1,775 Analyst Positions jobs in South Africa

About the Role

We are seeking an experienced Business Analyst with strong expertise in Commercial Insurance to join our team. The ideal candidate will have a proven track record of driving business requirements, streamlining processes, and supporting enterprise initiatives. Familiarity with BPMN standards is required, and knowledge of Orbus tools will be considered a strong plus.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements.
• Design and optimize business processes, workflows, and operating models using BPMN standards.
• Partner with business and technology teams to ensure seamless alignment between requirements and solutions.
• Support initiatives in the commercial insurance domain, including underwriting, policy administration, claims, and related processes.
• Conduct gap analysis, impact assessments, and feasibility studies for process improvements and system enhancements.
• Translate complex business needs into clear functional and non-functional requirements.
• Facilitate workshops, stakeholder discussions, and requirements walkthroughs.
• Ensure solutions are aligned with organizational goals, compliance needs, and best practices.
• Provide support during testing, validation, and implementation phases.

Required Skills & Qualifications

• 8+ years of experience as a Business Analyst, with significant exposure to commercial insurance.
• Strong knowledge of process and BPMN.
• Experience in requirement elicitation, documentation, and stakeholder management.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work across business and IT teams in a collaborative environment.

Preferred Skills

• Knowledge of Orbus (Orbus iServer / Orbus Infinity) or similar enterprise architecture tools.
• Exposure to process improvement frameworks (Lean Six Sigma, Agile, etc.).
• Familiarity with regulatory and compliance requirements in insurance.

Job Type: Full-time

Job Title: Business Analyst – Transport Systems

Location: Cape Town

Job Type: Full-Time | On-Site

Position Overview

Join our innovative team in Cape Town as a Business Analyst specializing in transport systems. In this pivotal role, you'll help shape smarter, safer, and more efficient mobility solutions by analyzing business needs and driving the implementation of cutting-edge technologies. Your expertise in telematics, monitoring systems, route compliance, and Intelligent Transportation Systems (ITS) will be key to optimizing our operations.

Role Purpose

•  Analyze and optimize transport systems to improve operational efficiency

•  Translate business requirements into clear technical specifications for IT teams

Qualifications

•  Bachelor's degree in Industrial Engineering (or a related field)

Experience

•  Minimum 5 years in a Business Analyst role

•  Strong background in transport or logistics industry preferred

•  Expertise in telematics, monitoring systems, route compliance, ITS, and tracking technologies is highly advantageous

Key Responsibilities

•  Collaborate with stakeholders to gather and analyze transport-related business requirements

•  Conduct data analysis to identify trends, inefficiencies, and improvement opportunities

•  Evaluate current transport systems and recommend optimization strategies

•  Develop business cases for transport initiatives, including cost-benefit and risk analysis

•  Work closely with IT teams to ensure accurate translation of business needs into technical solutions

•  Support project implementation, including testing, training, and change management

•  Monitor system performance and ensure compliance with relevant regulations and standards

•  Provide ongoing analysis and support to enhance system usage and effectiveness

Skills & Competencies

•  Proficiency in business analysis tools and techniques

•  Strong analytical and problem-solving abilities

•  Excellent communication and stakeholder engagement skills

•  Collaborative mindset with experience in cross-functional teams

•  Knowledge of project management principles

•  Familiarity with transport regulations and standards

•  Experience with data visualization tools (e.g., Power BI, Tableau) is a plus

•  Understanding of Agile or Scrum methodologies is beneficial

How to Apply

Send your detailed CV to -

Please Note:

If you do not hear from us within two weeks of your application, please consider your submission unsuccessful at this time. We appreciate your interest and wish you every success in your job search.

Listing reference: adapt_

Listing status: Online

Apply by: 15 November 2025

Position summary

Industry: IT & Internet

Job category: Education and Training

Location: Midrand

Contract: Permanent

EE position: Yes

About our company

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

Introduction

The purpose of a business analyst role is to analysis user requirements and design and document solutions to be used as input into the development. Business analysts are responsible for the definition of business requirements and specifications used to build applications. They are also responsible to ensure that the developed software conforms to the documented requirements. The role requires collaboratively working with clients and other stakeholders to understand their needs and goals and translate these needs into requirements developers will use to develop applications.

Job description

Functional specifications

• Analyse end user needs and liaise with clients to document requirements for software development.
• Document the requirements, including the business rules and processes.
• Notify product owners when general requirements surface in requests for local software development.

Design of solutions

• Prepare specifications, wire frames, flow chart (business process model and notation) and test plans.
• Consider the impact of implementing a design on the system and on division resources.
• Make recommendations on solutions and designs to the benefit of the division.
• Ensure that the integration between the subsystem modified and other Integrator sub systems stays intact.
• The above responsibilities should be carried out in liaison with colleagues.
• Collaborate with the team to generate and contribute to designs and solutions.
• Prepare quotations (if the development is to be client funded), based on the effort estimation.

o The quotation must include functional specifications and business requirements in a clear and unambiguous manner and be presented to the product owner.

o Once the product owner approves it will be sent to the client for signoff or acceptance.

Verification and Documentation of Developed Software

• Unit verification of developed or modified software modules.
• Modify existing user documentation to reflect new or changed functionality.

Client communication

• Ongoing communication with clients with reference to :-

o The status of requested quotations, tasks or incidents.

o Quotations awaiting acceptance.

o Follow up on the sign-off of the requirements document.

o Follow up on the final sign-off documentation.

Skills development

• Mentor and train business analysts to develop and improve their business analysis skills.
• Suggest improved analysis methodologies and tools to advance requirement gathering and requirements definition within Adapt IT Education.
• Provide guidance and support to peers ensuring that project deliverables are met in the required time and budget estimations.
• Acquire thorough knowledge of systems assigned and business practices that is addressed by these systems.

Opportunities & lead generation

• Ongoing communication with clients with reference to:-

o The status of requested quotations, tasks or incidents.

o Quotations awaiting acceptance.

• Follow up on the sign-off of the requirements document.
• Follow up on the final sign-off documentation.
• Identify business opportunities through engagement with clients.

Minimum requirements

QUALIFICATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in computer science, software development, or a related field.
• 2 – 4 years business analysis experience in a business environment.

Technical Skills

• Extensive understanding of requirements gathering.
• Strong analytical skills.
• Working knowledge in preparing test cases and test plans.
• Skilled in writing documentation.
• Understanding database design / Entity Relationship Modelling.
• Ability to facilitate and lead workshop skills.
• Conduct business process mapping / engineering.
• Working knowledge and experience of various business analysis or UI/UX analysis methodologies and process modelling.
• Working knowledge of feasibility studies and preparation of business cases.
• Understands how to be involved at a strategic level in business processes.

Sector Knowledge

• Working knowledge of business processes used within the tertiary education sector.
• Working knowledge of the ITS Integrator system functionality.
• Working knowledge of applicable ITS Integrator technologies.
• Strong communication / client interaction skills.
• Working knowledge of feasibility studies and preparation of business cases.

Interpersonal interactions

• Uses effective interpersonal and communication skills to gain acceptance of and commitment to plans, ideas and initiatives.
• Shares important and relevant information.
• Gains the cooperation, trust and support of others.
• Seeks a win/win solution with the minimization of a compromise.
• Communicates in a positive manner resulting in action.
• Focuses energy on finding solutions rather than blaming others.
• Acknowledges others' contributions.

Living the Values

• Ensuring compliance with all applicable policies, regulations, standards and governance requirements
• Treating all people fairly and consistently, and with dignity and respect
• Being ethical, honest and sensitive in all dealings
• Taking corrective action to address inappropriate decisions or actions

Leading Self

• Taking ownership for own performance and decisions and their impact on the business.
• Set and achieve goals, consistently complies with quality standards, and meets deadlines.
• Demonstrating tenacity and resilience even when faced with obstacles
• Demonstrate positivity, mental toughness and stability during stressful periods and periods of low activity.
• Seeking opportunities for personal feedback, learning and development
• Mature individual with high level of emotional intelligence with the ability/capacity to be aware of, control, and express emotions.
• Handle interpersonal relationships judiciously and empathetically.
• Self-motivated, with the ability to motivate others.
• Ability to work under pressure, independently and as part of a team.
• Admit to errors and takes corrective action to avoid repetition.
• Approach own work with dedication and a high sense of responsibility.

Job Purpose
The Business Analyst (BA) is responsible for a full range of activities which ensure the operational effectiveness and excellence of Hollard. The BA is the main link between business and IT and as such must have skills within both areas. Strong communication skills are required to elicit requirements, deliver solutions and resolve issues. The BA will be required to work on multiple projects concurrently and manage his/her time effectively. A friendly outlook on life with a can-do attitude.

Key Responsibilities
Process

• Analyse and define Business requirements
• Produce Business Requirements Specifications (functional, business rules, communications and other)
• Produce accurate mapping of "As is" and "To be" processes
• Assist in identifying project risks
• Track delivery of requirements and provide regular, continuous and accurate feedback to project management team
• Participation in and sign-off of user acceptance testing, pilot and production testing
• Produce User Stories (when required)

General

• Adhere to set process standards
• Define and design business solutions that meet customer requirements
• Ensure all deliverables are delivered on time, within budget, scope and quality (meeting Hollard's quality guidelines and standards)
• Perform efficient and effective JAD facilitation with relevant project stakeholders

Teamwork

• Build and maintain meaningful relationships with stakeholders
• Coach and mentor peers/juniors

Customers/Stakeholders

• Hollard is South Africa's largest privately-owned insurance group. Your customers can and will range through all the business units within Hollard as well as our partners

Job Description
Hello Future Business Analyst

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

The role entails understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution.

Translate the business vision into the design by working with Business Architecture. Connect the business model to the systems architecture. Interfacing between the business client and the development team with regards to the business and functional requirements. Working with multiple business areas and multiple teams that require deep integration of solutions. Involve scope that stretches across departmental boundaries, or which scope impacts on multiple business areas.

Are You Someone Who Can

• Strategise and facilitate effective and competitive business processes by eliciting, analysing, validating, and documenting business organisational and/or operational requirements,
• Optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• Develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.
• Conduct market analysis, analysing both product lines and the overall profitability of the business while developing and monitoring data quality metrics, ensuring business data and reporting needs are met.
• Provide technical leadership on the improvement of quality, standards, and processes by ensuring that efficient and cost-effective business solutions and processes are in place to address current to long term business needs/requirements.
• Monitor current processes and implementing new solutions to improve overall business efficiency.
• Ensure that solutions are delivered according to the business requirements considering cost, user and organization benefit.
• Lead the requirements gathering process by collaborating with stakeholders to elicit, analyze, validate, and document business requirements and user stories.
• Conduct comprehensive gap analyses to identify discrepancies between current and desired states and propose effective solutions to address business needs.
• Work closely with cross-functional teams to translate business requirements into functional specifications and technical requirements.
• Develop and maintain detailed documentation, including business process flows, use cases, data models, and other relevant artifacts.
• Provide guidance and mentorship to junior business analysts, fostering their professional growth and development.
• Collaborate with project managers, developers, and quality assurance teams to ensure alignment between business objectives and project deliverables.
• Facilitate stakeholder meetings, workshops, and requirements elicitation sessions to drive consensus and resolve conflicts.
• Participate in the evaluation and selection of software solutions, ensuring alignment with business goals and technical requirements.
• Identify risks and issues and develop mitigation strategies to ensure successful project outcomes.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis and project management.
• Build and maintain strong relationships with clients and acting as consultant on the application.
• May lead a team of business analysts in a business area during projects

You Will Be An Ideal Candidate If You Have

• 6-8 Years Experience in Process and Business Analysis
• BCom Computer Science (No Saas, Power Bi SQL etc.)
• BPMN
• Preferably BABOK
• Investment Bank Knowledge
• AML/KYC + Tax Regulatory understanding perspective (Anti Money Laundering / Know Your Client) (Tax = CRS)
• Holistic Client Onboarding knowledge
• Working Experience with Automation tools

*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
16/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

We are looking for a motivated and detail-oriented Business Analyst to join an international banking initiative based in Málaga, Spain. This role focuses on re-engineering end-to-end lending processes and integrating retail loan systems into a global solution. You will act as the vital link between users and IT teams, ensuring business needs are translated into effective solutions.

If you have strong analytical skills, enjoy working closely with stakeholders, and are eager to contribute to large-scale transformation projects, this is a fantastic opportunity to grow your career in a dynamic global environment.

• Gather, validate, and document business requirements to create clear, actionable specifications.
• Collaborate with IT and business teams to design new processes and system improvements.
• Act as the link between end users and development teams to ensure smooth communication and delivery.
• Define and execute test plans to validate that software solutions meet functional requirements.
• Support business transition initiatives and contribute to organisational change.
• Assist in resolving service incidents and provide ongoing user support.
• Actively participate in Agile ceremonies (dailies, sprint planning, reviews, retrospectives) to foster continuous improvement.

Required:

• Minimum 1 year of experience as a Business Analyst in a corporate or financial services environment.
• Knowledge of Corporate & Investment Banking products (Loans, RPPs, Insurance, etc).
• Solid understanding of accounting principles.
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Excellent communication skills in English (both written and verbal).
• Experience with tools such as JIRA and Microsoft Teams.
• Highly organised, detail-focused, and able to document processes effectively.
• Strong teamwork and interpersonal skills.

Preferred:

• Experience with LoanIQ or similar loan management systems.
• Prior exposure to global solution implementations in banking.
• Knowledge of insurance products.
• Familiarity with the Santander ecosystem or other multinational financial institutions.

Other Requirements:

• Willingness to relocate to Málaga, Spain.
• Availability to start from 1st October.

Role: Business Analyst III - Business Systems Analyst

Salary budget: Up to R74,000 per month

Work Location: Cape Town, South Africa

Working mode: Hybrid

Experience required: 7 years of experience

Employment type: Contract 5 years contract (long term 5 years project)

Summary of Job:

Envision, plan, design and coordinate the implementation of systems and processes that provide strategically aligned business value.

Key Role and Responsibilities:

1. Technical (65%)

· Assess business needs utilizing a structured requirements process (elicitation, gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options.

· Compile, define, and communicate business requirements and functional specifications for the implementation of business solutions.

· Analyze business processes and procedures to understand their strengths and weaknesses to determine opportunities for improvements.

· Develops user test cases and system integration testing and validates test

2. Stakeholder Management (10%)

· Foster and maintain superb communication between team members and business units

3. Management (10%)

· Maintain business unit backlog management processes

· Maintain the stability of all systems for which you are responsible and/or that your business units rely on

4. Business (10%)

· Understand the domain(s) for which you will be responsible.

· Work closely with functional business units to achieve strategic priorities through the implementation or refinement of business systems and processes.

· Proactively seek opportunities for automation or scale within the business.

· Establishes and maintains a good working relationship with business units in order to provide effective solutions to their problems

· Manage ambiguity and dependencies around business requirements.

5. Personal (5%)

· Focus on continuous self-improvement.

· Build and maintain a mutually respectful relationship with fellow team members

Education and Experience:

· At least 4 years+ ICT job-related experience of which 1+ years should be as a Business and/or Systems Analyst.

· Very good communication skills required.

· A good understanding of a wide variety of technologies. Previous technical experience preferred.

· Experience and certification in process thinking (Lean, KanBan, 6-Sigma, etc.) preferred.

· Experience leveraging Software as a Service to achieve business value delivery.

· Proficient in SQL, MySQL.

· Exposure to Project Management best practices and processes advantageous.

· IT framework certifications (ITIL, COBIT, etc.) advantageous.

· Experience in Process Mapping and Improvement (UML, BPMN 2.0).

· Demonstrated analytical skills, including aptitude towards problem identification, resolution, comprehension and interpretation of technical procedures.

· Interpersonal/relationship building skills with technical and business personnel.

· Ability to manage time and prioritization of workload.

· Ability to work in a team within a diverse/ multiple stakeholder environment.

· Excellent written, verbal and presentation skills.

· Degree in ICT Related field preferred.

Job Types: Full-time, Permanent

Pay: R50 000,00 - R74 000,00 per month

Application Question(s):

• Do you have IT framework certifications (ITIL, or COBIT, etc.) ?
• Do you need Employer to provide you a work pass to work in South Africa?
• Why do you think you are good fit for this role? Which are the skills/ certification/ work experience you have that matched the JD?
• What is your minimum expected salary per month in South Africa currency?

Education:

• Bachelors (Preferred)

Experience:

• Process Mapping and Improvement (UML, BPMN 2.0): 4 years (Required)
• SQL, MySQL: 5 years (Preferred)
• Business Analyst: 4 years (Preferred)

Language:

• English (Required)
• Afrikaans (Preferred)
• Zulu (Preferred)

License/Certification:

• IT framework certifications (ITIL, COBIT, etc.) (Preferred)

Location:

• Cape Town, Western Cape (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person