128 Consulting jobs in South Africa

The Role Provide advice and support to sector SBUs and Post Investment Segments in respect of their clients who are showing early signs of operational and/or financial stress. Conduct detailed business diagnosis focusing on business dimensions (Leadership, Strategy, Operations, Finance, Human Capital, Sales Marketing) and document terms of reference that will inform the Value Creation Plan (VCP) for clients who would require management consulting services, training, support, mentorship and development. Provide advisory support to the clients through knowledge provision, training, mentorship and coaching. Provide post-investment early-stage support to small, medium and large enterprises to collaboratively grow clients through assisting Segments in developing and implementing the VCP and its identified interventions. Provide management consulting services in the areas of leadership, governance, corporate and business unit strategy, functional management strategies, sales and marketing, human capital, finance and operations (optimization, process re-engineering, operational efficiencies, productivity improvement, etc). Implement business enabling systems and tools such as Enterprise Resource Planning (ERP), financial and human capital systems, policies and processes to help formalize and professionalize clients’ businesses. Provide domain knowledge and expertise to support clients to realize profit and growth such as: Markets, Value chain insights, Manufacturing 4.0 and technologies. Stakeholder management and engagement to ensure alignment of roles and responsibilities and building up a repository of core knowledge and insights within the IDC in supporting the delivery of the value creation plan for clients. This is to ensure that a knowledge bank can be utilized by the clients for future interventions. Safeguard the client's security position through maintaining and/or improving the recoverability of the client's exposure. Coach and mentor clients to build organizational capabilities such as: functional management skills; financial know-how; agile ways of working; strategic planning; marketing, corporate governance, etc. Conduct business diagnosis and deep-dive to identify areas of distress and improvement in the client’s business. Draft and present submission reports to various decision-making committees responsible for portfolio monitoring and credit approval. Review drafted legal agreements to ensure they capture the client's credit committee approval. Closely monitor the implementation of the strategy and plans through attending Steerco/ Manco; interaction with key stakeholders; regular client visits etc. Regularly update the pipeline and status report, and SAP to indicate and track progress in respect of transactions under your portfolio of clients. Attend and contribute to the weekly Capability Advisory Services and periodic Business Advisory and Turnaround Services meetings. Provide efficient service to both internal and external stakeholders/clients. Profile To provide advisory services to clients depicting early warning signs of distress, that support limiting an increase in further distress; and where encountered, craft solutions and monitor implementation of interventions for these clients thereby restricting the number of clients that progress into turnaround and business rescue. To support the clients through providing management consulting services, specialist knowledge and expertise to help them grow, operate better and become high-performance businesses. Qualification Minimum qualification: BCom with post-graduate degree MBA / MBL / CA(SA) would be an added advantage. Knowledge Skills At least 8-10 years’ experience in a management consulting environment, consulting to small, medium and large (blue chip) businesses experiencing growth prospects and/or early onset stress. A seasoned well-rounded management consultant with deep diagnostic, solutions-design and implementing skills, preferably from 1st or 2nd tier consulting firms. Knowledge of business and the diversity of risks that may affect businesses. Good understanding of different types of security. Good working knowledge of Company, Contract, Taxation, IFRS and Insolvency legislation. Resourcing and implementing outcomes-based interventions. Good knowledge of industry standards, technology trends and best practices. #J-18808-Ljbffr

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Looking to kick-start your career? Start big with iqbusiness.

At iqbusiness, Africa’s future-focused management and digital growth enabler, we believe in starting strong. With over 26 years of experience and led by some of the continent’s top thinkers and doers, our purpose is clear: to grow people, grow business, and grow Africa as one.

We offer unmatched scale and capabilities that unlock exponential value and global growth for our clients. Backed by our signature Geshido energy, we’re known for delivering meaningful, high-impact work. As a Level 1 B-BBEE contributor, and proudly B-Corp, Conscious Companies and Top Employer certified, we are committed to doing business the right way.

About The Programme

Our graduate programme is designed for passionate, analytical, and enthusiastic individuals ready to step into consulting. Through structured training and real-world exposure—both internally and on client projects—you’ll sharpen your skills and build experience that matters.

Why Management Consulting Matters

A Management Consultant plays a multifaceted role, requiring a core skill set coupled with a keen ability to pivot in response to evolving business landscapes. Business analysts adeptly leverage an array of tools and technologies to navigate even the most challenging environments. For interns aspiring to excel in this domain, growth can manifest across a spectrum of skill sets, including Business Analysis, Process Engineering, Solution Architecture and Systems analysis.

Qualifications (Degree, Honours And Masters Only)

• BCom Management / Business Science
• BCom Economics / Econometrics
• BCom Information Systems
• BCom Business Analytics
• PDM; PDBA or PGDIP
  
  

Requirements

• Leadership Roles: Participation in student organizations, clubs, or leadership positions that demonstrate initiative and organizational skills.
• Project Work: Experience in handling academic or extracurricular projects that involve teamwork and strategic thinking.
• Previous Internship or Work Experience: Prior experience in consulting, business analysis, or a related field would be advantageous.
• Ability to the travel between iqbusiness and our clients, locally or outside of SA.
  
  

Skills & Competency

• Analytical Skills: Proficiency in analysing data, identifying trends, and making data-driven recommendations.
• Communication Skills: Strong written and verbal communication skills to effectively interact with clients and team members.
• Technical Skills: Familiarity with Microsoft Office Suite (especially Excel, PowerPoint, and Word) and basic knowledge of data analysis tools (e.g., SQL, Python, or R) is a plus.
• Research Skills: Ability to conduct thorough and accurate research to support project needs and client engagements.
• Problem-Solving Skills: Demonstrated ability to approach complex problems methodically and creatively.
  
  

Our Expectations

iqbusiness is different, we walk differently, we talk differently, we even look different, but that’s what makes us unique. We’re our own kind of genuine and we expect to see how genuine you are.

If you become a part of iqbusiness and the Business Analysis Team, these are some of our expectations.

Get involved

• iqbusiness is more than just a business and Business Analysis is more than just a profession. It’s about being disciplined and focused on Identifying needs and determining solutions, in order to make a difference within iqbusiness and our clients.
• Be apart of the bigger picture, attend workshops and bootcamps, go the extra mile and join an initiative, put yourself out there to create a name for yourself.
  
  

Gain exposure

• There are many opportunities to get involved across projects and environments within iqbusiness. The more exposure one obtains the better the journey of upskilling and understanding will be. Look for the below areas to advance.
• Client project – Learning and applying specific methods, tools and techniques to help deliver on a project to a client.
• Internal Project/Support – Engage internally with iqbusiness and learn how the business functions. Assist and add value to help in attaining the strategic goals. Support in the day to day by always being open to a learning experience.
• Cross Functional – Diversify your knowledge and skills by engaging and learning across environments and projects. Show adaptability and impetus by taking on different projects and be able to show resolve in finding a solution.
  
  

Be the best version of yourself

• We want you to be you! With the key values of iqbusiness in mind, we want each individual to pave their path and grow within iqbusiness.
• Collaborate, share and learn from one another and across the business. Show passion and curiosity to learn and develop new skills, but also hone older ones.
• Be caring and supportive by putting up a hand to lend a hand and understand that not all being done will change the world, but it may just help someone for that day.
• Be adaptable and resilient in smaller more monotonous pieces of work, knowing that as you develop the bigger more extravagant projects will come.
  
  

Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification

IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals

Seniority level

• Seniority level Internship

Employment type

• Employment type Contract

Job function

• Job function Consulting, Information Technology, and Sales
• Industries Business Consulting and Services

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#J-18808-Ljbffr

Looking to kick-start your career? Start big with iqbusiness.

At iqbusiness, Africa’s future-focused management and digital growth enabler, we believe in starting strong. With over 26 years of experience and led by some of the continent’s top thinkers and doers, our purpose is clear: to grow people, grow business, and grow Africa as one.

We offer unmatched scale and capabilities that unlock exponential value and global growth for our clients. Backed by our signature Geshido energy, we’re known for delivering meaningful, high-impact work. As a Level 1 B-BBEE contributor, and proudly B-Corp, Conscious Companies and Top Employer certified, we are committed to doing business the right way.

About The Programme

Our graduate programme is designed for passionate, analytical, and enthusiastic individuals ready to step into consulting. Through structured training and real-world exposure—both internally and on client projects—you’ll sharpen your skills and build experience that matters.

Why Management Consulting Matters

A Management Consultant plays a multifaceted role, requiring a core skill set coupled with a keen ability to pivot in response to evolving business landscapes. Business analysts adeptly leverage an array of tools and technologies to navigate even the most challenging environments. For interns aspiring to excel in this domain, growth can manifest across a spectrum of skill sets, including Business Analysis, Process Engineering, Solution Architecture and Systems analysis.

Qualifications (Degree, Honours And Masters Only)

• BCom Management / Business Science
• BCom Economics / Econometrics
• BCom Information Systems
• BCom Business Analytics
• PDM; PDBA or PGDIP

Requirements

• Leadership Roles: Participation in student organizations, clubs, or leadership positions that demonstrate initiative and organizational skills.
• Project Work: Experience in handling academic or extracurricular projects that involve teamwork and strategic thinking.
• Previous Internship or Work Experience: Prior experience in consulting, business analysis, or a related field would be advantageous.
• Ability to travel between iqbusiness and our clients, locally or outside of SA.

Skills & Competency

• Analytical Skills: Proficiency in analysing data, identifying trends, and making data-driven recommendations.
• Communication Skills: Strong written and verbal communication skills to effectively interact with clients and team members.
• Technical Skills: Familiarity with Microsoft Office Suite (especially Excel, PowerPoint, and Word) and basic knowledge of data analysis tools (e.g., SQL, Python, or R) is a plus.
• Research Skills: Ability to conduct thorough and accurate research to support project needs and client engagements.
• Problem-Solving Skills: Demonstrated ability to approach complex problems methodically and creatively.

Our Expectations

iqbusiness is different, we walk differently, we talk differently, we even look different, but that’s what makes us unique. We’re our own kind of genuine and we expect to see how genuine you are.

If you become a part of iqbusiness and the Business Analysis Team, these are some of our expectations.

Get involved

• iqbusiness is more than just a business and Business Analysis is more than just a profession. It’s about being disciplined and focused on identifying needs and determining solutions, in order to make a difference within iqbusiness and our clients.
• Be a part of the bigger picture, attend workshops and bootcamps, go the extra mile and join an initiative, put yourself out there to create a name for yourself.

Gain exposure

• There are many opportunities to get involved across projects and environments within iqbusiness. The more exposure one obtains, the better the journey of upskilling and understanding will be. Look for the below areas to advance.
• Client project – Learning and applying specific methods, tools and techniques to help deliver on a project to a client.
• Internal Project/Support – Engage internally with iqbusiness and learn how the business functions. Assist and add value to help in attaining the strategic goals. Support in the day-to-day by always being open to a learning experience.
• Cross Functional – Diversify your knowledge and skills by engaging and learning across environments and projects. Show adaptability and impetus by taking on different projects and be able to show resolve in finding a solution.

Be the best version of yourself

• We want you to be you! With the key values of iqbusiness in mind, we want each individual to pave their path and grow within iqbusiness.
• Collaborate, share and learn from one another and across the business. Show passion and curiosity to learn and develop new skills, but also hone older ones.
• Be caring and supportive by putting up a hand to lend a hand and understand that not all being done will change the world, but it may just help someone for that day.
• Be adaptable and resilient in smaller more monotonous pieces of work, knowing that as you develop, bigger and more exciting projects will come.

#J-18808-Ljbffr

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained.

Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests
• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• StrongknowledgeofHealthcareIndustry
• StrongknowledgeofMedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Vacancy end date has expired. You cannot apply for this position

Designation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests

FinancialManagement

• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• StrongknowledgeofHealthcareIndustry
• StrongknowledgeofMedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Vacancy end date has expired. You cannot apply for this position The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities.

#J-18808-Ljbffr

Artefact, a next-generation data consulting firm, boasts a robust team of over 1300 dedicated professionals spread across 19 countries. Our primary objective is to facilitate the digital & data transformation of our clients.
We offer an extensive array of data-centric solutions, meticulously tailored to cater to our clients' unique needs. Our spectrum of services ranges from AI project implementation to automation of internal processes across all stages of their value chain. We specialise in creating innovative, personalised consumer experiences, providing strategic data and digital marketing advisory, optimising media-mix management, and much more!
Our data services' efficiency is anchored in our profound technological proficiency in Artificial Intelligence and business acumen honed over years of working with over 1,000 clients worldwide. Our illustrious clientele includes industry giants like AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix, and more.
The strength of Artefact lies in our unique blend of assets: expertise in advanced data technologies, agile methodologies for swift project delivery, and a team composed of top-tier experts in their respective fields, including business consultants, data analysts, data scientists, and data engineers.

Main Responsibilities

Delivery and project management:

1. Supporting our customers' data transformation in their various areas of activity: marketing, supply-chain, operations, IT, etc.
2. Learn fast and lead projects with high strategic value for our customers, drawing on Artefact's expertise and offerings:

• Data governance
• Data marketing
• AI use cases
• Data Strategy
• Business Intelligence

Managing and developing multi-disciplinary teams (consultants, data scientists, software engineers, data analysts).

Business Impact

1. Understanding and supporting our customers' needs.
2. Strengthen our relationships with existing customers, identify business opportunities and propose relevant solutions.
3. Support the opening up of new commercial territories for Artefact.
4. Develop / enhance Artefact's offering by staying at the state of the art on Data topics.

Internal Impact

1. Becoming a referent in one or more areas of expertise and developing them (strategy, data governance, data marketing, etc.): building new offerings, training consultants, marketing initiatives, developing partnerships, client pitches.
2. Ensuring the dissemination of the Consulting department's knowledge within the company.
3. Participate in external events and create Artefact content.
4. Becoming an integral part of the recruitment process, helping us find the next talent, and then coaching and developing the skills of junior consultants.

Profile:

You have demonstrated success during your first 4 years in a leading Consulting firm and have 2 years' experience in project and/or client management.
You are passionate and curious about data and technological developments.
You have an analytical mindset and enjoy problem solving.
You have experience in customer management, you know how to identify business opportunities and you enjoy interactions.

A pure data player: A unique mix of talent (technical consultants, data scientists, software engineers), and continuous hyper-growth over the last 5 years offering many fast career opportunities.
A great place to learn: you'll master the key skills of tomorrow's business world: you'll receive regular training on technology (Artefact's offering, data technologies, etc.), you'll work in hybrid teams, and you'll learn the ways of working specific to tech sector (product mindset, agility, etc.). By the end of your Artefact experience, you'll be an experienced technology leader.
Culture: Innovation, Collaboration and Action are our values. Put simply, we are doers who work together to create innovative solutions.
Entrepreneurial spirit: you'll be joining a team of motivated entrepreneurs. We won't give up until we've made a big step forward in this sector!

At Artefact, we only recruit our staff on the basis of our needs and the specific qualities of each candidate. We ensure the development of their professional skills and responsibilities without discrimination of any kind, including belief, gender, age, disability, ethnic origin, sexual orientation, membership of a political organisation, religion, trade union or minority group.

Apply for this job #J-18808-Ljbffr

To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained.

Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests
• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• Strongknowledgeof HealthcareIndustry
• Strongknowledgeof MedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Vacancy end date has expired. You cannot apply for this position

Designation: PP3279 - Consulting Manager KZN Category: Health Consulting - OF2301 Posted by: Alexander Forbes Posted on: 12 Mar 2025 Closing date: 02 May 2025 Location: Durban Purpose of the Job: To manage a team of consultants to ensure execution of services strategy, to generate income from portfolio allocated and to contribute to the profitability for the branch and Alexander Forbes;by providing a professional, quality service and consulting advice to clients; client satisfaction, retention and expansion; through co-ordinating all internal and external contacts; keeping abreast of developments in industry, generating new business for the branch, whilst ensuring at all times that Alexander Forbes’ standards are maintained. Overview:

Keyperformanceareas

• Managesandcoordinatesactivitiesofpersonnelinvolvedinperforminginternaloperationsindepartmentorfunctionalareaofafinancialinstitution.
• Managesaportfolioofclientsandateamofconsultantsservicingtheportfolio.
• Managesofficeworkflowsystem,incorporatinguseofdataprocessingandcomputerhardwareoptions.
• Preparesworkschedulesandassignsdutiestooperationspersonneltoensureefficientoperationoffunctionalarea.
• Reportingviarequiredandspecialreportsonoperatingfunctionsofdepartmentorbranch.
• Directsemployeetrainingtoimproveefficiencyandensureconformancetostandardproceduresandpractices.
• Riskawarenessandthemanagementofriskisofvitalimportanceintheposition.

Managingaportfolioofclients

• Maintainandserviceaportfolioofclientsinyourteaminordertoaddvaluetotheclient,andtoachieveclientsatisfaction,whilstbeingultimatelyresponsibleandaccountableforthemanagingoftheclientportfolio
• Provideadvicepertainingtomedicalschemesandotherproducts
• Compileandagreeonyearplanwitheachclient
• Actastheinterfacebetweenmemberandclient,aswellasbetweenclientandotherinternaldepartments
• Ensuredeliveryofservicelevelagreementstoteamclientportfolio

ClientRelationship

• Keepclientupdatedwithdevelopmentsintheemployeebenefitmarket.
• ConductingpresentationsandworkshopsforBoardofdirectors,members,clients,employees
• Maintainingongoingrelationshipswithallclients
• Followingupqueriesandresolvingproblemsofclients,membersandpensioners
• Dailycommunicationandcorrespondencewithclients,bothformalandinformal
• Ensuringtimeousresponseofclientqueriesandrequestswithintheteam
• Maintainingexistingclientbase.
• Ongoingclientcontactandinteraction
• Liaisingwithmedicalschemes,serviceprovidersandotherexternalpartieswhennecessary
• Keepingabreastofallindustrydevelopments/self-development
• Managingtheentireprocessofworkflowwithintheportfolio
• Ensuredeliveryofserviceandcommitmentstotheclient
• Buildingmaintainingatrustrelationshipwithclientandkeystakeholders
• Remainingclientfocusedatalltimes

Management&DevelopmentofSelf&Others

• Self :Displaysself-awarenessandinsightintoareasofstrengthanddevelopment
• RemainabreastofnewinnovationsandtechnologiesintheHealthCareindustry
• Team: Sets,communicatesandimplementsdevelopmentplansforsubordinatesandassessesperformancefordirectreports
• Provideshonest&timelyfeedbackondelivery,areasofstrengthandareasforimprovement
• Driveshighperformanceculture:manageteamperformanceandholdsthemaccountableforresults
• Actasmentor/coachtofacilitateimprovedemployeeengagement
• Ensuringteamscompliancerequirementsareconsistentlymetandinternaltrainingisattended

Strategicclientmeetings

• Attendingstrategicmeetingsofclientsandchairingifaskedtodosobyclient
• Attendingmeetingsofteamsclients,wherenecessary
• Overallresponsibilityforensuringthestandardofagendapacks,minutesandconsultingadviceismaintainedwithintheteam
• Attendingotheradhocmeetings

Generatingnewbusiness

• Acquiringnewbusinessandexpandingclientbaseexpandingservicesandproductsprovidedtotheclient

Facilitatingandco-coordinatinginternaldepartments

• Internalco-ordinationandliaisontoensureultimateclientserviceandattainmentofclientobjectives
• Delegationandinstructiontointernaldepartments
• Liaisonandcommunicationwithinternaldepartmentsonissuespertainingtheclientespeciallywhereclientisshared
• Draftingandcirculationofminutestootherdepartments
• Assessingandimplementingmoreeffectiveoperationalsystems,methods,andresourcesinassistingotherdepartmentstobemoreoperationallyeffective
• Liaisingwithadministrationdepartmentregardingwithdrawals,retirement,deathandbenefitstatements
• Ensuringtasksarecompletedtosatisfaction
• Monitoringandfollowupofinstructionsandinformationrequests

FinancialManagement

• Ongoingreviewingandmanagementofteams’wellnessfunds.
• Ensuringteamsexpensesaremanaged
• Generatingoptimalincomeforthebranch
• Ensuringbudgetsaremetwithincostconstraints
• Implementingandassessingactionplanstowardsattainingbudgetsandtargetsset

Requirements

• RelevantBachelor’sDegreeorequivalent
• FAIS compliantandaccredited(Representative)KIanaddedadvantage
• 7-10yearsrelatedexperience,ofwhichatleast3yearsmustbeinamanagementcapacity
• Strongknowledgeof HealthcareIndustry
• Strongknowledgeof MedicalSchemesAct,relevantHealthInsuranceActs,FAIS andrelatedlegislation
• StrongknowledgeofClientServices
• Thoroughunderstandingoftheoperationalandstrategicbusinessrequirementsalignedtotheregionandclientportfolios
• Abilitytomulti-taskanddelegatewhereappropriate
• Strongbusinessacumen
• StrongclientServiceOrientationandabilitytointeractwithclients
• 5-7years’experience,inclientservicing,consulting,ormanagingaportfolioofclients,andatleast4inaPeople/TeamManagementrole.
• Excellent LeadershipandManagementSkills

Vacancy end date has expired. You cannot apply for this position The company's approved employment equity plans and targets will be considered as part of the recruitment process. As an equal opportunities employer, we actively encourage and welcome people with disabilities. #J-18808-Ljbffr

Business Development Specialist - Strategy Consulting

Cape Town, Western Cape, South Africa

Job Openings Business Development Specialist - Strategy Consulting

About the job Business Development Specialist - Strategy Consulting

Are you a dynamic sales professional with a flair for strategic thinking and a passion for Africa's growth and development? A leading global strategy consulting and market intelligence firm is looking to expand its business development team in South Africa.

With a rich heritage dating back to 1961, this organization is a respected name in strategic advisory services. The African division is dedicated to enabling both private and public sector clients to navigate complex growth landscapes. By supporting economic development and crafting innovative business strategies, the local team plays a pivotal role in helping Africa grow.

Duties & Responsibilities

• Engage senior executives across Africa in high-level discussions on strategy, growth, investment, and innovation.
• Drive consultative sales processes to offer market intelligence solutions and consulting services.
• Develop and nurture strong, long-term relationships with corporate and public sector clients across the continent.
• Collaborate closely with technical teams to shape impactful solutions tailored to client needs.
• Identify new business opportunities (hunting) and expand existing accounts (farming).
• Represent the organization at industry events and client engagements with executive-level professionalism.

Desired Experience & Qualification

• A tertiary qualification in Business or a related discipline is essential.
• 35 years of proven B2B consultative sales experience with a strong success track record.
• Demonstrated experience engaging with senior decision-makers in the African market.
• Strong networking capabilities, with confidence presenting to blue-chip and multinational clients.
• Excellent communication, presentation, and interpersonal skills.
• Professional sales training and a strong understanding of strategic sales cycles.
• Tenacity and drive to close deals with the support of internal delivery teams.

Package & Remuneration

• Base salary: R300,000 R400,000 per annum
• Attractive commission structure over and above the base salary
• A career development opportunity within a globally respected firm focused on Africas growth

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The Visa Consulting Senior Manager will be a key member of the VCA organization in SSA and will contribute to the commercial traction product development and thought leadership across practice areas. The role will also deliver subject matter expertise and consulting support to VISA key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement.

Principal Responsibilities and Key Results Area

Collaborate with VCA colleagues Visa account executives and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region

Lead and serve as a subject matter expert on consulting engagements across practice areas (portfolio digital risk) including but not limited to the following

Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA key clients

Support and contribute to sales pitches

Lead or contribute to internal problem-solving sessions

Prepare for and participate in client discussions

Be involved in project deliveries in both coordination and delivery role

Work closely with other VISA groups including Products BD Risk Marketing Digital Solutions Digital Partnerships & Ventures Innovation Center etc. to ensure a seamless Consulting experience

Contribute to the development when needed of practice areas in terms of product development

Key Competencies

A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his or her candidacy will include expertise on the following topics

Business needs of issuers acquirers and merchants in Portfolio Digital and Risk e.g. strategy acquisition customers and channels full potential innovation mobile platforms digital ecosystems authorization etc.

Best practices to meet customer needs across the customer lifecycle stages (acquisition activation usage reactivation and retention)

Industry trends such as evolving economics of payments new customer value propositions increasing digitalization and development of digital channels increasing use of advanced analytics and other technologies in payments and targeting changing regulatory environment etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Bachelors degree or equivalent. Masters degree preferred

At least 10 years of overall work experience

At least 5 years of solid experience in payments experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm

Combination of regional and global experience is also desired

At least 2 years of experience in management consulting and deep consulting skills and client engagement capabilities including

Experience in cards business inclusive of sales enablement product development across segments and portfolio management.

Diplomatic skills to work in a multi-functional environment and ability to extract desired outcomes.

Comfortable interacting with and presenting to senior management of clients and VISA.

Highly analytical with advanced PowerPoint skills and Excel skills.

Superior project management skills. Fluent communicator

Results driven flexible and both internally and externally customer focused

Able to travel frequently and work on client site

Self-motivated and able to use own initiative with limited direction

Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups

Ability to work in a multi-cultural environment

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work : Employment Type :

Full-time

Key Skills

Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

Experience : years

Vacancy : 1

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Business Group Overview
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.

The SSA Practice applies deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as marketing, strategic growth, profitability, digital payments and risk.

Position Summary
The Visa Consulting & Analytics Manager will undertake consulting engagements for SSA markets, enabling portfolio growth and improved profitability in clients’ credit and debit payment card business.

Potential projects could include payments strategy, card portfolio management diagnostics, enhancement of digital product offerings, development of industry landscape evaluations and best practices, optimizing client customer experience and reducing risk and fraud.

Working with the Senior Director and collaborating with other team members in VCA and Visa SSA, the Manager will draw on their domain knowledge and expertise to provide recommendations to clients, work that will enable enduring, strategic relationships with our clients.

Responsibilities
• Identify and surface opportunities for client projects and submit for inclusion into plans.
• Design performance solutions to client requirements, striving for innovative and
efficient approaches.
• Undertake client projects, including project road mapping, client interviewing,
analytical review of inputs, structuring of recommendations, report writing.
• Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy, portfolio diagnostics, and Acquisition and Loyalty program health checks.
• Create, develop and maintain models, contribute to IP creation and standardized VCA offerings
• Conceive and brief to the Analytics team projects including segmentation, propensity models, and other intelligent targeting solutions.
• Defining the scope, understanding clients objectives, framing the problem or
opportunity
• Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information
• Synthesizing analysis to determine gaps, issues, opportunities
• Identifying solutions such as strategies, tactics or programs of activity
• Recommending approaches, providing guidance and at times physically supporting implementation at the client site
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
• Foster partnership with other internal functional areas, ensuring alignment of
opportunities and recommendations particularly with product functionality and
availability.
• Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions.

You will have gained a variety of experience in the payments industry, including card issuing, and be passionate about an aspect that you have gained deeper expertise in, be it loyalty, product, credit risk, operations or another vertical. You will comfortably pivot from strategy development to program execution. Whilst you will work closely with the Senior Director to frame client engagements, you will confidently take the lead in client interactions
Specific requirements are :
• Superior analytical and problem solving skills, with demonstrated intellectual and
analytical rigor
• Must be team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization
• Excellent presentation skills, including strong oral and writing capabilities
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Confident meeting and facilitation skills
• Ability to negotiate with senior executives
• Intellectual versatility, able to traverse domain topics
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data. Be very detail oriented, ensuring the highest level of quality/rigor in reports and data analysis. Strong Excel and PowerPoint skills
• An understanding of data models, statistical analysis, financial modelling, etc.
• Excellent project management skills
• Strong academic credentials, with relevant undergraduate degree and MBA or graduate degree preferred
• Willingness to travel (20%)

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Bachelors degree or equivalent.
• At least 5 years of overall work experience
• At least 3 years of solid experience in either of or a combination of management consulting, retail banking, payments experience
• Combination of regional and global experience is also desired

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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