102 Analyst Positions jobs in Cape Town

The Business Analyst will support the analysis, documentation, and delivery of business solutions within iOCO. This role involves assisting in gathering requirements, mapping processes, supporting testing activities, and providing insights to help design effective solutions. The role is ideal for candidates starting their career in business analysis and looking to grow their expertise in a collaborative, technology-driven environment.

What you'll do:

• Assist in gathering and documenting business and technical requirements.
• Support the creation of process maps, workflow diagrams, and system documentation.
• Analyze business needs and identify possible solutions in collaboration with senior team members.
• Provide support during user acceptance testing (UAT) and collect feedback for continuous improvement.
• Collaborate with development, QA, and project teams to ensure alignment with business objectives.
• Contribute to improving business processes and solutions through structured analysis and reporting.

Your Expertise:

• Minimum of 1 year of experience in roles such as Business Analyst, Technical Business Analyst, System Analyst, System Engineer, Quality Assurance, or Business Requirement Analysis.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a team and manage multiple priorities.
• Knowledge of business analysis techniques, including process mapping and workflow documentation.
• Exposure to user acceptance testing (UAT) and feedback collection.
• Basic understanding of software development lifecycle (SDLC) and IT frameworks.
• Attention to detail and commitment to delivering quality outputs.
• Eagerness to learn and develop professionally in a fast-paced, technology-focused environment.

Qualifications:

• National Diploma in Information Communication Technology (ICT) or related field, with some exposure to Information Systems.

• Lead and facilitate workshops, interviews, and discovery sessions with business users, compliance, and technology teams to capture, analyse, and document complex business needs.
• Translate high-level business requirements into clear, concise, and detailed artefacts, including User Stories, Acceptance Criteria, Use Cases, Process Maps, and Data Flow Diagrams.
• Manage the product backlog in collaboration with the Product Owner, prioritising and refining stories to ensure the development team has a continuous stream of well-defined work.
• Act as the primary subject matter expert (SME) on the advisor web application's functionality, workflows, and business rules.
• Analysis and Design
• Perform detailed gap analysis between current state and desired future state, identifying all necessary changes to business processes, system functionality, and data models.
• Collaborate with UX/UI designers to develop wireframes and prototypes, ensuring the user experience meets both the business needs of the advisor and necessary regulatory requirements.
• Define and document non-functional requirements (e.g., performance, security, scalability).
• Proactively identify risks, issues, and dependencies, proposing mitigation strategies to the project management and leadership teams.

• Bridge communication gaps between technical teams (Developers, QA) and non-technical stakeholders (Financial Advisors, Sales, Compliance).
• Present analysis findings, proposed solutions, and trade-off options to senior business and technology leaders, influencing decision-making.
• Support the QA team by reviewing test cases and participating in User Acceptance Testing (UAT) to ensure solutions meet the intended business objectives.
• Assist in creating training materials, release notes, and documentation for new features deployed to the financial advisor user base.

• Over 5 years of experience as a Business Analyst, including at least 2 years in a Senior or Lead position.
• Mandatory experience with a Web Application, SaaS product, or B2B/Enterprise platform.
• Experience with modelling techniques, such as BPMN (Business Process Model and Notation) and UML (Unified Modelling Language).

• Familiarity with regulatory frameworks affecting financial advisors
• Experience in analysing and integrating with APIs and third-party financial data providers.
• Certifications such as CBAP, PMI-PBA, or Certified Scrum Product Owner (CSPO).

• Strong domain knowledge in Financial Services is essential (e.g., Wealth Management, Investment Advisory, Brokerage, or Retail Banking).
• Expert-level proficiency in Agile/Scrum methodologies and tools (e.g., JIRA, Confluence, Azure DevOps).
• Exceptional communication skills (both written and verbal) and presentation abilities, with the capacity to explain complex technical and financial concepts clearly.

• Analytical Thinking
• Decision Making
• Technical Professional Skill
• Business Acumen
• Building and Maintaining Relationships

One of the fastest-growing beverage manufacturers in Southern Africa, proudly offering high-quality, affordable refreshment to millions of consumers. As a proudly South African company, we’re committed to excellence, innovation, and sustainability.

We're looking for a Business Analyst to join our dynamic team and help drive strategic insights, efficiency, and growth across the organisation.

As a at Business Analyst , you’ll play a crucial role in turning data into actionable insights that guide decision-making across departments. You will collaborate with cross-functional teams including Sales, Production, Finance, and Supply Chain to identify trends, recommend improvements, and support strategic initiatives.

Requirements:

• Degree or relevant qualifications
• Degree B Eng (Industrial) (advantageous)
• 7+ years’ experience in business analysis, process analysis
• 4+ years’ experience in business analysis activity related to the development of bespoke web or mobile applications
• Advanced excel skills, other MS Office experience (specifically Outlook, Word, PowerPoint)
• SQL experiences advantageous
• FMCG experience advantageous
• Experience with analysis and design of business reports advantageous
• Dynamics NAV / Business Central experience advantageous

Responsibilities:

• Administer IT systems.
• Monitoring and supporting the companies’ applications
• Participate in testing of new system functionality
• Participate in user acceptance testing
• Identify process change elements
• Develop training material and conduct formal training sessions for end user
• Provide technical assistance in training, mentoring, and coaching staff
• Monitoring for optimal success of project

Reference Number for this position is GZ60858 which is a permanent  position based in Cape Town / Belville  offering a cost to company salary of R1.08m per annum negotiable on experience and ability. Contact Garth on or call him on to discuss this and other opportunities.

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