21 Debt Collection jobs in South Africa

We are looking for Debt Collection Agents for our Head Office in Rosebank! A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.

We have a great opportunity for Debt Collection Agents to join our team where you will be responsible for the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating

Minimum Requirements:

• Presentable and professional individual (female preferred)
• Excellent business English proficiency
• Bachelor of Laws (LLB) Degree completed, and admitted as an Attorney a must
• 1 to 2 years post admission experience a must, specifically in High Court & Magistrate’s Court Litigation and Debt Collection a must
• Sectional Title Levy Collections experience highly preferred
• Fully independently functional in full Debt Collection and related Litigation matters
• Good knowledge of applicable legislation in respect of Debt Collection and Sectional Title levy collections
• Computer literate in MS Office, Caselines, Court Online and Practice Management systems
• Valid driver’s license and own vehicle
• Stable employment record and contactable references
• Residing with daily commuting distance from Edenvale
• To start as soon as possible

Duties and Responsibilities:

• Independently attend to Debt Collection, Sectional Title Levy Collection and Litigation matters for law firm
• Manage own diary on Legal Practice Management system
• Drafting of pleadings and correspondence, check that pleadings are drafted correctly and are factually correct before they go out to courts and / or to Sheriffs and sign off on documents
• Manage electronic emails and attending to queries from Clients and / or debtors in a timely manner
• Debit fees and disbursements on Legal Practice Management system
• Attending to legal research on an ad hoc basis as and when requested
• Appearing in court to move applications, run trials and / or liaise with Magistrates or judges where necessary
• Drawing of pleadings, letters and / or any other documents that are required or requested
• Consult with clients, colleagues and Counsel

Salary: R20 000 – R30 000 gross (Depending on relevant post admission experience).

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.

The role

We are seeking an enthusiastic, highly motivated Senior Debt Collector experienced in collecting consumer and small‑business (SMB) debts. You’ll contact customers regarding outstanding balances related to parcel deliveries—an emotive context that demands empathy, persuasion, and calm under pressure. You’ll negotiate full

Join to apply for the Debt collection agent (SA) role at Parcelhero

Join to apply for the Debt collection agent (SA) role at Parcelhero

This range is provided by Parcelhero. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

ZAR325,000.00/yr - ZAR375,000.00/yr

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.

The role

We are seeking an enthusiastic, highly motivated Senior Debt Collector experienced in collecting consumer and small‑business (SMB) debts. You’ll contact customers regarding outstanding balances related to parcel deliveries—an emotive context that demands empathy, persuasion, and calm under pressure. You’ll negotiate full

Minimum Requirements :

Matric Certificate (Grade 12) .

Minimum 2 years experience in a similar tracing role within a debt collection or

call centre environment.

Must be proficient in :

o Excalibur

o SAP

o CBP

o Other tracing platforms and databases (Advantageous)

Advanced computer literacy with strong MS Office skills (Excel, Outlook, Word).

Strong investigative, analytical and critical-thinking skills.

Ability to work under pressure and meet deadlines.

Excellent written and verbal communication skills.

High level of accuracy and attention to detail.

Experience working with government or municipal accounts.

Job category: Others: IT and Telecommunication

Location: Johannesburg

Contract: Permanent

EE position: No

A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.

We have a great opportunity for a seasoned Team Leader to join our Debt Collection department! You would be required to manage the day-to-day operation of the call centre and manage a team of 15 Debt Collections Agents. Experience in both early-stage collection and legal collections would be advantageous.

Key Responsibilities:

• Performance/ KPI Management
• Set targets
• Time Keeping
• Monitor Calls
• Coaching
• QA
• Application of IR policies and procedures
• Achieve desirable monthly targets
• Provide on the job training
• Generate reports daily, weekly and monthly
• At least 3 years Team Leader Collections experience
• Debt collection legal process
• Intermediate Excel Skills

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