385 Client Liaison jobs in South Africa

Job Title: Specialist Client Liaison

Company: Europcar Van Rental

Location: Kimberley

Job Type: Full-time

Overview:

Europcar Van Rental is looking for a dedicated and customer-focused Specialist Client Liaison to join our team. The Specialist Client Liaison will be responsible for managing relationships with our clients, ensuring their needs are met and providing excellent customer service. This position is ideal for someone with strong communication skills, a proactive approach to problem-solving, and a passion for delivering exceptional customer experiences.

Reservations and Rentals:

• Ensuring that deliveries and collections are done on time as per client request/booking requirements. This may entail leaving the office and handling the delivery in person or coordinating another resource to do so.
• Making, amending, cancelling and monitoring reservations as required.
• Provide excellent customer service, effectively assisting with customer queries.
• Various admin and general office duties, for example capturing fuel, VRV's, non revs etc., following up on overdue rentals, scanning, partial billing, claims reports.
• Responsible for the security and quality control of vehicles and other company property.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Ensuring the necessary updating of claims information to ensure recovery of all rental related claims.
• Assist with streamlining processes without deviating from quality or procedures.
• Other duties on request.

Customer Service:

• Develop and maintain constructive relationships with all clients (internal and external) and suppliers.
• Establish and maintain networks in the business sector.
• Handling of complaints, requests and queries by customer within a 48-hour period.
• Constantly maintain product knowledge of vehicles and all features of vehicles to ensure that customer requirements are met. Fleet
• Ensure all company assets and resources are safeguarded at all times, by taking precautions to minimize risks.

Minimum Experience:

• 5 years of relevant customer service experience.

Preferred Experience:

• 5 years of relevant customer service experience within Car Rental environment.

Minimum Qualification:

• NQF level 4 qualification (Grade 12, or similar).
• Relevant tertiary qualification will be an advantage.

Minimum Requirements:

• Code 8 driver's license is minimum; Code 10 driver's license is preferred.
• Computer literate with intermediate skills with MS Word and MS Excel.

Competencies:

• Excellent communication (articulate and well-spoken, comprehension), telephone, customer relations and selling skills.
• Excellent interpersonal skills.
• Customer focus and the ability to demonstrate initiative.
• Strong administration skills.
• Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• A team player that is effective in working with people of different cultures and backgrounds.
• Assertive and ability to collaborate with other stakeholders.

Personal Attributes:

• Committed.
• Professional.
• Resilient.
• Passion for service excellence.
• Energetic, self-motivated, flexible.
• Trustworthy, highly responsible, honesty and integrity in all business dealings.
• Neat and presentable.

If you are passionate about providing exceptional customer service and have a knack for building strong client relationships, we want to hear from you. Join Europcar Van Rental as a Specialist Client Liaison and help us deliver outstanding experiences to our clients every day. Apply now

About Lyra Health

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Role Overview:

The position of Client Liaison Officer is based in a call centre environment and requires flexibility to work rotating shifts including evenings, weekends, and public holidays.

The nature of this role involves conforming to call centre conditions and structures.

Hours: This position requires flexibility in working hours as schedules may vary to meet operational needs.

• Telephonic contact with clients to assess their needs, capturing data and referring on where required.
• Data Corrections including data filtering and clean up where necessary.
• Entering of cases on the Lyra database.
• Project coordination and maintenance.
• General administration as required by the National Support Centre Manager.
• Allocation of work to different sections within the National Support Centre.
• Conduct Client Satisfaction surveys where applicable.
• Initiate outbound calls to clients to arrange referrals where required.

• Matric.
• At least 1 year call centre experience.
• Experience in an EAP environment is desirable.

• Excellent telephonic communication Skills.
• Excellent customer service skills
• Ability to work in a high pressure environment.
• Friendly and caring.
• Proficient in all Google Suite applications.
• Excellent administrative skills.
• Goal orientated.
• Self-driven & Proactive.
• Good time management.
• Fluent in English and an African language (or other SA language).

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not "sell" or "share" personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Key Responsibilities:

Business Development & Strategic Growth:

• Enhance company's presence in the market by identifying new business opportunities and expanding existing accounts.

• Establish and implement strategic organizational objectives by developing key client relationships and identifying business prospects.

Contractor Care and Employee Engagement:

• Coordinate end-to-end onboarding processes for all new contractors working with HR Department to onboard the contracting staff.

• Maintain consistent communication with all contractors and conduct regular one-on-one meetings to monitor performance standards and address concerns.

• Manage and report on Key Performance Areas (KPAs) and Key Performance Indicators (KPIs).

• Oversee fixed-term contractors at various client locations to ensure optimal service delivery and performance.

• Foster strong employee relations and resolve workplace conflicts.

• Handle disciplinary actions and employee concerns with discretion and compliance.

• Ensure complete workforce oversight, including timesheet approvals and leave coordination.

Customer Engagement and Account Management:

• Serve as the primary liaison between external fixed-term contractors and the customer reporting line on-site, ensuring clear communication and alignment.

• Cultivate and maintain long-standing, trust-based relationships with key customer stakeholders to enhance service delivery and partnership value.

• Deliver regular and proactive communication to clients regarding recruitment progress, potential challenges, workforce planning, and the seamless onboarding of new team members.

• Collaborate closely with Account Executives to identify, pursue, and secure new growth opportunities within existing accounts.

• Manage a portfolio of client relationships concurrently, ensuring high levels of customer satisfaction, responsiveness, and service quality.

• Effectively address and resolve contractor or team performance issues through prompt intervention, clear communication, and alignment with client expectations.

• Oversee the implementation and compliance of all contractual agreements to ensure alignment with both client expectations and internal governance.

Commercial Operations & Contract Governance:

• Ensure all engagements align with the organisation's profitability targets and service delivery standards.

• Manage the end-to-end approval process for client documentation, including Statements of Work, Purchase Orders, contracts, and approved timesheets.

• Oversee monthly billing cycles and invoicing activities to ensure accuracy and compliance with agreed client payment terms.

• Monitor invoice processing and follow up on outstanding payments to ensure timely collection.

• Coordinate internal approval workflows involving Finance, Commercial, HR, and Vetting teams to streamline execution and governance.

• Proactively communicate with clients regarding upcoming contract renewals, pricing reviews, and necessary adjustments.

• Prepare contractual documentation and ensure all agreements are reviewed and approved by Legal prior to execution.

Vacancy type: Permanent

Candidate must be based in Gauteng/Pretoria

Hybrid working model

Closing date: 06th of September 2025

Qualifications and Experience:

• Tertiary qualification with either a degree or three-year diploma is required.
• Minimum 8+ years' experience in a Contractor Management / Workforce Delivery role with the Software Development industry.
• Strong experience in client engagement, contract lifecycle management, and performance tracking.
• Managed an annual budget target in excess of R20 million per financial year.
• Certification in South African Labour law is recommended.
• Proven ability to manage multiple client portfolios and contractor teams.
• Strong track record in resolving team performance challenges, driving continuous improvement, and supporting strategic workforce objectives.
• Solid understanding of labour legislation, compliance requirements, and associated HR processes to ensure risk mitigation and lawful workforce practices.

Key Skills and Competencies:

• Strong stakeholder and contractor relationship management.
• Talent acquisition and onboarding expertise in the software development industry.
• Contract management and compliance knowledge.
• Excellent communication and negotiation skills.
• Financial oversight and administrative coordination.
• Problem-solving and conflict resolution capabilities.
• Strategic and results-driven mindset.
• People-focused and staff-centric approach, with a commitment to fostering positive employee experiences, engagement, and growth.

Closing Date

2025/10/20

Reference Number

WCG

Tracking Number

WCMD 87/2025

Job Title

Client Liaison Officer: Statutory Reporting and Stakeholder Relations (2 posts available), Ref No. WCMD 87/2025

Department

Western Cape Mobility Department

Salary level

7

Enquiries

Mr C Kriegler at

Job Type

Permanent

Location - Country

South Africa

Location - Province

Western Cape

Location - Town / City

Cape Town, CBD

Job Purpose

The Western Cape Mobility Department, Government Motor Transport (GMT) has an opportunity for a qualified and competent individual to provide best practice Client Liaison Services to Government Motor Transport and all user departments.

Minimum Requirements

An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification); A minimum of 1 year relevant experience in government motor transport operations/fleet management environment and client liaison activities; A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Recommendation

None.

Key Performance Areas

Client support; Client provisioning services; Client relationship management; Client service delivery monitoring; Communication; Financial control.

Competencies

Knowledge of the following: Working procedures in terms of the working environment;Relevant policies, regulations, directives, procedures, acts and circulars.

Skills needed: Excellent client liaison skills; People centered approach/ customer first, Innovative and analytical thinking, Service and results orientated, Presentation skills, Computer Literacy, Able to work under pressure, Self-motivated to work independently, and to function in a team, Planning and organisational skills in order to work with stringent deadlines, Ability to interpret legislation, policies

and contracts, Written and verbal communication skills .

Remuneration

R R per annum (Salary level 7)

Note on remuneration in addition service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Notes

Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to do a practical and attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to Contact the helpline at For all other queries relating to the position kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

Job Reference Number: Recruit183

Department: Tax

Business Unit:

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The Client Liaison Lead is responsible for driving business development in client opportunities as well as overseeing fixed-term contractor engagements across multiple client sites, ensuring service delivery excellence, workforce compliance, and strategic client engagement. The role requires comprehensive understanding of the Custom Software Development industry and engaging with clients.

Job Description

Key Responsibilities:

Business Development & Strategic Growth:

• Enhance company's presence in the market by identifying new business opportunities and expanding existing accounts.

• Establish and implement strategic organizational objectives by developing key client relationships and identifying business prospects.

Contractor Care and Employee Engagement:

• Coordinate end-to-end onboarding processes for all new contractors working with HR Department to onboard the contracting staff.

• Maintain consistent communication with all contractors and conduct regular one-on-one meetings to monitor performance standards and address concerns.

• Manage and report on Key Performance Areas (KPAs) and Key Performance Indicators (KPIs).

• Oversee fixed-term contractors at various client locations to ensure optimal service delivery and performance.

• Foster strong employee relations and resolve workplace conflicts.

• Handle disciplinary actions and employee concerns with discretion and compliance.

• Ensure complete workforce oversight, including timesheet approvals and leave coordination.

Customer Engagement and Account Management:

• Serve as the primary liaison between external fixed-term contractors and the customer reporting line on-site, ensuring clear communication and alignment.

• Cultivate and maintain long-standing, trust-based relationships with key customer stakeholders to enhance service delivery and partnership value.

• Deliver regular and proactive communication to clients regarding recruitment progress, potential challenges, workforce planning, and the seamless onboarding of new team members.

• Collaborate closely with Account Executives to identify, pursue, and secure new growth opportunities within existing accounts.

• Manage a portfolio of client relationships concurrently, ensuring high levels of customer satisfaction, responsiveness, and service quality.

• Effectively address and resolve contractor or team performance issues through prompt intervention, clear communication, and alignment with client expectations.

• Oversee the implementation and compliance of all contractual agreements to ensure alignment with both client expectations and internal governance.

Commercial Operations & Contract Governance:

• Ensure all engagements align with the organisation's profitability targets and service delivery standards.

• Manage the end-to-end approval process for client documentation, including Statements of Work, Purchase Orders, contracts, and approved timesheets.

• Oversee monthly billing cycles and invoicing activities to ensure accuracy and compliance with agreed client payment terms.

• Monitor invoice processing and follow up on outstanding payments to ensure timely collection.

• Coordinate internal approval workflows involving Finance, Commercial, HR, and Vetting teams to streamline execution and governance.

• Proactively communicate with clients regarding upcoming contract renewals, pricing reviews, and necessary adjustments.

• Prepare contractual documentation and ensure all agreements are reviewed and approved by Legal prior to execution.

Vacancy type: Permanent

Candidate must be based in Gauteng/Pretoria

Hybrid working model

Closing date: 06th of September 2025

Job Requirements

Qualifications and Experience:

• Tertiary qualification with either a degree or three-year diploma is required.
• Minimum 8+ years' experience in a Contractor Management / Workforce Delivery role with the Software Development industry.
• Strong experience in client engagement, contract lifecycle management, and performance tracking.
• Managed an annual budget target in excess of R20 million per financial year.
• Certification in South African Labour law is recommended.
• Proven ability to manage multiple client portfolios and contractor teams.
• Strong track record in resolving team performance challenges, driving continuous improvement, and supporting strategic workforce objectives.
• Solid understanding of labour legislation, compliance requirements, and associated HR processes to ensure risk mitigation and lawful workforce practices.

Key Skills and Competencies:

• Strong stakeholder and contractor relationship management.
• Talent acquisition and onboarding expertise in the software development industry.
• Contract management and compliance knowledge.
• Excellent communication and negotiation skills.
• Financial oversight and administrative coordination.
• Problem-solving and conflict resolution capabilities.
• Strategic and results-driven mindset.
• People-focused and staff-centric approach, with a commitment to fostering positive employee experiences, engagement, and growth.

A well established casket and wood product manufacturing company based in Phoenix , Industrial Park ,seeks to employ the services of an experienced , well spoken Client Liaison Officer to be deployed within different areas and locations of Business in around the Kwa Zulu Natal Region cold calling and calling upon existing Clients;

Job responsibilities & Duties include but is not limited to;

As A Client Liaison Officer , you will be responsible for

Overseeing the sales and service operation of South African Funeral Supplies within a particular geographical area.

Maintaining and expanding the customer base by conducting a needs analysis of this customer base.

Evaluate, identify and adapt new strategies to ensure achievement of set budgets within the geographical area.

Act as a contact between the sales department and the customer base to identify and understand the customer's needs and too provide solutions.

Exceeding targets and goals set for your geographical area

You will identify accounts where revenues may be shrinking and formulates strategies to reach out to these accounts and retain the customers and desired turnover

Ensure highest standards for QUALITY. SERVICE. VALUE. INNOVATION within your geographical area.

Responsibilities / duties

· Exceeding agreed sales targets and goals set the specific area

· Branch meeting on allocated Fridays to monitor branch sales

· Maintaining and increasing sales of Company products

· Establishing, maintaining and expanding customer base

· Servicing the needs of existing and new customers

· Be actively involved in developing relationships with key industry players (key accounts, business owners, competitors, associations, manufacturers, financiers, etc.)

· Increasing business opportunities through various routes to market

· Recruiting and training branch staff in conjunction with Senior Branch Administrator

· Compiling and analysing sales and customer invoice figures

· Provide advice to customers regarding product options, and maintain knowledge of new and existing products and services

· Reporting to the Sales Manager

· Keeping up to date with competitor products, activities and systems

· Ensuring customer satisfaction, identifying opportunities to up-sell, organize and lead periodical account reviews.

· Effectively communicate with all departments to resolve customer issues and problems.

· Keep updated with product knowledge and provide ongoing training and presentation to customer on product offering and services.

· Prepare trip reports of client meetings and visits and submit to the Sales Manager .

· Provide support and assistance to the management team and branches as required.

· Audit all client liaison active accounts.

· Develop liaison with client service and collection department to provide required information and acquire necessary documents.

· Provide feedback to management on areas of improvement and recommend implementation of enhanced processes.

· Monitor client satisfaction through ongoing follow up and by solving client issues and problems.

· Initiate measures to research and resolve client raised issues.

· Collaborate with clients to identify and implement value added services.

· Identify cross-sell opportunities, including those from existing and prospective clients

· Develop and maintain a strong working and business relationship with clients

· Provide a consistent level of excellent customer service

· Identify and create plans to address clients' business needs

· Advise clients on creating profitable processes through marketing and promoting the company brand, products and services.

· Plan and schedule regular meetings with customers to ensure they are satisfied.

· Act as a point of contact for complaints and escalate issues as appropriate.

· Help sales team up-sell or cross-sell services and products.

· Ensure both the company and clients adhere to contract terms.

· Study competition in the market and make recommendation and suggestions to the Employer on ways and strategies to retain customers.

· Analyse market trends.

· Work diligently towards the achievement of set sales targets and goals on a monthly basis.

· Act as a communication channel between the client and sales representative.

· Ensure ongoing clear communication across all levels of the organisation, the client and the sales team.

· Collaborate with internal teams (e.g. sales, senior management) to address customers' needs.

· Update the CRM system on a regular basis which includes incidents and reports .

· Relieve branches as and when required.

· Conduct Branch audits as and when required.

· Report to Head Office or the Sales Manager on Branch activities and occurrences.

· Assist with facilitating the interview process for new employees and disciplinary processes on occurrence at branches.

· Report regularly on company allocated vehicle to the Fleet Manager.

· Conduct ongoing research on undertakers in the market/ industry .

· Attend promotional and business related events and workshops.

Educational requirements

· Grade 12

· BSc/BA in Business Administration, Sales, Marketing or a related field(an added advantage)

· Good command of the English language

· Extensive experience in sales and customer service

· A minimum of three years of responsible leadership experience in management or supervisory positions.

· Proven experience as a Client Liaison or Relationship Officer with experience in the Casket industry (Added Advantage)

· Proven track record of meeting and exceeding targets

· Experience tracking relevant KPIs (e.g. customer satisfaction)

· Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)

· Valid Driver's License

Should you not hear back from us within 14 days after application , please consider your application unsuccessful.

Job Type: Permanent

Pay: R10 000,00 - R15 000,00 per month

Work Location: In person

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.

We have an amazing opportunity for a Client Liaison Officer Do you think you have what it takes to be our newest Purple Star?

The Client Liaison Officer will be responsible for developing and implementing customer retention strategies and programs that will identify and retain core VIP customers, grow the VIP customer base, increase the betting activities of VIP customers and strengthen the company brand in order to drive revenue targets.

With Hollywoodbets You Will
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• Experience in a management role
• Account Management experience
• Experience in the betting industry
• A valid driver's license

A Bonus To Have

• Relevant degree or equivalent experience in customer relations, business, or communications is desirable
• Additional Language skills

What You'll Do For The Brand

• Identify core VIP customers/punters based on a set of criteria across racing, soccer and other sports betting.
• To retain and strive to increase betting activity of a group of select VIP customers/punters through providing customer relationship and recognition interventions appropriate to the relevant customer profile with regards to racing, soccer and other sports.
• Have an ability to analyse betting trends, client behaviour, and performance data to identify opportunities for engagement, personalized promotions, or solutions to improve client retention.
• Increase the customer base to grow the group of VIP punters.
• Provide skills in upselling and cross-selling, promoting new betting options, VIP services, and loyalty programs to clients.
• Actively create relationships with select punters and coordinate events relevant to customer profile (type of punter and betting type). Accompanying punters to ensure a high level of personal attention whilst upholding the Hollywood brand.
• Measure the results of these strategies and report on the value add and return on investment.
• Meet financial targets and growth targets regarding VIP customer/punter betting activities and customer growth.
• Any other related duties that might be required.

What You'll Bring To The Team

• Have good interpersonal, communication and presentation skills.
• Strong sense of accountability.
• Demonstrate the ability to establish relationships, effectively applying networking and influencing skills
• Have an ability to think quickly, adapt, and provide effective solutions to client challenges.
• Ensure customer service quality is consistent
• Demonstrates exceptional level of customer service and quality skills
• Strong sense of business acumen
• Demonstrate the ability to focus on results

If you have not been contacted within 30 days, kindly consider your application to be unsuccessful

A well established law firm with offices in Pinetown and Waterfall requires the services of a full-time / permanent client liaison officer. The successful candidate will have to call on estate agents and other clients of the firm to maintain and enhance existing relationships and establish new relationships. The successful candidate must not be averse to cold calling. The ideal candidate will be enthusiastic and energetic. The candidate will also manage and oversee the firm's social media accounts. Must be willing to go the extra mile to keep clients happy. Must be a team player. Will be required to provide regular and constructive feedback. Time management skills are essential. Own transport required. Basic salary dependant on experience. Commission structure to be implemented.

Job Type: Full-time

Pay: From R12 000,00 per month

Education:

• Diploma (Preferred)

Experience:

• Marketing/ PRO/ Client liaison: 2 years (Preferred)

Language:

• English and Afrikaans (Preferred)
• English (Required)

License/Certification:

• Driver's licence (Required)

Location:

• Waterfall, KwaZulu-Natal (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Job Description
About the job Client Liaison and Administration Support

VACANCY: Client Liaison and Administration Support
REPORTING TO:
Training Group
Manager (TGM)
LOCATION:
Durban
Starlite Aviation Training Academy (Pty) Ltd
has a requirement for a professional, high-energy, organised individual to fill this position in
Durban
within the Starlite Group.

Key Job Responsibilities

• Manage the overall wellbeing and requirements of contract students i.e.: induction, accommodation, transport, medical aid, visa validity.
• Manage student excess insurance (information, application, payment options).
• Plan and coordinate student functions (graduation ceremonies, VIP visits, course appraisals, social functions, safety meetings) and staff functions in line with budget.
• Maintain oversight of the upkeep and cleanliness of the Hangar.
• Maintain oversight of the Facilities Assistants and Hangar Staff.
• Liaise with Communications on marketing related requirements and provide them with photos of student achievements.
• Assist the instructors in ensuring the Hire & Fly agreements are signed and filed.
• Support finance department (reconciliations of accounts, manage and reconcile petty cash/credit cards, daily payment requests, receive student deposits, provide daily summary).
• Compile student files and ensure relevant paperwork and briefings are completed.
• Arrange staff airport transfers, transport, accommodation, and lunches as needed.
• CAA student/staff licence applications (ensure accurate submission of license applications, follow up and provide feedback to students/staff, arrange collection via courier, hand over licences).
• Invoicing (age analysis, client statements, request top ups, debt collecting, communicate with CI when students are grounded).

Critical Requirements

• Strong organizational and time-management skills.
• Good verbal, written and telephonic communication skills.
• Strong attention to detail and follow up skills.
• Ability to work independently and in a team environment.
• Ability to meet deadlines and work under pressure.
• Established people skills.
• Good analytical, problem solving and decision-making skills.
• Proficient computer literacy on MS Word, MS Excel, MS Outlook, MS Power Point and company related software systems.

Qualifications And Position Requirements
The following list of qualifications is essential to fill the position:

• Grade 12.
• Bookkeeping / Accounting Diploma or Certificate, or similar.
• Office / Business Administration Diploma or Certificate, or similar.
• Minimum 3 years experience in an office admin / client liaison role.
• Aviation background (advantageous).

The above position will be filled in accordance with the Recruitment and Selection Policy to achieve the Groups Objectives and Goals. Should you not receive a response within 2 weeks, please consider your application unsuccessful.

Applicants must submit their CV by
Friday
, 19 September 2025.
* This summary and its contents are the sole property of Starlite Aviation Group. Any unauthorised reproduction or modification of this information and contents without the express written permission from Starlite Aviation Group is prohibited and may result in legal action.***