38 Workplace Operations jobs in South Africa
Administrative Operations Partner
Posted today
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JOB DUCK IS HIRING AN ADMINISTRATIVE OPERATIONS PARTNER
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years
Role Overview
Step into a position where your organizational talent and proactive mindset make a real difference every day. You'll be the trusted right hand, easing the administrative load and keeping operations smooth and focused. From managing calendars and inboxes to ensuring clients feel supported and heard, your work will help maintain clarity and momentum. The Administrative Operations Partner role is ideal for someone who thrives on structure, enjoys meaningful client interaction, and takes pride in thoughtful, detail-oriented execution.
Schedule:
Monday to Friday from 8:00 AM to 5:00 PM EST (USA)
Your Responsibilities Will Include but Are Not Limited To:
- Managing inbox and calendar with precision and foresight
- Drafting standard letters using templates
- Following up with clients and requesting reviews
- Creating and maintaining client files
- Cross-checking court dates with calendar entries
- Inputting and updating client data in the CRM
- Developing SOPs and a client follow-up system
- Answering phone calls when needed (low volume)
What We're Looking For:
- At least one to two years of experience in administrative support or client coordination
- Knowledge in the development and implementation of SOPs preferred
- Ability to manage multiple tasks with clarity and calm
- Strong written and verbal communication skills
- Comfortable working independently and collaboratively
- Familiarity with Calendar and inbox management, CRM data entry and maintenance, Document drafting and formatting, Client communication and follow-up, Workflow and SOP development
- Conscientious and proactive
- Personable and client-focused
- Detail-oriented with strong prioritization skills
- Common sense and purpose-driven thinking
- Excellent organizational skills
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What's In It for You?
- Monthly compensation starting from
1060 USD to 1150 USD - Paid time off
and holiday pay. - Referral and annual
bonuses. - 100% Remote,
Full-Time, Long-Term Career Opportunity. - Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in?
Apply now and make sure to follow all the instructions
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.
PROJECTS MANAGER AND OFFICE MANAGEMENT
Posted 4 days ago
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Must be based in Johannesburg, South Africa
Experience in Project Management required
Experience working in information (cyber) security will be advantageous
Good technical understanding / base knowledge of Information Technology and in particular Penetration Testing will be advantageous
Good technical, analytical, interpersonal, communication and writing skills
Must be skilled in Microsoft Office applications in particular Word, Excel and Outlook
Must be well organised and work well under pressure
Finance experience will be advantageous
Must have drivers license and own transport
The duties for this role are divided into two areas of responsibility, namely Project Management and Office Management.
Project Management Duties :
Planning and recording of all our clients projects (both client and internal)
Management of resources i.e., analysts
Management of clients
Co-ordinate project to accomplish the project objectives
Obtaining the invoicing details of clients
Invoicing clients at start of project
Responsible for facilitating the delivery of the full project scope as outlined below:
Pre-Project Phase:-
- Assist the relevant key account manager, in conjunction with the analyst, to determine high level scope and resource availability
- Ensure that there is an aligned understanding across the key stakeholders
- Schedule project deliverables taking into consideration availability of staff required for reporting QA
- Ensure all required documentation is in place (signed SOW etc)
- Ensure analysts are given scope prior to commencement of project
- Ensure all logistics are arranged in terms of required access to perform the assessment (internal and external)
Initiation Phase / During Project :-
- Get invoicing details from clients
- Invoice client
- Ensure a proper handover is performed between analysts when working on a project
- Identify and address risks during the project, where required escalate to management
- Check project progress towards meeting its objectives
- Determine the cause of deviations from the plan and taking corrective actions to address deviations
- Mid project feedback
Closure Phase:-
- If required, perform general QA on reports
- Ensure adequate time is allocated to reporting QA
- Send deliverables to client
- Send clients feedback forms
- Set up presentation of results to clients (ensure sales / account manager is at the presentation).
Operations & Administrative Coordinator / Operasionele en Administratiewe Koördineerder
Posted today
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PLEK:
Jet Park, Boksburg
PosopsommingDie Operasionele en Administratiewe Koördineerder speel 'n deurslaggewende rol om die gladde dag-tot-dag funksionering van die besigheid te verseker. Hierdie pos behels kliëntediens, administratiewe ondersteuning, verkryging, logistieke koördinering, en operasionele toesig.
Die ideale kandidaat is georganiseerd, proaktief, en in staat om multitasking in 'n vinnige omgewing.
SleutelverantwoordelikhedeKliëntediens en Kommunikasie
- Beantwoord inkomende telefoonoproepe en verwys navrae toepaslik.
- Reageer vinnig en professioneel op E-posse en WhatsApp-boodskappe.
- Staan instap-kliënte by met navrae, aankope en diensversoeke.
- Doen telefoniese verkope en volg leidrade op om besigheid te genereer.
- Neem deel aan weeklikse vergaderings en lewer bydrae tot operasionele beplanning.
- Doen algemene liassering en dokumentbestuur.
- Doen daaglikse kontantopnames deur die "Point of Sale" (POS) stelsel te gebruik.
- Genereer en verwerk fakture met Pastel Accounting Software.
- Berei weeklikse operasionele en verkoopsverslae voor en dien dit in.
- Monitor en rekonsilieer brandstofverbruikrekords.
- Gebruik maatskappy se ouderdomsontleding om agterstallige rekeninge te identifiseer en op te volg met kliënte.
- Handhaaf akkurate rekords en werk interne stelsels op soos nodig.
- Handhaaf en werk interne databasisse en sigblaaie op.
- Staan by met dokumentvoorbereiding, drukwerk, en verspreiding.
- Bestel voorraad en bestuur verkrygingsprosesse.
- Volg voorraadvlakke en koördineer herbevoorrading soos benodig.
- Verseker tydige en akkurate ontvangs van goedere en materiale.
- Beplan afleweringsroetes doeltreffend om tyd- en brandstofverbruik te optimeer.
- Laai voertuie en verifieer die akkuraatheid van die vrag voor versending.
- Kontroleer voertuigvragte vir nakoming en veiligheid.
- Monitor voertuigonderhoudskedules en reël diensverskaffing.
- Handhaaf rekords van voertuiggebruik en prestasie.
- Hou toesig oor pakhuispersoneel en verseker nakoming van veiligheids- en operasionele protokolle.
- Oorsien voorraadhantering, berging en versendingsprosesse.
- Verseker netheid en organisasie van pakhuisareas.
- Staan by met die uitvoering van bemarkingsveldtogte en promosies.
- Ondersteun handelsmerk sigbaarheid deur kliëntebetrokkenheid en uitreike.
- Sterk organisatoriese- en multitasking vermoëns.
- Uitstekende kommunikasie- en interpersoonlike vaardighede.
- Vaardigheid in Microsoft Office (Excel, Word, Outlook).
- Ondervinding met Pastel Accounting en POS-stelsels word verkies.
- Vermoë om onafhanklik en as deel van 'n span te werk.
- Aandag aan detail en toewyding tot
PLACE:
Jet Park, Boksburg.
Job SummaryThe Operations & Administrative Coordinator plays a pivotal role in ensuring the smooth day-to-day functioning of the business. This position involves customer service, administrative support, procurement, logistics coordination, and operational oversight.
The ideal candidate is organized, proactive, and capable of multitasking in a fast-paced environment.
Key ResponsibilitiesCustomer Service & Communication
- Answer incoming phone calls and direct queries appropriately.
- Respond promptly and professionally to Emails & WhatsApp messages.
- Assist walk-in customers with inquiries, purchases, and service requests.
- Conduct telesales and follow up on leads to generate business.
- Participate in weekly meetings and contribute to operational planning.
- Perform general filing and document management.
- Conduct daily cash-ups using the Point of Sale (POS) system.
- Generate and process invoices using Pastel Accounting Software.
- Prepare and submit weekly operational and sales reports.
- Monitor and reconcile fuel consumption records.
- Use company age analysis to identify overdue accounts and follow up with clients.
- Maintain accurate records and update internal systems as needed.
- Maintain and update internal databases and spreadsheets.
- Assist with document preparation, printing, and distribution.
- Order stock and manage procurement processes.
- Track inventory levels and coordinate restocking as required.
- Ensure timely and accurate receipt of goods and materials.
- Plan delivery routes efficiently to optimize time and fuel usage.
- Load vehicles and verify load accuracy before dispatch.
- Check vehicle loads for compliance and safety.
- Monitor vehicle maintenance schedules and arrange servicing.
- Maintain records of vehicle usage and performance.
- Supervise warehouse staff and ensure adherence to safety and operational protocols.
- Oversee stock handling, storage, and dispatch processes.
- Ensure cleanliness and organization of warehouse areas.
- Assist in executing marketing campaigns and promotions.
- Support brand visibility through customer engagement and outreach.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience with Pastel Accounting and POS systems preferred.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to accuracy.
- Basic understanding of procurement and logistics principles.
Facilities Management Coordinator
Posted today
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Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch
Job Description
The Facilities Management team in the Facilities division (FCM) of Robert Bosch in Midrand is looking to employ an experienced Facilities Management Coordinator - Corporate as part of their team.
The purpose of the Facilities Management Coordinator - Corporate is to represent the Facilities Management (FCM) department in South Africa; to ensure the correct handling of the FCM scope and to allow the department to take over the necessary tasks and responsibilities. This position requires a "hands-on" and technical incumbent.
Duties will include but are not limited to the following:
- Effectively manage and control site operations
- Coordinate space demand and manage stakeholders
- Realize and coordinate the site related budget
- Local coordination of projects
- Apply Health Safety & Environment (HSE) rules in Robert Bosch South Africa (RBSA) sites
- Fitting / upgrade works management
- Site services management e.g. maintenance, cleaning, utilities, parking, keys, assets, access cards, coffee machine, etc.
- Asset operations management
- Induction / onboarding of new associates on FCM related topics
- Property insurance coordination
- CO2 Neutrality end environmental topics coordination
- Health, safety and environment (HSE) audits/controls coordination
- Real Estate operations coordination
- Be HSE representative for Robert Bosch South-Africa (RBSA) sites and support for all relevant topics
- Support with all eventual topics assigned to FCM department on demand like Car fleet, postage, etc.
Qualifications
Education
- Matric / Grade 12 certificate
- Completed degree or diploma in Engineering / Building Maintenance or related field
Experience
- At least 3 years+ experience in a similar role in Facility Management and building/maintenance related topics
- Safety at work knowledge; previous positions as an HSE officer would be an advantage
- The successful incumbent must be a "hands-on" & technical person but also have strong administrative related skills
- Building maintenance knowledge and experience
- Real Estate/Construction phases knowledge and experience
- Strong coordination skills
- Must be competent on all MS Office packages especially Excel for reporting purposes
Skills
- High sense of precision and attention to detail
- Good communication skills and ability to communicate to people on all levels
- Ability to prioritize
- Entrepreneurial thinking and ability to work self-directed
- Customer orientation with problem solving affinity
Additional Information
By choice, we are committed to a diverse workforce.
By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.
Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.
Director: Facilities Management
Posted today
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Job Description
Requirements:
A relevant Engineering B degree (Built Environment)
Extensive managerial experience within Local Government/ Municipal environment.
Key performance areas:
Conceptualise, develop, drive and direct implementation of a City-wide Facilities Management strategy
Provide strategic direction, drive and leadership in the management of the facilities and maintenance portfolio consisting of Centralised Facilities Management and Maintenance, Transversal Facilities Management and Maintenance Services and support functions
Drive the development and implementation of a risk mitigation strategy
Lead and direct the implementation of the appropriate project management and contract management methodologies in the department
Analyse trends and operating requirements to establish/determine funding/expenditure
Manage the departments finances by monitoring and implementing corrective measures
Build, manage and maintain relationships with executive directors, senior officials and other key officials in the City of Cape Town Municipality
Establish performance measures and adherence to these measures for the department
Promote best practices across the local government sector
Create and support a vision and culture where staff feel empowered to seek and share knowledge.
Please apply online at (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.
By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.
Closing date: 20 October 2025
Please quote the reference number of the vacancy in all communications.
Certified copies of qualifications must be available on request.
Copies of supporting documents will not be returned.
Kindly note that applications will not be acknowledged in writing.
Visit our website at
No late applications will be considered.
If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.
Director - Facilities Management
Posted today
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Job Description
ELIGIBILITY
Suitably qualified candidates
CLOSING DATE
REFERENCE NUMBER
CS 161/25 Ext
SALARY
R R
DEPARTMENT
Facilities Management
DIRECTORATE
CORPORATE SERVICES Director - Facilities Management
Requirements
- A relevant Engineering B degree (Built Environment)
- Extensive managerial experience within Local Government/
Municipal environment
Key Performance Areas
- Conceptualise, develop and drive and direct implementation
of a City wide Facilities Management strategy
- Provide strategic direction, drive and leadership in the
management of the facilities and maintenance portfolio
consisting of Centralised Facilities Management and
Maintenance, Transversal Facilities Management and
Maintenance Services and support functions
- Drive the develop and implement a risk mitigation strategy
- Lead and direct the implementation of the appropriate project
management and contract management methodologies in
the department
- Analyzing trends and operating requirements to
establish/determine funding/expenditure
- Manage the departments finances by monitoring and
implementing corrective measures
- Build, manage and maintain relationships with executive
directors, senior officials and other key officials in the City
of Cape Town Municipality
- Establish performance measures and adherence to these
measures for the department
- Promote best practices across the local government sector
Creating and supporting a vision and culture where staff
feel empowered to seek and share knowledge
Facilities Management Coordinator
Posted today
Job Viewed
Job Description
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch
Job Description
The Facilities Management team in the Facilities division (FCM) of Robert Bosch in Midrand is looking to employ an experienced Facilities Management Coordinator - Corporate as part of their team.
The purpose of the Facilities Management Coordinator - Corporate is to represent the Facilities Management (FCM) department in South Africa; to ensure the correct handling of the FCM scope and to allow the department to take over the necessary tasks and responsibilities. This position requires a "hands-on" and technical incumbent.
Duties will include but are not limited to the following:
- Effectively manage and control site operations
- Coordinate space demand and manage stakeholders
- Realize and coordinate the site related budget
- Local coordination of projects
- Apply Health Safety & Environment (HSE) rules in Robert Bosch South Africa (RBSA) sites
- Fitting / upgrade works management
- Site services management e.g. maintenance, cleaning, utilities, parking, keys, assets, access cards, coffee machine, etc.
- Asset operations management
- Induction / onboarding of new associates on FCM related topics
- Property insurance coordination
- CO2 Neutrality end environmental topics coordination
- Health, safety and environment (HSE) audits/controls coordination
- Real Estate operations coordination
- Be HSE representative for Robert Bosch South-Africa (RBSA) sites and support for all relevant topics
- Support with all eventual topics assigned to FCM department on demand like Car fleet, postage, etc.
Qualifications
Education
- Matric / Grade 12 certificate
- Completed degree or diploma in Engineering / Building Maintenance or related field
Experience
- At least 3 years+ experience in a similar role in Facility Management and building/maintenance related topics
- Safety at work knowledge; previous positions as an HSE officer would be an advantage
- The successful incumbent must be a "hands-on" & technical person but also have strong administrative related skills
- Building maintenance knowledge and experience
- Real Estate/Construction phases knowledge and experience
- Strong coordination skills
- Must be competent on all MS Office packages especially Excel for reporting purposes
Skills
- High sense of precision and attention to detail
- Good communication skills and ability to communicate to people on all levels
- Ability to prioritize
- Entrepreneurial thinking and ability to work self-directed
- Customer orientation with problem solving affinity
Additional Information
By choice, we are committed to a diverse workforce.
By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.
Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.
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Manager: Facilities Management
Posted today
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Job Description
Division: Corporate Support
Reference No: 5906
Location:
Menlo Park, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): No
T.A.S.K Grade: 15
Job Posting Salary: R891,176.00
Job Posting End Date: 23 Sep 2025
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: The
Manager: Facilities Management
is responsible for managing the RAF Facilities related activities and processes to ensure a safe and functional working space.
Key Performance Areas
Policy review and implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies
Manage effective workspace and parking space management.
- Create functional effective and flexible working areas.
- Maintain a database of accurate drawings of offices and submit any amendments to project office.
- Manage the allocation of parking bays and ensure compliance.
- Handle parking and workspace queries and ensure resolution.
Administration of audit and risk findings identified in the department
- Respond to the operational risks identified.
- Continuously monitor opportunities and incidents.
- Review audit findings, develop plans and submit comments to Senior Manager.
- Pro-actively rectify and control weaknesses identified.
- Ensure the proper administration, governance and risk management.
Manage Facilities services sectional budget and other financial resources management.
- Monitor the budget spending, manage the divisional cash flow and minimise budget variance.
- Forecast facilities management budget each FY starting with zero based and submit to manager.
- Ensure that expenses fall and are covered under the budget set.
- Ensure regular and consistent reporting on budget expenditure.
- To make input into the strategic and business planning and ensure budgeting for facilities services.
Manage 30-day payment of all FM invoices.
- Manage payment of accounts, rent and other Facilities Management related services.
- Manage landlords, agents on outstanding invoices before month end.
- Submit a report to manager on all invoice related information.
Manage all Facilities related Contracts.
- Draft memorandums and advise procurement of required Facilities Management contracts to ensure no irregular contracts.
- Manage service level agreements with service providers for office cleaning. Fumigation, office plant and special server room clearing etc.
- Ensure up to date contract data base.
Reporting
- Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF's strategy.
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder management
- Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
- Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
- Communicate with all levels of stakeholder contact.
- Represent the Fund in erlavant external activities and events.
People Management
- Ensure the sourcing, development and retention of a high-performance team.
- Manage the recruitment of the operational workforce in line with employment equity targets.
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
- Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.
Qualifications & Experience
- Bachelor's Degree/Advanced Diploma in Facilities Management related qualification.
- Postgraduate in Facilities Management related qualification will be advantageous.
- Driver's License.
- Relevant 6-8 years' experience in Facilities management environment of which 2 years must have been on supervisory level/area of expertise/management level.
Technical & Behavioral Competencies Required
- Knowledge of associated building maintenance processes.
- Project management skills.
- Troubleshooting skills
- Innovative ideas on office set ups.
- Solution focussed.
- Impact and innovation/creativity.
- Knowledge of Basic Financial Management.
- Resilience
- Communication
- Working with People
- Network and Alliances
- Planning, Organising and Coordinating
- Employee Engagement
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation
Managerial Competencies
- Change management
- Coaching and mentoring
- Conflict management
- Critical and innovative thinking
- Direction setting
- Facilitation and Presentation Skills
- People management
- Policy conceptualisation and formulation
- Risk Management
- Risk Management
- Programme/project management
- Service Delivery Innovation
- Stakeholder development and relations
- Reporting
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
Project Management Office Lead
Posted today
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Job Description
Please Note: This is a Contract Position and it is based in Riyadh (Saudi Arabia)
Job Summary
This role is responsible for establishing and managing the Project Management Office (PMO) for the Data Management Office, this role focuses on overseeing project governance, ensuring alignment with organizational goals, and optimizing the delivery of data strategy initiatives through effective monitoring, control, and change management.
Key Responsibilities
- Develop and implement PMO frameworks, processes, and standards tailored for data management initiatives.
- Lead and mentor project managers within the Data Management Office, ensuring effective execution of data strategy initiatives.
- Monitor project performance and provide regular status reports to senior management, focusing on data-related projects and their alignment with strategic goals.
- Ensure compliance with budget, timelines, and quality standards for data management projects.
- Facilitate communication between stakeholders, including IT, compliance, and data governance teams.
- Conduct risk assessments specific to data management projects and develop mitigation strategies.
- Oversee the monitoring and control of data strategy initiatives to ensure objectives are met and deliverables achieved.
- Implement and manage change management processes to facilitate smooth transitions and adoption of new data management practices.
- Coordinate training and development programs for project managers, emphasizing data governance and management best practices.
- Foster a culture of continuous improvement within the PMO, specifically in the context of data management.
Qualifications
- Bachelor's degree in Business Administration, Project Management, or a related field.
- PMP or equivalent project management certification preferred.
- 10+ years of experience in project management roles within the banking domain.
- Proven experience in setting up and operating a PMO for a Data Management Office.
- Strong knowledge of monitoring and control practices for data strategy initiatives.
- Change management experience, with a track record of successfully implementing culture change.
- Proficiency in various PMO tools such as MS Project, JIRA, ServiceNow, and others.
Skills
- Strategic thinking and problem-solving abilities specific to banking data management.
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
- Ability to adapt to changing environments and lead teams through transitions.
Manager- Project Management Office
Posted today
Job Viewed
Job Description
ELIGIBILITY
Suitably Qualified
Candidates
CLOSING DATE
REFERENCE NUMBER
SPE 60/25 Ext
SALARY
TCOE: R p.a
DEPARTMENT
Project Management Office:
(SPE)
DIRECTORATE
SPATIAL PLANNING AND
ENVIRONMENT
Manager- Project Management Office
Requirements
- Appropriate professional/technical degree plus a recognised
project/programme management qualification
- At least eight (8) years' relevant experience, of which four (4) years
must be in a senior management/leadership role
- Proven experience in both project implementation and portfolio
monitoring within a complex, matrix organisation
- Strong track record in stage-gate governance, project delivery
assurance, and driving programme execution
- Registration with a relevant professional body (e.g. SACPCMP,
ECSA, PMI, IPMA)
- Demonstrated competence in change management, stakeholder
engagement, strategic problem-solving, and relationship building
- Proficiency in MS Project, Excel, and portfolio analytics, with broad
MS Office literacy. SAP, PM and PowerBI will be beneficial
- Valid Code 8 driver's licence.
Key Performance Areas
- Directive Leadership: Lead the implementation and monitoring
functions of the Directorate PMO and Contract Management Unit to
ensure delivery of strategic priorities
- Implementation Enablement: Provide direct support to line
departments in project preparation, execution, and recovery where
required, embed project, programme, portfolio, contract and
engineering management practices and tools
- Monitoring and Evaluation: Drive project and contract delivery
tracking, stage-gate governance, portfolio monitoring, quarterly
reviews, and reporting against KPls
- Lifecycle Management: Manage full contract lifecycles, including
renewals and variation orders, to prevent irregular expenditure and
service interruptions
- Performance Management: Monitor and evaluate contractor
performance; escalate disputes, poor performance, or claims, and
recommend corrective actions
- Stage-Gate Oversight: Chair the Project Stage-Gate Review
Committee and ensure compliance with the City's PPM SOP
- Framework Implementation: Implement and uphold the
Directorate's contract management framework; ensure SLAs and KPls