10 Administrative Supervisor jobs in Cape Town

Overview

Office Administrator / Creditors administrative support officer. We are seeking an experienced Creditors and Administrative support officer to manage our creditors function, supplier invoice processing. HR administration and ad-hoc operation support.

The ideal candidate will have strong bookkeeping and Pastel accounting expertise, completed by HR administrative experience.

• Matric
• Bookkeeping diploma or equivalent qualification
• Minimum 5 years relevant experience
• Proficient in Pastel accounting software
• Experience in HR administration
• Own transport

Note: (Not mandatory)

• Experience with Pastel Perfect Software
• Logistics Industry experience

• Process and reconcile supplier invoices and payments
• Support HR function including leave management, timesheet capture, employee file maintenance, and reporting
• Assist with operational and administrative tasks as needed

Permanent position

Hours: 07:00 to 16:00

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

As part of our insurance claims contact centre, the Administrative & Office Support Assistant will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.

This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.

Working Hours

This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.

There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.

• Administrative Support: Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
• Data Entry: Accurately input claims information into internal systems, ensuring all records are complete and up to date.
• Invoice Management: Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
• Electronic Processing of Information: Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
• System Updates: Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
• Visitor & Security Management: Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
• Communication & Coordination: Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
• Post & Courier Handling: Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
• Office Supplies & Task Prioritisation: Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
• The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.

• Experience in a customer service office environmentpreferred.
• Organisation & Prioritisation: Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
• Attention to Detail: Ensures accuracy in data entry, record keeping, and document handling.
• Data Entry & System Management: Confident using internal systems and databases to input and update claims information.
• Communication Skills: Clear and professional handling of online enquiries and internal coordination.
• Excel Proficiency: Comfortable using spreadsheets for tracking and updating centralised information.
• Document Handling: Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
• Team Collaboration: Works effectively with Claims Handlers and other departments to support smooth operations.

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role.

• Structured programmes with clear timescales & transparent career pathways
• Fully supported professional qualifications with rewards
• Competitive salary

Our other benefits include:

• Private healthcare plan (including pre-existing conditions)
• A Self Invested Personal Pension Scheme, including life & disability cover
• Annual leave allowance of 25 days + public holidays

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Title of Position: Administrative Officer: General Support

Post Number: / ITS SC50

Faculty/Department: University of the Western Cape -> Registrar -> Deputy Registrar: Academic Administration -> Student Administration (General Support)

Type of Position: Permanent - Full Time

Location: Main Campus - Bellville, WC ZA (Primary)

Closing Date: 7/10/2025

The Department of Student Administration is part of the Registrar’s portfolio. The department runs and coordinates many of the student-based administrative functions of the University e.g. admission and registration of students; administration of examinations and graduations; official release of results and academic transcripts; student cards (ID), and assisting students with a range of registration/enrolment related-matters. Our goal is to provide a professional, friendly and quality service in an efficient manner. We strive to effectively administer the University’s policies, procedures and rules while ensuring compliance with applicable legislation and adhering to the highest ethical standards.

Applications are invited from suitably qualified candidates for the post of an Administrative Officer: Student Administration (General Support) . Reporting to the Coordinator: Student Administration Helpdesk, the incumbent will assist and support the Student Administration Helpdesk in providing first resolution to clients, students, staff, and alumni. Keep up to date with frequently asked questions, services, policies and procedures to ensure accurate information sharing and correct implementation

• Assisting with online application and registration processes
• Facilitating access to academic records and various confirmation letters
• Addressing queries related to the university’s Student Portal during applications
• Advising on programme changes, deregistration, and re-admission procedures
• Directing students to relevant university departments or resources
• Responding to general administrative and academic-related enquiries from current, prospective, and former students

• Post-matric qualification (NQF 6) with 2-5 years relevant university administrative experience (at least one year should be in an academic administration environment)
• Demonstrated experience and understanding of query management systems
• Be proficient in using web-based IT solutions

• A NQF level 7 qualification or its equivalent
• Proficient in isiXhosa or any other African language
• Working knowledge of the functioning of a university Helpdesk

• High levels of honesty and integrity
• Ability to work under pressure and be prepared to work after hours
• High energy levels over sustained periods of the academic cycle are required
• Excellent communication and interpersonal skills
• Excellent attention to detail
• The ability to collaborate with various stakeholders
• Planning and organising skills
• Proficiency in using academic and student administration IT systems

For more information regarding this post (but not applications), kindly contact the Coordinator: Student Administration Helpdesk, Mr. Jerome Simmery at

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.

To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at For any queries, please contact the Human Resources Department at /9763/9708/3551/3756 or email:

DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University’s commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

Overview

The Department of Student Administration is part of the Registrar’s portfolio. The department runs and coordinates many of the student-based administrative functions of the University e.g. admission and registration of students; administration of examinations and graduations; official release of results and academic transcripts; student cards (ID), and assisting students with a range of registration/enrolment related-matters. Our goal is to provide a professional, friendly and quality service in an efficient manner. We strive to effectively administer the University’s policies, procedures and rules while ensuring compliance with applicable legislation and adhering to the highest ethical standards.

Applications are invited from suitably qualified candidates for the post of an Administrative Officer:Student Administration (General Support) . Reporting to the Coordinator: Student Administration Helpdesk, the incumbent will assist and support the Student Administration Helpdesk in providing first resolution to clients, students, staff, and alumni. Keep up to date with frequently asked questions, services, policies and procedures to ensure accurate information sharing and correct implementation

• Assisting with online application and registration processes
• Facilitating access to academic records and various confirmation letters
• Addressing queries related to the university’s Student Portal during applications
• Advising on programme changes, deregistration, and re-admission procedures
• Directing students to relevant university departments or resources
• Responding to general administrative and academic-related enquiries from current, prospective, and former students

• Post-matric qualification (NQF 6) with 2-5 years relevant university administrative experience (at least one year should be in an academic administration environment)
• Demonstrated experience and understanding of query management systems
• Be proficient in using web-based IT solutions

The following would be advantageous :

• A NQF level 7 qualification or its equivalent
• Proficient in isiXhosa or any other African language
• Working knowledge of the functioning of a university Helpdesk

• High levels of honesty and integrity
• Ability to work under pressure and be prepared to work after hours
• High energy levels over sustained periods of the academic cycle are required
• Excellent communication and interpersonal skills
• Excellent attention to detail
• The ability to collaborate with various stakeholders
• Planning and organising skills
• Proficiency in using academic and student administration IT systems

For more information regarding this post (but not applications ), kindly contact the Coordinator: Student Administration Helpdesk, Mr. Jerome Simmery at

Post Number

/ ITS SC50

Faculty/Department

University of the Western Cape -> Registrar -> Deputy Registrar: Academic Administration -> Student Administration (General Support)

Type of Position

Permanent - Full Time

Length of Contract Period

Location

Main Campus - Bellville, WC ZA (Primary)

Closing Date

7/10/2025

Role Clarification & Key Performance Areas

The Department of Student Administration is part of the Registrar's portfolio. The department runs and coordinates many of the student-based administrative functions of the University e.g. admission and registration of students; administration of examinations and graduations; official release of results and academic transcripts; student cards (ID), and assisting students with a range of registration/enrolment related-matters. Our goal is to provide a professional, friendly and quality service in an efficient manner. We strive to effectively administer the University's policies, procedures and rules while ensuring compliance with applicable legislation and adhering to the highest ethical standards.

Applications are invited from suitably qualified candidates for the post of an Administrative Officer: Student Administration (General Support). Reporting to the Coordinator: Student Administration Helpdesk, the incumbent will assist and support the Student Administration Helpdesk in providing first resolution to clients, students, staff, and alumni. Keep up to date with frequently asked questions, services, policies and procedures to ensure accurate information sharing and correct implementation

• Assisting with online application and registration processes
• Facilitating access to academic records and various confirmation letters
• Addressing queries related to the university's Student Portal during applications
• Advising on programme changes, deregistration, and re-admission procedures
• Directing students to relevant university departments or resources
• Responding to general administrative and academic-related enquiries from current, prospective, and former students

Minimum Requirements

• Post-matric qualification (NQF 6) with 2-5 years relevant university administrative experience (at least one year should be in an academic administration environment)
• Demonstrated experience and understanding of query management systems
• Be proficient in using web-based IT solutions

The following would be advantageous:

• A NQF level 7 qualification or its equivalent
• Proficient in isiXhosa or any other African language
• Working knowledge of the functioning of a university Helpdesk

Desired skills/competencies

• High levels of honesty and integrity
• Ability to work under pressure and be prepared to work after hours
• High energy levels over sustained periods of the academic cycle are required
• Excellent communication and interpersonal skills
• Excellent attention to detail
• The ability to collaborate with various stakeholders
• Planning and organising skills
• Proficiency in using academic and student administration IT systems

For more information regarding this post (but not applications), kindly contact the Coordinator: Student Administration Helpdesk, Mr. Jerome Simmery at

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.

To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at For any queries, please contact the Human Resources Department at /9763/9708/3551/3756 or email: e-

DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

• National Senior Certificate with Relevant Bookkeeping certificate or degree will be advantageous
• Diploma in Bookkeeping will be advantageous
• Minimum 5 years of Bookkeeping experience
• Valid SA driver's license and own vehicle (free parking available)
• Exceptional Debtors collection skills
• Experience working in a Group of companies and intercompany accounts
• Good understanding of accounting and financial reporting principles and practices
• Strong interpersonal and communication skills
• Excellent organising and prioritising abilities
• Exceptional attention to detail and able to work well under pressure
• Good with numbers and figures and an analytical acumen
• Excellent knowledge of MS Office and familiarity with relevant computer software
• Experience in Xero Accounting software a plus, but not required

• Ability to confidently interact with customers and build relationships
• Issuing of invoices, including monthly maintenance contracts
• Completing and updating forecast on daily basis
• Following up on uncompleted projects to ensure full invoicing
• Proactively follow up outstanding debtors and queries
• Weekly Age Analysis with comments to management
• Sending monthly statements to customers

• Matching supplier invoices to orders and stipulating specific job/site for costing purposes
• Ensuring SARS compliance of supplier invoices
• Capturing supplier invoices daily and correctly allocating to the relevant customer job
• Ensuring that supplier bills have a related customer invoice
• Ensuring subcontractor claims are received on time, corresponds with job costing and customer invoice, and ensure timely submission for payment
• Profit and Loss per job analysis and discussion with management
• Requesting statements monthly
• Reconciling monthly statements to the accounting system ledger
• Updating cashbook daily
• Preparing and forwarding the approved supplier and subcontractor payment list to Head Office

• Assistance with completion of quotes as required
• Issuing purchase orders and updating Job / Project schedule
• Continuous improvements to processes and support to colleagues
• Arranging meetings and functions, and ordering office stationery and supplies
• Ensuring proper filing system and keeping filing up to date
• Updating insurance policies
• Assisting with ad hoc requests from director and management
• Assisting with answering telephone calls