142 Assistant Manager jobs in Cape Town

ASSISTANT MANAGER OPPORTUNITY - V&A WATERFRONT Our client is looking for a retail professional ready to take their career to the next level! We're seeking an experienced Assistant Manager to join their team at the prestigious V&A Waterfront! What we're looking for :

• 3+ years retail management experience
• Experience with luxury goods
• Matric qualification What you'll be doing :
• Support operational excellence and financial performance
• Deliver exceptional customer service experiences
• Assist in leading, training, and developing the team
• Help manage stock control and administrative duties
• Support talent retention and succession planning
• Communicate effectively with head office Work in one of Cape Town's most iconic locations while building your management career in luxury retail!

#J-18808-Ljbffr

We are currently recruiting for an Assistant Manager: Retail FMCG to join our dynamic team, based in Durbanville - Cape Town.

We are looking for an experienced and energetic Assistant Manager to oversee key operations and ensure the store runs smoothly and profitably. You will work closely with the Store Manager, focusing on achieving departmental targets, driving sales, and ensuring the highest standards of hygiene, customer service, and staff management.

KEY RESPONSIBILITIES

Departmental Management:

• Oversee and manage the profitability and performance of all floor departments.
• Ensure departmental targets are met and exceeded.

Stock and Pricing Management:

• Manage inventory levels to minimize shrinkage and optimize availability.
• Oversee pricing accuracy and ensure compliance with company policies.
• Maintain and manage the Point of Sales (POS) system efficiently.

Promotions and Merchandising:

• Plan, implement, and monitor promotional activities to boost sales.
• Ensure the store is visually appealing and products are merchandised effectively.

Hygiene and Housekeeping:

• Maintain high standards of cleanliness and organization throughout the store.
• Ensure compliance with health and safety regulations.

Staff Management:

• Lead, motivate, and manage the performance of the store team.
• Handle scheduling, training, and development to build a high-performing workforce.
• Recruitment and Discipline staff

Customer Management:

• Deliver exceptional customer service by addressing inquiries and resolving complaints promptly.
• Foster strong relationships with customers to encourage loyalty.

Store Operations:

• Manage the opening and closing of the store, ensuring smooth daily operations.
• Oversee cash handling, banking, and security procedures.
• A minimum of 3-5 years experience in a retail or FMCG environment, preferably in a managerial or supervisory role.
• Strong organizational and multitasking skills.
• Excellent leadership abilities with a focus on team development.
• Customer-oriented mindset with a commitment to delivering outstanding service.
• Proficiency in retail systems, including Point of Sales (POS).
• A Diploma or Degree in Business, Retail Management, or a related field is advantageous.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.

• The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
• Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
• This information is given to us, by you, voluntarily and of your own free will.
• If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
• In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
• You have the right to access this information while in our possession and make corrections if necessary.
• You have the right to lodge a complaint via email with the office of the Information Regulator, at , if you are unhappy with the manner in which we deal with your information.

By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information.” #J-18808-Ljbffr

You can find out more about this in ourAssistant Manager page is loaded# Assistant Managerremote type: Onsitelocations: Johannesburg, Sasol Placetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 12, 2025 (9 days left to apply)job requisition id: JR- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for you**Assistant Manager: Corporate Services** **Location:** South Africa, Cape Town**Description**This is an exciting opportunity for an Assistant Manager to liaise with and support the Client Directors and Assistant Client Directors in Jersey with the administration and management of their portfolios of trust structures and other corporate entities, in accordance with the relevant documentation and all new and amended legislation, case law and practice regulations.**Job specification*** Building a detailed understanding of client portfolios, entity specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members;* Work with team manager, client directors and assistant client directors to ensure the planning, coordination and completion of all regulatory obligations and client agreed deliverables within strict deadlines for the portfolio of entities are met;* Assist with arranging income and capital distributions to beneficiaries and to correctly document the same;* Check if tax calculations have been done and are on record;* Maintain and monitor diary notes and workflows;* Prepare and maintain accurate trust and entity summaries;* Deal with the termination/exiting of trusts and other corporate entities;* To ensure service delivered meets company policy and/or service level agreement;* Participate and provide support to all new business activities;* Contribute to any relevant tasks arising out of on-going projects;* Ensure that the client information is accurate at all times;* Provide accurate and timely monthly reports of key management information to Management or as required;* Manage and supervise a number of administrators and trainee administrators who would typically be studying towards professional qualifications and oversee and review team adherence to internal policies, controls and systems, including meeting any internal deadlines;* Review minutes/records prepared by administrators and trainee administrators;* Act as point of contact with client directors, assistant client directors and intermediaries such as lawyers, auditors, bankers and investment managers as required;* Establish, build and maintain strong relationships and networks with both internal, cross jurisdictional and external contacts;* Build key relationships with client directors and assistant client directors in Jersey, ensuring the team responds swiftly to requests and manage expectations;* Contribute to the overall management of the team and business;* Report any identified issues and risks, including legal/regulatory matters and client complaints, to senior management promptly;* Ensure that all compliance and mandatory training is completed within required timescales;* To act in accordance with all legal and regulatory requirements affecting the Company and ensuring that actions comply with both departmental procedures and this job description.**Skills Required:*** Professional qualifications – LLB, BCom LLB and Admitted Attorney.* 5 years of relevant industry/specialist experience in administration of trusts and working with corporate entities such as companies;* Has sound technical knowledge of their respective field;* Excellent attention to detail and high levels of accuracy;* Excellent communication and organization skills;* Learn and understand various jurisdictions legal and regulatory requirements, over time;* Act as a point of contact with internal or external stakeholders;* The jobholder will be required to assist in the administration of various portfolios of corporate entities and requires a combination of accounting, taxation, legal, investment, and commercial experience;* Ability to motivate and influence a team;* High level of managerial skills;* Should be fluent in English and attend to all correspondence in English.**What you will get in return:*** A genuinely unique opportunity to be part of an expanding large global business;* Competitive remuneration commensurate with skills and experience;* Training and development opportunities.**Additional information:**We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR) please visitDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.**About Apex Group**We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies.
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ASSISTANT MANAGER OPPORTUNITY - V&A WATERFRONT



Our client is looking for a retail professional ready to take their career to the next level! We're seeking an experienced Assistant Manager to join their team at the prestigious V&A Waterfront!



What we're looking for:

• + years retail management experience

• E perience with luxury goods

• M tric qualification



What you'll be doing:

• S pport operational excellence and financial performance

• D liver exceptional customer service experiences

• A sist in leading, training, and developing the team

• H lp manage stock control and administrative duties

• S pport talent retention and succession planning

• C mmunicate effectively with head office





Work in one of Cape Town's most iconic locations while building your management career in luxury retail!

We are currently recruiting for an Assistant Manager: Retail FMCG to join our dynamic team, based in Durbanville - Cape Town. We are looking for an experienced and energetic Assistant Manager to oversee key operations and ensure the store runs smoothly and profitably. You will work closely with the Store Manager, focusing on achieving departmental targets, driving sales, and ensuring the highest standards of hygiene, customer service, and staff management. KEY RESPONSIBILITIES Departmental Management: Oversee and manage the profitability and performance of all floor departments. Ensure departmental targets are met and exceeded. Stock and Pricing Management: Manage inventory levels to minimize shrinkage and optimize availability. Oversee pricing accuracy and ensure compliance with company policies. Maintain and manage the Point of Sales (POS) system efficiently. Promotions and Merchandising: Plan, implement, and monitor promotional activities to boost sales. Ensure the store is visually appealing and products are merchandised effectively. Hygiene and Housekeeping: Maintain high standards of cleanliness and organization throughout the store. Ensure compliance with health and safety regulations. Staff Management: Lead, motivate, and manage the performance of the store team. Handle scheduling, training, and development to build a high-performing workforce. Recruitment and Discipline staff Customer Management: Deliver exceptional customer service by addressing inquiries and resolving complaints promptly. Foster strong relationships with customers to encourage loyalty. Store Operations: Manage the opening and closing of the store, ensuring smooth daily operations. Oversee cash handling, banking, and security procedures. A minimum of 3-5 years experience in a retail or FMCG environment, preferably in a managerial or supervisory role. Strong organizational and multitasking skills. Excellent leadership abilities with a focus on team development. Customer-oriented mindset with a commitment to delivering outstanding service. Proficiency in retail systems, including Point of Sales (POS). A Diploma or Degree in Business, Retail Management, or a related field is advantageous. Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. “Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”. The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes. Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly. This information is given to us, by you, voluntarily and of your own free will. If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application. In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties. You have the right to access this information while in our possession and make corrections if necessary. You have the right to lodge a complaint via email with the office of the Information Regulator, at , if you are unhappy with the manner in which we deal with your information. By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information.” #J-18808-Ljbffr

ASSISTANT MANAGER OPPORTUNITY - V&A WATERFRONT Our client is looking for a retail professional ready to take their career to the next level! We're seeking an experienced Assistant Manager to join their team at the prestigious V&A Waterfront! What we're looking for : 3+ years retail management experience Experience with luxury goods Matric qualification What you'll be doing : Support operational excellence and financial performance Deliver exceptional customer service experiences Assist in leading, training, and developing the team Help manage stock control and administrative duties Support talent retention and succession planning Communicate effectively with head office Work in one of Cape Town's most iconic locations while building your management career in luxury retail! #J-18808-Ljbffr

Overview

SA Metal Group requires committed, hardworking and motivated individual to join their Production team as an Assistant Manager in the Production Department. The successful applicant will be responsible for providing a professional, efficient and accurate service to management by ensuring that materials are processed correctly as well as manage the daily operations of the Production department including but not limited to the supervision of the staff as well as the health and safety requirements within the department. This position will report to the Production Manager.

Responsibilities

• Manage timesheet and attendance records.
• Motivates team.
• Ensures resources are used effectively so that maximum productivity is achieved.
• Ensure that all machinery and equipment are checked to be safe and in good working order.
• Report all faults to the necessary departments.
• Planning of daily commodoties.
• Ensure that correct standard operating procedures are adhered to.
• eessureng lowbed to transport machinerysafety and booking of transport.
• ire extinguishers can be used. ThIdentifying the need for preventative maintenance of the machines within the department.
• Plans processing of material for particular requirements.
• Attends meetings (Safety & Production).
• Facilitates Health & Safety Toolbox Talks.
• PPE – Ensure that all PPE regulations are adhered to before work begins.
• Adheres to Health & Safety Regulations in terms of the Safety file for the department.
• Ensures that all Employees’ Written Task Procedures are up to date and that they have been explained by the Manager and that Employee understands the contents thereof.
• Ensures that operators have the necessary Licenses & permits where necessary.
• Ensure that general housekeeping is attended to.

Qualifying Experience

• Grade 12 certificate or equivalent
• 2 – 5 years supervisory experience
• Knowledge of maintenance planning
• Knowledge of production planning
• Knowledge of Health and Safety regulations
• Willingness to work overtime and night shift as and when required
• Previous experience in a physically demanding working environment would be advantageous

Qualifying Attributes

• Committed, hardworking and self-motivated
• Strong interpersonal skills
• Ability to work under challenging conditions
• Sound communication skills (understand, read and write English)
• Must be prepared to work overtime when required
• Time management and organizational skills
• Display a professional work approach
• Ability to work independently and within a team
• Excellent standards in execution

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Overview

We are seeking a highly motivated and experienced WFM (Workforce Management) Assistant Manager to join our dynamic team. In this role, you will be responsible for managing and optimizing the day-to-day operations of the Workforce Management team. Strong leadership, in-depth knowledge of workforce management processes, and the ability to drive operational efficiency and performance are key to success in this role.

Qualifications

Education & Specific Training

• Matric equivalent qualification (essential).

Work Experience

• Minimum of 3-5 years of experience in workforce management or a similar operations role,
• 2-3 years in a leadership capacity as an WFM Lead/Assistant Manager or similar position.
• BPO experience would be advantageous

Responsibilities

Team Leadership & Development:

• Lead, mentor, and support a team of WFM analysts to ensure optimal performance and high service delivery standards.
• Conduct regular performance reviews, provide constructive feedback, and foster continuous learning and development within the team.

Forecasting & Scheduling:

• Oversee the creation of accurate staffing forecasts based on historical data, business trends, and seasonal demands.
• Ensure effective scheduling of resources that balance client needs with operational efficiency.

Real-Time Management:

• Monitor real-time data, adjusting schedules as necessary to maintain service levels.
• Collaborate with operations teams to manage break schedules, shift changes, and absence coverage to minimize disruptions.

Reporting & Analysis:

• Generate and analyze workforce management reports, identifying trends, performance gaps, and areas for improvement.
• Provide data-driven insights and actionable recommendations to leadership to enhance performance and operational efficiency.

Process Improvement:

• Continuously evaluate processes and systems, recommending and implementing improvements to enhance team performance, service levels, and customer satisfaction.
• Maintain and refine WFM strategies in alignment with company goals and objectives.

Collaboration & Communication:

• Work closely with cross-functional departments, including operations, HR, and IT, to ensure seamless execution of workforce management processes.
• Act as a liaison between the WFM team and senior management, keeping leadership informed of key performance metrics and operational challenges.

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Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join us? We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

1. Manages and oversees a team of call center agents.
2. Motivates and supports agents through feedback and communication.
3. Measures KPI’s like inbound calls, call waiting, and call abandonment.
4. Assists with taking agents’ calls if they can’t handle the workload.
5. Improves quality of results by recommending changes.
6. Provides product/service information by answering questions and offering assistance.
7. Keep track of employee attendance, and make sure work procedures are complied with.
8. Assist in hiring and onboarding new employees.
9. Prepares monthly and annual performance reports.
10. Creates targets and goals for improvement.

Qualifications

1. Grade 12
2. Travel Background essential
3. GDS or similar system knowledge

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