6 Customer Service Representative jobs in Rustenburg
Customer Support Representative
Posted today
Job Viewed
Job Description
DUTIES:
- Planned, frequency determined, customer visits.
- Provide technical assistance.
- Client contact.
- Ensure that parts and labour sales budgets are achieved.
- Technical diagnosis of customer problems.
- Provide immediate corrective action or feedback to service staff.
- Installations/machine hand overs including operator training & maintenance training.
- Commissioning of components.
- Condition assessment of Bell machines in the field.
REQUIREMENTS:
- Applicants must be qualified Earthmoving Diesel Mechanics.
- Good communication, Public Relations & report writing skills.
- Must be resourceful & self motivated.
- Good understanding of hydraulic, electrical & pneumatic circuit diagrams.
- Minimum of 5 years experience as qualified earthmoving mechanic
IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.
Customer Service Consultant Rustenburg
Posted 26 days ago
Job Viewed
Job Description
The primary purpose of this role is to manage and follow up on sales leads with the aim of finalising the sale. Ensure customers visiting the office are provided with excellent service.
Duties & Responsibilities- Generate leads for new business.
- Forward new business, policy administration and claims to JHB office and follow up.
- Follow on work allocated to branch.
- Ensure the office is running professionally.
- Attend to calls and walk-in clients.
- Report on branch expenses.
- Ensure compliance documents are on file.
- ISO operations compliance management.
- Diploma/Relevant Qualification/Sales experience an advantage.
- Minimum of 3 years Administration experience.
- RE 5 certificate.
- Basic knowledge of insurance is an advantage.
- Knowledge of the financial industry.
- Computer Literacy (Microsoft Office).
- Planning and organizing.
R pm + Commission
#J-18808-LjbffrCustomer Service Manager Work From Home
Posted 20 days ago
Job Viewed
Job Description
As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies.
Duties & ResponsibilitiesKey Responsibilities:
- Leadership and Development: Lead a dynamic team, fostering a culture of continuous improvement, accountability, and high performance. Implement a coaching culture that supports professional growth and development.
- Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness in meeting service level agreements (SLAs). Identify and mitigate operational risks.
- Training and Empowerment: Develop comprehensive training programs to advance team skills and knowledge. Encourage empowerment and decision-making within the team.
- Culture and Morale: Build a positive team environment that champions company values, encourages collaboration, and supports individual well-being.
- Performance Management: Promote a culture of excellence through regular performance reviews, feedback, and recognition. Drive initiatives that enhance productivity and customer satisfaction.
- Customer Escalations: Handle customer issues with empathy and professionalism, ensuring quick and effective resolutions.
- Innovation and Improvement: Stay informed about industry trends to drive innovation within the team. Lead projects aimed at improving processes and enhancing the customer experience.
- Data Analysis: Utilize customer data to identify trends, inform strategy, and improve service delivery.
Requirements:
- Animal Lover: Must love animals.
- Proven Leadership: Demonstrated ability to lead and develop high-performing teams. Experience in fostering a coaching culture and driving operational excellence.
- Strong Interpersonal Skills: Ability to inspire, motivate, and communicate effectively with team members at all levels.
- Problem-Solving: Exceptional problem-solving skills with the ability to navigate a fast-paced environment.
- Collaboration: Strong collaborative skills, able to work effectively with cross-functional teams to achieve business goals.
- Adaptability: Openness to embrace new challenges and a commitment to continuous learning and improvement.
- Customer-Centric: A strong commitment to delivering outstanding customer service.
Customer Service Consultant R6 500.00 + Commission
Posted 26 days ago
Job Viewed
Job Description
The primary purpose of this role is to manage and follow up on sales leads with the aim of finalising the sale. Ensure customers visiting the office are provided with excellent service.
Duties & Responsibilities- Generate leads for new business.
- Forward new business, policy administration and claims to JHB office and follow up.
- Follow on work allocated to branch.
- Ensure the office is running professionally.
- Attend to calls and walk-in clients.
- Report on branch expenses.
- Ensure compliance documents are on file.
- ISO operations compliance management.
- Diploma/ Relevant Qualification / Sales experience an advantage.
- Minimum of 3 years Administration experience.
- RE 5 certificate.
- Basic knowledge of insurance advantage.
- Knowledge of the financial industry.
- Computer Literacy (Microsoft Office).
- Planning and organizing.
R pm + Commission
#J-18808-LjbffrCustomer service consultant r6 500.00 + commission
Posted today
Job Viewed
Job Description
Customer Service Manager - UK Company. (Work From Home)
Posted 20 days ago
Job Viewed
Job Description
As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies.
Duties & ResponsibilitiesKey Responsibilities:
- Leadership and Development: Lead a dynamic team, fostering a culture of continuous improvement, accountability, and high performance. Implement a coaching culture that supports professional growth and development.
- Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness in meeting service level agreements (SLAs). Identify and mitigate operational risks.
- Training and Empowerment: Develop comprehensive training programs to advance team skills and knowledge. Encourage empowerment and decision-making within the team.
- Culture and Morale: Build a positive team environment that champions company values, encourages collaboration, and supports individual well-being.
- Performance Management: Promote a culture of excellence through regular performance reviews, feedback, and recognition. Drive initiatives that enhance productivity and customer satisfaction.
- Customer Escalations: Handle customer issues with empathy and professionalism, ensuring quick and effective resolutions.
- Innovation and Improvement: Stay informed about industry trends to drive innovation within the team. Lead projects aimed at improving processes and enhancing the customer experience.
- Data Analysis: Utilize customer data to identify trends, inform strategy, and improve service delivery.
Requirements:
- Animal Lover: Must love animals.
- Proven Leadership: Demonstrated ability to lead and develop high-performing teams. Experience in fostering a coaching culture and driving operational excellence.
- Strong Interpersonal Skills: Ability to inspire, motivate, and communicate effectively with team members at all levels.
- Problem-Solving: Exceptional problem-solving skills with the ability to navigate a fast-paced environment.
- Collaboration: Strong collaborative skills, able to work effectively with cross-functional teams to achieve business goals.
- Adaptability: Openness to embrace new challenges and a commitment to continuous learning and improvement.
- Customer-Centric: A strong commitment to delivering outstanding customer service.
Be The First To Know
About the latest Customer service representative Jobs in Rustenburg !