96 Employee Engagement jobs in South Africa

Networks Engagement Manager page is loaded

The Networks Engagement Manager (NEM) engages YPO members and their spouses/partners throughout their Network journey. They work across networks and communities of interest (Business, Personal, Family, and Impact) to ensure optimal engagement. An NEM manages multiple networks and focuses on creating and executing comprehensive engagement strategies aligned with the mission, vision, and strategic roadmap of the network. The role combines community advocacy, relationship management, member engagement, platform management, creative collaboration, data-driven influence, effective communication, and project management.

1. Act as a key ambassador to networks, engaging members and champions, encouraging conversations and connections within the YPO community. Plan and execute marketing strategies to educate audiences about YPO's products, opportunities, and offerings (from Forum, Learning, Events, to Strategic Partnerships).

2. Design and plan materials to foster community within and across networks, inspiring virtual participation and creating vibrant spaces with valuable offerings.

3. Shape the community experience for Network participants by aligning with Network and engagement strategies, creating conducive environments, leading data-driven strategies, influencing member involvement, and educating about Network offerings.

4. Enhance member experience through tailored content, targeted campaigns, event marketing, feedback collection, and response. Measure effectiveness through data analysis, presenting insights, and adapting strategies accordingly.

5. Manage daily activities of web and mobile Network platforms and social media pages, including content planning, development, approvals, and communication.

6. Lead content creation (written, visual, audio, video) in collaboration with members, Network Directors, Global Network Specialists, Event Managers, and marketing partners.

7. Collaborate internally to support projects, programs, and events, ensuring alignment with goals.

8. Implement a data-driven strategy by retrieving reports, storytelling, drawing insights, establishing KPIs based on member responses.

• Excellent interpersonal skills, diplomacy, relationship-building across all levels, adaptability, insightfulness, empathy, and reliability.

• Strong verbal and written communication skills with attention to detail. Ability to tailor communication to the audience.

• Effective collaboration and communication in multicultural, virtual environments, respecting local customs.

• Ability to manage trade-offs, prioritize opportunities, balance stakeholder needs, and articulate decisions clearly.

• Resourcefulness, independence, initiative, good judgment, time management, organization, and prioritization skills.

• Maintain discretion and integrity of confidential information.

• Problem-solving skills, proactive research, providing solutions, and timely issue resolution. Anticipate member needs with clarity.

• Analytical thinking, influencing skills, curiosity, and proficiency in new technologies and tools.

• Professional presence suitable for engaging with C-level executives and high-profile leaders.

• 5+ years in communication, marketing, or account management.

• 3+ years in an association or membership organization, with experience in membership, governance, marketing, events, or social media management.

• Experience creating content for multiple platforms for diverse audiences to drive engagement.

• Experience designing and monitoring communication and engagement strategies for virtual audiences across channels.

• Experience in digital marketing, including consumer research, advertising, social media, and data practices.

• Proficiency with Smartsheet and Microsoft Office suite required.

• Preferred experience with Salesforce (CRM), Canva, Publicate (email marketing), or Tableau (data visualization).

Bachelor’s degree in marketing, communications, business, public administration, or equivalent experience required.

• Flexible and extended hours to accommodate multiple time zones.

• Travel globally 10-15% per year for events, meetings, and retreats.

EOE

YPO is an Equal Opportunity Employer. We support a diverse workforce and do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other protected status.

Networks Engagement Manager page is loaded

Apply locations: South Africa   |   Time type: Full time |   Posted on: Posted 13 Days Ago |   Job requisition id: JR100410

POSITION PURPOSE
The Networks Engagement Manager (NEM) engages YPO members and spouses/partners along their network journey, working across networks and communities of interest (Business, Personal, Family, and Impact) to ensure optimal engagement. An NEM manages multiple networks, focusing on creating and executing comprehensive engagement strategies aligned with the mission, vision, and strategic roadmap of the network. The role combines community advocacy, relationship management, member engagement, platform oversight, creative collaboration, data-driven influence, effective communication, and project management.

PRIMARY RESPONSIBILITIES

• Act as a key ambassador to networks, engaging and activating members and champions, encouraging conversations and connections throughout the YPO community, and planning/executing marketing strategies to promote YPO products, opportunities, and offerings (from Forum, Learning, Events, and Strategic Partnerships).
• Design and plan material to foster closer community within and across networks, inspiring virtual participation and creating a vibrant space with valuable offerings.
• Shape the community experience for Network participants by creating the environment, leading data-driven strategies, influencing member involvement, and educating about Network offerings.
• Support member experience through tailored content, targeted campaigns, event marketing, and feedback collection/response. Measure success via data analysis, presenting insights, and adapting strategies accordingly.
• Manage daily activities of web and mobile Network platforms and related social media pages, including content planning, development, approvals, and communication.
• Lead content creation (written, visual, audio, video) in collaboration with members, Network Directors, Global Network Specialists, Event Managers, and MXIM partners.
• Collaborate internally and across networks to support projects, programs, and events.
• Implement a data-driven approach by retrieving reports, storytelling, drawing insights, and establishing KPIs based on member responses.

SKILLS/COMPETENCIES

• Excellent interpersonal skills, diplomacy, relationship-building with all levels of associates, members, and vendors. Adaptable, insightful, empathetic, reliable.
• Strong verbal and written communication skills, meticulous attention to detail, and audience-appropriate communication style.
• Ability to collaborate effectively in multicultural, virtual environments, respecting local customs.
• Effective decision-making, prioritization, stakeholder management, and clear rationale articulation.
• Resourceful, independent, with good judgment, time management, organization, and project focus.
• Discretion and integrity with confidential information.
• Problem-solving skills, proactive in research and solutions, anticipating member needs.
• Analytical thinking, influencing, guiding processes, curiosity, and technological proficiency.
• Professional presence suitable for interaction with C-level executives and high-profile leaders.

EXPERIENCE/BACKGROUND

• 5+ years in communication, marketing, or account management roles.
• 3+ years in association or membership organizations, with experience in membership, governance, marketing, events, or social media management.
• Proven experience creating content for diverse platforms and audiences to boost engagement.
• Experience designing and monitoring virtual engagement strategies across channels.
• Knowledge of digital marketing, consumer research, advertising principles, social media, and data practices.
• Experience with Smartsheet and Microsoft Office suite required.
• Experience with Salesforce (CRM), Canva, Publicate (email marketing), or Tableau (data visualization) highly preferred.

EDUCATION/TRAINING/CERTIFICATION

Bachelor’s degree in marketing, communications, business, public administration, or equivalent experience required.

PHYSICAL REQUIREMENTS

• Ability to work flexible and extended hours to accommodate multiple time zones.
• Willingness to travel globally 10-15% per year for events, meetings, and retreats.

EOE

YPO is an Equal Opportunity Employer. We support a diverse workforce and do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or other protected statuses.

Join to apply for the Engagement Manager - DIA role at Decision Inc.

Join to apply for the Engagement Manager - DIA role at Decision Inc.

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The Companys foundation is built in technology; however, what makes us unique is our understanding of effective decision making.

We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx and SAP.

What Will You Do?

Team

• The Development/Career Plan for individual team members
• Measuring of individual KPIs against scorecard for team members
• Ensuring the necessary skills and certifications of your team
• Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)
• Monitoring and maintaining staff loyalty & employee satisfaction for your team members
  
  
  

• Managing the sales target for your client allocations
• Performing account management activities within your client base
• Actively engaging with clients on new project work
• Identifying and driving on-sell/up-sell within your clients
• Preparing and managing action plans & targets for your clients
• Identifying and assisting with new leads and opportunities
• Performing project scoping activities (new and existing clients)
• Preparing realistic timelines & costing for new projects
  
  
  

• Full accountability for all projects within your clients
• Ensuring project quality
• Project profitability in line with scorecard
• Maintaining teams resource planning applications
  
  
  

• Relevant Degree
• Minimum 3 years experience in management role
• Experience within consulting service environment
• Knowledge of Business Intelligence tools
• Strong problem solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
• Ability to successfully manage and strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the companys strategic plan
  
  
  

• Exposure to multiple clients across a various of industry verticals (Retail; Manufacturing; Logistics; Telcos; Financial Services; Mining; Public Enterprise)
• Success driven culture that rewards great performance.
• Excellent training opportunities - We place a big focus on up skilling our employees to be the best they can be and will assist you obtaining your certifications within your relevant technology
• We believing in cross skilling and offer our consultants an opportunity to be exposed to multiple Stats, BI and Data technologies
• When joining the company, a clear Career Development Plan will be drawn up for you to help you reach the next level in your career
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Business Development and Sales
• Industries IT Services and IT Consulting

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc. Good communication, managerial, and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We?

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The company's foundation is built on technology; however, what makes us unique is our understanding of effective decision making.
We represent the following leading global technology brands and are experts in the implementation, support, and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx, and SAP.

What Will You Do?

Team

• Developing and managing the career plans for individual team members
• Measuring and managing individual KPIs against the team scorecard
• Ensuring team members have the necessary skills and certifications
• Handling team administration (Leave, Technical Sessions, Event attendance, Timesheets, etc.)
• Monitoring staff loyalty and employee satisfaction

Clients

• Managing sales targets for your client allocations
• Performing account management activities within your client base
• Engaging with clients on new project opportunities
• Identifying and driving up-sell and cross-sell opportunities
• Preparing and managing action plans and targets for clients
• Identifying and assisting with new leads and opportunities
• Performing project scoping activities for new and existing clients
• Preparing realistic timelines and cost estimates for new projects

Delivery

• Taking full accountability for all projects within your clients
• Ensuring project quality
• Maintaining project profitability in line with the scorecard
• Managing resource planning for projects

Who Do You Need To Be?

• Relevant Degree
• Minimum of 3 years management experience
• Experience in a consulting service environment
• Knowledge of Business Intelligence tools

• Strong problem-solving skills and excellent communication skills, both written and verbal
• Ability to explain technical concepts to non-technical stakeholders and translate business requirements to technical teams
• Proven ability to manage relationships with team members and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the company's strategic goals

What's in it for you?

• Exposure to multiple clients across various industry verticals (Retail, Manufacturing, Logistics, Telecoms, Financial Services, Mining, Public Sector)
• A success-driven culture that rewards great performance
• Excellent training opportunities focused on upskilling and obtaining relevant certifications
• Opportunities for cross-skilling across multiple Data, BI, and Analytics technologies
• A clear Career Development Plan to help you reach the next level

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To execute the FICA and KYC through engaging with CIB clients on-line or at their premises to obtain verification documentation and information for purposes of ongoing due diligence reviews.

• Keep cost of service at acceptable levels by managing own unit expenses and capacity.
• Plan and implement cost effective processes by aligning to best practice
• Ensure that operations adhere to budget constraints by planning and controlling expenses.
• Ensure early detection of issues and reporting thereof to the project and/or to the client.
• Communication of revised timelines, roadblocks, change requests and resource negotiations with stakeholders by conducting meetings and/or sending emails.
• Develop and maintain collaborative relationships with internal and external stakeholders by actively managing call programs.
• Measure client satisfaction through self-outbound and independent external surveys.
• Ensure clients fully understand on/off boarding processes and procedures by constantly communicating with them.
• Build client value proposition by building strategic relationships with key internal stakeholders
• Maintain acceptable risk profile by adhering to risk policies as evidenced by the risk officer.
• Adhere to compliance requirements by meeting cluster requirements of 100% as reported by compliance.
• Ensure continuity in the role and single view of clients by recording all on-site interactions with clients with client software technology.
• Ensure communication and single service experience by clients by meeting all internal compliance governance requirements
• Ensure quality and compliance in company sign up process by monitoring adherence to legislation.
• Ensure that all projects are managed by following defined processes and procedures.
• Management and escalation of risks and issues by regular feedback sessions with stakeholders
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management

• Matric / Grade 12 / National Senior Certificate

• Advanced Diploma/Bachelor's Degree, LLB or Compliance/AML Certificates.

• Must have 3-5 years in a relationship management experience

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge
• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sustaining Customer Satisfaction

---

Please contact the Nedbank Recruiting Team at +27 860 555 566

If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.

Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at +27 860 555 566

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Select how often (in days) to receive an alert:

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To execute the FICA and KYC through engaging with CIB clients on-line or at their premises to obtain verification documentation and information for purposes of ongoing due diligence reviews.

• Keep cost of service at acceptable levels by managing own unit expenses and capacity.
• Plan and implement cost effective processes by aligning to best practice
• Ensure that operations adhere to budget constraints by planning and controlling expenses.
• Ensure early detection of issues and reporting thereof to the project and/or to the client.
• Communication of revised timelines, roadblocks, change requests and resource negotiations with stakeholders by conducting meetings and/or sending emails.
• Develop and maintain collaborative relationships with internal and external stakeholders by actively managing call programs.
• Measure client satisfaction through self-outbound and independent external surveys.
• Ensure clients fully understand on/off boarding processes and procedures by constantly communicating with them.
• Build client value proposition by building strategic relationships with key internal stakeholders
• Maintain acceptable risk profile by adhering to risk policies as evidenced by the risk officer.
• Adhere to compliance requirements by meeting cluster requirements of 100% as reported by compliance.
• Ensure continuity in the role and single view of clients by recording all on-site interactions with clients with client software technology.
• Ensure communication and single service experience by clients by meeting all internal compliance governance requirements
• Ensure quality and compliance in company sign up process by monitoring adherence to legislation.
• Ensure that all projects are managed by following defined processes and procedures.
• Management and escalation of risks and issues by regular feedback sessions with stakeholders
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management

• Matric / Grade 12 / National Senior Certificate

• Advanced Diploma/Bachelor's Degree, LLB or Compliance/AML Certificates.

• Must have 3-5 years in a relationship management experience

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge
• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sustaining Customer Satisfaction

---

Please contact the Nedbank Recruiting Team at +27 860 555 566

If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.

Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at +27 860 555 566

Our client is looking for a sharp and enthusiastic Client Engagement Specialist to join their fast-growing, forward-thinking team. You will be the first point of contact for incoming client enquiries, connecting with potential customers, understanding what they need, and helping turn interest into sales.

If you are confident, curious, and ready to be part of a high-energy environment where your ideas count, this could be your next big move.

Requirements:

• Matric, or similar qualification advantageous
• Previous sales experience is preferred but not essential
• Experience compiling quotes is essential
• Excellent communication in both English and Afrikaans
• Hospitality background will be advantageous
• Ability to work under pressure and prioritise tasks
• Outstanding analytical, organizational, and time management skills
• Exceptional customer service skills
• Excellent computer skills and telephone etiquette are a must

Duties and Responsibilities:

• Assisting customers in product selection according to their branding requirements
• Understand customer demands, needs, and preferences
• Liaising with clients via telephone and email
• Processing quotes and follow up with clients
• Process orders and sales
• Coordinate with team members and departments
• Act as the point of contact and handle customers’ individual needs
• Resolve conflicts and provide solutions to customers in a timely manner
• Meet monthly sales targets
• Developing positive relationships
• Generating new sales using existing and potential customer networks
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives

(vc_row)(vc_column)(wgl_spacing spacer_size="30px")(vc_btn title="Apply Here" no-style="gradient-custom" gradient_custom_color_1="#034ea2" gradient_custom_color_2="#00c1ff" size="lg" align="center" i_icon_fontawesome="fas fa-rocket" button_block="true" add_icon="true" link="url:|title:Apply%20Here|target:_blank")(vc_column_text css="")We have 1 position available for a 1 year fixed term.

JOB PURPOSE
To coordinate technical and business information between vendors and internal stakeholders to enable service delivery and implementation of products and services to customers.

RESPONSIBILITIES

• Loading stores for Onboarding and liaising with all parties to complete the installation.
• Loading of T5 details and sending out Welcome packs to Clients on completion of the installation.
• Assisting the team with Closing of legacy tickets on Jira
• Complete verification of stores when they go live.
• Contact stores on Day 1,7,31 to complete courtesy calls and ensure that the merchant isn’t having any issues, log queries for issues picked up during the call.
• Follow up on Inactive terminal report.
• Follow up on No trade’s terminal report.
• Assist with Transpector Queries
• Follow up on unsuccessful installs.

Administration

• Responsible to load new stores and capture amendments or changes on the STO.
• Log and attend to calls onto Jira for any queries raised and seek resolution.
• Calls to be logged for implementation activities.
• Ad hoc administrative duties as and when required.

Customer Engagement

• Coordinate implementation of TJ solutions across the customer base
• Communicate customer requirements internally.
• Ensure effective and timeous customer engagement to manage expectations of implementation.
• Communicate any potential delays of implementation to customer.
• Ensure queries are addressed and resolved timeously by relevant department.
• Promote visibility of customer requirements internally through a pre-defined list of customers
• Support delivery of SLA activities

Onboarding and Co-Ordination

• Device Order ticket logging if applicable
• Site survey ticket logged if applicable.
• Loading merchants on STO
• Creating POS, switch, Back-office tickets
• QA process
• Providing config to Trade-link in a timeous manner

Transpector Queries

• Create logins for merchants as required.
• Assist merchant with logging in, Transpector training, and Transpector-related queries

Self-Management

• Set an example through personal quality and productivity standards and ways of working with others.
• Demonstrate consistent application of internal, procedures. Plan and prioritise, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change. Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs.
• Uphold all company values with honesty and integrity

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In Office
Salary: R14500 per month ($800)

Our Client is seeking a proactive and people-focused Lead Development Representative to

support our Community Development team with our B2B in-person and virtual events across

a range of industries.

Your primary mission will be to source, connect, and engage relevant contacts via LinkedIn

and email, persuading them to download content and register for our events. You’ll

work across multiple events with set timelines, collaborating closely with internal teams and

stakeholders to drive results.

It’s ideal for someone who thrives on building meaningful connections, identifying and

nurturing professional relationships, and driving engagement through targeted outreach-

particularly via LinkedIn and email.

This role also involvesleveraging the networks and influence of our internal

stakeholders, such as event speakers and sponsors, to amplify outreach and attract high-

quality attendees.

Key Responsibilities:

LinkedIn Sourcing & Outreach

• Identify and connect with relevant professionals (both end users and vendors).

• Use LinkedIn search, groups, and hashtags to find ideal contacts for each event.

• Personalize outreach messages to initiate meaningful conversations.
  

Engagement & Persuasion

• Build rapport and guide contacts through the engagement funnel.

• Encourage downloads of event-related content and drive registrations.

• Tailor messaging based on event type (paid vs. free) and audience segment.
  

Stakeholder Collaboration

• Coordinate with internal stakeholders (speakers, sponsors, partners) to extend outreach.

• Support co-branded or partner-led campaigns to boost visibility and attendance.
  

Multi-Event Coordination

• Work across several events simultaneously, each with distinct timelines and goals.

• Collaborate with production and marketing teams to align outreach with event themes.
  

Community & Thought Leadership

• Actively participate in LinkedIn discussions to boost visibility.

• Share relevant industry insights and content to build trust and authority.
  

Performance Tracking

• Monitor outreach effectiveness, lead quality, and engagement metrics.

• Use data to refine targeting and messaging strategies.

What We’re Looking For:

• Excellent written and verbal communication skills in English

• A natural connector - curious, empathetic, and confident in reaching out to new people

• Comfortable using LinkedIn and email as primary outreach tools

• Passionate about staying informed on industry trends and sharing relevant insights

• Organised, self-motivated, and able to manage multiple conversations and priorities

• A team player who thrives in a collaborative, remote-first environment

• Experience in community building, partnerships, audience development, or thought leadership is a plus
  

Training & Development:

You’ll receive hands-on training and mentorship from senior members of our team. We’re

committed to helping you grow your skills and shape a career path that suits your strengths

and ambitions in a supportive, agile environment.