1 Customer Service jobs in Pietermaritzburg
Italian Speaking Customer Service Consultant - Remote
3200 Pietermaritzburg, KwaZulu Natal
RMV Solutions Pty Ltd
Posted 92 days ago
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Job Description
REMOTE WORK- Italian Speaking Customer Service Consultants (Airline) - South Africa - Must be fluent in Italian.Start 17 March 2025Salary R15,800 per month. Plus R1000 per month for full attendance, Plus R1000 for high quality work, Plus Free Medical Insurance.Job DescriptionThis is a remote position.Work for a prestigious airline brands on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languagesWork on airline reservations systems & handle voice calls in English & Italian including written correspondence.Fully paid product and systems training provided.Daily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levels.Demanding and time-sensitive call centre environmentEmployment terms and conditionsRemuneration: R190 000 CTC per annum, Plus R1000 per month for full attendance, Plus R1000 for high quality work, Plus Free Medical Insurance.Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per dayRotational shifts Mondays – Fridays includes rotational Saturdays, Sundays & public holidays as operationally required. Working hours may be subject to change depending on client requirements.Training: 4- 6 weeks (Fully Paid).Probation period: 4 monthsHealth insurance benefit (Paid for by the Company)Remote position Own home Fibre internet line & UPS solution required for work from home optionRequirementsNative level fluency in Italian language: Verbal & Written skills essential (Advanced level may be considered)Located in South Africa Permanent residence permit/ South African ID holders onlyExcellent Computer literacy & technical skillsNo criminal record.Flexibility to work shiftsPrevious customer service experience preferred.
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