As a Customer Service Agent , you’ll be at the heart of delivering seamless gaming experiences for players. You’ll handle queries, resolve issues, and ensure every interaction leaves players feeling valued and supported. This role is ideal for someone who thrives in a fast-paced setting, is passionate about helping others, and enjoys working within a vibrant, growing team.
Your key job responsibilities as the Customer Service Agent (iGaming Industry) in Johannesburg, South Africa will include:
Deliver world-class customer support across multiple channels including email and live chat.Strive for first-contact resolution on all player queries and concerns.Handle player interactions professionally, efficiently, and in alignment with company standards.Monitor player satisfaction and suggest improvements to continually enhance the player experience.Collaborate with internal teams to resolve complex queries and escalate issues where appropriate.Maintain awareness of internal systems, proactively reporting any potential issues.Conduct competitor analysis on customer service practices to help maintain a competitive edge.Ensure all player communications meet the highest quality standards.Accurately document and report player feedback and interactions in internal systems.RequirementsRequirements for this Customer Service Agent (iGaming Industry) job in Johannesburg, South Africa :
Proven experience in customer service (experience within a high-volume call center or iGaming environment is advantageous).Ability to work flexible shifts, including weekends and holidays to support 24/7 operations.Team-oriented with experience collaborating across departments such as product, marketing, and compliance.Fluent English – both written and spoken.Strong organizational and planning skills.Excellent communication and decision-making abilities.Ability to thrive in fast-paced, dynamic environments.Desirable Attributes:
A genuine passion for delivering exceptional customer service.Proactive, energetic, and solution-oriented.Familiarity with CRM systems, live chat platforms, and troubleshooting (iGaming platform experience is a plus).Innovative mindset with the ability to think creatively.Strong work ethic and high attention to detail.Positive, empathetic, and resilient attitude when dealing with both players and colleagues.Ability to adapt to ongoing change while staying focused and motivated.Join a leading force in the fast-growing iGaming sector, where you’ll be part of a dynamic and supportive team, contributing to world-class player experiences. This is a space where your ideas, energy, and customer-focused mindset are genuinely valued.
Service Desk Agent X3
Posted 7 days ago
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iOCO Infrastructure Services invites you to explore possibilities.
We are looking for an ambitious and service-driven Service Desk Agent with an A+, N+,  ITIL v3 or ITIL 4 qualification to join our dynamic IT support team. In this role, you will efficiently log, allocate, and manage incoming calls, ensuring incidents are resolved and closed within agreed timelines while maintaining accurate records in the ITSM tool. You will work closely with Engineers and other stakeholders, follow established operational processes, adhere to escalation procedures, and ensure all interactions are conducted with the highest level of professionalism.
What you'll do:
- Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.
- Ensure that all calls are logged within ITSM tool as per the required operational processes.
- Assist team with work overload as and when required and ensure general administration work is up to date.
- Ensure high level of customer liaison is maintained at all times and interaction is conducted in a highly professional manner.
- Follow appropriate escalation procedures as and when required.
- Ensure adherence to respective client specific Operational Manuals.
- Working well under pressure
Your expertise:
- 1-2 Years’ experience in an IT service desk environment
- 1-2 Years†Customer service experienceÂ
- 1-2 Years’ erience in First call resolutionÂ
Qualifications:
- A+, N+ or Higher
- ITIL v3 or ITIL 4
Other information applicable to the opportunity:
- Contract position
- Location: Midrand
- Work environment: Office is Open Plan
- Physical demands: Sitting
- Travel: To the office
Why work for us?
If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.
At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.
iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.
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Italian Speaking Service Desk Agent
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German Speaking Service Desk Agent
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Customer Service Engineer
Posted 4 days ago
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Skip to main content Working at PerkinElmer | Jobs and Careers at PerkinElmer Don't ask what's next. Define it. Step up, stand out and make a Statement. Customer Service Engineer Midrand South Africa | Johannesburg South Africa
Responsibilities Location Midrand, Johannesburg, ZA Job ID REQ-055185
Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.
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