467 Employee Engagement jobs in South Africa

Networks Engagement Manager page is loaded

Networks Engagement Manager

Apply locations: South Africa   |   Time type: Full time |   Posted on: Posted 13 Days Ago |   Job requisition id: JR

POSITION PURPOSE
The Networks Engagement Manager (NEM) engages YPO members and spouses/partners along their network journey, working across networks and communities of interest (Business, Personal, Family, and Impact) to ensure optimal engagement. An NEM manages multiple networks, focusing on creating and executing comprehensive engagement strategies aligned with the mission, vision, and strategic roadmap of the network. The role combines community advocacy, relationship management, member engagement, platform oversight, creative collaboration, data-driven influence, effective communication, and project management.

PRIMARY RESPONSIBILITIES

• Act as a key ambassador to networks, engaging and activating members and champions, encouraging conversations and connections throughout the YPO community, and planning/executing marketing strategies to promote YPO products, opportunities, and offerings (from Forum, Learning, Events, and Strategic Partnerships).
• Design and plan material to foster closer community within and across networks, inspiring virtual participation and creating a vibrant space with valuable offerings.
• Shape the community experience for Network participants by creating the environment, leading data-driven strategies, influencing member involvement, and educating about Network offerings.
• Support member experience through tailored content, targeted campaigns, event marketing, and feedback collection/response. Measure success via data analysis, presenting insights, and adapting strategies accordingly.
• Manage daily activities of web and mobile Network platforms and related social media pages, including content planning, development, approvals, and communication.
• Lead content creation (written, visual, audio, video) in collaboration with members, Network Directors, Global Network Specialists, Event Managers, and MXIM partners.
• Collaborate internally and across networks to support projects, programs, and events.
• Implement a data-driven approach by retrieving reports, storytelling, drawing insights, and establishing KPIs based on member responses.

SKILLS/COMPETENCIES

• Excellent interpersonal skills, diplomacy, relationship-building with all levels of associates, members, and vendors. Adaptable, insightful, empathetic, reliable.
• Strong verbal and written communication skills, meticulous attention to detail, and audience-appropriate communication style.
• Ability to collaborate effectively in multicultural, virtual environments, respecting local customs.
• Effective decision-making, prioritization, stakeholder management, and clear rationale articulation.
• Resourceful, independent, with good judgment, time management, organization, and project focus.
• Discretion and integrity with confidential information.
• Problem-solving skills, proactive in research and solutions, anticipating member needs.
• Analytical thinking, influencing, guiding processes, curiosity, and technological proficiency.
• Professional presence suitable for interaction with C-level executives and high-profile leaders.

EXPERIENCE/BACKGROUND

• 5+ years in communication, marketing, or account management roles.
• 3+ years in association or membership organizations, with experience in membership, governance, marketing, events, or social media management.
• Proven experience creating content for diverse platforms and audiences to boost engagement.
• Experience designing and monitoring virtual engagement strategies across channels.
• Knowledge of digital marketing, consumer research, advertising principles, social media, and data practices.
• Experience with Smartsheet and Microsoft Office suite required.
• Experience with Salesforce (CRM), Canva, Publicate (email marketing), or Tableau (data visualization) highly preferred.

EDUCATION/TRAINING/CERTIFICATION

Bachelor’s degree in marketing, communications, business, public administration, or equivalent experience required.

PHYSICAL REQUIREMENTS

• Ability to work flexible and extended hours to accommodate multiple time zones.
• Willingness to travel globally 10-15% per year for events, meetings, and retreats.

EOE

YPO is an Equal Opportunity Employer. We support a diverse workforce and do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or other protected statuses.

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Overview

We are looking for a strong Engagement Manager to head up our Data Information and Analytics team within Decision Inc. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who Are We? Decision Inc. is a leader in enabling its clients to make better decisions, faster. The Companys foundation is built in technology; however, what makes us unique is our understanding of effective decision making. We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx and SAP.

What Will You Do? Team

• The Development/Career Plan for individual team members
• Measuring of individual KPIs against scorecard for team members
• Ensuring the necessary skills and certifications of your team
• Administration of team (Leave, Technical Sessions, Event attendance, Time Sheets etc.)
• Monitoring and maintaining staff loyalty & employee satisfaction for your team members

Clients

• Managing the sales target for your client allocations
• Performing account management activities within your client base
• Actively engaging with clients on new project work
• Identifying and driving on-sell/up-sell within your clients
• Preparing and managing action plans & targets for your clients
• Identifying and assisting with new leads and opportunities
• Performing project scoping activities (new and existing clients)
• Preparing realistic timelines & costing for new projects

Delivery

• Full accountability for all projects within your clients
• Ensuring project quality
• Project profitability in line with scorecard
• Maintaining teams resource planning applications

Who Do You Need To Be?

• Relevant Degree
• Minimum 3 years experience in management role
• Experience within consulting service environment
• Knowledge of Business Intelligence tools
• Strong problem solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
• Ability to successfully manage and strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the companys strategic plan

Whats in it for you?

• Exposure to multiple clients across a varied range of industry verticals (Retail; Manufacturing; Logistics; Telcos; Financial Services; Mining; Public Enterprise)
• Success driven culture that rewards great performance
• Excellent training opportunities - We place a big focus on up skilling our employees to be the best they can be and will assist you obtaining your certifications within your relevant technology
• We believing in cross skilling and offer our consultants an opportunity to be exposed to multiple Stats, BI and Data technologies
• When joining the company, a clear Career Development Plan will be drawn up for you to help you reach the next level in your career

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Purpose of the Role

This Engagement Marketing internship offers a unique opportunity to gain hands-on experience in employee engagement, people experience, and internal communications marketing. The Intern will support the execution of employee engagement initiatives, communication campaigns, and people-focused projects, while building exposure across HR, Marketing, and Communications functions. The program is structured to give all-round exposure to the key pillars of employee engagement and people experience, preparing the intern for a future career in HR, Communications, or Marketing.

Key Responsibilities

• Assist in planning, coordinating, and executing employee engagement events (e.g., Town Halls, Wellness Days, Coffee Connect, Women’s Day, Heritage Day, etc.).
• Support the design and rollout of internal communications campaigns, using digital channels, newsletters, and visual content to engage employees.
• Help collect and analyze employee feedback from surveys and pulse checks to provide insights for engagement improvements.
• Work alongside HR to support the onboarding experience, recognition programs, and wellness initiatives.
• Provide creative input and assist with employee engagement marketing materials (e.g., posters, videos, newsletters, intranet content).
• Assist with sourcing and procuring promotional items for staff and the distribution thereof.
• Work closely with the Purchasing Department to engage with vendors, suppliers, and internal stakeholders to support events and projects.
• Assist with maintaining the HR Events Calendar and tracking engagement outcomes.
• Shadow and support HR and Marketing specialists to understand strategic employee engagement planning.
• Prepare and present monthly reports on assigned projects, learnings, and impact on the HR team.

Requirements

• South African unemployed youth between the ages of 18 and 34.
• Must not have previously participated in the YES Programme.
• A completed Bachelor’s degree or diploma in one of the following fields:
• Marketing
• Communications
• Strong problem-solving and analytical skills.
• Good communication and teamwork abilities.
• Familiarity with relevant industry standards, regulations, and compliance requirements.

Note: Please consider your application unsuccessful if you have not heard from the Signa Opportunity team within two weeks of submitting your application.

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(vc_row)(vc_column)(wgl_spacing spacer_size="30px")(vc_btn title="Apply Here" no-style="gradient-custom" gradient_custom_color_1="#034ea2" gradient_custom_color_2="#00c1ff" size="lg" align="center" i_icon_fontawesome="fas fa-rocket" button_block="true" add_icon="true" link="url:|title:Apply%20Here|target:_blank")(vc_column_text css="")We have 1 position available for a 1 year fixed term.

JOB PURPOSE
To coordinate technical and business information between vendors and internal stakeholders to enable service delivery and implementation of products and services to customers.

RESPONSIBILITIES

• Loading stores for Onboarding and liaising with all parties to complete the installation.
• Loading of T5 details and sending out Welcome packs to Clients on completion of the installation.
• Assisting the team with Closing of legacy tickets on Jira
• Complete verification of stores when they go live.
• Contact stores on Day 1,7,31 to complete courtesy calls and ensure that the merchant isn’t having any issues, log queries for issues picked up during the call.
• Follow up on Inactive terminal report.
• Follow up on No trade’s terminal report.
• Assist with Transpector Queries
• Follow up on unsuccessful installs.

Administration

• Responsible to load new stores and capture amendments or changes on the STO.
• Log and attend to calls onto Jira for any queries raised and seek resolution.
• Calls to be logged for implementation activities.
• Ad hoc administrative duties as and when required.

Customer Engagement

• Coordinate implementation of TJ solutions across the customer base
• Communicate customer requirements internally.
• Ensure effective and timeous customer engagement to manage expectations of implementation.
• Communicate any potential delays of implementation to customer.
• Ensure queries are addressed and resolved timeously by relevant department.
• Promote visibility of customer requirements internally through a pre-defined list of customers
• Support delivery of SLA activities

Onboarding and Co-Ordination

• Device Order ticket logging if applicable
• Site survey ticket logged if applicable.
• Loading merchants on STO
• Creating POS, switch, Back-office tickets
• QA process
• Providing config to Trade-link in a timeous manner

Transpector Queries

• Create logins for merchants as required.
• Assist merchant with logging in, Transpector training, and Transpector-related queries

Self-Management

• Set an example through personal quality and productivity standards and ways of working with others.
• Demonstrate consistent application of internal, procedures. Plan and prioritise, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change. Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs.
• Uphold all company values with honesty and integrity

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Overview

Member Engagement Specialist at PPS. The key focus of the role is to generate leads for PPS Advisory Services and Enablement from various external sources. The role is within the Contact Centre of ASE working alongside the Contact Centre Consultants.

Responsibilities

• Lead Generation: responsible for generating and nurturing leads for the organization using different marketing channels.
• Generate new leads using Cold Calling, External Databases, Performance Marketing, Worksites, email marketing, social media, and other relevant marketing channels
• Liaise with professional bodies to gain access to young, qualified professionals with a key focus on Universities of Technology
• Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads
• Organize and keep the lead status updated in the Leads Register
• Conduct Research into the PPS target market and translate this into appropriate leads generation activities to maximize the number of leads generated
• Interact professionally with potential members, existing members, and other company stakeholders via various communication mediums to generate leads and referral leads
• Collaborate with the marketing and sales team members to work on tasks relevant to lead generation
• Identify and run appropriate leads generation campaigns
• Cultivate in-depth product knowledge and understanding to effectively communicate product features and benefits to prospective customers. Understand competitors’ product offerings to effectively respond to objections
• Follow company decorum at all times when representing the organization
• Be a PPS Brand Ambassador when representing the company via the various communication platforms
• Aim to excel within the set PPS leads generation targets

Qualifications

• Matric (Grade 12)
• RE 5 and FAIS accredited and compliant
• Bachelor’s degree with relevance to Finance, Financial Planning, Investment Management preferable

Experience

• 1 to 3 years’ experience in an outbound sales call centre within the financial services environment
• 3 years leads generation experience with a proven track record
• Previous sales experience with a proven track record would be advantageous

Knowledge And Skills

• Intermediate knowledge of the Life Assurance or Financial Services Industry
• Knowledge (and skill) in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals
• Computer literacy (MS Office)
• Excellent verbal and written communication

Competencies

• Sales driven and target focused
• Take extreme ownership
• Persuasive and influential
• Customer focused and responsive
• Resilience and flexibility
• Solution oriented
• Communication and interpersonal skills
• Ability to handle pressure
• Passionate
• Adaptive to an ever-changing environment

Location and Other Details

Locations mentioned include Sandton, Johannesburg, Germiston, Roodepoort, Boksburg, Kempton Park, Midrand, East Rand, and nearby areas in Gauteng, South Africa. Listings include multiple postings and time references typical of job boards.

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Purpose of the Role:

This Engagement Marketing offers a unique opportunity to gain hands-on experience in employee engagement,
people experience, and internal communications marketing. The Intern will support the execution of
employee engagement initiatives, communication campaigns, and people-focused projects, while
building exposure across HR, Marketing, and Communications functions.
The program is structured to give all-round exposure to the key pillars of employee engagement and people experience, preparing the intern for a future career in HR, Communications, or Marketing.

Key Responsibilities:

• Assist in planning, coordinating, and executing employee engagement events (e.g., Town Halls,
• Wellness Days, Coffee Connect, Womens Day, Heritage Day, etc.
• Support the design and rollout of internal communications campaigns, using digital channels, newsletters, and visual content to engage employees.
• Help collect and analyze employee feedback from surveys and pulse checks to provide insights for engagement improvements.
• Work alongside HR to support the onboarding experience, recognition programs, and wellness initiatives.
• Provide creative input and assist with employee engagement marketing materials (e.g., posters, videos, newsletters, intranet content).
• Assist with sourcing and procuring promotional items for staff and the distribution thereof.
• Work closely with our Purchasing Department to engage with vendors, suppliers, and internal stakeholders to support events and projects.
• Assist with maintaining the HR Events Calendar and tracking engagement outcomes.
• Shadow and support HR and Marketing specialists to understand strategic employee engagement planning.
• Prepare and present monthly reports on assigned projects, learnings, and impact on the HR team.

Requirements:

• South African unemployed youth between the ages of 18 and 34.
• Must not have previously participated in the YES Programme.
• A completed Bachelors degree or diploma in one of the following fields:
  
  • Marketing
  • Communications
• Strong problem-solving and analytical skills.
• Good communication and teamwork abilities.
• Familiarity with relevant industry standards, regulations, and compliance requirements.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

(vc_row)(vc_column)(wgl_spacing spacer_size="30px")(vc_btn title="Apply Here" no-style="gradient-custom" gradient_custom_color_1="#034ea2" gradient_custom_color_2="#00c1ff" size="lg" align="center" i_icon_fontawesome="fas fa-rocket" button_block="true" add_icon="true" link="url:|title: Apply%20 Here|target:_blank")(vc_column_text css="")We have 1 position available for a 1 year fixed term. JOB PURPOSE To coordinate technical and business information between vendors and internal stakeholders to enable service delivery and implementation of products and services to customers. RESPONSIBILITIES Loading stores for Onboarding and liaising with all parties to complete the installation. Loading of T5 details and sending out Welcome packs to Clients on completion of the installation. Assisting the team with Closing of legacy tickets on Jira Complete verification of stores when they go live. Contact stores on Day 1,7,31 to complete courtesy calls and ensure that the merchant isn’t having any issues, log queries for issues picked up during the call. Follow up on Inactive terminal report. Follow up on No trade’s terminal report. Assist with Transpector Queries Follow up on unsuccessful installs. Administration Responsible to load new stores and capture amendments or changes on the STO. Log and attend to calls onto Jira for any queries raised and seek resolution. Calls to be logged for implementation activities. Ad hoc administrative duties as and when required. Customer Engagement Coordinate implementation of TJ solutions across the customer base Communicate customer requirements internally. Ensure effective and timeous customer engagement to manage expectations of implementation. Communicate any potential delays of implementation to customer. Ensure queries are addressed and resolved timeously by relevant department. Promote visibility of customer requirements internally through a pre-defined list of customers Support delivery of SLA activities Onboarding and Co-Ordination Device Order ticket logging if applicable Site survey ticket logged if applicable. Loading merchants on STO Creating POS, switch, Back-office tickets QA process Providing config to Trade-link in a timeous manner Transpector Queries Create logins for merchants as required. Assist merchant with logging in, Transpector training, and Transpector-related queries Self-Management Set an example through personal quality and productivity standards and ways of working with others. Demonstrate consistent application of internal, procedures. Plan and prioritise, demonstrating abilities to manage competing demands. Demonstrate abilities to anticipate and manage change. Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs. Uphold all company values with honesty and integrity (/vc_column_text)(/vc_column)(/vc_row) #J-18808-Ljbffr

Networks Engagement Manager page is loaded Networks Engagement Manager Apply locations: South Africa   |   Time type: Full time |   Posted on: Posted 13 Days Ago |   Job requisition id: JR POSITION PURPOSE The Networks Engagement Manager (NEM) engages YPO members and spouses/partners along their network journey, working across networks and communities of interest (Business, Personal, Family, and Impact) to ensure optimal engagement. An NEM manages multiple networks, focusing on creating and executing comprehensive engagement strategies aligned with the mission, vision, and strategic roadmap of the network. The role combines community advocacy, relationship management, member engagement, platform oversight, creative collaboration, data-driven influence, effective communication, and project management. PRIMARY RESPONSIBILITIES Act as a key ambassador to networks, engaging and activating members and champions, encouraging conversations and connections throughout the YPO community, and planning/executing marketing strategies to promote YPO products, opportunities, and offerings (from Forum, Learning, Events, and Strategic Partnerships). Design and plan material to foster closer community within and across networks, inspiring virtual participation and creating a vibrant space with valuable offerings. Shape the community experience for Network participants by creating the environment, leading data-driven strategies, influencing member involvement, and educating about Network offerings. Support member experience through tailored content, targeted campaigns, event marketing, and feedback collection/response. Measure success via data analysis, presenting insights, and adapting strategies accordingly. Manage daily activities of web and mobile Network platforms and related social media pages, including content planning, development, approvals, and communication. Lead content creation (written, visual, audio, video) in collaboration with members, Network Directors, Global Network Specialists, Event Managers, and MXIM partners. Collaborate internally and across networks to support projects, programs, and events. Implement a data-driven approach by retrieving reports, storytelling, drawing insights, and establishing KPIs based on member responses. SKILLS/COMPETENCIES Excellent interpersonal skills, diplomacy, relationship-building with all levels of associates, members, and vendors. Adaptable, insightful, empathetic, reliable. Strong verbal and written communication skills, meticulous attention to detail, and audience-appropriate communication style. Ability to collaborate effectively in multicultural, virtual environments, respecting local customs. Effective decision-making, prioritization, stakeholder management, and clear rationale articulation. Resourceful, independent, with good judgment, time management, organization, and project focus. Discretion and integrity with confidential information. Problem-solving skills, proactive in research and solutions, anticipating member needs. Analytical thinking, influencing, guiding processes, curiosity, and technological proficiency. Professional presence suitable for interaction with C-level executives and high-profile leaders. EXPERIENCE/BACKGROUND 5+ years in communication, marketing, or account management roles. 3+ years in association or membership organizations, with experience in membership, governance, marketing, events, or social media management. Proven experience creating content for diverse platforms and audiences to boost engagement. Experience designing and monitoring virtual engagement strategies across channels. Knowledge of digital marketing, consumer research, advertising principles, social media, and data practices. Experience with Smartsheet and Microsoft Office suite required. Experience with Salesforce (CRM), Canva, Publicate (email marketing), or Tableau (data visualization) highly preferred. EDUCATION/TRAINING/CERTIFICATION Bachelor’s degree in marketing, communications, business, public administration, or equivalent experience required. PHYSICAL REQUIREMENTS Ability to work flexible and extended hours to accommodate multiple time zones. Willingness to travel globally 10-15% per year for events, meetings, and retreats. EOE YPO is an Equal Opportunity Employer. We support a diverse workforce and do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or other protected statuses. #J-18808-Ljbffr

Networks Engagement Manager page is loaded Networks Engagement Manager Apply locations: South Africa   |   Time type: Full time |   Posted on: Posted 13 Days Ago |   Job requisition id: JR POSITION PURPOSE The Networks Engagement Manager (NEM) engages YPO members and spouses/partners along their network journey, working across networks and communities of interest (Business, Personal, Family, and Impact) to ensure optimal engagement. An NEM manages multiple networks, focusing on creating and executing comprehensive engagement strategies aligned with the mission, vision, and strategic roadmap of the network. The role combines community advocacy, relationship management, member engagement, platform oversight, creative collaboration, data-driven influence, effective communication, and project management. PRIMARY RESPONSIBILITIES Act as a key ambassador to networks, engaging and activating members and champions, encouraging conversations and connections throughout the YPO community, and planning/executing marketing strategies to promote YPO products, opportunities, and offerings (from Forum, Learning, Events, and Strategic Partnerships). Design and plan material to foster closer community within and across networks, inspiring virtual participation and creating a vibrant space with valuable offerings. Shape the community experience for Network participants by creating the environment, leading data-driven strategies, influencing member involvement, and educating about Network offerings. Support member experience through tailored content, targeted campaigns, event marketing, and feedback collection/response. Measure success via data analysis, presenting insights, and adapting strategies accordingly. Manage daily activities of web and mobile Network platforms and related social media pages, including content planning, development, approvals, and communication. Lead content creation (written, visual, audio, video) in collaboration with members, Network Directors, Global Network Specialists, Event Managers, and MXIM partners. Collaborate internally and across networks to support projects, programs, and events. Implement a data-driven approach by retrieving reports, storytelling, drawing insights, and establishing KPIs based on member responses. SKILLS/COMPETENCIES Excellent interpersonal skills, diplomacy, relationship-building with all levels of associates, members, and vendors. Adaptable, insightful, empathetic, reliable. Strong verbal and written communication skills, meticulous attention to detail, and audience-appropriate communication style. Ability to collaborate effectively in multicultural, virtual environments, respecting local customs. Effective decision-making, prioritization, stakeholder management, and clear rationale articulation. Resourceful, independent, with good judgment, time management, organization, and project focus. Discretion and integrity with confidential information. Problem-solving skills, proactive in research and solutions, anticipating member needs. Analytical thinking, influencing, guiding processes, curiosity, and technological proficiency. Professional presence suitable for interaction with C-level executives and high-profile leaders. EXPERIENCE/BACKGROUND 5+ years in communication, marketing, or