13 Jobs in Scottburgh

Patient Services Representative

Scottburgh, KwaZulu Natal R180000 - R250000 Y Tidelands Health

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Job Description

Employee Type:

PRN

Work Shift:

Day - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health
Patient Services Representative II
Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day.

A Brief Overview
The purpose of this position is to register all patients needing services and handle all first call resolutions for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance their patient experience. Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections.

What You Will Do

  • Engage patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitors to promote positive patient experiences. Assist patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.
  • Obtains and accurately enters required information for registration into the electronic health system. Follow prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur. Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
  • Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc. Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation.
  • Thoroughly and accurately documents insurance verification information in the system, identifying deductibles, copayments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record.
  • Answers all inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner. Consistently exhibits the highest level of service to all callers and fellow staff.
  • Contact patients by phone to remind them of upcoming appointments, relay instructions and/or to ask follow-up care questions as needed. Cancel and reschedule appointments as needed. May assist with identifying and initiating necessary referrals for specialist appointments, procedures and tests.
  • Organizes, expedites and follows-up on any paperwork related to patient care.
  • Schedules various types of appointments for providers and communicates any necessary instructions to the patient.
  • Performs various administrative support duties for department/work location. Opens, sorts and distributes all types of mail and correspondence as is necessary and assigned.

Education Qualifications

  • High School Diploma or equivalent Required

Experience Qualifications

  • Two (2) years of related customer experience, preferably in healthcare Required
  • Experience demonstrating proficiency in scheduling OR pre-registering patients. May consider prior call center experience

Skills And Abilities

  • Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations required
  • Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff required
  • Ability to perform with a high degree of accuracy and with meticulous attention to detail required
  • Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems required

Physical Demand
Light Physical Demand

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.

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Courier | Vehicle and Motorbike | Scottburgh

Scottburgh, KwaZulu Natal R150000 - R250000 Y Ampath Laboratories

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Ampath Laboratories

2025/09/12Scottburgh

Job Reference Number: C

Department: Kingsway

Business Unit:

Industry: Pharmaceutical And Medical/Healthcare

Job Type: Permanent

Positions Available: 1

Salary: Market Related

As a Courier at Ampath, you serve as a vital link between our laboratories and the communities we support.

Job Description

As a Courier at Ampath, you serve as a vital link between our laboratories and the communities we support. Your responsibility is to ensure the safe and efficient transport of medical specimens, reports, and parcels - whether by vehicle or motorbike. Through your reliability and commitment, you help deliver timely, life-impacting diagnostic services. This role places you at the heart of a high-performance culture, where your contributions directly support patient care and operational excellence.

Job Requirements

Role Requirements

To thrive in this role, you will need a Grade 12 qualification and a valid South African driver's licence :Code B as well as a Code A. These are the foundational tools that will empower you to navigate your routes confidently and responsibly. We are looking for someone with at least one year of general driving experience. If you have spent time on the road and understand the importance of punctuality, safety, and professionalism, you will feel right at home here.

Role Skills Requirements

Strong communication skills are essential. You will need to read, write, and speak English fluently to ensure clear interactions with clients, colleagues, and support teams.

Role Impact

In this role, you are not just delivering parcels, you are delivering trust, care, and precision. Your attention to detail and commitment to service excellence will help maintain the integrity of medical specimens and ensure that results reach the right hands at the right time. You will be a visible ambassador of Ampath, building strong client relationships and upholding our reputation for reliability and professionalism. With leadership that supports your growth and a team culture that values accountability, you will be empowered to make a meaningful difference every day.

Employment Equity and Diversity

At Ampath, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with our Employment Equity goals, we actively encourage applications from individuals across all backgrounds, especially those from underrepresented groups. We believe that diverse perspectives drive innovation and excellence in healthcare—and we're proud to create a space where everyone can thrive.

Hours of Work

45 hours per week

Work week

5 days

Location

Kingsway - Scottburgh

Closing Date

17 September 2025 at 21:00

If you're passionate about delivering exceptional care and want to be part of a high-performing, people-first culture, we'd love to hear from you.

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Trainee Manager

Scottburgh, KwaZulu Natal R180000 - R250000 Y Dis-Chem Pharmacies

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Job Description

Dis-Chem Pharmacies is continuously looking for Trainee Managers to build a talent pool for their Scottburgh store. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Minimum Requirements:

Essential:

  • Grade 12 / Matric
  • Minimum of 5 years' retail experience post training
  • Minimum of 2 – 3 years as manager with minimum of 8 people reporting directly to them
  • Front-end Admin Manager experience
  • Retail/FMCG experience
  • ERP,CRM or ordering system experience
  • KRONOS/ SAP and/ or related system experience
  • Willing and able to work retails hours
  • Local Traveling required
  • Driver's license and/or own reliable transport

Duties and Responsibilities:

Inventory Management:

  • Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels.
  • Ensures efficient stock flow to the sales floor.
  • Participate, assist, and support in the management of shrinkage. Participate, assist and support in the ordering of stock to maintain correct stock levels FMCG, Health and Beauty, when required.

Sales Floor & Receiving:

  • Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty.
  • Assist with the adherence, implementation and maintenance of labeling, pricing and layout standards in FMCG, Health and Beauty.
  • Assist with goods receiving duties guided by the standard operating procedures.
  • Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures.
  • Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures.

Sales Targets:

  • Assists with achieving set store sales targets, including but not limited to FMCG, Health and Beauty.
  • Partner with all head of departments to ensure targets are met.
  • Support management to ensure promotions are effectively executed.
  • Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures.
  • Propose innovative ideas to senior management to increase market share.
  • Assist in the development of regional retail strategies to raise customers' pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty.

Point of Sale Operations and Finance:

  • Assist with daily cash-ups and review of the reconciliation's packs and paperwork.
  • Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards.
  • Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts.
  • Support in analyzing and interpreting Financial Income statements.
  • Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget.
  • Support management with transaction integrity throughout the store guided by company internal control procedures.
  • Support in ensuring the accuracy and completeness of branch transactions.
  • Support management to improve cashier service levels and cashier productivity rates.
  • Assist with controlling overtime and casual spend.
  • Assist with sign off and investigation of run ends daily.
  • Support management to disseminate, collate, and report all relevant information between store and department managers.
  • Assist in any internal or external audits conducted in store.

Customer Service:

  • Assist with addressing customer complaints promptly and regulate both complaints and compliments.
  • Assist with the ensuring that customer request system is operational and actioned daily.
  • Encourage and report on new loyalty signups continuously.
  • Assist with the ensuring of accurate manual processing of points to customer accounts.
  • Assist with providing customers with feedback regarding queries and complaints.

HR Process Support:

  • Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management.
  • Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.
  • Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but not limited to master data and transactional management.
  • Assist the store with the delivery of HR policies and system implementations.
  • Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.

Trainee Programme Adherence:

  • Participate and engage in meetings, workshops, and other learning opportunities.
  • Assist managers and completing assigned tasks for on the job learning purposes.
  • Completion of all required learning programs and assessments to be deemed competent.
  • Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager.

General:

  • Housekeeping must be in accordance to Dis-Chem standards and ensure store cleanliness.
  • Adhere to Dis-Chem Policies and Standard Operating Procedures.
  • Adhere to Dis-Chem Health and Safety Regulations.
  • Adhere to the Dis-Chem uniform and personal appearance policy.

Competencies

Essential:

  • Knowledge - Sound knowledge and understanding of retail store management disciplines with retail admin experience.
  • Cognitive Skills - Analyse simple to semi-complex situations, evaluate multiple options, and make informed decisions to achieve
  • Business Acumen - Follow guidelines, regulations, principles, and standards. Understand business complexities.
  • Communication Skills - Communicates effectively with all types of people, this includes explaining concepts to first time users. Attentive and active listening.
  • Interpersonal Skills - Able to identify and manage your own emotions and the emotions of others. Conflict management, counselling skills and networking skills. Emotional Intelligence.
  • Quality Orientation - Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
  • Self-Management Skills - Diplomatically handles challenging or tense interpersonal situations. Copes well with pressure and has the capacity to recover quickly from difficulties or toughness.
  • Management - Develop employees through transferring knowledge
  • Technical skills - Basic computer skills (Word, Excel, PowerPoint and Outlook), numerical SAP (Retail & SuccessFactors). GKPOS.

Special conditions of employment:

  • South African citizen
  • MIE, clear criminal and credit
  • Willing and able to work retails hours
  • Local Traveling required
  • Driver's license and/or own reliable transport

Remuneration and benefits:

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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Accounting Clerk_SA

Illovo Beach, KwaZulu Natal R180000 - R250000 Y Marriott International

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Additional Information

Job Number

Job CategoryFinance & Accounting

LocationProtea Hotel Johannesburg Wanderers, Corner Corlette Drive and Rudd Road, Illovo, South Africa, South Africa, 2196

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Transmit information or documents using a computer. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Post requisitions and document selection activities. Ensure accurate maintenance of all employee records and files. Maintain confidentiality and security of employee and property records, files, and information. Regularly coordinate employee celebrations.

Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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Director: Business Restructuring

Illovo Beach, KwaZulu Natal R900000 - R1200000 Y BDO

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Purpose of the role:

The local and global business environment requires access to skilled restructuring professionals to meet the current demand. You will use your skills and experience to help our clients anticipate and manage the impact of economic changes and challenges to their businesses. As a Restructuring Professional, you will be required to take statutory appointments in the business rescue and/or the liquidation profession. You will be required to work on compromises and various forms of informal restructuring assignments, including independent business reviews. You will work as part of an existing and dynamic team and will report to senior staff.

Main Duties & Responsibilities

  • Everything you do will lead to providing definitive restructuring services to clients. You will analyse all relevant information to a financially distressed business, including financial statements and contracts as part of your restructuring mandates.
  • You will be required to draft restructuring plans and be able to convert financial information into acceptable formats such as business rescue plans, Liquidation and distribution accounts and independent business reviews
  • You will be required to work with a myriad of people, at all levels of seniority, with dignity and care.

The opportunity:

  • You will work with challenging but motivating projects spread across a wide spectrum of companies nationwide, specifically focusing on financially distressed businesses.
  • You will be working with a vibrant team that is focused on helping our clients succeed. Moreover, this role will offer you a diverse and independent work schedule that requires commitment and initiative.

What we look for:

  • We are most interested in people who are naturally curious and ready to work in the restructuring environment. We are looking for a sociable and outgoing professional who enjoys working with others and building relationships with both colleagues and clients.
  • A goal-oriented individual who can implement strategies with the ambition to strive for excellent service. Furthermore, we need a structured individual with good analytical skills and a genuine interest in restructuring.
  • In return, you can expect the support of colleagues, as well as the requisite training you'll need to grow in your career.

What working at BDO Offers:

We understand the importance of continuous professional development for our employees and so we offer support, coaching, mentoring and feedback.

You will have the flexibility and freedom to outline and manage your work plan and therefore have complete ownership of your role.

We also offer a highly competitive compensation package that reflects our appreciation for your performance and the value you bring to our business.

Consultancy to BDO can also be explored

Requirements:

Qualifications:

  • BCom, LLB and /or CA (SA)
  • Around 2-4 years' post article experience as an accountant or attorney, with good commercial experience

  • Excellent critical thinking and analysis skills, and the confidence to identify and resolve problems

  • The ability to speak in public and run internal and external meetings

  • A proven record of excellence in communication and negotiation, supported by the technical writing skills to translate data into compelling stories and meaningful insights.

  • Licensed business rescue practitioner with CIPC and /or on the Master of High Court's liquidators panel (or willing to be licensed by CIPC or to be placed on the Masters panel once employed

Skills & Attributes:

  • Identifying potential issues and solutions in financially distressed businesses
  • Demonstrating your professionalism while working in difficult client environments whilst still providing exceptional client service

  • Operating effectively in a regulated environment, with a focus on protecting the capital markets and the investing public

  • Having a genuine passion for protecting the financial markets via audit procedures auditing, and the resilience to prioritize and adapt in a demanding, fast-moving, constantly changing environment.

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Compliance Practitioner

Illovo Beach, KwaZulu Natal R450000 - R550000 Y BDO

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Primary Purpose of the Job

This role will be a key member of the Compliance Team that supports BDO South Africa in building a resilient and successful business , by:

  • Designing and facilitating effective and efficient compliance processes with clearly defined roles and responsibilities, that enable business to deliver exceptional client service
  • Being a trusted advisor to business, advising on regulations, policies and procedures and enhancing skills through focused training and awareness programmes
  • Implementing monitoring processes, providing value-add reporting and ensuring remedial action is taken for identified non-compliance
  • Entrenching a strong culture in the firm that is about more than pure compliance, but also about promoting a message that everyone has a role to play in protecting the firm against risk.

The team is responsible for the "Relevant Ethical Requirements (including Independence)" and "Acceptance and Continuance of Client Relationships and Specific Engagements" components of ISQM1.

The Compliance Practitioner role will report into the Senior Manager: Independence, Conflicts and Ethics within the broader Compliance team, and will be responsible for designing, implementing and monitoring effective and efficient processes to ensure compliance with policies relating to the above components.

Main Duties and Responsibilities

Non-Assurance Services (NAS) Process:

Monitoring and review of NAS to Public Interest Entities. Includes drafting of concurrence letters and meticulous maintenance of NAS tracker and register.

Participate in current automation initiative.

Monitoring and Maintaining Firm Entity Management System:

  • Maintain firm's prohibited entity list.
  • Efficient facilitation of quarterly public interest entity validations.

Breach Remediation Assistance:

  • Drafting breach consultations and assisting with implementation of remediation where it pertains to the Independence, Conflicts and Ethics function.
  • Communication of remediation actions to other stakeholders and tracking successful implementation.

Training and Communication:

  • Development of content to create awareness of Independence, Conflicts and Ethics through various information methods, including email communication and webcast training.

Annual Independence Declaration Process:

  • Assistance with annual independence declaration process, including roll-out, exception resolution and reporting to leadership.

New Joiner Declaration Process and Training:

  • Presenting training to new joiners on Independence, Conflicts and Ethics.
  • Assistance with new joiner declaration process, including roll-out, exception resolution and reporting to leadership.

Financial Interest Declaration Process:

  • Assistance with quarterly financial interest declaration process, including roll-out, exception resolution and reporting to leadership.

Consultations:

  • Assist with consultations related to firm and personal independence matters.

Internal and External Review Readiness:

  • Ensure continuous readiness for internal monitoring and external regulatory reviews.

Qualifications, Recognition of Prior Learning, Work Experience, and Knowledge

Qualifications/Recognition of Prior Learning equivalent

  • A qualification in Compliance, Risk, Finance or Audit

Work Experience

  • 2-3 years of experience in similar risk management, independence and/or compliance roles.
  • Experience within a professional services/audit firm would be advantageous.
  • Design and implementation of policies and processes for regulatory compliance and risk mitigation.
  • Training design and presentation
  • Project management experience
  • Business analysis experience relating to technology solutions.

Knowledge

  • Intermediate Excel, Word and PowerPoint.
  • Excellent written and spoken English language skills

Competencies: Technical & Behavioural

Technical Competencies

  • Efficient processing of compliance related tasks.
  • Progress reporting and Project Management.
  • Design and review controls to mitigate identified risks.
  • Attention to detail

Behavioural Competencies

  • Good interpersonal and organisational skills
  • Strong spoken and written communication skills
  • Ability to work independently and collaborate with team members
  • A proactive approach to continuous improvement

BDO Core Competencies

  • Relationships and Collaboration
  • Exceptional Client Service
  • Engaging people
  • Quality, Risk management and Operational performance
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Waiter - Food & Beverages _SA

Illovo Beach, KwaZulu Natal R104000 - R156000 Y Marriott International

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Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationProtea Hotel Johannesburg Wanderers, Corner Corlette Drive and Rudd Road, Illovo, South Africa, South Africa, 2196

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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Waiter-Banquets_SA

Illovo Beach, KwaZulu Natal R200000 - R250000 Y Marriott International

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Job Description

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationProtea Hotel Johannesburg Wanderers, Corner Corlette Drive and Rudd Road, Illovo, South Africa, South Africa, 2196

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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Mgr-Front Office I_SA

Illovo Beach, KwaZulu Natal R120000 - R150000 Y Marriott International

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Job Description

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationProtea Hotel Johannesburg Wanderers, Corner Corlette Drive and Rudd Road, Illovo, South Africa, South Africa, 2196

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

  • Develops specific goals and plans to prioritize, organize, and accomplish your work.

  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

  • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

  • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

  • Encourages and building mutual trust, respect, and cooperation among team members.

  • Serving as a role model to demonstrate appropriate behaviors.

  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

  • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.

  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

  • Responds to and handles guest problems and complaints.

  • Sets a positive example for guest relations.

  • Empowers employees to provide excellent customer service.

  • Observes service behaviors of employees and provides feedback to individuals.

  • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

  • Ensures employees understand customer service expectations and parameters.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

  • Implements the customer recognition/service program, communicating and ensuring the process.

  • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

  • Supervises same day selling procedures to maximize room revenue and control property occupancy.

  • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

  • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

  • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

  • Participates in employee progressive discipline procedures.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Analyzes information and evaluating results to choose the best solution and solve problems.

  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

  • Performs all duties at the Front Desk as necessary.

  • Runs Front Desk shifts whenever necessary.

  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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Audit Supervisor

Illovo Beach, KwaZulu Natal R104000 - R130878 Y BDO

Posted today

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Job Description

Audit Supervisor

At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationship, with colleagues, clients and other stakeholders and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities and our client's unparalleled support.

BDO's global organisation extends across 167 countries and territories, with 91,054 people working out of 1,658 offices – and we're all working towards one goal: to provide our clients with exceptional service. Our firms across the organisation cooperate closely and comply with consistent operating principles and quality standards

The Audit Supervisor is responsible for overseeing and ensuring that work is planned, executed and completed efficiently in accordance with the Firm's policies and procedures and keeps the Engagement Manager and/or the Engagement Partner informed of matters or issues which might impact on the audit opinion or any other matters of concern or opportunities from the audit.

Responsibilities:

  • Ensure that the audit planning is signed off before commencement of execution of the audit

  • Manage preparation of detailed budgets & staff allocation

  • Submission of task code request & approval of overruns.

  • Communication of deadlines and budget to staff

  • Liaison with client and preparation of the schedule of audit requirements -

  • Perform function of principal client contact and take full responsibility for the client relationship management and ensure that all queries are solved timeously

Execution:

  • Review the draft financial statements and audit opinion

  • Attend & present at audit committee meetings

  • Attend and facilitate wrap-up meetings

  • Ensure that the files for archiving are done

  • Ensure timeous archiving of files

  • 'Ensure signed financials are given to the Audit Administrator

Competencies:

  • Project Management

  • English proficiency (Verbal and Written)

  • Client interaction

  • Negotiation

  • Presentations Skills

  • Administrative Skills

Qualifications:

  • At least PGDA/CTA

  • ITC preferable

  • Completed 3 years SAICA training contract

The appointment will be made in terms of the Firm's Employment Equity Policy.

Only short-listed candidates will be contacted.

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