12 Facilitation jobs in South Africa

Job Purpose:

The Trainer is responsible for designing, delivering, and coordinating all training programs within the business, ensuring staff competence, compliance, and continuous professional development. This role supports the ongoing growth of the business through staff development, quality assurance, and adherence to Good Pharmacy Practice standards.

Key Responsibilities

Training and Development:

• Conduct Unisolv, Marconi, SOP, rules & procedures, and chemotherapy mixing training.
• Develop, update, and maintain training materials and manuals.
• Identify training needs and implement development plans to enhance staff skills.
• Support staff onboarding with structured training programs
  .

Stakeholder Engagement:

• Liaise with internal teams to understand training needs and ensure alignment with business objectives.
• Coordinate with pharmaceutical manufacturers and suppliers to arrange product training sessions.
• Build strong relationships with staff, management, and external stakeholders to promote a culture of learning.

Compliance and Quality Assurance:

• Manage pharmacist CPD submissions and ensure regulatory requirements are met.
• Ensure all training is delivered in line with company SOPs, policies, and Good Pharmacy Practice standards.
• Monitor training compliance and maintain accurate records.

Evaluation and Reporting:

• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Provide reports on training progress, completion rates, and staff competency to management.
• Recommend improvements to training programs based on evaluation outcomes.

Continuous Learning and Industry Awareness:

• Stay updated on industry developments, regulatory changes, and best practices in pharmacy training.
• Share knowledge with staff to ensure continuous professional growth and adherence to current standards.

Good Pharmacy Practice:

• Promote a culture of safe, ethical, and high-quality pharmacy practice.
• Ensure staff are trained to provide services in compliance with professional, legal, and ethical standards.

Key Competencies & Skills:

• Excellent communication, presentation, and facilitation skills.
• Strong organizational and coordination skills.
• Knowledge of pharmacy operations, SOPs, and clinical practices such as the mixing of Chemotherapy.
• Ability to explain complex processes clearly and effectively.
• Attention to detail and commitment to compliance and quality standards.
• Ability to work independently and manage multiple training initiatives.

Qualifications:

• Relevant pharmacy qualification (e.g., BPharm, MPharm) or equivalent experience in pharmaceutical training.
• Previous experience in a training or educational role within a healthcare or pharmacy setting preferred.
• Unisolv Experience will be advantageous
• Marconi experience will be advantageous
• Cytotoxic Mixing experience will be advantageous

Working Conditions:

• Office and practice-based environments.
• Occasional travel to various sites for on-site training.

Salary:

• Market Related

Please note

Only successful candidates will be contacted, if you have not been contacted within two weeks after closing date, please consider your application as unsuccessful.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title:
Training Facilitator

Department:
Contact Centre

Reporting to:
Training Manager

Who We Are
We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.

Who We're Looking For
We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you
We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The role will be responsible is responsible for providing training related services to the business. This will help us excel at delivering the best customer experience to stay ahead of the game.

What You'll Be Doing
As part of your role, your responsibilities will include:

• Conduct Training Needs Analysis
• Define the skill-set required to perform different roles
• Analysis of learners and learning needs to reveal the key elements of learning required to achieve defined outcomes. The learning outcomes should be confirmed with stakeholders.
• Review of ongoing knowledge test and assessments done to review what 360 review on Training Needs to be completed
• Design Outcome based learning programmes appropriate to the skills needed
• Developing an appropriate mix of formal and informal development activities
• Ensure the learning environment and resources support learner needs
• Design course materials and other training documents
• Co-ordinate the design and development of E.Learning where applicable
• Adjust training material according to changes within the business, including regulatory and compliance changes where applicable
• Facilitate learning using a variety of given methodologies
• Facilitate training, remediation training, presentations, refresher training and individual coaching interventions
• Facilitate the transfer and application of learning in the workplace
• Assist and support learners to manage their learning experiences
• Guide learners about their learning, assessment and recognition opportunities
• Provide one-to-one coaching interventions where required
• Design & develop outcome-based assessments
• Facilitate performance assessments to determine the skill gaps between current and desirable learner skill levels
• Evaluate the effectiveness of training programmes and learning outcomes
• Liaise with partners (e.g., managers, coaches) (external course providers, employers, examining bodies add to senior profile) to fulfil the skills needs
• Maintain appropriate records of learner development
• Create regular training reports relevant to your area of business
• Schedule where applicable and attend meetings with stakeholders to discuss improvement on training products
• Present Learning and Development metrics to business and stakeholders where applicable
• Analyse training feedback

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You'll Bring To The Table
The necessary skills that we require for this role include:

• Minimum 3 years' experience in the customer service space;
• Diploma/Degree is essential
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Desirable Skills You've Got Up Your Sleeve
It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What You'll Get Back
We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow

Listing reference:

Listing status: Online

Apply by: 10 September 2025

Position summary

Industry: FMCG & Supply Management

Job category: Training and Development

Location: Roodepoort

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The HR Learning Delivery Team is looking for a Training Facilitator to deliver learning and development interventions in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

Job description

• To coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
• To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To evaluate, monitor and report on learning and development interventions and delivery, in line with quality management standards and business requirements in order to ensure positive business and learner impact as well as continuous improvement.
• To comply with group policies, quality assurance standards and regulatory requirements.

Minimum requirements

Job Knowledge:

• Learning methodologies
• Learning and development theories and principles
• Skills Development Act

Job Related Skills:

• Facilitation and presentation skills
• Communication skills
• Planning and organising skills
• Interpersonal skills
• Analysing
• Writing and reporting
• Deciding and Initiating action
• Applying expertise and technology

Job Experience:

• Essential: 2-3 years experience in learning and development as a facilitator
• Essential: Previous involvement in the implementation of accredited learning programmes and related processes and documentation
• Desirable: Experience in a retail environment

Education:

• 3 year Degree / Diploma (HR, B Com, BA or B Soc Sc)
• Registered Assessor and Moderator

Job Description

• Listening skills
• Problem Solving skills
• Communication skills

Responsibilities

• Assess training needs through surveys, interviews with employees, focus groups, or consultation with Branch and or Area Managers. Ensures that the identified Training Needs analysis results is sent through to Team Support Training Department for capturing. Facilitates Training Programmes and/or interventions in line with Workplace Place Skills Plan (WSP), developmental plans, performance plans and operational requirements.
• Arranges and coordinates external training interventions as required. Presents training interventions utilizing a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures. Obtain, organise and distribute the relevant training procedure manuals, guides, or course materials. (e.g. Handouts or videos). Monitors and records completed training interventions on the online system and evaluates training effectiveness.
• Discuss alternative training methods and interventions with the Training Manager/ Branch Manager if the expected performance improvements are not seen. Training and mentors new Branch Trainers as and when required. Ad hoc training related administration and reports (daily, weekly, monthly). Ensure that each and every new clerk in their region undergoes a two week induction before being allowed to lay bets for customers.

Qualifications

• Valid driver's license
• Train the trainer

Purpose

To ensure that learners are trained, assessed, and certified as Competent in the relevant Unit Standard by meeting KBC facilitation methods

Qualifications

• Matric
• Basic induction
• HIRA
• Fire Fighting
• First Aid
• Moderator & Assessor certificate
• Valid accreditation as Moderator and Assessor with TETA

Responsibilities

• Assist with the Registration process and documentation
• Ensure that the appropriate training material, stationery and equipment is available and in excellent working order before the Training Session commences
• Create and nurture a positive learning environment that stimulates learning and motivates Delegates
• Facilitate programmes according to the KBC facilitation best practice and self-prepared Programme Enhancement / Lesson Plan
• Ensure that delegates understand assessment questions and how to complete the Assessment
• Conduct Assessments
• Conduct Moderation
• Review and Report Course Evaluations

Please note should you not receive a response within one week of applying, you may

consider your application as being unsuccessful.

Please note that appointments will be made in line with the Company's EE targets.

Job Type: Part-time

Ability to commute/relocate:

• Richards Bay, KwaZulu-Natal 3900: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Assessor: 5 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Company Description

FRANKLIN GLOBAL RISK MANAGEMENT is a company based out, RUSTENBURG, North West, South Africa.

Role Description

This is a part-time hybrid role for a Training Facilitator Freelance at FRANKLIN GLOBAL RISK MANAGEMENT for FETC Certificate Supervision of construction. The Training Facilitator will be responsible for conducting training sessions, developing training programs, communicating with participants, providing coaching, and overseeing training processes. This role is located in North West but allows for some work from home.

Qualifications

• Training Facilitation and Training & Development skills
• MUST BE REGISTERED with CETA to facilitate and assess FETC Certificate Supervision of construction processes. Proof must be submitted.
• Strong Communication abilities
• Coaching skills
• Experience in Training practices
• Excellent organizational and time management skills
• Ability to work independently and collaboratively
• Previous experience in Risk Management or related field is a plus.

Job Description
The human resources department currently has a vacancy for a professional, methodical and attentive to detail Training Facilitator to join their team
.
The successful candidate must be certified/accredited to present and facilitate training on the below list of unit standards. The suitable candidate will furthermore be responsible for ensuring that all learners are trained, assessed and moderated accordingly.

Unit Standards

• Safety Rep (9964)
• First Aid level
• First Aid level
• Fire Fighting
• Rigging
• Forklift
• Overhead Crane ,
• Truck Mounted Crane
• Telescopic Boom Handler
• Hoist and Wrenches/ JIB Crane
• Reach Stacker
• MEWP
• Pedestrian controlled lift truck
• Operate an excavator
• Front end Loader
• Skid Steer Loader
• Advanced defined purpose lift trucks
• Occupational health, safety and general housekeeping (8016)
• Legal Liability for Supervisors
• Legal Liability for Managers
• Working at Heights
• Dangerous Goods

Duties & responsibilities will include, but are not limited to the following:

• Prepare lesson plans and ensure that the appropriate training material, stationery and equipment is available and in excellent working order before the Training Session commences
• Facilitate, assess and moderate programmes according to SA Metal and SAQA best practices
• Provide administrative support and assist with learner registration process
• Ensure that delegates understand assessment questions and how to complete the assessment
• Create and nurture a positive learning environment that stimulates learning and motivates delegates
• Adhere strictly to all Occupational Health & Safety regulations as well regulations listed on National Code of Practice.

Qualifying Criteria

• Grade 12 certificate
• Atleast 5 years of relevant experience
• Registered as Assessor and Moderator with TETA, CETA and HW SETA
• Certified Facilitator, Assessor and Moderator with ETDP SETA
• Fully knowledgably on driven machinery regulations
• Relevant tertiary qualification (advantageous)
• Computer literacy – proficient in MS Word, MS Excel, MS Outlook, MS PowerPoint

Qualifying Attributes

• Well-spoken with excellent verbal and written communication skills
• Organization and planning skills
• Ability to work under pressure
• Customer service orientation
• Ability to work independently as well as in a team
• Attention to detail and accuracy
• Hard-working and self-motivated
• Time management and organizational skills
• Highly motivated and committed
• Excellent standards in execution

Other Information
Job title: Training Facilitator/Assessor/Moderator

Reporting to: Senior Training & Development Coordinator & Head of Human Capital

Job type: Permanent position

Benefits Include

• Provident fund
• Life cover at 4x annual salary
• Funeral cover
• Medical aid – Hospital Plan with Discovery Health
• 15 x paid leave days per annum
• Long service leave after five years of employment

Standard Hours
07h30–17h00: Monday – Thursday

07h30–16h00: Friday

May be required to work overtime as per operational requirements

Salary - We offer a highly competitive package depending on the extent of the applicant's qualifications and experience.

Please note the closing date to apply for this vacancy is on 13 October 2025.
We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.
Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorised to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

KwaZulu-Natal Area: The Training Facilitator will be responsible for the coaching, training and assessment of customer facing drivers, as well as infield drivers and operators.

The prescribed in-house training is defensive driving skills. In addition to training facilitation, the candidate will be required to perform pre-employment assessments, new employee orientation and the development of existing employees or retraining of displaced workers.

MINIMUM REQUIREMENTS

• Grade 12 or equivalent
• Qualified registered Training Facilitator and Assessor (ETDP & TETA)
• Understanding and practical implementation of the requirements of: Unit standard/s and
• 5 years' experience as a training facilitator or a similar role
• Experience working in the Agriculture industry
• Experience in operating specific type of trucks/machinery e.g. Volvo, Superlink tautliners, sugar cane hauliers, flat deck trailers
• Valid unendorsed code EC and PrDP (DGP)
• Articulate use of English (read and write)
• Conversant in Zulu

KNOWLEDGE AND SKILLS REQUIRED

• Knowledge of road traffic legislation and relevant regulations
• Knowledge of defensive driving techniques
• Knowledge of Health & Safety practices and regulations
• Good communication and interpersonal skills
• Ability to work independently, as well as in a team environment
• Assertiveness
• Self-motivated
• Problem solving
• Time management
• Able to be flexible
• Computer literacy
• Report writing

DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Liaise with HR management to develop long and short-term training plans
• Conduct pre-employment assessments
• Present training to learners on course content
• Ensuring that learners understand the training content by explaining industry terminology and using illustrations and relevant examples.
• Evaluate the learner's competency according to TETA requirements
• Conduct on-route and task evaluations of drivers and operators
• Coaching: Identify areas of improvement and retrain / coach employees to improve performance standards
• Assist with incident/accident investigation where required
• Recommend training to prevent incidents and accidents
• Assist with the identification of risks in the workplace, routes and tasks
• Management of stationery required for training sessions (manuals, pens etc.)
• Ensure training records are compiled, filed and distributed to all relevant stakeholders
• Implement a sustainable training schedule for all drivers and operators

Company Description

PRINCETOP CORPORATE TRAINING is a corporate training company based in Waterkloof Ridge, Gauteng, South Africa. We specialize in providing comprehensive training programs for businesses and professionals, helping them enhance their skills and achieve their career goals. Our training sessions are designed and conducted by industry experts to ensure quality and relevance in today's competitive environment.

Role Description

This is a contract role for an IFRS 17 Training Facilitator as and when classes are needed by various central banks we serve. The Training Facilitator will be responsible for designing, preparing, and delivering IFRS 17 training sessions to various stakeholders. The role involves creating training materials, conducting workshops, providing one-on-one training sessions, and evaluating the progress of participants.

Qualifications

• In-depth knowledge of IFRS 17 and accounting principles
• Experience in curriculum development and instructional design
• Strong presentation and facilitation skills
• Excellent communication and interpersonal skills
• Ability to assess training needs and adapt materials accordingly
• Proficiency in using e-learning platforms and tools
• Relevant certifications in training and accounting are a plus
• Masters degree in Accounting, Finance, or a related field.