105 Front Of House Staff jobs in Edenvale

We are recruiting for a Front of House Manager who has Restuarent experience to be responsible for providing a safe working environment, adhering to Occupational Health and Safety, and Food Safety Environmental procedures, and ensuring they are always understood and practiced by the team.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

Job Title: Receptionist/Front of House Administrator

Location: Sandton, Johannesburg

Desired Start Date: 1st June 2024

Salary: Between 8-10K Per Month depending on experience

Our client is a prominent wedding boutique with branches in Cape Town and Johannesburg, dedicated to curating unforgettable experiences for their clients. They showcase a stunning array of wedding gowns, accessories, and services tailored to meet the dreams of every bride-to-be. With a focus on excellence and attention to detail, they are seeking a dynamic Receptionist/Front of House (FOH) Administrator to join their team.

• Front Desk Management: Serve as the first point of contact for clients, warmly welcoming them to the studio and providing exceptional customer service.
• Administrative Support: Handle incoming calls, emails, and inquiries with professionalism and efficiency. Manage appointment scheduling and maintain the studio calendar.
• Client Relationship Management: Build strong relationships with clients, understanding their needs and preferences to ensure a personalized experience.
• Assist with Sales: Support the sales team by guiding clients through the boutique, showcasing our products, and assisting with fittings and consultations.
• Studio Maintenance: Ensure the reception area and studio space are clean, organized, and well-presented at all times.
• Inventory Management: Assist with inventory control, including receiving shipments, updating product records, and conducting stock checks.
• Collaboration: Work closely with colleagues across various departments to ensure seamless operations and exceptional client experiences.

• Prior experience in a receptionist or front desk role preferred.
• A background in fashion is advantageous, with a keen eye for bridal trends and styles.
• Outstanding interpersonal and communication skills, with a genuine passion for providing exceptional customer service.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Comfortable using basic computer programs and office equipment.
• A positive attitude and willingness to collaborate with colleagues to achieve common goals.
• Maintain a polished and professional appearance at all times, representing the studio with professionalism and integrity.

Responsibilities

• Greet guests and provide exceptional customer service.
• Manage reservations and seating arrangements.
• Coordinate with the kitchen and service staff to ensure smooth operations.
• Handle guest inquiries and provide information as needed.
• Respond to and resolve complaints or issues promptly.
• Ensure the front-of-house area is clean and presentable at all times.
• Assist in training new front-of-house staff.

Qualifications

• High school diploma or equivalent.
• Previous experience in a front-of-house or customer service role.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently under pressure.
• Strong problem-solving skills.
• Professional appearance and demeanor.

Skills

• Customer Service
• Reservation Management Systems
• Communication Skills
• Interpersonal Skills
• Multitasking
• Problem-Solving
• Team Coordination

Job Types: Full-time, Permanent

Pay: From R12 000,00 per month

Education:

• Certificate (Preferred)

Experience:

• Order management system: 2 years (Preferred)

Location:

• Cresta, Gauteng (Preferred)

Work Location: In person

We're Hiring: Junior Manager

Location: Bedfordview

Type: Full-time

Industry: Coffee shop/ Restaurant

About Us:

We're a dynamic, ethically-driven business committed to excellence in customer service and operational integrity. As we grow, we're looking for a Junior Manager who thrives in fast-paced environments, leads with confidence, and brings both people skills and technical know-how to the table.

Key Responsibilities:

• Lead and motivate frontline staff with fairness and accountability
• Ensure smooth daily operations and uphold company standards
• Handle customer interactions with professionalism and warmth
• Support compliance with GAAP point of sale
• Assist in scheduling, performance reviews, and staff development
• Resolve workplace issues with procedural rigor and emotional intelligence
• Collaborate with senior management to improve systems and service delivery

What We're Looking For:

• 1-2 years of management or supervisory experience
• Strong interpersonal and leadership skills—able to take charge and inspire
• Outgoing personality with a customer-first mindset
• Familiarity with GAAP or willingness to learn
• Excellent communication and problem-solving abilities
• Ability to work independently and as part of a team
• High integrity, reliability, and attention to detail

Bonus Points For:

• Experience in (insert relevant sector, e.g. coffee retail, event ticketing, hospitality)
• Exposure to digital platforms or POS systems
• Passion for ethical leadership and continuous improvement

Job Type: Full-time

Pay: From R7 200,00 per month

Work Location: In person

Our upcoming 20th anniversary is a testament to our ambition for growth and energy. We value our people as much as we value our long standing relationships with our clients. Our dynamic and diversified service offering allows our staff to be part of creating intelligent solutions tailor made to our clients.

Purpose:

The incumbent is responsible to ensure that all customer queries are dealt with in an efficient manner and provides a high level of service to promote the company's products and services. The incumbent must have basic product knowledge and may be responsible for marketing the company's products and cross-selling them in an effective manner.

• Monitor client satisfaction and build relationships with current and potential clients.
• Follow up on 3rd party deliveries.
• Follow up on collections from local/regional offices.
• Problem solving on deliveries, mailing accounts with futile trip charge.
• Handling problem solving.
• Follow up on outstanding quotes.
• Monitor/update customers on special shipments.
• Know truck arrival times for all branches daily.
• Respond to all queries within thirty minutes.
• Daily reporting on any unresolved issues and written complaints received to Management.
• Forward possible leads to relevant salesperson in the respective regions as well as quotes done for non-account clients.
• Run delivery reports by customer as and when required by management.
• Assist with data and POD capturing when needed.
• Obtain daily floor check report from operations and add notes to Parcel Perfect.
• Arranging/following up with agent collections.
• Obtaining PODs from agents from their websites.
• Manage discrepancy reports and advising clients of damaged cargo.
• Handling cash sales.
• Any other ad-hoc tasks that may be required.

Skills, Qualifications & Experience

• Senior Certificate (NQF 4).
• 2 - 3 years experience in a similar role.
• Familiar with Parcel Perfect system.
• Excellent proficiency in English (read, write and speech).
• Professional and presentable.
• Telecommunication.
• Excellent ability to give attention to detail.
• Ability to work accurately at a fast pace.
• Good organising and prioritising skills.
• Ability to work in a systematic, methodical and orderly way to achieve goals consistently.
• Computer literate and able to work with Microsoft Office (Especially Excel).
• Target driven and motivated by a strong sense of urgency when supporting clients.
• Good communication skills with both internal and external clients.

PLEASE NOTE: Should you not hear from us in 2 working weeks, you may consider your application as unsuccessful. The successful candidate will receive a full job description.

Job Type: Full-time

Ability to commute/relocate:

• Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service : 1 year (Required)
• Logistics : 1 year (Required)
• Parcel Perfect : 1 year (Required)

Language:

• English (Required)

License/Certification:

• Drivers License (Required)

Work Location: In person