3 Vocational Training jobs in South Africa
Odin Education Junior Technical Support Officer Jendamark Automation
Posted 4 days ago
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Overview
Job Objectives: We’re looking for a results-driven Junior Technical Support officer with excellent computer, communication skills and customer service skills to assist in our tech support service centre for our learners, teachers, digital learning officers and Operations team of Odin Education.
Basic Requirements- Formal Tertiary education : Grade 12, Technical, IT or Engineering degree advantageous
- Experience : IT, Technology, Education, Community Engagement, Communications
- Driver’s License : Yes
- Languages :
- English (speak, read, and write)
- Afrikaans (speak, read, and write) optional
- 18 to 35 years of age
- African race
- Unemployed
- Never been on a YES program before
- Trouble shoot, Solve and answer level 2 (technical) service tickets raised by any user within our learning system
- Provide top quality assistance, service and communication to the affected users
- Establish, develop and maintain positive relationships with the local Operations team and the remote DLO team
- Become an expert on the Omang software, back end and app side features and functionality
- Replicate technical issues before escalating to the dev team
- Identify bugs and challenges with current software features and design and suggest improvements
- Focus on user experience for continuous improvement
- Identify, assist and report on technical challenges limiting engagement
- Assist with the technical processes linked to production and customisation of devices where necessary
- Training of team members on any back-end or front-end software queries/requirements
- Overlap with operations team to ensure users receive the correct training, communication & knowledge of the Omang device to optimise their engagement
- Achieve and maintain agreed upon technical enhancement and support targets within schedule
- Continuously improve through feedback.
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998
Jendamark Automation reserves the right not to make an appointment. Applications will not qualify the applicant to an interview or appointment, as only shortlisted candidates will be contacted for interviews. Please kindly consider your application unsuccessful if not contacted three weeks after submission/closing date.
#J-18808-LjbffrAutomation Skills Consultant - Sales of technical training programs
Posted 16 days ago
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Our client is a leading global supplier of automation technology and technical education solutions.
Duties & ResponsibilitiesWe are seeking a dynamic and results-driven Automation Skills Consultant. The ideal candidate will possess a strong background in automation technology, coupled with excellent communication and sales skills. You will be responsible for selling training solutions to a diverse range of industries and identifying skills gaps within client organizations.
Responsibilities:
- Collaborate with clients to understand their automation training needs and objectives.
- Utilize industry knowledge and expertise to identify skills gaps within client organizations.
- Develop customized training solutions tailored to address specific skill gaps and meet client requirements.
- Present and demonstrate the client’s training solutions to potential clients, effectively articulating the value proposition.
- Build and maintain strong relationships with clients, acting as a trusted advisor on automation training and skills development.
- Work closely with internal teams, including Sales, Marketing, and Technical Support, to ensure seamless delivery of training solutions.
- Keep abreast of industry trends and emerging technologies to continuously enhance knowledge and expertise.
- Meet or exceed sales targets and contribute to the overall growth and success of the client’s Training Solutions Division.
Qualifications:
- Degree (BTech/BEng/BScEng) in Electrical/Mechanical/Mechatronic/Industrial Engineering or equivalent tertiary qualification.
- Additional Commercial/Supply Chain Management qualification will be advantageous.
Experience:
- Minimum 4 years technical industrial experience in Plant Maintenance, Engineering or Operations.
- Minimum 2 years Industrial Solutions Sales/Consulting experience.
Automation skills consultant - sales of technical training programs
Posted today
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