51 Assistant Manager jobs in Cape Town

ASSISTANT MANAGER OPPORTUNITY - V&A WATERFRONT Our client is looking for a retail professional ready to take their career to the next level! We're seeking an experienced Assistant Manager to join their team at the prestigious V&A Waterfront! What we're looking for:

• 3+ years retail management experience
• Experience with luxury goods
• Matric qualification

• Support operational excellence and financial performance
• Deliver exceptional customer service experiences
• Assist in leading, training, and developing the team
• Help manage stock control and administrative duties
• Support talent retention and succession planning
• Communicate effectively with head office

Job Title: Quality Control Assistant Manager
Location: Woodstock
Reports to: Quality Control (QC) Manager

Position Overview

Stingray is seeking a proactive and detail-oriented Quality Control Assistant Manager to support the QC Manager in overseeing all quality assurance activities. This role involves taking ownership of assigned tasks from start to completion, ensuring departmental processes are adhered to, managing administrative functions, and driving continuous improvement initiatives. The position requires strong organisational skills, analytical thinking, and the ability to work collaboratively with internal teams and suppliers.

Key Responsibilities

1. Departmental Administration & Management Support

• Manage the administrative functions of the QC department, ensuring accurate record-keeping, filing, and reporting.
• Take full-circle responsibility for delegated tasks from the QC Manager.
• Ensure all processes and procedures are followed consistently across the department.

1. Reporting & Data Analysis

• Compile and analyse QC data to produce clear, accurate reports for management.
• Monitor and track quality performance metrics.
• Identify trends, recurring issues, and potential areas for improvement.

1. Supplier Engagement & Follow-Up

• Liaise with suppliers to address quality issues, provide feedback, and track resolution progress.
• Follow up on outstanding supplier actions to ensure compliance with quality standards.
• Maintain strong supplier relationships to support quality objectives.

1. Research & Process Improvement

• Conduct research on materials, products, and industry best practices to support quality improvements.
• Make recommendations for more efficient working practices and systems.
• Support the implementation of process enhancements and efficiency initiatives.

1. Operational Flexibility

• Work closely with the QC Manager to ensure department objectives are met.
• Be available to work late on occasion, as operational requirements dictate.

Required Skills & Experience

• Minimum 3 years’ experience in quality control, quality assurance, or a related field, preferably in a manufacturing or production environment.
• Strong administrative and organisational skills with attention to detail.
• Proficient in report writing and data analysis.
• Excellent communication and interpersonal skills for supplier and internal liaison.
• Ability to manage multiple priorities and work under pressure.
• Demonstrated ability to take initiative and follow tasks through to completion.

Key Competencies

• Detail Orientation – Meticulous approach to quality control and documentation.
• Accountability – Takes ownership of tasks and ensures successful delivery.
• Problem-Solving – Able to identify and implement practical solutions.
• Process Improvement Mindset – Proactively seeks ways to increase efficiency and effectiveness.
• Team Collaboration – Works well with cross-functional teams to achieve quality goals.

Working Conditions

• Primarily office and production floor environment.
• Occasional late work hours required.
• Full-time position with potential for growth within the quality management function.

ONLY REPLY IF YOU HAVE WORKED IN A HOTEL OR GUEST HOUSE AND HAVE KNOWLEDGE OF NIGHTSBRIDGE

ONLY REPLY IF YOU LIVE IN CAPE TOWN

Looking for a friendly, honest person to help run a small guest house in Camps Bay and Seapoint must be computer literate. Must have experience in working in a hotel or guest house

Must be able to deal with guests at check in and answer questions. Must be able to take bookings and work a computer. Will also be required to help clean bedrooms, basically be able to handle all aspects of running a small hotel. Must be able to work weekends. We a small team looking for someone that will fit in and work with no supervision

Please only email cv's - I will not take calls for this position. It is not live so you need to live close to Seapoint or Camps Bay.

NB - Only hotel experienced front of house - prefer Male as need to be able to carry luggage

Job Type: Full-time

Pay: From R9 000,00 per month

Work Location: In person

Norfolk Deli in Sea Point is adding to our already awesome team and looking for a qualified FOH manager.

The ideal candidate will have:

• 2 - 5 years restaurant experience
• 2 years experience in a supervisory role
• Experience using POS software preferably GAAP
• Comfortable working with a team and jumping into any roll as required

Most importantly were looking for someone with a pleasant demeanour who enjoys working with people in a FOH setting.

If this is you please submit your CV and we will contact all shortlisted candidates.

Thank you

Job Type: Permanent

QUALFICATION:

An accredited qualification in Internal Auditing

Qualified CIA or progress in studying towards CIA

Looing to identify a Professional Internal Audit Assistant Manager with strong technical knowledge, leadership potential, and a drive for continuous improvement. You will play a pivotal role in managing internal audit projects, mentoring junior team members, and being a key point of contact for clients during audit engagements

If you someone who thrives under pressure (with support) from Team and Directors, enjoys building relationships, and can lead by example - We need your Super Powers! to ensure efficient operations of the team and in supporting Managers and Director.

Key Functions:

• Represent the team during key client discussions and contribute to building strong professional relationships
• Foster growth and capability within the team by offering constructive guidance and encouraging continuous learning
• Provide ongoing mentorship and support to audit team members, including performance feedback and practical on-the-job development
• Oversee the execution of audit assignments, ensuring delivery is aligned to planned budgets and established timelines
• Act as the primary liaison with client stakeholders throughout fieldwork and reporting, maintaining clear and professional communication
• Conduct the initial quality assurance review of audit work completed by team members, ensuring accuracy and adherence to methodology and standards
• Coordinate project milestones and resources to ensure timely completion of audit engagements
• Represent the team during key client discussions and contribute to building strong professional relationships

Strong leadership support and structured career growth
Exposure to high-profile clients and a variety of industries
Opportunities to advance your CIA certification

Requirements:

• Grade 12
• Clear criminal and credit record.
• Advantageous:
• Knowledge of microinsurance claims and complaints regulations,
• Knowledge of Treating Customers Fairly principles,
• Additional South African Languages,
• Knowledge of Lewis Stores processes and procedures.

Ideal Experience:

• 3 years + experience in a managerial position (incl assistant management position)
• Claims and Complaints handling.

Competencies:

• Proficient in English
• Computer literate in MS Office (Word, Outlook and Excel)
• Proficient communication skills verbally and written
• Able to manage a team effectively
• Attention to detail
• Self-motivated, committed and a driver of performance
• Disciplined in meeting deadlines and agreed targets

Responsibilities:

Insurance claims – MANAGE CLAIMS ASSESSMENT team, REVIEW ASSESSMENT, assist & REPORT:

• Reporting into the Insurance Claims Manager.
• A team of Customer Protection Insurance claims clerks will report into you.
• Review and approve the assessment of authorised, declined or queried Customer Protection Insurance claims.
• Monitor daily claims reports and assist claims clerks to resolve difficult claims that are not being finalised.
• Ensure that the 48-hour SLA report and Pending Preview report is cleared daily by the claims team.
• Ensure that the Pending Complete report is followed-up and cleared daily and where required follow-up with Lewis Stores Branch Accounts regarding outstanding journals.
• Ensure that the Stock Replacement report is followed-up daily and escalate goods replacements with Lewis Stores senior management where required.
• Monitor the Claims Indexing clerk's workload through the incoming claims mailbox and Papertrail indexing queue and ensure that emails and incoming documents are cleared daily.
• Manage and guide the claims clerks daily to finalise claim assessments efficiently when dealing with queries, follow-up, goods replacements etc. as the claims team works with customers lodging a claim, branch operational staff, and/or head office branch accounts.
• Monitor claims follow-up processing ensuring approved processes and procedures are followed.
• Ensure that claim escalations or disputes are referred to Monarch senior management in a timely manner.
• Prepare and attend daily/weekly claims meetings with your claims team and management.
• Monitor claims team in line with the criteria documented in the monthly / quarterly staff incentive letters.
• Assist senior management with queries and / or follow-up requests from the insurance regulator (PA / FSCA), the National Finance Ombuds Scheme, South African Insurance Association (SAIA), South African Special Risks Insurance Association (SASRIA) etc.
• Assist with providing information on claims queries received from e.g.: the Lewis Stores finance department, Lewis Stores Internal Audit department or management.

STAFF MANAGEMENT – CLAIMS

• Monitor daily attendance and report to Insurance Claims Manager incorrect clock-ins where required.
• Monitor and request overtime and leave requests with the Insurance Claims Manager.
• Assist the Insurance Claims Manager to conduct interviews for claim clerk vacancies when necessary.
• Attend to daily staffing needs and queries.
• Assist with further developments/improvements where necessary.
• Identify areas of training needs.

Job Type: Full-time

Work Location: In person

ASSISTANT MANAGER OPPORTUNITY - V&A WATERFRONT Location: V&A Waterfront Salary: R12,000 What we're looking for: 3+ years retail management experience Experience with luxury goods Matric qualification What you'll be doing: Support operational excellence and financial performance Deliver exceptional customer service experiences Assist in leading, training, and developing the team Help manage stock control and administrative duties Support talent retention and succession planning Communicate effectively with head office Work in one of Cape Town's most iconic locations while building your management career in luxury retail!

Store Assistant Manager (Cape Town)

About the Role
As Store Assistant Manager , you’ll be the right hand to the Store Manager — helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do.

What You’ll Do

• Support in daily store operations and achieving sales targets

• Manage stock flow, shrinkage, and bi-annual stock takes

• Oversee floor merchandising, promotional execution, and pricing standards

• Handle customer requests, complaints, and compliments

• Manage Click & Collect and online store processes

• Assist with HR tasks: scheduling, leave, performance management, and training

What You’ll Bring

• Matric (Grade 12) – Retail/FMCG qualification advantageous

• 5+ years’ retail/FMCG experience across departments

• At least 3 years’ supervisory/leadership experience

• Strong people management and customer service skills

• Tech-competent (MS Office, SAP/Unisolv a plus)

• Resilient, adaptable, and a problem-solver