18 Workshop Foreman jobs in South Africa

Overview

MAIN PURPOSE OF JOB :

• To ensure service and repair are carried out to the highest standard of quality possible to ensure customer satisfaction.
• To ensure efficient use of material, equipment, and labour resources.
• To control and supervise staff in the use of equipment and tools to effect repair and diagnosis of vehicle faults and service to vehicles.

Relationships and Personal Activities

• Directly responsible to the Service Manager.
• Responsible for technicians, apprentices, workshop cleaner / s, wash-bay staff, diagnostic and repair equipment, tools, gauges and measuring equipment.
• Relationships with customers, company staff, manufacturers representatives and other representatives, Health and Safety Officials and training authorities.

Objectives and Key Tasks

Improved profitability :

• To ensure maximum effective use of equipment and labour ensuring high productivity output.
• To ensure all chargeable materials are recorded on job cards for invoicing.
• To ensure minimum wastage of consumable materials.

Customer Satisfaction :

• To ensure a customer satisfying level of service and repair quality.
• To ensure vehicles cleanliness is maintained during service and repair.

Health and Safety :

• To ensure staff take all precautions necessary to effect health and safety in the workshop.
• To ensure customers are protected from any possible dangers or hazards in the workshop

MAIN JOB FUNCTIONS : Staff :

• To ensure staffs are trained to enable high levels of quality and efficiency.
• To ensure jobs are fairly and correctly allocated to technicians.
• To supervise tests and ensure correct use of equipment and document security.
• Cross departmental disciplines.
• To ensure all repair orders are correctly costed, operational numbers and defect codes are forwarded to the costing office for pricing.
• Maintain reasonable control over sublet suppliers, using competent suppliers at the best costing and who can provide timeous delivery.

Security

• Ensure customers property is secure.
• Ensure all materials and parts drawn from the Parts Department are accounted for.
• Ensure all equipment and documentation and materials are accounted for.

Administration

• To ensure progress of jobs through workshop.
• To authorise consumable and internal parts requisitions.
• To authorise non-productive time spent on vehicles or in the workshop.
• To ensure health and safety procedures are observed and always maintained.
• To circulate new and up to date manuals and literature for new vehicles or techniques.
• Add fixed rate units to all job cards before submission to the costing and claims department.
• Workshop Controlling.

Experience and Qualifications

• The ability to supervise a labour workforce.
• The ability to assess and report on staff performance.
• The ability to discuss and negotiate agreeable solutions to customer problems.
• The ability to maintain personal technical knowledge and skills.

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Overview

SUMMARY :

Main Purpose of the Role :

To provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service.

Position Information

Key Performance Areas :

• Manage and monitor labour sales and workshop profitability, and at all times conduct effective workshop planning
• Plan workshop production according to productive and available staff
• Attend to escalated workshop (technical) problems accordingly
• Evaluate all serviced vehicles (technical) and assist in ordering parts
• Maintain good housekeeping within department
• Manage training of all service staff
• Provide feedback to all workshop staff on individual performance against targets
• Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels
• Manage risk (financial and non – financial) within department
• Manage and drive personal and professional development
• Provide efficient and effective internal communication

Minimum Requirements

• Senior Certificate (Grade 12)
• Qualified Motorcycle Technician
• 5 Years’ Workshop experience in a Dealership as Technician.
• Supervisory / Foreman experience in a Workshop would be highly advantageous.
• The aptitude and competency to manage a team effectively
• Valid motorcycle license

Essential Competencies / Skills / Knowledge

• Diagnostic Ability / Skills
• Working knowledge of i-vehicles
• Planning & Organising
• Customer & Service Orientation
• Leading & Managing Teams
• Following Instructions & Procedures
• Coping with Pressure & Setbacks

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Our passenger dealer client based in Polokwane is looking for an experienced and qualified Workshop Foreman.

Job Description KEY OUTPUTS:

• Ensures appropriate allocation of work to technicians.
• Ensures work completed meets service delivery and quality control requirements.
• Effectively arranges for the allocation and distribution of outwork to service providers.
• Accurately orders supplies for the workshop.
• Ensure customers’ needs are understood and resolved.
• Leadership of the team.

Position Overview Specific Role Responsibilities KEY OUTPUTS:

• Ensures appropriate allocation of work to technicians.
• Ensures work completed meets service delivery and quality control requirements.
• Effectively arranges for the allocation and distribution of outwork to service providers.
• Accurately orders supplies for the workshop.
• Ensure customers’ needs are understood and resolved.
• Leadership of the team.

Qualifications and Experience QUALIFICATIONS AND EXPERIENCE:

• Qualified Technician with leadership skills.
• Previous experience as a Foreman and/or Team Leader will be advantageous.
• Proven track record of successes and achievements.

Skills and Personal Attributes KNOWLEDGE AND SKILLS:

• Sound understanding of processes and systems.
• Good product knowledge.
• People Management skills to lead/drive a great team.
• Communication Skills.
• MS Office (intermediate).
• Motivated and enthusiastic about the product.
• Excellent leadership skills and abilities.

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Workshop Foreman (Trucks) job vacancy in Worcester.

Our truck workshop in Worcester currently holds a vacancy for a Supervisor: Foreman. This position will be suited to an experienced person who can ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains consistently high customer satisfaction.

To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.

Duties and Responsibilities

• Recruits, hires and motivates qualified service technicians.


• Assists technicians in developing their skills.


• Understands, keeps abreast of, and complies with all regulations that affect service operations, such as hazardous waste disposal, OHSA Right-to-Know, etc.


• Understands and ensures compliance with manufacturer warranty and policy procedures.


• Ensures that all department employees receive appropriate manufacturer training.


• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.


• Ensures that all repairs are assigned to technicians in an equal and fair manner.


• Provides technical support for technicians when necessary.


• Ensures repairs are charged out correctly.


• Checks progress of each repair order throughout the day.


• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.


• Road tests vehicles to quality-check work performed.


• Accounts for all documents; ensures that none are missing, and all are processed correctly.


• Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience.


• Handles all customer complaints within 24 hours, informing other managers as appropriate.


• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.


• Monitors technicians’ daily productivity reports and corresponding payroll records.


• Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.


• Ensures the proper care, storage, and inventory of special tools.


• Keeps abreast of new equipment and tools available and recommends purchases.


• Fills in for service advisor and dispatcher when necessary.


• Attends manager’s meetings as requested.


• Strives for harmony and teamwork within the department and with all other departments.


• Maintains a safe work environment.


• Maintains professional appearance.


• Other tasks as assigned.

Qualifications and Experience

• Qualified Diesel Technician


• Must have workshop Foreman experience


• Mercedes Benz, Freightliner, Fuso, UD, Volvo etc. brand (Commercial Vehicles) Experience advantageous

Skills and Personal Attributes

• Have sound communication skills in English and language commonly spoken in the area (speak & write).


• Interpersonal competence; effective at working with people, building team spirit, reconciling conflict, listening, and supporting others.


• Professional and technical expertise in vehicle service and repair maintenance.


• Problem-solving and motor vehicle fault-finding skills.


• Planning and organising


• Supervising and leading; providing team members with clear direction, motivating and empowering others, providing people with development opportunities, and setting appropriate standards of behaviour.


• Delivering results and meeting customer expectations.


• Following instructions and processes; appropriately follows instructions from others without unnecessarily challenging authority; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal and technical obligations and safety requirements of the role.


• Coping with pressure and setbacks.


• A team player


• Decision-making and action orientated.


• A developing understanding of the commercial factors of managing a successful business operation.


• Valuing Diversity

Personal Attributes

• Initiative


• Perseverance


• Adaptability


• Someone who values and builds relationships.


• Alignment with the brand.


• Positive thinking

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Our well-known automotive dealer client based in Tzaneen currently holds a vacancy for a Workshop Foreman.

This position will be suited to an experienced person who has the ability to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers.

Specific Role Responsibilities:

The responsibilities of a Foreman include the following tasks:

• Recruits, hires, and motivates qualified service technicians.
• Assists technicians in developing their skills.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Provides technical support for technicians when necessary.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience.
• Handles all customer complaints within 24 hours, informing other managers as appropriate.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
• Monitors technicians’ daily productivity reports and corresponding payroll records.
• Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage, and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Fills in for service advisor and dispatcher when necessary.
• Attends manager’s meetings as requested.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains a safe work environment.
• Maintains professional appearance.
• Other tasks as assigned.

Qualifications and Experience

Minimum Qualifications and Experience needed:

• Must have workshop Foreman experience

Skills and Personal Attributes

Skills:

• Have sound communication skills in English and language commonly spoken in the area (speak & write).
• Interpersonal competence; effective at working with people, building team spirit, reconciling conflict, listening, and supporting others.
• Professional and technical expertise in vehicle service and repair maintenance.
• Problem-solving and motor vehicle fault-finding skills.
• Planning and organizing.
• Supervising and leading; providing team members with clear direction, motivating and empowering others, providing people with development opportunities, and setting appropriate standards of behaviour.
• Delivering results and meeting customer expectations.
• Following instructions and processes; appropriately follows instructions from others without unnecessarily challenging authority; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal and technical obligations and safety requirements of the role.
• Coping with pressure and setbacks.
• A team player.
• Decision-making and action-oriented.
• A developing understanding of the commercial factors of managing a successful business operation.
• Valuing Diversity.

Personal Attributes:

• Initiative.
• Perseverance.
• Adaptability.
• Someone who values and builds relationships.
• Alignment with the brand.
• Positive thinking.

Also submit cvs to

#J-18808-Ljbffr

Overview SUMMARY : Main Purpose of the Role : To provide effective technical and specialist support to staff, whilst ensuring a high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence in the Dealership by providing quality service. Position Information Key Performance Areas : Manage and monitor labour sales and workshop profitability, and at all times conduct effective workshop planning Plan workshop production according to productive and available staff Attend to escalated workshop (technical) problems accordingly Evaluate all serviced vehicles (technical) and assist in ordering parts Maintain good housekeeping within department Manage training of all service staff Provide feedback to all workshop staff on individual performance against targets Control (WIP) work in progress on all vehicles in the workshop daily to acceptable levels Manage risk (financial and non – financial) within department Manage and drive personal and professional development Provide efficient and effective internal communication Minimum Requirements Senior Certificate (Grade 12) Qualified Motorcycle Technician 5 Years’ Workshop experience in a Dealership as Technician. Supervisory / Foreman experience in a Workshop would be highly advantageous. The aptitude and competency to manage a team effectively Valid motorcycle license Essential Competencies / Skills / Knowledge Diagnostic Ability / Skills Working knowledge of i-vehicles Planning & Organising Customer & Service Orientation Leading & Managing Teams Following Instructions & Procedures Coping with Pressure & Setbacks #J-18808-Ljbffr

Workshop Foreman (Trucks) job vacancy in Worcester. Our truck workshop in Worcester currently holds a vacancy for a Supervisor: Foreman. This position will be suited to an experienced person who can ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains consistently high customer satisfaction. To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers. Duties and Responsibilities Recruits, hires and motivates qualified service technicians. Assists technicians in developing their skills. Understands, keeps abreast of, and complies with all regulations that affect service operations, such as hazardous waste disposal, OHSA Right-to-Know, etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Ensures that all department employees receive appropriate manufacturer training. Conducts regular performance reviews for all technicians in accordance with dealership guidelines. Ensures that all repairs are assigned to technicians in an equal and fair manner. Provides technical support for technicians when necessary. Ensures repairs are charged out correctly. Checks progress of each repair order throughout the day. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Road tests vehicles to quality-check work performed. Accounts for all documents; ensures that none are missing, and all are processed correctly. Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience. Handles all customer complaints within 24 hours, informing other managers as appropriate. Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts. Monitors technicians’ daily productivity reports and corresponding payroll records. Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer. Ensures the proper care, storage, and inventory of special tools. Keeps abreast of new equipment and tools available and recommends purchases. Fills in for service advisor and dispatcher when necessary. Attends manager’s meetings as requested. Strives for harmony and teamwork within the department and with all other departments. Maintains a safe work environment. Maintains professional appearance. Other tasks as assigned. Qualifications and Experience Qualified Diesel Technician Must have workshop Foreman experience Mercedes Benz, Freightliner, Fuso, UD, Volvo etc. brand (Commercial Vehicles) Experience advantageous Skills and Personal Attributes Have sound communication skills in English and language commonly spoken in the area (speak & write). Interpersonal competence; effective at working with people, building team spirit, reconciling conflict, listening, and supporting others. Professional and technical expertise in vehicle service and repair maintenance. Problem-solving and motor vehicle fault-finding skills. Planning and organising Supervising and leading; providing team members with clear direction, motivating and empowering others, providing people with development opportunities, and setting appropriate standards of behaviour. Delivering results and meeting customer expectations. Following instructions and processes; appropriately follows instructions from others without unnecessarily challenging authority; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal and technical obligations and safety requirements of the role. Coping with pressure and setbacks. A team player Decision-making and action orientated. A developing understanding of the commercial factors of managing a successful business operation. Valuing Diversity Personal Attributes Initiative Perseverance Adaptability Someone who values and builds relationships. Alignment with the brand. Positive thinking #J-18808-Ljbffr

Our well-known automotive dealer client based in Tzaneen currently holds a vacancy for a Workshop Foreman. This position will be suited to an experienced person who has the ability to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.To provide effective technical and specialist support to staff, whilst ensuring a high quality of workmanship and service delivery to customers. Specific Role Responsibilities: The responsibilities of a Foreman include the following tasks: Recruits, hires, and motivates qualified service technicians. Assists technicians in developing their skills. Understands and ensures compliance with manufacturer warranty and policy procedures. Ensures that all department employees receive appropriate manufacturer training. Conducts regular performance reviews for all technicians in accordance with dealership guidelines. Ensures that all repairs are assigned to technicians in an equal and fair manner. Provides technical support for technicians when necessary. Ensures repairs are charged out correctly. Checks progress of each repair order throughout the day. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Road tests vehicles to quality-check work performed. Accounts for all documents; ensures that none are missing, and all are processed correctly. Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience. Handles all customer complaints within 24 hours, informing other managers as appropriate. Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts. Monitors technicians’ daily productivity reports and corresponding payroll records. Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer. Ensures the proper care, storage, and inventory of special tools. Keeps abreast of new equipment and tools available and recommends purchases. Fills in for service advisor and dispatcher when necessary. Attends manager’s meetings as requested. Strives for harmony and teamwork within the department and with all other departments. Maintains a safe work environment. Maintains professional appearance. Other tasks as assigned. Qualifications and Experience Minimum Qualifications and Experience needed: Must have workshop Foreman experience Skills and Personal Attributes Skills: Have sound communication skills in English and language commonly spoken in the area (speak & write). Interpersonal competence; effective at working with people, building team spirit, reconciling conflict, listening, and supporting others. Professional and technical expertise in vehicle service and repair maintenance. Problem-solving and motor vehicle fault-finding skills. Planning and organizing. Supervising and leading; providing team members with clear direction, motivating and empowering others, providing people with development opportunities, and setting appropriate standards of behaviour. Delivering results and meeting customer expectations. Following instructions and processes; appropriately follows instructions from others without unnecessarily challenging authority; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal and technical obligations and safety requirements of the role. Coping with pressure and setbacks. A team player. Decision-making and action-oriented. A developing understanding of the commercial factors of managing a successful business operation. Valuing Diversity. Personal Attributes: Initiative. Perseverance. Adaptability. Someone who values and builds relationships. Alignment with the brand. Positive thinking. Also submit cvs to #J-18808-Ljbffr

Our passenger dealer client based in Polokwane is looking for an experienced and qualified Workshop Foreman. Job Description KEY OUTPUTS: Ensures appropriate allocation of work to technicians. Ensures work completed meets service delivery and quality control requirements. Effectively arranges for the allocation and distribution of outwork to service providers. Accurately orders supplies for the workshop. Ensure customers’ needs are understood and resolved. Leadership of the team. Position Overview Specific Role Responsibilities KEY OUTPUTS: Ensures appropriate allocation of work to technicians. Ensures work completed meets service delivery and quality control requirements. Effectively arranges for the allocation and distribution of outwork to service providers. Accurately orders supplies for the workshop. Ensure customers’ needs are understood and resolved. Leadership of the team. Qualifications and Experience QUALIFICATIONS AND EXPERIENCE: Qualified Technician with leadership skills. Previous experience as a Foreman and/or Team Leader will be advantageous. Proven track record of successes and achievements. Skills and Personal Attributes KNOWLEDGE AND SKILLS: Sound understanding of processes and systems. Good product knowledge. People Management skills to lead/drive a great team. Communication Skills. MS Office (intermediate). Motivated and enthusiastic about the product. Excellent leadership skills and abilities. #J-18808-Ljbffr