Operational Excellence Lead Umhlanga

Umhlanga Rocks, KwaZulu Natal Huntswood

Posted 17 days ago

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Job Description

Job Description

The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines.

Job Responsibilities:

  • Implementing the operational methodologies in line with business strategic objectives and standard operating models.
  • Delivering effective implementation approaches to land and embed the required continuous improvement change initiatives.
  • End to end ownership of the delivery and embedding of methodology within the operation as set out by the leadership team.
  • Identifying best practice initiatives to create and deliver a full roll out plan to drive consistency and embedding of these across client portfolios, where relevant.
  • Reviewing processes and practices to identify continuous improvement opportunities.
  • Creating and owning the governance models and frameworks to support the embedding of key methodologies.
  • Managing and operating within the individual commercial agreements for each client/campaign.
  • Managing relationships with stakeholders where appropriate to ensure consistency and business commercial targets are optimized.
  • Designing, owning, and delivering continuous improvements methodologies content and processes.
  • Producing status reports for key projects and benefits delivered.
  • Working with client’s personnel to ensure alignment of content and key messages.
  • Regular interaction/communication with senior stakeholders, directors, project sponsors, Global team members, and Client personnel.

Job Requirements:

  • Matric
  • Relevant tertiary qualification (Advantageous)
  • BPO industry experience is essential

Skills Required:

  • Min 2 years’ experience working in a project implementation/delivery role within a contact center operation or,
  • Min 2 years’ Operational Leadership experience within a contact center operation with tangible examples of driving continuous improvement.
  • Demonstrable experience of senior stakeholder management.
  • Demonstrable experience of delivering tasks with multiple deadlines.
  • Experience of delivering initiatives/projects within a call center environment.
  • Ability to deliver agreed programs of work and embed the core principles within agreed timeframes.
  • People management skills – both in managing a team, and the management of stakeholders at all levels of the organisation.
  • Strong team player with the ability to motivate and inspire others.
  • Ability to deliver to high quality under time pressure.
  • Great organisation and attention to detail.
  • Experience in a project manager/delivery role with supporting qualifications (Prince2, Six Sigma or Agile) (Preferable).

Core Behaviour:

Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are:

  • Confidential, reliable and genuine
  • Dynamic, passionate and determined
  • Friendly, compassionate and cooperative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

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Business Development Manager

Durban, KwaZulu Natal DSV - Global Transport and Logistics

Posted 11 days ago

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Job Description

Location: ZAF - Durban, Quarry Park Close
Job Posting Title: Business Development Manager -97710
Time Type: Full Time

Main Purpose of the Role:

The successful candidate is required to secure new business opportunities that are aligned with the organizations preferred client profile and to achieve all revenue targets as outlined in the Sales Contracts

Duties & Responsibilities:

Manage and build a Sustainable Sales Pipeline

Manage all opportunities, Accounts and Productivity on Dynamics our prescribed CRM system

Manage an effective Diary

Build strategic relationships at multiple levels within their client base

Focus on Consultative Selling to strengthen our position from a supply chain perspective

Focus on Cross silo opportunities

Tertiary Qualification:

National Diploma / B. Degree/ B. Tech preferable.

Additional Computer Skills:

Proficient in Excell, PowerPoint, word and Outlook

Understanding of Microsoft Dynamics CRM system advantageous

Other Minimum Requirement:

Own reliable vehicle

Valid endorsed driver’s license

Ability to work overtime when required

Ability to travel

Job-Related Requirements:

Minimum of 1 years’ experience in a logistics, supply chain environment, with a good understanding of warehousing and Road advantageous

Lions Phase 1 is a prerequisite for any internal applicants

Electives:

Sales training courses

Road Freight/ Over border Experience

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .

Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

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Business Development Executive

Durban, KwaZulu Natal Indwe Risk Services

Posted 11 days ago

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Job Description

To submit your application, please use the link below.

Description:

With roots established in 1903, Indwe Risk Services (Pty) Ltd is today one of South Africa’s largest independent brokers, providing expert solutions that cover all your personal and business insurance and financial needs. Indwe Risk Services is always looking for passionate, dedicated and innovative people to work in an ambitious and professional working environment. Join our team and become part of the Indwe family. We require a Business Development Executive for our offices based in Durban who strives to grow market share by gaining Profitable New Business accounts.

Office Location: Durban

Employment Type: Permanent

About the role
  • South African Regulatory framework of insurance/brokerage industry
  • Customer Focus
Minimum Requirements

Education Minimum:

  • Higher Certificate in Insurance (NQF5)
  • Level 4 FETC Short Term Insurance Qualification
  • Matric
  • Passed exam RE: Representatives

Experience Minimum:

  • 7 - 10 Years

Ideal Education:

  • Matric
  • Passed exam RE: Representatives
  • Level 4 FETC Short Term Insurance Qualification
  • Higher Certificate in Insurance NQF5
  • Post-matric qualification is an advantage (BComm Risk/Accounting, BBA)

Ideal Experience:

  • Minimum of 7 years in the insurance industry, with at least 5 years in Individual & Commercial Lines
  • Experience in a brokerage environment
  • Proven ability to successfully lead the Broking Operations function – Commercial and Personal Lines
  • Proven ability to successfully lead the individual insurance function

Skills:

  • Communication
  • Influencing and negotiation
  • Delegation
  • Analytical ability
  • Networking
  • Presentation
  • Decision making
  • Time management
  • Selling
  • Ability to manage own work and outputs

Knowledge:

  • Insurance and brokerage industry experience
  • Comprehensive individual insurance product knowledge
  • Marketing and sales principles
  • Knowledge of products and services
  • Technical insurance knowledge (Underwriting)

Personal Attributes:

  • Interpersonal effectiveness
  • Ability to effectively adapt to change
  • Self-motivated
  • Result-oriented
  • Professionalism
  • Ability to work under pressure
  • Work according to set policies and procedures
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Business Development Executive

Durban, KwaZulu Natal RecruiTech

Posted 17 days ago

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Job Description

Reference: DUR00085-CH-1

Our client, a leading logistics company with a national footprint covering all major centres, is looking for a new business sales consultant to join their Truck Rental team in Durban. The successful candidate will need to have experience within the Truck Rental industry. A proven sales track record will be an added advantage.

Duties & Responsibilities

Responsibilities:

  • New client service
  • Identifying new business opportunities
  • Cold calling experience and proven track record of success herein
  • A chance taker and hunter
  • Self-motivated and target driven
  • Building and maintaining excellent client relationships
  • Able to negotiate and close deals confidently
  • Responsible for maintaining relationships with an existing client base
  • Point of contact between the company and clients
  • Finding new business and exceeding targets, generating leads daily

Requirements:

  • Matric
  • Valid Driver’s Licence
  • 2-3 Years Truck Rental experience

Skills and attributes:

  • Proficiency in general MS Office Suite
  • Advanced understanding of Excel & PowerPoint
  • Strong consultative selling skills
  • Strong communication skills
  • Analytical skills
  • Presentation skills
  • Negotiation skills
  • Positive and passionate
  • Capable of working independently
  • Attention to detail
  • Willing and able to travel
  • Must have own vehicle
  • Exceptional work ethic
  • Dogmatic & passionate about winning new business

Do you fit this profile and have the Truck Rental sales experience required for this hunting role? Then we want your CV!

Package & Remuneration #J-18808-Ljbffr
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Business Development Executive

Durban, KwaZulu Natal RecruiTech

Posted 4 days ago

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Job Description

Our client, a leader in the Road Freight & Distribution industry, is searching for a driven New Business Sales Executive to join their team in Durban.
If you live for the thrill of the chase, thrive on winning new clients, and have the ability to open doors where others cant, youre exactly who we want to speak to!

What youll need to bring to the table:
  • A minimum of 2 years proven experience in New Business Sales within Road Freight / Courier / Distribution
  • A solid understanding of the market, competitors, and service offerings in this space
  • A hunter mentality with a track record of consistently achieving new business targets
  • The passion, energy, and drive to go after opportunities and close deals

Whats in it for you:
  • The opportunity to represent a well-established, fast-moving brand in the logistics space
  • Unlimited room to prove yourself, earn big, and grow

Requirements:
  • Matric
  • Own Vehicle and Valid Drivers Licence
  • Min 3 years sales experience in the Courier industry
  • A solid Sales Track Record / proof of performance will be required
  • Confident and Assertive
  • Sound Business Development / External Sales experience
  • A Go-getter and Hunter
  • Strong Sales talent
  • Good networks and understanding of the market
  • Target driven
  • Highly Customer Centric and Service Driven
  • Excellent verbal and written communication skills
  • Strong administrative and computer skills
  • Great organizational and time management skills
  • Ability to cold call, build a good rapport with clients, problem solving and find a practical-solutions, negotiate and close deals, work independently
  • Ability to target corporate accounts

Responsibilities:
  • Responsible for securing new clients within the corporate space
  • Ability to prospect effectively in order to secure appointments with qualified leads
  • Manage pipeline to ensure conversion rate is applied and revenue generated to reach targets
  • Plan & execute approaches & pitches to clients
  • Handle & overcome client objections
  • Comfortable with presenting to clients
  • Master and understand market trends and seasonality in the market.
  • Proven success in your sales ability and demonstrable full knowledge of the sales process
  • Meet and exceed targets set in terms of contributing and generating revenue for the department
  • Convert new relationships into repeat business
  • Negotiate with the clients and prospective clients as per price guidelines given, looking to maximize profits
  • Be able to execute negotiations through prospecting, cold calling, quantifying and closing deals
  • Ability to converse with all levels of a client (Strategic, Tactical & Operational)
  • Follow up on customer communications in a timely and professional manner
  • You will develop and lead both short and long term strategies
  • Promote the services and products
  • Implement new clients successfully, adhering to SOP, SLA, KPI and RFQ requirements
  • High administrative capability
  • Record and report on customer details / sales visits
  • Ensure weekly /monthly reports are up to date and submitted on time as required by business

This isnt a role for the faint-hearted. Were looking for a relentless sales hunter who thrives under pressure, loves the challenge, and takes pride in securing new business in a competitive market.
If that sounds like you, dont waitapply today and show us your sales edge!

Do you fit this profile and have the Road freight and Distribution experience required for this hunting role? Then we want your CV!

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Business Development Manager

Durban, KwaZulu Natal Switch Recruit

Posted 5 days ago

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Job Description

Our client is seeking a dynamic Business Development Manager to drive growth, forge strategic partnerships, and unlock new market opportunities across airfreight, seafreight and roadfreight solutions. Youll enjoy:
  • Competitive remuneration package with commission.
  • 100% company contribution to provident fund at 18%.
  • Fuel and maintenance.
  • Company cellphone.
  • Flexible working conditions supporting a healthy work-life balance.
  • Opportunities for career growth and development within the company.
  • Supportive and inclusive work culture with regular team-building activities.
  • Comprehensive health and wellness programs.
Requirements:
  • Grade 12 or equivalent NQF qualification.
  • Sales experience in Logistics Industry.
  • MS Excel.
  • Excellent administration skills and attention to detail.
  • Strong planning and organising abilities.
  • Ability to work well under pressure.
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Business Development Manager

Durban, KwaZulu Natal Tower Group

Posted 6 days ago

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Job Description

Our Business Development Manager (BDM) will focus on driving business growth by identifying new opportunities, building relationships, and developing strategies. He / She will play a crucial role in expanding our organisation’s market reach and increase our revenue. Our Business Development Manager will also be involved in all aspects of business development from market research and lead generation to negotiating deals and managing client relationships.

Directly reporting to the Senior Business Development Manager

Key Performance Areas

  1. Identifying and researching new business opportunities:
  2. Developing and implementing business development strategies:
  3. Building and maintaining client relationships:
  4. Negotiating and closing deals
  5. Developing a business development strategy focused on financial gain

Job Role and Responsibilities

Identifying and researching new business opportunities

Analyzing market trends, identifying potential target markets, and researching leads.

Developing and implementing business development strategies

Our Business Development Manager will create plans to achieve growth objectives, including identifying new markets and client needs.

Educating customers and stakeholders

The BDM will be responsible for explaining the value of products or services to potential clients and partners

Building and maintaining client relationships

The BDM will be involved in networking, attending industry events, and nurturing relationships with all our stakeholders.

Monitoring sales progress and performance

The BDM will be involved in tracking key metrics, analyzing data, and making adjustments to strategies in order to meet goals.

Collaborating with internal teams

Our BDM will work closely with sales, marketing, and product development teams to ensure alignment and successful project execution.

Negotiating and closing deals

Our BDM will leverage his / her communication and negotiation skills to secure new business and partnerships.

Administration

Updated business opportunities to be documented and communicated at all

Capturing Customer engagement data into Sales Mobility platform Such as

When prospect is identified

When key stakeholders are identified

Emails

Telephone calls

Visits

Proper, efficient and effective use of the Sales Mobility platform used at the organisation which includes relevant customer feedback.

All relevant information regarding the engagement to be captured.

Efficient, Effective, Quality reporting on all sales and marketing aspects of the business that will include competitor activity and

Professional and relevant written communications between company and

Ensure all necessary guidelines strictly adhered to

Minimum qualifications:

Sales related qualification, with at least 5 years’ experience in similar role and / or a Supply Chain Management, Business Administration, or a related field is often preferred.

Proven experience in a commercial or business development role, preferably within a logistics or supply chain environment.

Additional qualifications:

Knowledge of Logistics and Supply Chain Management: A solid understanding of logistics principles, processes, and best practices.

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BUSINESS DEVELOPMENT CONSULTANT

Durban, KwaZulu Natal Micah Govender Developments

Posted 18 days ago

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Job Description

Role Purpose

Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by the company. Business Development Consultants advise primarily on motor and household domestic insurance.

Requirements:

  1. Matric
  2. Tertiary Qualification thats FAIS 120 creidts
  3. Valid drivers license and own vehicle
  4. RE5 / COB (Beneficial)
  5. 1 year Face to face sales exeperience essential

Remuneration:

  • Basic Salary: R15,000.00 - R20,000 ctc / Month
  • Uncapped comission
  • Laptop + Cellphone provided
  • R350 tech allowance / month
  • Medical Aid and Pension Benefits
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Business Development Executive

Durban, KwaZulu Natal RecruiTech

Posted 19 days ago

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Job Description

If youve got 2+ years of proven sales experience in the road freight or courier game, and you know your way around the market and its competitors, we want to hear from you today!

Why Youll Love This Role:
  • Work with a forward-thinking company shaping the future of logistics
  • Tap into unlimited growth potential and exceptional earning opportunities
  • Be part of a vibrant, supportive, and success-driven culture
Are You the One?
  • Do you thrive on the thrill of new business sales?
  • Do you bring industry sales experience and a proven track record of success?
  • Are you based in the buzzing city of Durban?
Then we want to hear from YOU!

APPLY NOW and take your sales career to the next level!
(Please be ready to provide your sales track record or payslips to showcase your performance.)

Requirements:
  • Matric
  • Own Vehicle and Valid Drivers Licence
  • Min 3 years sales experience in the Courier industry
  • A solid Sales Track Record / proof of performance will be required
  • Confident and Assertive
  • Sound Business Development / External Sales experience
  • A Go-getter and Hunter
  • Strong Sales talent
  • Good networks and understanding of the market
  • Target driven
  • Highly Customer Centric and Service Driven
  • Excellent verbal and written communication skills
  • Strong administrative and computer skills
  • Great organizational and time management skills
  • Ability to - cold call, build a good rapport with clients, problem solving and find a practical solution, negotiate and close deals, work independently
  • Ability to target corporate accounts

The successful candidate will be someone with a passion for sales and will be responsible for bringing in new business sales.

Responsibilities:
  • Responsible for securing new clients within the corporate space
  • Ability to prospect effectively in order to secure appointments with qualified leads
  • Manage pipeline to ensure conversion rate is applied and revenue generated to reach targets
  • Plan & execute approaches & pitches to clients
  • Handle & overcome client objections
  • Comfortable with presenting to clients
  • Master and understand market trends and seasonality in the market.
  • Proven success in your sales ability and demonstrable full knowledge of the sales process
  • Meet and exceed targets set in terms of contributing and generating revenue for the department
  • Convert new relationships into repeat business
  • Negotiate with the clients and prospective clients as per price guidelines given, looking to maximize profits
  • Be able to execute negotiations through prospecting, cold calling, quantifying and closing deals
  • Ability to converse with all levels of a client (Strategic, Tactical & Operational)
  • Follow up on customer communications in a timely and professional manner
  • You will develop and lead both short and long term strategies
  • Promote the services and products
  • Implement new clients successfully, adhering to SOP, SLA, KPI and RFQ requirements
  • High administrative capability
  • Record and report on customer details / sales visits
  • Ensure weekly /monthly reports are up to date and submitted on time as required by business

Do you fit this profile and have the Road freight and Courier Distribution experience required for this hunting role? Then we want your CV!

This advertiser has chosen not to accept applicants from your region.

Business Development Manager

Umhlanga Rocks, KwaZulu Natal Emporium Human Capital

Posted 23 days ago

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Job Description

Business Development Manager (POS25113)
Based: Umhlanga
Salary: R30 000 pm - R35 000.00 pm + commission (negotiable depending on experience)
Purpose:
Business Development for a leading Property Software Company its with H/O based in Cape Town. This is hybrid role so you can work from home. Previous experience in Business Development Executive role will be given preference especially within the Property market.
Requirements:
Matric
Accounting Experience / Background or qualification
Previous experience in Property sector will be a bonus (rentals/sales etc)
Previous Experience in Business Development role within Property of Software industry will be an advantage
Sales and marketing administration, research and customer support
Own reliable transport as there is travelling involved
Ability/Facilities available to work from home Hybrid Role based in Gauteng
Closing Date: 10 May 2025

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