52 Workplace Environment jobs in South Africa

Overview

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!

The Facilities Management team in the Facilities division (FCM) of Robert Bosch in Midrand is looking to employ an experienced Facilities Management Coordinator - Corporate as part of their team.

The purpose of the Facilities Management Coordinator - Corporate is to represent the Facilities Management (FCM) department in South Africa; to ensure the correct handling of the FCM scope and to allow the department to take over the necessary tasks and responsibilities. This position requires a hands-on and technical incumbent.

Responsibilities

• Effectively manage and control site operations
• Coordinate space demand and manage stakeholders
• Realize and coordinate the site related budget
• Local coordination of projects
• Apply Health Safety & Environment (HSE) rules in Robert Bosch South Africa (RBSA) sites
• Fitting / upgrade works management
• Site services management e.g. maintenance, cleaning, utilities, parking, keys, assets, access cards, coffee machine, etc.
• Asset operations management
• Induction / onboarding of new associates on FCM related topics
• Property insurance coordination
• CO2 Neutrality end environmental topics coordination
• Health, safety and environment (HSE) audits/controls coordination
• Real Estate operations coordination
• Be HSE representative for Robert Bosch South-Africa (RBSA) sites and support for all relevant topics
• Support with all eventual topics assigned to FCM department on demand like Car fleet, postage, etc.

Qualifications

Education

• Matric / Grade 12 certificate
• Completed degree or diploma in Engineering / Building Maintenance or related field

Experience

• At least 3 years+ experience in a similar role in Facility Management and building/maintenance related topics
• Safety at work knowledge; previous positions as an HSE officer would be an advantage
• The successful incumbent must be a hands-on & technical person but also have strong administrative related skills
• Building maintenance knowledge and experience
• Real Estate/Construction phases knowledge and experience
• Strong coordination skills
• Must be competent on all MS Office packages especially Excel for reporting purposes

Skills

• High sense of precision and attention to detail
• Good communication skills and ability to communicate to people on all levels
• Ability to prioritize
• Entrepreneurial thinking and ability to work self-directed
• Customer orientation with problem solving affinity

Additional Information

By choice, we are committed to a diverse workforce.

By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.

Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.

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Job category: Construction, Design, Architecture and Property

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

ATNS

Introduction

Applications are invited for the position of Supervisor Facilities Management (Peromnes Grade 9) based at Cape Town International Airport. The successful applicant will report to the Manager: Maintenance & Cleaning. The purpose of this role is to supervise and coordinate the day-to-day support and maintenance of ATNS buildings and related sites, ensuring a safe and effective working environment that complies with applicable building regulations.

Key Responsibilities

Preventative and Corrective Maintenance of Buildings, Sites and Related Infrastructure:

• Supervise the day-to-day maintenance activities at all sites in the designated region.
• Supervise staff, vendors, and sub-contractors in line with the Service Level Agreements (SLAs).
• Perform routine preventative and corrective maintenance on ATNS buildings and related infrastructure.
• Monitor and attend to maintenance requests and issues logged.
• Develop station-specific operational maintenance plans.
• Procure vendor services and oversee their performance.
• Track facilities vendor contracts and advise the Facilities Manager prior to expiration.
• Provide input into the facilities maintenance budgeting process.
• Monitor expenditure and ensure appropriate spending of funds.
• Assess and report to the Facilities Manager on compliance with safety, hygiene, and functionality requirements.
• Support Occupational Health and Safety compliance as required.
• Draft reports on building systems, equipment, and facilities management operations.

Stakeholder Relations Management:

• Supervise sub-contractors to ensure compliance with SLAs and regulations.
• Maintain good client relations with service providers and internal ATNS clients.
• Communicate effectively with landlords where ATNS is leasing.

Safety and Quality Assurance:

• Ensure compliance with housekeeping rules and related regulations.
• Ensure the general safety of buildings and sites.
• Conduct quality assurance of maintenance services provided.

Adhoc Maintenance Support:

• Oversee facilities management requirements during building projects, renovations, or refurbishments.

Minimum Formal Qualifications:

• Grade 12 or equivalent.
• NQF 6 qualification in Facility Management and/or Construction Management is an added advantage.
• Registration with the South African Council for Project and Construction Management Professions (SACPCMP) is an advantage.
• Valid RSA Driver’s License is a requirement.

Minimum Years of Experience:

• Minimum 5 - 6 years’ experience in Building and Facilities Management.

If you have not been contacted within 3 weeks of the closing date of this advert, please accept that your application was unsuccessful.

ATNS is an equal opportunity employer that strives to achieve a diverse workforce broadly representative of our people. This position will be filled in line with the objectives of ATNS’ Employment Equity Plan and therefore candidates from designated groups as per the Employment Equity Act of 1998 are encouraged to apply.

People with disabilities are encouraged to apply.

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Introduction

The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".

Job Description

This post requires the successful incumbent to oversee the effective coordination and supervision of campus cleaning, general work, and waste management. Ensure the supervisors, team leaders, and general cleaners are managed day-to-day. Delegate duties according to schedules and proper planning.

Responsibilities

• People Management: Task and supervise the activities of the work teams to ensure that set goals are achieved.
• Coordinate and implement learning and development practices within the teams.
• Perform on-the-job training to ensure that workers are equipped with the necessary skills.
• Coordinate the working schedules within the Cleaning general work and waste management unit.
• Ensure teams always adhere to Occupational Health and Safety Regulations.
• Complete administrative documents of work teams for record-keeping and staff management purposes.
• Ensure cleaning work schedules/checklists are implemented and adhered to as per the university standards.
• Manage client relationships and communicate with clients regularly.
• Make certain regular buildings/offices/outside houses and residence inspections are conducted through walkabouts with the supervisors.
• Ensure that necessary equipment is available for work teams and proper repairs on assets are done efficiently.
• Responsible for communicating with management and cascading feedback to all team members.
• Appropriate use and maintenance of hand-held equipment materials (brooms, mops, blowers, vacuums, etc.).
• Coordinate the overtime through the UJ policy and processes and allocate staff accordingly.
• Manage employees reporting to you through the university Performance Management system that is in place.
• Manage relations with internal and external customers, employees, and other stakeholders to answer questions, disseminate or explain information, take orders, and address complaints.
• To manage information relevant to the job for records to be kept up to date for future reference.
• Oversee through supervision the care and distribution of usable materials.
• Estimates costs, manpower needed, and time necessary for effective service delivery.
• Prepares job specifications for services to be delivered.
• Provide weekly reports on service delivery.
• Requisitions and controls supply and equipment for effective service delivery.
• Coordinate and participate in the operation of power equipment commonly used for service delivery.
• Coordinate the recycling of waste material.
• Ensure employee relations issues are managed working in line with the UJ Policy. Escalate and manage working in collaboration with the manager and HCM.
• Ensure regular inspections are coordinated. Conduct walk-about inspections with the supervisors.
• Manage leave by the UJ policy. Ensure leave is captured.
• Ensure procurement processes are coordinated in collaboration with the manager and the relevant stakeholders.
• Coordinate training as per annual training plans in collaboration with HCM.
• Participate in projects as delegated by the manager.

Maintenance

• Ensure the appropriate use and maintenance of equipment and store materials.
• Ensure an asset register is in place and maintained.
• Notify the manager of occurring deficiencies or needs for repairs.

Litter And Waste Clearance

• Coordinate and supervise the removal of waste material inside and outside of the campus buildings.

Compliance & Health And Safety

• Understand and ensure the implementation of the university Health and safety policy and emergency Fire procedures.
• Report any faulty appliances, damaged equipment, or any potential hazard.
• Promote safe working practices within the university grounds.
• Ensure employees wear the uniform and or protective clothing.
• To ensure all equipment, machinery, and buildings are secure.
• To keep the tool shed/mess room clean and tidy.

Minimum Requirements

• Diploma (NQF 6) in Facilities Management
• At least three (3) to five (5) years of Facilities Management experience.
• Three (3) years of supervisory experience
• A valid code 8 Drivers license

Competencies and Behavioural Attributes

• Excellent written, verbal, listening, and interpersonal communication skills.
• Good organisational skills
• Ability to work on own initiative.
• Friendly personality and a smart, presentable appearance
• Self-motivated
• Written and verbal communication
• Powerpoint presentation
• Supervisory
• Employee Relations
• Report writing.
• Oracle
• Computer literate in MS Office packages i.e. Outlook and emails, Excel, and Word
• Iproc system

Enquiries

Enquiries regarding job content: Ms. Shahistha Osman (HCM Business Partner) at Tel.

Enquiries regarding remuneration and benefits: Ms. Shahistha Osman (HCM Business Partner) at Tel.

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Overview

Our well-established client in the pharmaceutical industry has a vacancy for Head of IT and Facilities Management based in Parktown.

Main Purpose of Job

IT: Maintain a stable, productive, and efficient IT environment. Provide comprehensive IT support to all areas of the business. Successfully lead an IT team on an operational and strategic project level.

Facilities: Ensure that all building systems, including electrical, plumbing, and HVAC, are functioning optimally. They oversee routine maintenance and address immediate repair needs to maintain a safe and efficient working environment.

Key Performance Areas

Core, essential responsibilities – outputs of the position

IT

• Review & provide support on tickets logged
• Monitor server performance
• Manage and maintain Azure environment
• Work with service providers on IT-related projects and queries
• Interact with various IT Service Providers to complete specific required tasks
• Manage outstanding support tasks with IT Service Providers. Make sure all Service Provider Support Tickets get locked by the service provider for follow-up and future audits
• Pastel account management and administration
• Meet on a Monthly basis with key Service Providers to discuss performance and critical issues
• Review SLA contracts with all Service Providers when required and ensure service deliveries within the agreed SLA
• Manage all business licensing agreements and renewals
• Review all Mimecast and Security reports and make recommendations regarding possible improvements
• Manage and monitor server performance and health checks
• All IT procurement, including quotations, CAPEX requests, approval and placing of orders
• Interact with various IT Service Providers to complete specific required tasks
• Maintain a stable, productive, efficient IT Environment and Team
• Establish and maintain the highest security standards
• Evaluate all current infrastructure and suggest/implement improvements
• Complete and update the IT Budget as and when required
• Manage IT expenses and costs within the budget
• Review services provided by service providers to ensure they are efficient, up to date and best practice
• Conduct IT induction and training on various applications
• Maintaining registers relating to cell phones given to staff members
• Maintain registers relating to IT-related assets given to staff

Facilities

• Building Maintenance: Oversee routine maintenance, repairs, and inspections of building systems (e.g., HVAC, plumbing, electrical) to ensure functionality and safety
• Security: Source, negotiate, and oversee contracts with service providers for security services; conduct gap analysis to identify and close risks
• Vendor and Contract Management: Source, negotiate, and oversee contracts with service providers for cleaning, security, and other services; ensure timely delivery within SLA
• Project Management: Plan and supervise renovations, refurbishments, repair work, and infrastructure upgrades
• Cleaning services: Manage outsourced cleaning staff and account management with the service provider in line with SLA
• Reception management: Manage the receptionist and related duties
• Generator Management: Manage SLA with outsourced generator provider; schedule quarterly inspections and major services
• Coffee Machine Management and general cutlery: Ensure upkeep and maintenance of coffee machines and regular checks of cutlery with replacement processes
• HVAC System: Manage HVAC service provider for monthly minor and major service, including ad hoc repairs and maintenance
• Company Vehicles: Manage license renewals, roadworthiness, and all vehicle repairs and maintenance
• Outdoor and Garden: Upkeep of outdoor areas, garden, irrigation and related structures; ensure maintenance equipment is safe
• Maintenance of SOPs: Update SOPs to ensure service delivery and asset safekeeping

Minimum Requirements Education

• Certifications such as MCP, MCSE, MCSA, CCNA, CCNP, CISSP, CISM preferred
• Azure administration certification
• Office 365 administration certification
• Power BI foundation

Experience

• 12 years of IT experience
• 6 years in a Microsoft server infrastructure environment in a senior role

Skills / Physical Competencies

• Windows Server
• Smartsheet
• Azure Environment
• Sweet Process
• Office 365 Admin Portal

Desirable Skills & Experience

• Experience managing employees within an IT environment
• Understanding of computer systems, LAN/WAN design, and project implementation
• Managing 3rd party providers and suppliers
• Excellent organizational and leadership skills
• At least 2 years in an Azure environment
• Experience in IT budget forecasting and management

Please attach CV, qualifications, ID and driver’s license.

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Job Summary

IT : Maintain a stable, productive, and efficient IT environment. Provide comprehensive IT support to all areas of the business. Successfully lead an IT team on an operational and strategic project level.

Facilities : Ensure that all building systems, including electrical, plumbing, and HVAC, are functioning optimally. They oversee routine maintenance and address immediate repair needs to maintain a safe and efficient working environment.

Key Responsibilities

IT

• Review & provide support on tickets logged
• Monitor server performance
• Manage and maintain Azure environment
• Work with service providers on IT related projects and queries
• Interact with various IT Service Providers to completed specific required tasks
• Manage outstanding support task with IT Service Providers Make sure all Service Provider Support Tickets gets locked by the service provider for follow up and future audits
• Pastel account management and administration
• Meet on a Monthly basis with key Service Providers to discuss performance and critical issues
• Review SLA contracts with all Service Providers when required and ensure service deliveries within the agreed SLA
• Manage all business licensing agreements and renewals
• Review all Mimecast and Security reports and make recommendation regarding possible improvements
• Manage and monitoring of server performance and health checks
• All IT procurement including quotations, CAPEX request, approval and placing of orders
• Interact with various IT Service Providers to completed specific required tasks
• Maintain a stable, productive, efficient IT Environment and Team
• Establish and maintain highest security standards
• Evaluate all current infrastructure and suggest / implement improvements
• Complete and update the IT Budget as and when required
• Manage IT expenses and cost within the budget
• Review services provided by service providers to ensure its efficient, up to date and best practice
• Conduct IT induction and training on various applications
• Maintaining of registers relating to cell phones given to staff members
• Maintain of registers relating to IT related assets given to staff

Facilities : Building Maintenance

• Oversee routine maintenance, repairs, and inspections of building systems (e.g., HVAC, plumbing, electrical) to ensure functionality and safety
• Ensure compliance with health, safety, and environmental regulations

Security

• Source, negotiate, and oversee contracts with service providers for security services
• Conducting gap analysis to ensure any new risks are identified and closed

Vendor and Contract Management

• Source, negotiate, and oversee contracts with service providers for cleaning, security, and other services
• Ensure timely delivery of contracted services within agreed SLA

Project Management

• Plan and supervise renovations, refurbishments, repair work, and infrastructure upgrades

Cleaning services

• Responsible for managing outsourced cleaning staff including daily tasks
• Account management with service provider in line with SLA

Reception management

• Managing the receptionist and all relevant duties relating to reception

Generator Management

• Manage SLA with outsourced generator provider
• Scheduling quarterly inspections and major services

Coffee Machine Management and general cutlery

• Responsible for the upkeep and maintenance of all coffee machine including cleaning, repairs and services
• Responsible to ensure cutlery is checked on a regular basis and that a process is in place for replacement of broken / stolen items

HVAC System

• Manage HVAC service provider for monthly minor and major service including ad hoc repairs and maintenance

Company Vehicles

• Management of company vehicle license renewals and roadworthy
• Responsible for all vehicle repairs, services, and maintenance

Outdoor and Garden

• Upkeep and maintenance of general outside area including garden, irrigation and any building structures (painting, repairs etc.)
• Ensure that all the maintenance equipment is well maintained and kept safe

Maintenance of SOPs

• Updating of SOPs relating to all of the above to ensure high levels of service delivery and safekeeping of company assets

Required Skills and Qualifications

EDUCATION

• Certifications such as MCP, MCSE, MCSA, CCNA, CCNP, CISSP, CISM will be preferred
• Azure administration related certification
• Office 365 administration certification
• Power BI foundation

EXPERIENCE

• 12 years' experience in IT
• 6 years in Microsoft server infrastructure environment in a senior role

SKILLS / PHYSICAL COMPETENCIES

• Windows Server
• Smartsheet
• Azure Environment
• Sweet Process
• Office 365 Admin Portal

BEHAVIOURAL QUALITIES

• Planning and Organising
• Time Management skills
• Assertive
• Ability to work in a team and independently
• Ability to identify and solve problems
• Ability to implement policies
• Strategic thinking
• Strong communication
• Ability to work well under pressure
• Attention to detail
• Project management skills
• A desire to keep learning
• Management and leadership skills

DESIRABLE SKILLS & EXPERIENCE :

• Experience managing employees within an IT environment
• Sound understanding of computer systems, LAN / WAN design, and project implementation
• Managing of 3rd party providers and suppliers
• Excellent organizational and leadership skills
• At least 2 years in an Azure environment
• Experience in information technology budget forecast and management

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- Job Role L.I.F.E.-Integrated Facilities Management- Experience (In Years) 12-15# Job DescriptionThis function includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development IFM Services etc., Physical Security such as – Guards, Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve 100% uptime, Travel - hotel tie-ups, domestic & international travel support including visa facilitation & Logistics support - point to point pick-up & drop facility. Additionally, the role will be functionally responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other certifications as per the need of the business. Further, the position will ensure adherence to laid down procedures & meet all internal & external compliance for the functional area. Overall, all of these activities must be carried out in line with EXLs corporate governance objectives# ResponsibilitiesCustomer experience: Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through regular interactions with employees, clients, vendors & a mechanism to tracks these inputs & implement corrective action to ensure better service levels. Process implementation: Implementation of systems & procedures on ground to ensure 100% uptime on all facilities related support across operations as per approved budgets & Exl standards. The same is subject to internal & external audits from time to time. Cost efficiency: Functional delivery must be monitored in line with approved budgets and cost saving measures on account of waste reduction & process improvement with a target for a annualized saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated SPOC`s to ensure 100% uptime in service. Also responsible for building back up for key vendors & a “BCP” strategy with existing vendors to handle unforeseen events where service can get impacted.Team handling: Clearly identifying Goals & communicating the organizational & functional deliverables will be a driver to build a motivated team aiming to exceed expectations. Training, Reward & Recognition initiatives, Retention strategies, Employee satisfaction & Succession planning amongst others will be key measurable to track performance from an HR perspective. Position to also ensure a transparent appraisal mechanism as per laid down guidelines by Corporate HR* Responsible for managing & maintaining a top class BPO infrastructure with an uptime of 100% (including E&M – through OEMs and AMCs)* Responsible for being proactive to drive results and anticipate issues if any in order to mitigate rather than work in a reactive mode.* Conduct regular internal checks, physical verifications & facility walks to validate implementation of systems & processes.* Develop a strong vendor base and work towards maximizing value for EXL. Also, build adequate back-ups for core deliverables in order to achieve a 100% uptime.* Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.* Optimization of recourse and bring about efficiencies within the department _ work towards cost savings on a budget v/s actual of approx 5-7%.* Create a responsive environment within the department with the objective of being highly customer centric to meet internal deadlines _ quick TAT on all pending issues.* Monitor and report capacity planning.* Responsible for supervising client visits and handling all travel requirements* Ensure safe and secure work environment & ensure Exl (OHSAS) standard.* High organization skills in managing multiple projects simultaneously.* Demonstrated experience with continuous improvement initiatives highly desirable* Compliance (external regulatory, contractual, internal)* CRE awareness* EHS / EMS and all related deliverables# Qualifications* Graduate / Post Graduate ( MBA) with industry specific knowledge / service industry background with working knowledge of functional area including electro-mechanical , projects, logistics & travel.* 10-15 years experience
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Overview

Vice President-L.I.F.E.-Integrated Facilities Management, EXL, Cape Town, Western Cape, South Africa

Responsibilities

• Manage day-to-day Facility Operations including housekeeping, F&B service, front office management, cost optimization, team development, and vendor development for IFM services.
• Oversee Physical Security (guards, electronic access, CCTV) and ensure security standards.
• Direct Engineering Services (building and equipment maintenance to achieve high uptime).
• Coordinate travel arrangements including hotel tie-ups and domestic/international travel support, visa facilitation, and logistics support (point-to-point pick-up and drop).
• Functionally oversee EHS, Information Security, Business Continuity, Disaster Recovery, and compliance with certifications as required by the business.
• Ensure adherence to established procedures and meet internal and external compliance requirements for the functional area.
• Align activities with EXL's corporate governance objectives.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Business Consulting and Services

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Responsibilities

• Perform and oversee office administration.
• Assist in implementation of interventions.
• Monitor & Replenish levels of stock, stationery and functional sundries in line with SCM processes.
• Assist with necessary travel and accommodation arrangements.
• Coordinate special projects and events.
• Oversee daily housekeeping of relevant area.
• Schedule and coordinate meetings in terms of invitations, conference rooms, catering etc.
• Coordinate functional communications which may include screening calls and publishing of communications to stakeholders.
• Transcribe record and distribute minutes of meetings to relevant parties.
• Manage and Maintenance of documentation system.
• Respond to request, queries and complaints as and when required, direct accordingly.
• Recordkeeping, retrieving and filing of relevant documentation.
• Assist in preparation of tender documentation and process as and when required.
• Log functional activity and/or maintain the functional system.
• Coordinate and extract reports from functional system to enable reporting of functional activities.
• Conduct research to assist with the implementation of continuous improvement initiatives in functional area.
• Conduct feasibility studies in functional area for envisaged initiatives and projects.
• Facilitate contractor activity on site in line with SLA.
• Conduct inspections and audits of Contractor activity on site.
• Monitor functional contracts to ensure effective planning for their renewal through SCM processes.
• Adhere and ensure adherence to statutory regulations, organisational standards, policies and procedures. Report non-compliance and implement corrective actions to ensure compliance.

Technical Skills And Experience

• National Diploma in Technical, Mechanical, Electrical, Civil, building environment is essential.
• 2-3 years operational experience in a relevant functional discipline is essential.
• 1-2 years supervisory experience in a relevant functional discipline is recommended.
• Valid Code B motor vehicle license.
• Ms Office intermediate competency

Competencies

• Interpersonal skills
• Communication & Report Writing
• Problem solving
• Research & Development skills
• Analytical & attention to detail
• Time Management
• Knowledge of relevant legislation
• Knowledge or relevant software systems, Brand & Product/service rendered
• Business acumen skills

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.

Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan.

Should you not hear from Airports Company South Africa within 30 days of your application, consider your application unsuccessful.

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Job Summary:

• IT: Maintain a stable, productive, and efficient IT environment. Provide comprehensive IT support to all areas of the business. Successfully lead an IT team on an operational and strategic project level.

• Facilities : Ensure that all building systems, including electrical, plumbing, and HVAC, are functioning optimally. They oversee routine maintenance and address immediate repair needs to maintain a safe and efficient working environment

Key Responsibilities:

IT:

• Review & provide support on tickets logged
• Monitor server performance
• Manage and maintain Azure environment
• Work with service providers on IT related projects and queries
• Interact with various IT Service Providers to completed specific required tasks
• Manage outstanding support task with IT Service Providers Make sure all Service Provider Support Tickets gets locked by the service provider for follow up and future audits
• Pastel account management and administration
• Meet on a Monthly basis with key Service Providers to discuss performance and critical issues
• Review SLA contracts with all Service Providers when required and ensure service deliveries within the agreed SLA.
• Manage all business licensing agreements and renewals
• Review all Mimecast and Security reports and make recommendation regarding possible improvements.
• Manage and monitoring of server performance and health checks
• All IT procurement including quotations, CAPEX request, approval and placing of orders
• Interact with various IT Service Providers to completed specific required tasks
• Maintain a stable, productive, efficient IT Environment and Team
• Establish and maintain highest security standards
• Evaluate all current infrastructure and suggest/implement improvements
• Complete and update the IT Budget as and when required.
• Manage IT expenses and cost within the budget
• Review services provided by service providers to ensure its efficient, up to date and best practice.
• Conduct IT induction and training on various applications
• Maintaining of registers relating to cell phones given to staff members
• Maintain of registers relating to IT related assets given to staff

Facilities:

Building Maintenance

• Oversee routine maintenance, repairs, and inspections of building systems (e.g., HVAC, plumbing, electrical) to ensure functionality and safety.
• Ensure compliance with health, safety, and environmental regulations

Security

• Source, negotiate, and oversee contracts with service providers for security services
• Conducting gap analysis to ensure any new risks are identified and closed

Vendor and Contract Management

• Source, negotiate, and oversee contracts with service providers for cleaning, security, and other services.
• Ensure timely delivery of contracted services within agreed SLA

Project Management

• Plan and supervise renovations, refurbishments, repair work, and infrastructure upgrades

Cleaning services

• Responsible for managing outsourced cleaning staff including daily tasks
• Account management with service provider in line with SLA

Reception management

• Managing the receptionist and all relevant duties relating to reception.

Generator Management

• Manage SLA with outsourced generator provider.
• Scheduling quarterly inspections and major services

Coffee Machine Management and general cutlery

• Responsible for the upkeep and maintenance of all coffee machine including cleaning, repairs and services.
• Responsible to ensure cutlery is checked on a regular basis and that a process is n place for replacement of broken/stolen items.

HVAC System

• Manage HVAC service provider for monthly minor and mayor service including ad hoc repairs and maintenance.

Company Vehicles

• Management of company vehicle license renewals and roadworthy
• Responsible for all vehicle repairs, services, and maintenance

Outdoor and Garden

• Upkeep and maintenance of general outside area including garden, irrigation and any building structures (painting, repairs etc.)
• Ensure that all the maintenance equipment is well maintained and kept safe.

Maintenance of SOP’s

• Updating of SOP’s relating to all of the above to ensure high levels of service delivery and safekeeping of company assets

Required Skills and Qualifications:

EDUCATION

• Certifications such as MCP, MCSE, MCSA, CCNA, CCNP, CISSP, CISM will be preferred
• Azure administration related certification
• Office 365 administration certification
• Power BI foundation

EXPERIENCE

• 12 years' experience in IT
• 6 years in Microsoft server infrastructure environment in a senior role

SKILLS/PHYSICAL COMPETENCIES

• Windows Server
• Smartsheet
• Azure Environment
• Sweet Process
• Office 365 Admin Portal

BEHAVIOURAL QUALITIES

• Planning and Organising
• Time Management skills
• Assertive
• Ability to work in a team and independently
• Ability to identify and solve problems
• Ability to implement policies
• Strategic thinking
• Strong communication
• Ability to work well under pressure
• Attention to detail
• Project management skills
• A desire to keep learning
• Management and leadership skills

DESIRABLE SKILLS & EXPERIENCE:

• Experience managing employees within an IT environment
• Sound understanding of computer systems, LAN/WAN design, and project implementation
• Managing of 3rd party providers and suppliers
• Excellent organizational and leadership skills
• At least 2 years in an Azure environment
• Experience in information technology budget forecast and management