What Jobs are available for Customer Relationships in Johannesburg?

We are seeking a passionate and technically skilled Customer Support Engineer (ADMS S3 Core – DMS/OMS) to join our high-performing team. In this role, you will be responsible for providing world-class technical support for GE e-terra ADMS and related products, ensuring the stability, performance, and reliability of critical energy distribution systems that power millions of lives.

You will work closely with global customers, engineering teams, and internal stakeholders to resolve complex technical issues, enhance customer satisfaction, and drive operational excellence within smart grid environments.

Key Responsibilities

·    Act as the primary technical contact for customers, ensuring timely and effective resolution of ADMS-related issues.

·    Lead root cause analysis and troubleshooting efforts across system layers—user interface, communication networks, data management, and control systems.

·    Strategize with customers and internal teams to prevent recurrence of technical issues and improve overall system performance.

·    Conduct system analysis, installation, and optimization of GE e-terra ADMS and associated applications.

·    Mentor and guide junior engineers in troubleshooting methodologies and analytical best practices.

·    Develop and maintain technical documentation, case studies, and knowledge base articles to promote continuous learning and faster issue resolution.

·    Collaborate with product engineering teams to escalate and resolve product-related challenges effectively.

·    Participate in on-call rotation to support critical after-hours customer needs.

·    Maintain compliance with quality and change management processes.

·    Travel to customer sites as needed to provide onsite support, training, and system assessments.

Must-Have Technical / Functional Skills

·    Proven expertise in installing, analyzing, and troubleshooting GE e-terra ADMS and related grid management solutions.

·    Strong background in automated distribution grid orchestration across transmission and distribution domains.

·    Experience in electrical device modeling and data configuration within ADMS/DMS/OMS environments.

·    Proficiency in using diagnostic and analysis tools to troubleshoot complex system issues .

·    Ability to diagnose and resolve intermediate to advanced technical challenges using structured problem-solving methods.

Preferred Qualifications & Attributes

·    Bachelor’s degree in Electrical Engineering, Computer Science, Power Systems, or related field .

·    5+ years of experience supporting ADMS/DMS/OMS systems in a utility, OEM, or software environment.

·    Knowledge of SCADA, ICCP, DNP3, IEC 60870, or other grid communication protocols .

·    Familiarity with Windows and Linux operating systems , networking, and database fundamentals.

·    Excellent communication, customer engagement, and documentation skills.

·    A proactive, analytical mindset with a passion for problem-solving and continuous improvement.

• At least 3-5 years operational working experience as a Customer Service Advisor in Service Workshop operations within the motor vehicle industry / dealership environment / with a recognised OEM brand Mahindra experience will be a distinct advantage.
• Must have In-depth technical knowledge of vehicles service / parts requirements.
• Have a good network of customers / industry players
• Must be able to manage customers expectations
• Process and procedure driven
• Must be a team player and develop excellent working relations with all Parts, Service Workshop, Sales Finance and Support Staff
• Excellent negotiation skills
• A good command of the English and Afrikaans languages spoken, read and written
• A strong attention to detail
• Must be able to work under pressure
• Must have computer skills and ability to utilize Microsoft Word, Excel, Power point and Outlook, CMS, Evolve, IAL or a similar Service Workshop management system
• Must have a valid drivers licence
• Must be medically fit note the job entails a hands-on approach where physical movement is required.to attend to customers and working with workshop staff
• It is expected that the candidate has a clear criminal record based on the various verification checks that will be conducted
• The role is open to all suitable South African candidates who meet the recruitment criteria
• Although all suitable applications will be considered, it is preferred that the individual is based in the East Rand or close to the dealership

• Customer Relations & Experience Preserve and grow the current client portfolio by ensuring best practice customer experience.
• Work closely with the Service Workshop, Parts Department, Sales and Finance Teams to ensure timely customer feedback and high levels of service.
• Ensure a smooth end to end service process flow by providing technical and administrative support to customers
• Ensure ethical work practices to the highest standards towards maximum customer satisfaction and retention
• Maintain a professional appearance and approach.
• Be always Brand conscious with the promise of Great Value Great Service.
• Contribute positively to the OEM Balance Scorecard and CSI measures.
• Ensure a customer centric approach with an empathetic mindset.

We're looking for a Customer Service Representative who's motivated, outgoing, and passionate about people.

What You'll Do

• Be the first friendly face and welcoming voice in person.
• Provide exceptional service to members and guests, ensuring every experience is smooth, inspiring, and unforgettable.
• Support with memberships, check-ins and inquiries.
• Help keep the energy high — contribute to a culture that celebrates fitness, music, and creativity.
• Work alongside a driven team to help build our brand and community.
• Learn and grow — with opportunities to take on leadership or creative roles as you develop.

Who You Are

• Positive, energetic, and people-focused — you light up a room.
• Fitness-minded and culture-aware — you vibe with music, fashion, and the energy of youth culture.
• Highly motivated and eager to grow — you take initiative and thrive in dynamic environments.
• A strong communicator with great organisational skills.
• Previous customer service or front desk experience is a plus (but attitude and passion come first).

Why You'll Love Working with Us

• Work in an environment that's vibrant, creative, and inspiring.
• Be part of a community that values teamwork, culture, and personal development.
• Access to events, fitness sessions, and creative collaborations.
• Real opportunities to grow within the brand — we promote from within.

Job Type: Part-time

Work Location: In person

The company is seeking an experienced and dynamic Customer Service Manager  to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing teams.

Your key job  responsibilities as the Customer Service Manager  in Johannesburg  will include:

Requirements for this Customer Service Manager  job  in Johannesburg :

Candidates who are results-driven leaders with a passion for customer service and a deep understanding of the iGaming industry are encouraged to apply. Please submit a resume for this role.

• Support Senior Advisors with client renewals, reports, and presentations
• Manage daily administrative tasks and client communications
• Assist with credit limit applications, claims, and policy updates
• Maintain accurate client records and monitor compliance
• Track renewals, overdue debts, and risk concerns
• Prepare reports and trackers for management review

• Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous
• 2 - 3 years experience in insurance (commercial ), banking (commercial), or financial services administration (commercial)
• Strong organisational skills, attention to detail, and ability to manage multiple priorities
• Excellent communication and client service skills
• Comfortable with data, documents, reporting, and CRM systems
• Must have exposure to trade credit or commercial insurance
• FAIS compliant: RE5

NOW HIRING: High-Energy Customer / Sales Specialists

In-Office | Melrose Arch, Johannesburg | Canadian Hours (EST)

Base Pay: $1,000/month

Bonus Potential: Earn up to an extra $,000/month

Are you a natural communicator who thrives in fast-paced, customer-facing environments? Whether you've mastered the phones in a call center or driven results face-to-face in retail or sales—we want YOU on our winning team.

What You'll Bring:

• 12+ months customer service experience (with at least 6 months in sales)
• A proven track record of hitting targets and delighting customers
• A strong, confident, and engaging phone presence
• Resilience, adaptability, and professionalism under pressure
• Fluent English (first language required)
• Flexibility to work shifts between 3pm – 3am SAST (aligned with Canadian business hours)
• Bonus points: International customer service experience

What You'll Get:

• Guaranteed $1,0 0/month base pay
• Performance bonuses up to 1,000/month
• Career growth with continuous training and development
• A high-energy, supportive team environment where top performers shine

This is more than just a job—it's a career launchpad for ambitious, customer-obsessed professionals ready to grow.

Ready to Apply?

Send your resume + short 2–3 min intro video to:

Subject line: Agent Application – Your Name

Job Type: Full-time

Pay: R17 500,00 - R35 000,00 per month

Work Location: In person