37 Jobs in Scottburgh
Assistant Engineering Planner
Posted 3 days ago
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Overview
We are hiring!
At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.
We’re looking for an experienced Assistant Engineering Planner to administer maintenance planning tasks and plant maintenance data on SAP in order to contribute to the overall equipment effectiveness within a specific plant or area in the mill.
As an Assistant Engineering Planner, you will be responsible for:
Responsibilities- Create plant maintenance notifications on SAP and update changes as per the notification request form
- Review all notifications created to ensure all relevant information is captured correctly
- Create work orders from notifications and release them on a weekly basis as per business process for inclusion in the following weeks maintenance plan, adding relevant revision code for the week
- Compile a weekly schedule of all planned work and provide it to superintendents for further action
- Print and issue work orders per artisan and foreman on a weekly basis
- Receive updates from artisans on the progress of work completed and update notification status including hours spent on planned maintenance
- Highlight any action required after the work order has been completed to the planner for further escalation
- Create purchase requisitions for required items and service accept on receipt of items
- Attend shut meetings and take minutes ensuring all items related to the shut are captured i.e. critical paths, rundown start-up, etc, and identify action items arising from the meeting
- Release, print, and issue work orders and work packs to all relevant disciplines two days before the shut
- Print a tracking bar chart for contractors and Sappi resources and assist the planner in updating during the shut
- Draw regular reports on cost, backlog management, plant objectives and targets, and other plant requirements
- Compile and distribute weekly capacity planning reports per maintenance superintendent to highlight and address under utilised / overloaded resources with the relevant superintendent
- Compile, distribute, and analyse a weekly plan compliance report and develop action plans together with the planner and maintenance superintendents
- Adhere to set record-keeping and document control procedures to comply with legal requirements
- Assist with the management of plant and infrastructure maintenance costs
- Analyse maintenance costs to evaluate expenditure and assist area engineers in identifying problem areas
- Assess committed costs and determine if work orders with PAPO (Paperwork outstanding) status can be completed
- Maintain high levels of housekeeping within in area of work
- NQF level 4 qualification (Matric / N3)
- 1-2 years of relevant experience within an engineering environment
- Computer literacy (MS Office)
- A recognized tradetestcertificate will be considered advantageous
- SAP PM knowledge and proficiency together with Awareness of the OHS Act and lockout procedures will be considered advantageous
- Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
- Learning and development programmes to fast-track your career within Sappi
- Opportunities to travel (dependent on the role)
- Market-leading leave benefits
- E mployee wellbeing benefits
Mechanical Engineer - Back End
Posted 3 days ago
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Our client is seeking a talented Mechanical Engineer with a focus on back-end engineering to join their team. In this role, you will be responsible for designing and implementing mechanical systems and components for various projects.
Responsibilities:- Designing and developing mechanical systems and components for back-end applications.
- Conducting research and analysis to determine the feasibility, reliability, and performance of mechanical designs.
- Creating detailed engineering drawings and specifications.
- Collaborating with cross-functional teams, including electrical and software engineers, to integrate mechanical and electronic components.
- Testing and validating mechanical designs to ensure they meet performance and safety requirements.
- Working closely with manufacturing teams to ensure successful production and assembly of mechanical components.
- Monitoring and troubleshooting mechanical systems during testing and production phases.
- Providing technical guidance and support to junior engineers and technicians.
- Maintaining documentation and records of design iterations, test results, and project progress.
- Bachelor's degree in Mechanical Engineering or a related field.
- Proven experience in back-end mechanical engineering, preferably in a product development environment.
- Proficiency in CAD software, such as SolidWorks.
- Strong knowledge of mechanical principles, materials, and manufacturing processes.
- Familiarity with relevant industry standards and regulations.
- Excellent problem-solving and analytical skills.
- Effective communication and teamwork abilities.
- Attention to detail and strong organizational skills.
- Experience with design validation and testing.
Contact Hire Resolve for your next career-changing move. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Alyssa Marson at Hire Resolve or on LinkedIn.
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
#J-18808-LjbffrMechanical Engineer Scottburgh/Umzinto North
Posted 3 days ago
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Job Description
Our client is seeking a talented Mechanical Engineer with a focus on back-end engineering to join their team. In this role, you will be responsible for designing and implementing mechanical systems and components for various projects.
Responsibilities:- Designing and developing mechanical systems and components for back-end applications.
- Conducting research and analysis to determine the feasibility, reliability, and performance of mechanical designs.
- Creating detailed engineering drawings and specifications.
- Collaborating with cross-functional teams, including electrical and software engineers, to integrate mechanical and electronic components.
- Testing and validating mechanical designs to ensure they meet performance and safety requirements.
- Working closely with manufacturing teams to ensure successful production and assembly of mechanical components.
- Monitoring and troubleshooting mechanical systems during testing and production phases.
- Providing technical guidance and support to junior engineers and technicians.
- Maintaining documentation and records of design iterations, test results, and project progress.
- Bachelor's degree in Mechanical Engineering or a related field.
- Proven experience in back-end mechanical engineering, preferably in a product development environment.
- Proficiency in CAD software, such as SolidWorks.
- Strong knowledge of mechanical principles, materials, and manufacturing processes.
- Familiarity with relevant industry standards and regulations.
- Excellent problem-solving and analytical skills.
- Effective communication and teamwork abilities.
- Attention to detail and strong organizational skills.
- Experience with design validation and testing.
Contact Hire Resolve for your next career-changing move. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Alyssa Marson at Hire Resolve or on LinkedIn.
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
#J-18808-LjbffrMFC Salaried Financial Advisor (Talent Pool)
Posted 5 days ago
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Join to apply for the MFC Salaried Financial Advisor (Talent Pool) role at Old Mutual South Africa
2 weeks ago Be among the first 25 applicants
Join to apply for the MFC Salaried Financial Advisor (Talent Pool) role at Old Mutual South Africa
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Responsibilities
Customer Service
Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Skills
Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
Action Oriented
Balances Stakeholders
Builds Networks
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
Education
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
30 December 2025 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story! Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
Referrals increase your chances of interviewing at Old Mutual South Africa by 2x
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#J-18808-LjbffrProjects Manager
Posted 15 days ago
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Job Description
We are hiring!
At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.
We’re on the lookout for an experiencedProject Manager who will be accountable for a portfolio of medium and complex projects from business case development through to post implementation review in addition to managing all project resources within the project team
As a Project Manager, you will be responsible to :
- Consult with relevant stakeholders to develop detailed business cases for medium-sized to complex projects, determine the capital expenditure, return on investment, resource requirements, as well as assessment of risks and benefits in preparation of annual capital budget
- Prepare and manage annual capex and renewals budget based on input from plant cost centre managers,ensuring alignment with the mills and Sappi SA five year rolling capital/growth plan
- Review, develop, and coordinate all project justifications, cost estimates, and execution plans
- Coordinate pre-feasibility studies for projects as required, utilising input from both internal and external resources to ensure that results are carefully documented and validated
- Determine the resource requirements for projects, including capex, operational cost, skill types, as well as the resources for the change management elements
- Ensure all engineering designs comply with the appropriate engineering standards and design codes
- Complete bid reviews and analysis of the equipment supply proposals
- Coordinate the execution of the mills projects to meet the plan that has been approved
- Prepare and present project reports to meet the requirements of PPC meetings
- Develop detailed project work breakdown structures in SAP and manage the project’s cost to plan
- Develop the mills cash flow forecast and ensure compliance with the forecast with input from the project responsible persons
- Drive the scheduling, procurement, installation, and commissioning of the new equipment and drive the testing, highlighting any identified design efficiencies.
- Ensure the department compliance with all statutory, safety, environmental, and mill procedures
- Manage the projects department, which includes the drawing office, project team, and all project resources, managing project delivery and work output
What are we looking for?
- Project Manag ement Professional (PMP) or equivalent
- BSc or National Diploma in Mechanical, Electrical, or Chemical Engineering or Pulp and Paper Processing would be preferred
- 5-8 years of project implementation experience in a manufacturing environment
What’s in it for you?
- Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
- Learning and development programmes to fast-track your career within Sappi
- Opportunities to travel (dependent on the role)
- Market-leading leave benefits
- Employee wellbeing benefits
Risk Manager
Posted 25 days ago
Job Viewed
Job Description
We are hiring!
At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.
We’re on the lookout for an experienced Risk Manager to direct, manage and coordinate an integrated Risk Management Department through measuring and assessing risks to the organisation and to manage and coordinate an integrated management system that ensures compliance to all Safety, Health, Security, Fire & Emergency Preparedness within the business and direct and facilitate the certification requirements in respect of ISO certification (OHSAS 18001 and ISO 45001) and to continuously improve on the mill’s risk profile in respect of all of the above.
As aRisk Manager, you will be responsible for:
- Prepare and control the risk department business plan covering personnel, assets, installations, equipment, vehicles, insurance premium capex, and major contracts
- Set key performance indicators (KPIs) for team members, conducting regular performance reviews, and providing feedback to ensure continuous improvement
- Identify training needs and foster the professional development of team members. This might include mentorship, supporting certifications, or ensuring ongoing education in relevant areas such as risk assessment, compliance, or financial analysis
- Create a positive work environment and foster a culture that values open communication, risk awareness, and ethical behavior
- Management Representative for ISO 45001 and maintain the integrated management system (IMS) and review frequently Mill compliance and continuous improvement
- Ensure and advise on compliance with statutory requirements in the risk management field through the monitoring of legislative changes, consultation with legal experts, external legal compliance audits, corrective action plans, and internal audits
- Prepare and distribute relevant reports reflecting the Mill’s risk management status on a monthly, quarterly, and annual basis
- Recommend risk control strategies to minimise risk exposure and monitor the effectiveness of the risk management process
- Directs the Risk Specialist (Security and Emergency Preparedness) in terms of the mill’s emergency preparedness and response plans in terms of the minimum standards expected for the protection of company assets
- Ensure that suitable simulations/drills are held to test the emergency plans and prepare the emergency coordination teams
- Create and promote a culture where employees at all levels understand their role in maintaining safety and risk mitigation
- Initiate and oversee safety behavior programs that encourage all employees to take personal responsibility for safety
- Lead programs that recognize and reward individuals or teams for exemplary safety practices, thereby reinforcing positive behaviors within the safety culture
- Lead the organization’s crisis management efforts by ensuring that emergency plans are in place, employees are trained, and that there is a coordinated response to incidents such as natural disasters, health emergencies, or security breaches
- Liaise with insurance brokers, surveyors, assessors, mill personnel, company legal advisers, and legal counsel on all insurance matters when needed
- Ensure that corrective and preventive action is taken for non-conformances through correct channeling to the responsible people
- Ensure that legal requirements are complied with in all respects that the required registers are maintained and that the necessary documentation and investigations are forwarded to the Department of Labour
- Set annual targets, objectives, and action plans for the mill and risk department to achieve continuous improvement and to meet certification requirements
- Direct a communication strategy to generate awareness and knowledge of safety requirements with the employee and contractor employee workforce
- Directs the mill towards improvements required to reduce occupational hygiene exposures and to meet legal requirements
What are we looking for?
- B degree in at least one of the SHE disciplines
- 5 - 8 Years post-graduation experience within the SHE field of which 2 years should be in a Managerial field
- In-depth knowledge of health and safety-related legislation and licensing processes
- Strong computer literacy (MS Office Suite)
What’s in it for you?
- Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
- Learning and development programmes to fast-track your career within Sappi
- Opportunities to travel (dependent on the role)
- Market-leading leave benefits
- Employee wellbeing benefits
Wellness Advisor - Scottsburgh
Posted 25 days ago
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Job Description
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Scottburgh
Contract: Permanent
Remuneration: Market related
EE position: Yes
About our companyClicks Group
IntroductionTo offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
Job Objectives:- To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
- To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
- To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
- To prevent wastage in own area by adhering to stock rotation principles.
- To prevent stock losses by following all risk management policies and principles.
- To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
- To implement product merchandising by following the merchandising guidelines and procedures.
- To adhere to all store standard operating procedures.
- To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
- Desirable: Basic health, fitness and supplements product knowledge.
- Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management).
- Essential: Good communication and interaction skills.
- Customer and service orientation.
- Basic computer literacy.
- Relating and Networking.
- Persuading and Influencing.
- Delivering Results and Meeting Customer Expectations.
- Following Instructions and Procedures.
- Presenting and Communicating Information.
- Achieving Personal Work Goals and Objectives.
- At least 1 year related experience.
- Selling skills; customer related training.
- Experience working with sports nutrition and vitamin related products.
- Essential: Matric (Maths 50%/Maths Lit 50%, English 50%).
- 38 - 40hrs.
Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
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Engineer: Boilers
Posted 25 days ago
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Job Description
At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse, inclusive, and safe environment.
We’re on the lookout for an experienced Engineer: Boilers to supply competent and cost-effective maintenance and engineering support, service, advice, solutions, and techniques to maximize boiler performance in a safe and legally compliant manner.
As an Engineer: Boilers, you will be responsible for:
- Develop, implement, and maintain standards to increase boiler plant and equipment reliability and safe operation
- Complete failure analysis of plant and equipment as per plant standards, identify probable root causes, and ensure close-out
- Inspect the internal condition of the boiler during shutdown in relation to the AIA to obtain a COC after any modification and repair
- Manage boiler inspection reports and repair data books
- Assist the Maintenance Manager with long-term maintenance planning, budgeting, capex, maintenance, and project work execution
- Provide weekly feedback to the Maintenance Manager on boiler performance, unresolved engineering problems, monthly project reports, investigations undertaken, and the status
- Support ISO9000 (Quality Management System), ISO14001 (Environmental Management Standards), ISO50001 (Energy Management System), and OHSAS18000 (Health and Safety Management System) for engineering in the section. Educate the team on the requirements and monitor adherence to standards, policies, procedures, and work instructions
- Participate in the development of safe work procedures for the section, perform critical task analysis, guide and monitor the team on correct isolation and lockout procedures when performing maintenance work
What are we looking for?
- At least 5 years of boiler and turbine experience
- Experience within the pulp and paper industry would be advantageous
- NQF level 7 Engineering Qualification (BSc / BEng / BTech in Mechanical Engineering)
- GCC (Factories) or permission to write will be considered advantageous
- Management Development Programme (MDP) or relevant management qualification will be considered advantageous
What’s in it for you?
- Opportunity to work within a global organization that continues to thrive in a rapidly changing world even after 80 years of existence
- Learning and development programs to fast-track your career within Sappi
- Opportunities to travel (dependent on the role)
- Market-leading leave benefits
- Employee wellbeing benefits
YES Intern 2026: Financial Services Advisory
Posted today
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? BDO YES Internship Programme
Kickstart your career with us We've got 12month Fixed-Term Contract roles ready for you to explore.
Step into your future with one of the world's fastest-growing professional services firms. BDO's YES Internship Programme is your chance to gain real work experience, grow your skills, and find your place in the world of business.
Who We Are
At BDO, we're all about people. We believe in helping you grow—not just as a professional, but as a person. When you join us, you're not just an intern. You're part of a team that's shaping the future of work.
What's In It for You?
? A hands-on, real-world learning experience
? Real projects, real impact—no coffee runs here
? Build your skills and confidence as you move from student to professional
? Be part of a young, energetic team that's going places
? Connect and collaborate with BDO leaders and mentors
? Boost your personal and professional growth
This is more than just an internship. It's a launchpad.
? Skills, That'll Make You Stand Out:
- You know how to write a solid, professional email
- Comfortable using Microsoft Excel, Word & PowerPoint (intermediate level)
- You can communicate clearly and confidently in English—written and spoken
- You've got admin experience and know how to keep things running smoothly
? Experience We Value:
You've done office support or admin work before—think data entry, collecting info, keeping things organized (but not just basic filing)
? Qualification:
Degrees/diplomas/certificates in the following areas:
- Information systems
- Computer Sciences
- Internal Audit
- Business Administration
- Compliance/regs related
? What Makes You a Great Fit:
- You're fluent in English and know how to get your message across
- You're a great communicator and know how to work well with others
- You can work independently and manage your time like a pro
- You care about getting the details right
- Teamwork is your vibe—you know how to collaborate and support
? Take the first step toward a meaningful career with BDO's YES Internship Programme. Let's grow together.
Mgr-Front Office I_SA
Posted today
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Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationProtea Hotel Johannesburg Wanderers, Corner Corlette Drive and Rudd Road, Illovo, South Africa, South Africa, 2196
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.