243 Business Operations jobs in Cape Town

Overview

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

• Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
• Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making
• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X fund
• Restricted Stock Units
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.

Responsibilities:

1. Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
2. Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
3. Manage stock levels of marketing promotional items and replenish when the need arises.
4. Assist with the coordination of client gifts.
5. Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
6. Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
7. Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
8. Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
9. Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.

Requirements:

1. A degree/diploma in Marketing/Communications/Events Management.
2. 2-4 years experience in a similar role.
3. Some experience in an HR or administrative role.
4. Excellent command over the English language.
5. Excellent planning and time management skills.
6. Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
7. Demonstrable ability to multi-task and adhere to deadlines.
8. Need to travel monthly to Stellenbosch office.

Please note only shortlisted candidates will be contacted.

Annually

Reference: CPT -ST-1

A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams

CAPE TOWN CBD

R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE

• A degree/diploma in Marketing/Communications/Events Management
• 2-4 Years' experience in a similar role
• Some experience in an HR or administrative role
• The candidate will be responsible for a HR Portfolio comprising:
• Professional Staff documentation administration
• Graduate Administration
• Recruitment Administration
• Training & Development Administration
• HR Project Administration and general admin
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Manage events in terms of successfully planning and implementing client facing and internal events as needed
• Manage stock levels of marketing promotional items and replenish when the need arises
• Assist with the coordination of client gifts
• Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
• Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
• Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
• Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
• Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
• Excellent command over the English language
• Excellent planning and time management skills
• Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
• Demonstrable ability to multi-task and adhere to deadlines
• Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office

CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.

Who are we:

A fast-growing start-up shaping the digital future of emerging markets - from software and platforms to marketing and financial services.

Who are we looking for:

We are seeking a dynamic Business Operations Manager . This role is central to ensuring smooth day-to-day operations while driving a strong, positive team culture. It’s not a traditional people-administration role, this position requires someone with a commercial mindset who can thrive in a fast-paced, high-growth and highly regulated environment.

The ideal candidate will bring experience from scaling start-ups or fintech industry, where adaptability and operational excellence are critical.

What will you o:

People and operations management

• Manage operational processes including time off, maternity leave, parking and other general employee operations
• Assist in recruitment activities, ensuring alignment with business needs
• Provide support with talent reviews and on-boarding of new hires
• Act as a trusted first point of contact for employee concerns, handling complaints with professionalism (HR business operations scope)

Office and culture management

• Oversee office management, logistics and vendor coordination
• Organise team events and initiatives to foster collaboration and engagement
• Ensuring a positive, inclusive and high-energy culture across the hub

Operational support

• Partner with the Senior Operations Manager to execute operational strategies
• Contribute to scaling efficient systems and processes as the business grows
• Provide cross-functional support, balancing both people-focused and business-focused initiatives

What do you need:

• Bachelor’s degree in business administration, operations management, human resources, or a related field
• Commercially minded professional with experience in operations, people management, or business support
• Background in a high-growth, fast-paced, regulated industry (start-up, fintech, or similar)
• Strong organisational and problem-solving skills with the ability to adapt quickly
• Excellent interpersonal and communication abilities, with a focus on fostering culture and engagement
• Hands-on, proactive and collaborative approach to operations management

Role is based in Cape Town hub with work from home on Fridays

REQUIREMENTS

• Commercial Experience
• Employee Relations
• Operations
• Recruitment

Overview

To lead and manage the full institutional client delivery function, overseeing a multidisciplinary team responsible for client service and new business operations, communications, presentation material, events, reporting, data, and project execution. This role ensures that all elements of client-facing execution – from daily deliverables to strategic initiatives – are delivered timeously with excellence, efficiency, and alignment to the company’s standards. The role will also ensure that systems, workflows, and operational processes are continuously reviewed and improved, leveraging off innovation where appropriate across all client delivery and new business activities.

• Lead and manage the full institutional client delivery function, overseeing a multidisciplinary team responsible for client service and new business operations, communications, presentation material, events, reporting, data, and project execution.
• Ensure that all elements of client-facing execution – from daily deliverables to strategic initiatives – are delivered timeously with excellence, efficiency, and alignment to the company’s standards.
• Continuously review and improve systems, workflows, and operational processes, leveraging innovation across all client delivery and new business activities.
• Actively contribute to hands-on task delivery as a flexible team member during periods of high demand or capacity constraints to ensure deadlines are met and service excellence is maintained.

What Youll Be Driving :

• Gather, process, and interpret financial, operational, and sales performance data.
• Create and manage insightful dashboards and reports using tools like Power BI and advanced Excel.
• Monitor key performance indicators (KPIs) and conduct variance analysis against projections and allocated funds.
• Prepare essential reports for executive review.
• Generate Business Insights & Recommendations : Uncover critical trends, potential risks, performance outcomes, and growth opportunities across various business units. Convert complex data into clear, strategic insights for stakeholders.
• Partner with cross-functional teams (Finance, Operations, Marketing) to grasp performance metrics and requirements, contributing to overall organizational enhancement.
• Articulate findings and propose solutions with clarity and precision.
• Assist in diverse cross-departmental projects and strategic initiatives.
• Drive Process Improvement : Assess current operational workflows and suggest impactful enhancements. Automate routine reporting and optimize data handling processes.

• A relevant Bachelors degree in Finance, Economics, Business, or a related discipline.
• Minimum 3 years of progressive experience in business or financial analytics.
• Expert-level proficiency in Excel, SQL, and leading data visualization platforms (e.g., Power BI, Tableau).
• Exceptional analytical capabilities, strong problem-solving acumen, and superb communication skills.
• Previous experience in Financial Planning & Analysis (FP&A) or corporate finance functions.
• Familiarity with enterprise resource planning (ERP) systems (e.g., SAP, Oracle).
• Experience with scenario modeling and robust forecasting techniques.
• Meticulous attention to detail and a proactive approach to managing multiple competing priorities in a dynamic, high-paced setting.

• Attractive remuneration package and performance incentives.
• Extensive benefits program.
• A supportive, inclusive, and adaptive workplace culture.

• Gather, process, and interpret financial, operational, and sales performance data.
• Create and manage insightful dashboards and reports using tools like Power BI and advanced Excel.
• Monitor key performance indicators (KPIs) and conduct variance analysis against projections and allocated funds.
• Prepare essential reports for executive review.
• Generate Business Insights & Recommendations: Uncover critical trends, potential risks, performance outcomes, and growth opportunities across various business units. Convert complex data into clear, strategic insights for stakeholders.
• Partner with cross-functional teams (Finance, Operations, Marketing) to grasp performance metrics and requirements, contributing to overall organizational enhancement.
• Articulate findings and propose solutions with clarity and precision.
• Assist in diverse cross-departmental projects and strategic initiatives.
• Drive Process Improvement: Assess current operational workflows and suggest impactful enhancements. Automate routine reporting and optimize data handling processes.

• A relevant Bachelors degree in Finance, Economics, Business, or a related discipline.
• Minimum 3 years of progressive experience in business or financial analytics.
• Expert-level proficiency in Excel, SQL, and leading data visualization platforms (e.g., Power BI, Tableau).
• Exceptional analytical capabilities, strong problem-solving acumen, and superb communication skills.
• Previous experience in Financial Planning & Analysis (FP&A) or corporate finance functions.
• Familiarity with enterprise resource planning (ERP) systems (e.g., SAP, Oracle).
• Experience with scenario modeling and robust forecasting techniques.
• Meticulous attention to detail and a proactive approach to managing multiple competing priorities in a dynamic, high-paced setting.

• Attractive remuneration package and performance incentives.
• Extensive benefits program.
• A supportive, inclusive, and adaptive workplace culture.