6 Communication Manager jobs in Pretoria

KEY RESPONSIBILITIES

• Relationship Management: Acquire and manage key accounts
• Strategic Planning: Develop and implement strategic account plans to achieve both client and company objectives
• Client Needs & Solutions: Understand client needs and objectives, and work with internal teams to deliver tailored solutions and services
• Revenue Growth: Identify opportunities for upselling, cross-selling, and new business development within key accounts
• Issue Resolution: Proactively address client concerns and resolve any issues or complaints promptly and effectively
• Communication & Collaboration: Facilitate communication between key clients and various internal departments
• Performance Monitoring: Track and analyse key account metrics, providing regular reports to stakeholders
• Sales and Negotiation: Negotiate contracts, pricing, and other business terms with clients
• Consultation & Advice: Provide guidance and recommendations to clients on relevant products, services, and business strategies

• At least a 5 year proven track record of sales within the ICT industry
• Previous experience as a New Business Developer/Relationship Manager/Senior Sales Account Manager in ICT space REQUIRED
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes
• Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions
• Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlines
• Proficiency in CRM software and Microsoft Office Suite to manage client information, track activities, and produce reports
• Proactive and self-motivated with a passion for delivering exceptional customer service
• Ability to work independently, as well as collaboratively in a team environment
• Strong industry knowledge and understanding of market dynamics

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven experience in ICT Sales, Key Account Management, or Relevant Customer Relationship Management roles
• Knowledge of the Security industry or market a BIG Plus
• Familiarity with CRM software and other relevant sales tools
• Strong business acumen and financial understanding
• Ability to travel to meet clients as needed
• Highly Advantageous: Certifications or training in Sales, Account Management, Or Customer Relationship Management

If your passion as a KAM in the ICT space is to acquire new accounts, and manage existing clients for your company we would love to hear from you!

KEY RESPONSIBILITIES:

• Relationship Management: Acquire and manage key accounts
• Strategic Planning: Develop and implement strategic account plans to achieve both client and company objectives
• Client Needs & Solutions: Understand client needs and objectives, and work with internal teams to deliver tailored solutions and services
• Revenue Growth: Identify opportunities for upselling, cross-selling, and new business development within key accounts
• Issue Resolution: Proactively address client concerns and resolve any issues or complaints promptly and effectively
• Communication & Collaboration: Facilitate communication between key clients and various internal departments
• Performance Monitoring: Track and analyse key account metrics, providing regular reports to stakeholders
• Sales and Negotiation: Negotiate contracts, pricing, and other business terms with clients
• Consultation & Advice: Provide guidance and recommendations to clients on relevant products, services, and business strategies

EXPERIENCE/SKILLS:

• At least a 5 year proven track record of sales within the ICT industry
• Previous experience as a New Business Developer/Relationship Manager/Senior Sales Account Manager in ICT space REQUIRED
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes
• Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions
• Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlines
• Proficiency in CRM software and Microsoft Office Suite to manage client information, track activities, and produce reports
• Proactive and self-motivated with a passion for delivering exceptional customer service
• Ability to work independently, as well as collaboratively in a team environment
• Strong industry knowledge and understanding of market dynamics

REQUIRED QUALIFICATIONS

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven experience in ICT Sales, Key Account Management, or Relevant Customer Relationship Management roles
• Knowledge of the Security industry or market a BIG Plus
• Familiarity with CRM software and other relevant sales tools
• Strong business acumen and financial understanding
• Ability to travel to meet clients as needed
• Highly Advantageous: Certifications or training in Sales, Account Management, Or Customer Relationship Management

Overview

Job title: Specialist : Media Relations (Service Render Contract)

Job Location: Gauteng, Pretoria

Deadline: October 18, 2025

• To develop and support the implementation of media relations operational plan aimed at enhancing effective relations with the media as well as support the broader reputation enhancement of the SABS.
• Contribute to the development of and implement a media relations operational plan in collaboration with the Head.
• Develop and implement an annual media plan with quarterly deliverables in collaboration with the Head.
• Provide subject matter expertise to the organisation regarding media relations protocols and processes.
• Communicate overall media trends and results to the various business unit managers in consultation with the Head.
• Act as media liaison for the SABS, when required.
• Review media policies and procedures in consultation with the Head, as and when required.
• Identify opportunities to improve media exposure.
• Resolve media relations queries professionally within scope of control and timeously according to approved standard operating procedures, in consultation with the Head.
• Develop and maintain appropriate relationships with the media.
• Responsible for the dissemination of media releases in consultation with the Head, and management of a media list.
• Ensure the effective media monitoring of SABS operations.
• Release disseminated press releases to the SABS Marketing & Communications business unit for inclusion on relevant channels (e.g., website, social media, internal email, etc.) in consultation with the Head.
• Implement all media initiatives according to the approved standard operating procedures to minimize all brand risk and build the SABS corporate identity in the market.
• Collaborate with internal stakeholders on media initiatives when required.
• Provide input and compile reports and presentations as requested.
• Research and update the head regarding the latest media best practice.

• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
• Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
• Support and provide evidence to all internal and external audit and regulatory requirements.
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

• Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
• Represent and participate in the organisation’s committees and tasks teams when required.
• Convene and attend meetings and present findings and business cases to relevant stakeholders when required.
• Actively liaise and build relationships with SABS clients and service providers to ensure that the service standards are met appropriately.
• Effectively manage customer complaints through timeous resolution and/or escalation as required.
• Analyze queries and develop mechanisms to proactively resolve common issues and share lessons learned.

• Matric
• Diploma + Advanced Diploma / B-Degree in Public Relations, Journalism or Communication or a related field
• NQF Level 7

• 8 years relevant work experience in media relations
• 4 years specialist experience
• Proven track record in developing media relations strategies and annual media plans at corporate level
• Proven track record in writing and disseminating media releases

The Organisation requires the services of a General Manager for Media Relations, Events, and Stakeholder Relations in the Corporate Communications department. This position will be based at Groenkloof National Park, Pretoria.

The successful incumbent will lead and manage the implementation of the communications strategy and execution of media relations and events for the organisation, enhancing brand visibility, stakeholder engagement, and public perception through integrated communication and event strategies that align with organisational objectives. The role ensures the organization maintains a positive public image, engages effectively with stakeholders, and promotes conservation, tourism, and community initiatives through impactful media and event strategies.

GROENKLOOF NATIONAL PARK (HEAD OFFICE)

• Be in a possession of a NQF Level 8 in Communications / Journalism / Public Relations/ Marketing or related field – NQF level 9 in the related field will be an added advantage.
• 6 -10 years as a generalist in at least three functions of communications.
• In-depth knowledge of South African media landscape and political environment.
• In-depth knowledge of government communications.
• Should also have 5 to 10 years of working in and/or with the public sector.
• 5 years in a management position.
• Understanding of the Public Access to Information Act (PAIA) and Protection of Personal Information Act (POPI), PFMA.
• Understanding of the Public Relations Code of Ethics.
• Understanding of relevant industry related legislation (conservation and tourism).
• Understanding of media relations principles and practices.
• Familiarity with POPIA, B-BBEE, and other regulations.
• Understanding of protocol and etiquette.
• Understanding of Government relations.
• Events management.
• Business and Creative writing.
• Diversity and Change management.
• Financial Management.
• Project Management.
• Strategic Management.
• Communication skills (presentation, written and oral).
• Interpersonal skills.
• Networking skills
• Computer skills
• Financial management
• Leadership and people management

• Define and implement an integrated strategic communication solution.
• Define and implement media management and media relations solutions.
• Define and implement internal communications and publication solutions.
• Define and implement digital media solutions.
• Identify communication opportunities and translate these for public and stakeholder communications.
• Define, develop and implement strategic advocacy and stakeholder engagement solutions.
• Build and maintain relationships with key stakeholders including communities, government, civil society, NGOs and private sector.
• Maintain updated stakeholder segmentations.
• Provide strategic support and advice on stakeholder engagement, advocacy and communication at executive level.
• Design and implement strategic advocacy and stakeholder engagement strategies.
• Ensure appropriate ongoing engagements are maintained and led at the appropriate levels at all times.
• Co-ordinate and facilitate stakeholder engagement through events, workshops, and meetings.

SANParks is an equal employer, preference will be given to people with disabilities.

SANParks reserves the right not to make an appointment.

ANNUAL PACKAGE: R – R

Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:

A cover letter, detailed Curriculum Vitae, certified copies of qualification(s) and Identity Document (certified within the past 3 months) to the following address:

Human Resources Division

SA National Parks

PO Box 787

PRETORIA

0001

Fax:

E-mail:

Applicants holding foreign qualifications are required to submit evaluated results from the South African Qualifications Authority.

If you have not been responded to within 21 days of the closing date, please accept that your application was not successful.

05 September 2025