82 Jobs in Uitenhage
Senior Estimator
Posted 8 days ago
Job Viewed
Job Description
Overview
Full Time (37.5) or Part Time (30/32) hours – Happy to talk Flexible and Agile Working.
Let us say why we believe you should choose Morgan Sindall as the next step in your career.
At Morgan Sindall Construction we encourage diversity of people and thought, and we embrace peoples’ differences. Everyone is unique and we value the different ideas, experiences, and perspectives that everyone brings to their work, their team and the wider business. We are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. We actively promote an inclusive culture where you can be yourself at work. It’s this approach we believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment.
We are a Real Living Wage Employer and an Investors in People – Platinum company. We are also accredited to the Gold standard of the Armed Forces Covenant, for us it’s a promise to supporting the people who have protected us. The accreditation is held by all Morgan Sindall Group companies, so you can be assured you're joining a business where veterans and their families are supported and valued.
You’ll work with our teams as an ambassador to promote and influence future generations to our thriving industry and have access to an extensive range of learning and development opportunities on what YOU want, after all it is your future with us.
An insight into the Scotland Team!
Within the Construction Scotland Division, we work on projects across the Central Belt area as well as our projects up in Inverness. Joining our Scotland region will give you the opportunity to create inspiring places that enhance our communities in the education, health care and long-term residential care facilities areas. It doesn’t stop there! Our future portfolio encompasses innovative and diverse market sectors. Be part of our Scotland team and start enhancing your community today.
What’s in it for you?In addition to working in a company where diversity is encouraged, and people’s differences are celebrated, our Senior Estimator opportunity is a permanent contract with a competitive salary on offer with the additional benefit of a Company Car or Cash Allowance reflecting your Morgan Sindall Benefit Grade.
ResponsibilitiesWe strive to support our colleagues to achieve a healthy work-life balance. We understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Here are just some of the benefits you can expect:
- Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years’ service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; 10-days fully paid Reservist leave; professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; People Portal for high street discounts; Long Service Awards; Sharesave Plan; Incentive Scheme; Enhanced Family leave from Day One and more!
What We Need From You
Reporting to our Senior Estimating Manager, you will support the pre-construction team for preparing tenders to secure projects, in particular competitive design and build tenders for both new build and refurbishment projects including liaising with Planners, Design Managers and Preconstruction Managers to deliver innovative solution. Our Senior Estimators obtain the most competitive quotes by understanding current market trends. They identify and report on risk and opportunity, and scope and produce accurate net estimates through consistent achievement that requires challenging the status quo.
- You will need to be able to provide or obtain the right to work in the UK.
- You will need to be able to drive and provide or obtain a full UK Driving Licence.
- Are you a Senior Estimator with knowledge and experience in preparing competitive estimates and cost plans? Or an experienced Estimator ready to take that next step in your career?
- You will have a qualification or the skills and experience at SCQF Level 7 or higher (e.g., HNC)
- Be able to work on multiple projects at various stages at any one time without the need for close supervision
- Be able to demonstrate a clear understanding and execution of tender documentation and reporting of findings to various stakeholders.
- Have a diligent approach to the preparation of information to customers and to the checking of information provided by others
- A focus on estimating software and tender strategy and ability to utilise, interpret, and represent the data collected.
- Excellent communication and interpersonal skills, with the ability to challenge the status quo and apply intelligent solutions to the design management process.
- Have a real passion for the industry and want to deliver exceptionally, the places where we live, learn, work, play, care and protect.
Anything else?
The question is, do you want to be involved in creating iconic buildings and using intelligent solutions to deliver bespoke projects to our customers AND be part of the future of construction? Then join our team and start the future, today!
As an equal opportunities and accredited Disability Confident Committed employer, Morgan Sindall Construction is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage and welcome suitably qualified applicants from a wide range of backgrounds to apply. If you require reasonable adjustments during any part of our recruitment process, please get in contact with our team.
Note for Recruitment Agencies: Morgan Sindall Construction has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
#J-18808-LjbffrSales Consultant - Port Elizabeth
Posted 3 days ago
Job Viewed
Job Description
Overview
Our client, a leader in waste management across South Africa, is dedicated to providing sustainable solutions for every type of waste stream. With services ranging from hazardous waste and liquid treatment to food waste recycling and composting. They are currently looking for a Sales Consultant to join their dynamic team at the Port Elizabeth branch.
Responsibilities- Drive sales growth and meet monthly targets through cold calling and prospecting new clients.
- Maintain and grow existing client relationships through regular service visits and communication.
- Prepare and submit quotations and proposals in line with company pricing guidelines.
- Serve as the main point of contact for client service issues and overdue payments.
- Liaise with disposal sites, fleet controllers, admin, and sales teams.
- Collect waste samples and arrange analysis in coordination with disposal facilities.
- Monitor and report on client complaints, service feedback, and market intelligence.
- Compile and submit monthly reports and service-related statistics for key clients.
- Keep clients updated with the latest company information and service offerings.
- Senior Certificate (Matric)
- Tertiary qualification in Sales and / or Marketing preferred
- Minimum of 2 years’ experience in a sales role (advantageous)
- Proficiency in Microsoft Office
- Valid Code EB driver’s license is essential
You are a driven and confident communicator who thrives on building relationships and uncovering opportunities. You’re passionate about sustainability and can effectively represent a company that’s making a tangible difference in the environmental sector.
How to applyFollow the link to our jobs page:
- Search for the role.
- Click "Apply" to submit your CV
Recruitment & Reception Support
Posted 7 days ago
Job Viewed
Job Description
Overview
An opportunity has become available for a Recruitment & Reception Support at our Port Elizabeth branch. This permanent role is ideal for a professional, organised individual who thrives in a fast-paced environment. You will be the welcoming face of the branch, managing reception while also playing a key role in supporting the recruitment team with candidate sourcing, vetting, and administrative functions.
Location : Port Elizabeth
Key Objectives- Deliver a professional and welcoming reception experience for all clients and candidates.
- Support recruiters with sourcing, screening, and preparing candidates for assignments.
- Provide accurate, efficient administrative support to ensure smooth branch operations.
- 2+ years of proven experience in recruitment within the TES industry.
- Previous experience in reception or administration.
- Strong proficiency in Microsoft Excel, Word, and Outlook.
- Experience with candidate vetting processes (criminal checks, references, compliance documentation).
- Strong data capturing and reporting skills.
- Familiarity with payroll processes and timesheet management.
Reception
- Act as the first point of contact for visitors and callers, ensuring a professional experience.
- Assist with candidate registrations, queries, and walk-in applications under guidance of the Branch / General Manager.
Recruitment
- Candidate sourcing, vetting, and database management.
- Place job adverts, review CVs, and conduct interviews to verify qualifications and experience.
- Conduct reference and criminal record checks, ensuring all candidate documentation is complete and accurate.
- Prepare CVs and brief candidates for assignments to ensure readiness.
Administration
- Handle filing, correspondence, timesheets, and payroll documentation.
- Support PPE coordination, stock control, and compliance processes.
- Manage boardroom bookings and scheduling of meetings.
- Compile and update weekly / monthly reports, ensuring accurate data capture in Excel.
- Maintain compliant personnel files and coordinate training registers.
General Duties
- Ensure compliance with company rules, procedures, and service standards.
- Deliver exceptional service to both clients and candidates.
AI Prompt Engineer
Posted 8 days ago
Job Viewed
Job Description
Overview
LOCATION: Cape Town, ZA
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a creative, analytical, and detail-oriented Prompt Engineer to design, test, and refine text-based instructions (prompts) that guide generative AI models in producing accurate, relevant, and useful outputs. This role bridges the gap between human intent and machine capabilities, helping AI systems understand and respond effectively to real-world tasks from writing and coding to customer support and product descriptions.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities- Prompt Design : Create clear, concise, and context-rich prompts to elicit specific and high-quality responses from AI systems.
- Optimization & Testing : Experiment with prompt variations to improve AI performance, accuracy, and relevance across different use cases.
- AI Understanding : Tailor prompts based on the capabilities and limitations of various generative AI models.
- Collaboration : Work with product managers, developers, and data scientists to integrate prompt engineering into practical applications.
- Documentation : Develop prompt libraries, usage guidelines, and best practices for internal and external teams.
- Monitoring & Feedback : Evaluate AI outputs for tone, usefulness, and alignment with user intent, and iterate based on findings.
- Research : Stay informed on advancements in prompt engineering, NLP, and generative AI technologies.
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelor’s degree in Computer Science, Data Analytics, Information Technology , or related fields. Degrees in Linguistics, Communication, or Psychology are also valued.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Familiarity with large language models (LLMs) and natural language processing (NLP) concepts.
- Experience with generative AI tools (e.g., OpenAI’s GPT, Anthropic Claude, Google Gemini).
- Basic programming knowledge (e.g., Python, JavaScript) preferred.
- Experience with version control tools.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced, evolving environment.
- Creativity in approaching problem-solving and optimizing AI-driven outputs.
- All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
- Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits : After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training : Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua,EastWest BPO, TeleTechnology, and Vinculum.
DisclaimerThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-LjbffrAI Prompt Engineer
Posted 8 days ago
Job Viewed
Job Description
Overview
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a creative, analytical, and detail-oriented Prompt Engineer to design, test, and refine text-based instructions (prompts) that guide generative AI models in producing accurate, relevant, and useful outputs. This role bridges the gap between human intent and machine capabilities, helping AI systems understand and respond effectively to real-world tasks from writing and coding to customer support and product descriptions.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities- Prompt Design : Create clear, concise, and context-rich prompts to elicit specific and high-quality responses from AI systems.
- Optimization & Testing : Experiment with prompt variations to improve AI performance, accuracy, and relevance across different use cases.
- AI Understanding : Tailor prompts based on the capabilities and limitations of various generative AI models.
- Collaboration : Work with product managers, developers, and data scientists to integrate prompt engineering into practical applications.
- Documentation : Develop prompt libraries, usage guidelines, and best practices for internal and external teams.
- Monitoring & Feedback : Evaluate AI outputs for tone, usefulness, and alignment with user intent, and iterate based on findings.
- Research : Stay informed on advancements in prompt engineering, NLP, and generative AI technologies.
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelor’s degree in Computer Science, Data Analytics, Information Technology , or related fields. Degrees in Linguistics, Communication, or Psychology are also valued.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Familiarity with large language models (LLMs) and natural language processing (NLP) concepts.
- Experience with generative AI tools (e.g., OpenAI’s GPT, Anthropic Claude, Google Gemini).
- Basic programming knowledge (e.g., Python, JavaScript) preferred.
- Experience with version control tools.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced, evolving environment.
- Creativity in approaching problem-solving and optimizing AI-driven outputs.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
- Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits : After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training : Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of EmploymentAll MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua,EastWest BPO, TeleTechnology, and Vinculum.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-LjbffrAI Product Manager
Posted 8 days ago
Job Viewed
Job Description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a strategic and technically fluent AI Product Manager to lead the planning, development, and launch of AI-powered solutions. This role requires a blend of product management expertise and a strong understanding of artificial intelligence technologies.
You will be responsible for aligning AI initiatives with business goals, guiding cross-functional teams, and ensuring that products deliver measurable value. Responsibilities include translating complex AI concepts into actionable insights, overseeing the full product lifecycle, and ensuring ethical development practices around bias, fairness, and data privacy.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesKey Responsibilities:
- Strategy & Vision : Define the roadmap and long-term strategy for AI-driven products aligned with business goals.
- Cross-Functional Collaboration : Work with engineering, data science, design, and business teams to translate user needs into AI product requirements.
- AI Fluency : Guide teams on how AI models are trained, tested, deployed, and monitored, ensuring successful delivery and performance.
- Product Development : Oversee the full lifecycle of AI products, from ideation to launch and continuous optimization.
- Communication : Translate complex AI concepts into actionable insights for non-technical stakeholders.
- Ethical Oversight : Ensure AI products are developed responsibly, with attention to bias mitigation, fairness, and data privacy.
- Market Awareness : Monitor industry trends, competitor offerings, and emerging technologies to inform product strategy.
- Performance Monitoring : Establish KPIs to evaluate the impact and effectiveness of AI-enabled products post-launch.
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The ideal candidate for this position is highly motivated and dedicated and should possess the below qualities:
- Master’s Degree in Computer Science, Data Science, Product Management, or an MBA
- Proven experience in product management , ideally with exposure to AI, data science, or emerging technologies .
- Strong data literacy and ability to interpret model performance, business metrics, and user feedback.
- Familiarity with AI/ML workflows, including model training, testing, deployment, and monitoring.
- Understanding of tools and platforms such as TensorFlow, PyTorch, AWS SageMaker, Azure AI, or similar.
- Excellent communication and stakeholder management skills.
- Strong strategic thinking and problem-solving abilities.
- Background in computer science, engineering, business, or related field (MBA a plus).
- Awareness of ethical AI practices, including bias reduction, transparency, and privacy.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
- Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits : After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training : Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of Employment- All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-LjbffrAI Content Reviewer
Posted 8 days ago
Job Viewed
Job Description
Overview
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a meticulous and detail-oriented Content Reviewer to evaluate and refine AI-generated outputs for clarity, accuracy, tone, and compliance. This role is essential in ensuring that AI-generated content meets high standards of quality, especially in regulated industries such as healthcare, finance, and legal. If you have a sharp eye for detail, strong writing skills, and a passion for improving digital content, this is a great opportunity to shape how AI communicates with the world.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
ResponsibilitiesKey Responsibilities:
- Review AI-generated content for accuracy, clarity, consistency, and tone .
- Identify and correct grammatical, factual, and stylistic errors .
- Flag and address issues related to bias, misleading language, or inappropriate content .
- Ensure content complies with industry regulations, brand guidelines, and ethical standards .
- Refine outputs to improve readability, user experience, and brand alignment .
- Collaborate with AI trainers, prompt engineers, and product teams to provide feedback that enhances AI performance.
- Contribute to style guides, editorial standards, and review workflows .
- Monitor content trends and recommend improvements for efficiency and quality control .
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Strong writing, editing, and grammar skills with exceptional attention to detail.
- Proven ability to translate complex or technical information into clear, concise content.
- Background in communications, journalism, linguistics, or a related field preferred.
- Experience in content review, editorial roles, or quality assurance is advantageous.
- Familiarity with AI-generated content, NLP tools, or digital content platforms is a plus.
- Additional skills in graphic design, data analysis, or information visualization are valuable.
- Strong problem-solving, communication, and collaboration abilities.
- Ability to work independently and meet deadlines in a fast-paced environment.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
- Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training : Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of EmploymentAll MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Equal Opportunity EmployerAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua,EastWest BPO, TeleTechnology, and Vinculum.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-LjbffrBe The First To Know
About the latest All Jobs in Uitenhage !
AI Product Manager
Posted 8 days ago
Job Viewed
Job Description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a strategic and technically fluent AI Product Manager to lead the planning, development, and launch of AI-powered solutions. This role requires a blend of product management expertise and a strong understanding of artificial intelligence technologies.
You will be responsible for aligning AI initiatives with business goals, guiding cross-functional teams, and ensuring that products deliver measurable value. Responsibilities include translating complex AI concepts into actionable insights, overseeing the full product lifecycle, and ensuring ethical development practices around bias, fairness, and data privacy.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities- Strategy & Vision : Define the roadmap and long-term strategy for AI-driven products aligned with business goals.
- Cross-Functional Collaboration : Work with engineering, data science, design, and business teams to translate user needs into AI product requirements.
- AI Fluency : Guide teams on how AI models are trained, tested, deployed, and monitored, ensuring successful delivery and performance.
- Product Development : Oversee the full lifecycle of AI products, from ideation to launch and continuous optimization.
- Communication : Translate complex AI concepts into actionable insights for non-technical stakeholders.
- Ethical Oversight : Ensure AI products are developed responsibly, with attention to bias mitigation, fairness, and data privacy.
- Market Awareness : Monitor industry trends, competitor offerings, and emerging technologies to inform product strategy.
- Performance Monitoring : Establish KPIs to evaluate the impact and effectiveness of AI-enabled products post-launch.
Wonder if you are a good fit for this position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Master’s Degree in Computer Science, Data Science, Product Management, or an MBA
- Proven experience in product management , ideally with exposure to AI, data science, or emerging technologies .
- Strong data literacy and ability to interpret model performance, business metrics, and user feedback.
- Familiarity with AI/ML workflows , including model training, testing, deployment, and monitoring.
- Understanding of tools and platforms such as TensorFlow, PyTorch, AWS SageMaker, Azure AI , or similar.
- Excellent communication and stakeholder management skills.
- Strong strategic thinking and problem-solving abilities.
- Background in computer science, engineering, business, or related field (MBA a plus).
- Awareness of ethical AI practices, including bias reduction, transparency, and privacy.
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:
- Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits : After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training : Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Disclaimer
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-LjbffrAdministrative Assistant
Posted 8 days ago
Job Viewed
Job Description
Responsibilities
- Assisting with AcademicAdministration,
- Reception duties,
- Enquiry Management,
- Assisting with Marketing & Recruitment,
- General Administration,
- Performing any other administrative duties as may be assigned by the Faculty Manager.
- Matric / Grade 12,
- At least twoyears relevant experience, preferably at a tertiary institution.
The following would enhance your application:
- Experience with the SASI system,
- Experience with Academic Administration processes,
- Excellent communication (written and oral) and interpersonal skills,
- Accuracy and attention to detail
- Computer Literacy
For further information on this position (but not applications ), please contact the Faculty Manager, Ms Joline Savill on tel.no. .
#J-18808-LjbffrAI Content Reviewer
Posted 8 days ago
Job Viewed
Job Description
Overview
LOCATION Cape Town, ZA. JOB TYPE Full-Time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a meticulous and detail-oriented Content Reviewer to evaluate and refine AI-generated outputs for clarity, accuracy, tone, and compliance. This role is essential in ensuring that AI-generated content meets high standards of quality, especially in regulated industries such as healthcare, finance, and legal. If you have a sharp eye for detail, strong writing skills, and a passion for improving digital content, this is a great opportunity to shape how AI communicates with the world.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
ResponsibilitiesKey Responsibilities:
- Review AI-generated content for accuracy, clarity, consistency, and tone .
- Identify and correct grammatical, factual, and stylistic errors .
- Flag and address issues related to bias, misleading language, or inappropriate content .
- Ensure content complies with industry regulations, brand guidelines, and ethical standards .
- Refine outputs to improve readability, user experience, and brand alignment .
- Collaborate with AI trainers, prompt engineers, and product teams to provide feedback that enhances AI performance.
- Contribute to style guides, editorial standards, and review workflows .
- Monitor content trends and recommend improvements for efficiency and quality control .
Wonder if you are a good fit for this position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Strong writing, editing, and grammar skills with exceptional attention to detail.
- Proven ability to translate complex or technical information into clear, concise content.
- Background in communications, journalism, linguistics, or a related field preferred.
- Experience in content review, editorial roles, or quality assurance is advantageous.
- Familiarity with AI-generated content, NLP tools, or digital content platforms is a plus.
- Additional skills in graphic design, data analysis, or information visualization are valuable.
- Strong problem-solving, communication, and collaboration abilities.
- Ability to work independently and meet deadlines in a fast-paced environment.
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond salary. Our team members enjoy:
- Annual Leave : Earn paid time off to rest, recharge, or attend to personal matters.
- Health Benefits : After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
- Career Growth : We prioritize internal promotions and offer clear pathways for advancement across departments.
- Paid Training : Gain valuable skills and knowledge while earning a salary.
- Positive Work Environment : Join a collaborative, team-oriented culture that values engagement and support.
- Casual Dress Code : Enjoy a relaxed dress policy that lets you work comfortably.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics.We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua,EastWest BPO, TeleTechnology, and Vinculum.
DisclaimerThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
#J-18808-Ljbffr