216 Virtualization Engineer jobs in South Africa

Virtualization Engineer (L2)

NTT America, Inc.

Posted 10 days ago

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Job Description

**Job Requirements**
**Job Description**
The Virtualization Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Virtualization Engineer (L2) can restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role focusses across two or more technology domains - Virtualization and Storage / Cloud
**Key Roles and Responsibilities:**
· Proactively monitors the work queues
· Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA
· Updates tickets with resolution tasks performed
· Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner
· Captures all required and relevant information for immediate resolution
· Provides second level support to all incidents, requests and identifies the root cause of incidents and problems
· Communicates with other teams and clients for extending support
· Executes changes with clear identification of risks and mitigation plans to be captured into the change record
· Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management
· Works with automation teams for effort optimization and automating routine tasks
· Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc
· Identifies problems and errors before they impact a client's service
· Leads and manages all initial client escalation for operational issues
· Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items
· Ensures all changes are carried out with proper change approvals
· Plans and executes approved maintenance activities
· Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles
· Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort
· May also contribute to / support on project work as and when required
· May work on implementing and delivering Disaster Recovery functions and tests
**Academic Qualifications and Certifications:**
· Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
· Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
**Relevant certifications include:**
· HPE certified: Synergy administration (preferred)
· HPE certified: Primera/Alletra (preferred)
· VMware certified Professional: Data Centre Virtualization (preferred)
· VMware: SRM - Site recovery manager (advantages)
· Microsoft Certified: MCP (preferred)
· AWS Certified: practitioner (advantages)
**Required Experience:**
· Moderate level years of relevant managed services experience handling cross technology infrastructure
· Moderate level knowledge in ticketing tools preferably Service Now / JIRA
· Moderate level working knowledge of ITIL processes
· Moderate level experience working with vendors and/or 3rd parties
**Knowledge, Skills and Attributes:**
· Ability to communicate and work across different cultures and social groups
· Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
· Ability to maintain a positive outlook at work
· Ability to work well in a pressurized environment
· Ability to work hard and put in longer hours when it is necessary
· Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
· Ability to adapt to changing circumstances
· Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
**Work Experience**
**Relevant certifications include:**
· HPE certified: Synergy administration (preferred)
· HPE certified: Primera/Alletra (preferred)
· VMware certified Professional: Data Centre Virtualization (preferred)
· VMware: SRM - Site recovery manager (advantages)
· Microsoft Certified: MCP (preferred)
· AWS Certified: practitioner (advantages)
**Required Experience:**
· Moderate level years of relevant managed services experience handling cross technology infrastructure
· Moderate level knowledge in ticketing tools preferably Service Now / JIRA
· Moderate level working knowledge of ITIL processes
· Moderate level experience working with vendors and/or 3rd parties
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Network Infrastructure Engineer

Stellenbosch, Western Cape R60000 - R80000 Y Intelligent Technical Solutions

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Job Description:

Join Intelligent Technical Solutions, a dynamic and growing company, as our 
Network Administrator.

We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities:

This role is expected to be able to resolve the following technical issues with little or no assistance:

  • Workstation operating system issues of any kind.
  • Printer issues of any kind.
  • Standard business application (Office, etc.) issues of any kind.
  • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
  • Server issues of any kind.
  • Networking issues of any kind.
  • Escalation point for technicians

Job Qualifications:

  • Experience with Windows and Mac OS troubleshooting.
  • Experience with Server 2012 to 2022.
  • Experience with VMWare and Hyper V Virtualization.
  • Experience supporting M365 and Azure.
  • Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
  • Minimum of five years experience in IT Support or a similar role.
  • Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Advanced understanding of managing, and troubleshooting networks.
  • Advanced understanding of virtualized environments.
  • Experience with Managed Service Providers (MSPs) is highly desirable.
  • Active Network Certifications are preferred.

Job KPI's:

  • First-touch closed: Each ticket that is completed with only one time entry contributes to this number
  • Utilization: The percentage of time that you are on the clock and billing time to client tickets
  • CSAT: Scores filled out by clients using the rating system in tickets

Job Requirements:

  • A home office set up that meets the following:
  • Computer: A working computer with a minimum of 8GB RAM and one of the following:
  • Windows 11 with an Intel i5 or i7 (8th generation or newer), or
  • AMD Ryzen 5 or series or newer), or
  • macOS 12 or newer.
  • Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
  • Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
  • Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
  • Webcam: An HD webcam for video calls.
  • 2nd Monitor
  • UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)

  • A very strong cultural fit the ITS way (Our core values will be discussed during the interview)

  • Excellent command of the English language both spoken and written
  • Able to work full time 40 hours a week - 
    8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
  • Able to pass our online behavior and cognitive assessments.
  • Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
  • Able to provide NBI Clearance (for PH applicants).

Compensation:

Pay rate starts at 
$18.89/hr

and vary by experience and location.

Benefits:

  • Comprehensive Health Plans / HMO (Employee & Dependent/s)
  • Life Insurance
  • Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
  • Paid Time Off (starts at 15 days per year)
  • Maternity/Paternity Leave
  • Paid US Holiday
  • Night Shift Bonus
  • Salary Advancement/Loan
  • Health & Wellness Program
  • Company-paid training and certification
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Cloud Infrastructure Engineer

R480000 - R960000 Y Job Crystal

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Job Description

Company:

We're building the future with robotics. Our work is in integrating robotics and automation into industries like construction and mining.

If you're passionate about cutting-edge technology, solving complex problems, and building systems that push the limits of what is possible in robotics and automation, here is where your skills can make a global impact.

We are a US based company with strong South African roots. Our business started in Joburg in 2005 and later moved to the USA. We are now building out our engineering office's in Cape Town (Century City) and Joburg (Greenstone Hill) to support our US operations and customers.

Key Responsibilities

  • Kubernetes Cluster Management:
  • Design, deploy, and manage Kubernetes clusters in private cloud environments, ensuring high availability, scalability, and performance.
  • Configure and optimize cluster components, including control plane, worker nodes, and networking with Antrea as the CNI plugin and Project Contour for ingress management.
  • Implement and maintain Kubernetes RBAC, network policies, and resource quotas to ensure security and efficiency.
  • Deployment Automation:
  • Develop and maintain Infrastructure as Code (IaC) using OpenTofu, integrated with GitLab CI/CD pipelines, to automate the provisioning and management of Kubernetes clusters and related infrastructure.
  • Create reusable OpenTofu modules to streamline deployment processes across multiple environments (dev, staging, production).
  • Leverage GitLab CI/CD to enable automated, repeatable, and auditable infrastructure deployments.
  • Maintain the OpenTofu repository responsible for managing Proxmox hosts and virtual machines (VMs) that host the Kubernetes nodes, ensuring consistent and automated provisioning of underlying infrastructure.
  • Secrets Management:
  • Implement and manage secure secrets storage and access using OpenBao.
  • Configure OpenBao policies, roles, and dynamic secrets for secure integration with Kubernetes workloads.

Monitoring and Troubleshooting:

  • Set up monitoring, logging, and alerting for Kubernetes clusters using tools like Prometheus, and Grafana.
  • Troubleshoot and resolve issues related to cluster performance, application deployments, and infrastructure automation.
  • Collaboration and Documentation:
  • Collaborate with development, DevOps, and security teams to align infrastructure with application requirements.
  • Document infrastructure configurations, processes, and best practices to ensure knowledge sharing and maintainability.

Skills & Qualifications

  • Experience:
  • Bachelors Degree or equivalent
  • 5+ years of experience in infrastructure engineering, with at least 3 years focused on Kubernetes deployment and management.
  • Proven experience setting up and managing Kubernetes clusters in private cloud environments (e.g., bare-metal with Proxmox).
  • Hands-on experience with OpenTofu (Terraform) for Infrastructure as Code
  • Expertise in secrets management using OpenBao in production environments.
  • Experience with other cloud-native tools like Helm, ArgoCD, or Flux for GitOps workflows.
  • Knowledge of security frameworks and compliance standards
  • Familiarity with hybrid or multi-cloud environments.
  • Technical Skills:
  • Deep understanding of Kubernetes architecture, including pods, services, ingress, and operators.
  • Proficiency in container runtimes, specifically CRI-O, and orchestration.
  • Strong experience with GitLab CI/CD for automating infrastructure and application deployments.
  • Familiarity with networking concepts (e.g., VPCs, load balancers, DNS) and expertise in configuring Antrea as the Kubernetes CNI plugin and Project Contour for ingress management.
  • Experience with Proxmox for virtual machine management in private cloud setups.
  • General
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills to work effectively in cross-functional teams.
  • Ability to document complex systems clearly and concisely.
  • Preferred Qualifications:
  • Bachelors Degree or equivalent
  • Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).

Job Type: Full-time

Pay: Up to R80 000,00 per month

Work Location: In person

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Cloud Infrastructure Engineer

Century City, Western Cape R720000 - R960000 Y DataTech Recruitment

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Cloud Infrastructure Engineer

Century City, Cape Town – Onsite

R720,000 – R960,000 CTC per annum

5+ years' experience

About the role

We're looking for an experienced Cloud Infrastructure Engineer to design, build, and manage private cloud environments that support high-performance systems. This role will suit someone with strong Kubernetes expertise, a solid grasp of automation, and an interest in working with modern infrastructure technologies.

Key responsibilities

  • Build, configure, and manage Kubernetes clusters in private cloud environments.
  • Automate deployments and infrastructure using Infrastructure as Code (OpenTofu/Terraform) and CI/CD pipelines.
  • Manage secrets securely across environments.
  • Set up monitoring, logging, and alerting with tools like Prometheus and Grafana.
  • Troubleshoot cluster and infrastructure issues.
  • Work closely with development, DevOps, and security teams to align systems with business needs.

Requirements

  • 5+ years' experience in infrastructure engineering, with at least 3 years focused on Kubernetes.
  • Strong skills in Kubernetes, Proxmox, OpenTofu/Terraform, and CI/CD (GitLab).
  • Experience with secrets management tools such as OpenBao.
  • Good knowledge of networking, containers, and private cloud environments.
  • Excellent problem-solving skills and the ability to work well in a team.
  • Relevant degree or equivalent qualification.

What's on offer

  • R720k – R960k annual CTC
  • Medical aid contribution
  • In-office role, Century City

Job Types: Full-time, Permanent

Pay: R720 000,00 - R960 000,00 per year

Application Question(s):

  • Do you have strong skills in Kubernetes, Proxmox, OpenTofu/Terraform, and CI/CD (GitLab)?
  • Do you have good knowledge of networking, containers, and private cloud environments?

Education:

  • Bachelors (Required)

Experience:

  • Infrastructure Engineering: 5 years (Required)
  • Kubernetes: 3 years (Required)
  • Cloud Engineering: 3 years (Required)

Work Location: In person

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Infrastructure Engineer

R400000 - R1200000 Y The Career Network SA

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Job Description

If you're passionate about robotics, automation, and building systems that stretch the limits of what's possible, please read on. Join the newly built team in Cape Town (company has been in existence 20+ years and currently HQ in the US)

What you'll do

  • Design, deploy, and manage Kubernetes clusters in private cloud (Proxmox).
  • Automate infrastructure with OpenTofu + GitLab CI/CD.
  • Manage secrets securely with OpenBao.
  • Monitor and troubleshoot with Prometheus/Grafana.
  • Collaborate with Dev, DevOps, and Security teams, documenting best practices.

What you bring

  • 5+ years in infrastructure engineering, 3+ with Kubernetes.
  • Proven private cloud Kubernetes expertise.
  • Strong skills with IaC (eg OpenTofu/Terraform) and GitLab CI/CD.
  • Experience with secrets management (OpenBao) in production.
  • Knowledge of Helm, ArgoCD/Flux, GitOps, and networking (Antrea, Contour).
  • Bonus: Kubernetes certifications (CKA, CKAD).

What's in it for you

A chance to work on cutting-edge global projects while rooted in South Africa, shaping infrastructure that keeps advanced robotics and automation running at scale.

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Infrastructure Engineer

R250000 - R450000 Y Key Recruitment Group

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Job Description

L2 Engineer – Elevate IT Excellence in a Global Powerhouse


Location:
Cape Town (Plattekloof) |
Prestigious London-Based Client

About the Company

Our client is a
global leader in IT services and technology
, headquartered in the UK with
25+ years of industry expertise
. They are pioneers in
experience-led IT services
, constantly redefining IT excellence by challenging outdated approaches. With offices in the USA, South Africa, Sri Lanka, Malaysia, and Macedonia, they deliver
market-leading managed services, Microsoft-centric business solutions, and cutting-edge cloud technologies
to 300+ ambitious mid-market organizations.

Now, they're seeking a
highly skilled and adaptable L2 Engineer
—a problem-solver, technical expert, and proactive team player—to provide
enterprise-level technical support, infrastructure management, and security optimization
for a
prestigious London-based client
.

Your Role: Troubleshoot, Maintain, Optimize

As an
L2 Engineer
, you will play a vital role in
ensuring seamless IT operations, maintaining infrastructure integrity, and supporting enterprise IT environments
. You will diagnose and resolve
hardware, networking, virtualization, cloud, and security issues
, collaborating with internal teams and third-party vendors to drive
efficiency, security, and performance
.

What You'll Do:

Technical Support & Troubleshooting

Provide
L2 support
for hardware, software, and networking across
Windows, Linux, and Mac environments
.

Diagnose and resolve
desktop, laptop, tablet, server, virtualization, and cloud
infrastructure issues.

Support
Active Directory (AD), Entra AD, M365, Exchange (2016/2019/Online), SharePoint, and Teams
administration.

Troubleshoot
SQL Server (2016/2019), Power BI
, and support SQL DBA tasks.

Work with
DevOps tools
(GitHub, GitLab, Azure DevOps, Visual Studio, Python, Visual Basic) to support automation initiatives.

Infrastructure & System Administration

Manage and maintain
Windows Server (2016, 2019, 2022) and Linux
environments.

Support
VMware ESX, vCenter, Citrix XenApp/XenDesktop (VDI, Netscaler, RSA, FSLogix, Patch Management)
.

Oversee
backup and cloud disaster recovery solutions
(Veeam Backup, Replication, iLand, Veeam One, Veeam Monitor).

Maintain
SANs, replication, HP Servers, UPS systems, and Cisco networking
.

Manage
enterprise mobility solutions
using
Ivanti Neurons and Ivanti UEM
.

Monitor and maintain
PRTG
, utilizing it for
incident and problem management
.

Networking & Security

Troubleshoot networking components including
DNS/DHCP, routing, switching, Meraki, SilverPeak, iSCSI, VPNs, VoIP, Brocade Fibre, Palo Alto, HPE, and Cisco
.

Configure and maintain
firewalls, VPNs, and enterprise cloud security policies
.

Support
video conferencing solutions and enterprise communication platforms
.

Enhance security through
CrowdStrike endpoint protection
and compliance best practices.

Collaboration & Continuous Improvement

Work with
third-party vendors and internal teams
to escalate and resolve complex technical challenges.

Assist with
ITIL-based incident, problem, and change management
using
ServiceNow
.

Document resolutions, processes, and best practices to improve operational efficiency.

Stay ahead of emerging technologies, offering
strategic recommendations
for IT enhancements.

What You Bring to the Table


5+ years
of experience in
IT support, infrastructure management, and system administration
.

Expertise in
Windows Server, Linux, VMware, Citrix, Entra AD, M365, and Exchange
.

Strong knowledge of
backup & cloud DR
(Veeam, iLand, replication).

Experience with
SQL management, reporting services, and integration services
.

Exposure to
DevOps tools
(Azure DevOps, GitHub, GitLab, Python, Visual Studio, Visual Basic).

Networking expertise in
Cisco, Meraki, SilverPeak, VPNs, VoIP, Palo Alto, and Brocade Fibre
.

Familiarity with
enterprise mobility solutions
(Ivanti Neurons, Ivanti UEM).

Strong troubleshooting, analytical, and customer service skills.


Preferred Certifications:
Microsoft, VMware, Citrix, Cisco, ITIL, Veeam.

Why Join?

Work on
high-profile enterprise IT systems
for a prestigious
London-based client
.

Be part of a
cutting-edge, innovation-driven IT team
.

Competitive salary and
comprehensive benefits package
.

Career progression opportunities within a
leading global managed service provider
.

Ready to make an impact in
enterprise IT operations
?

Apply now and take your career to the next level

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Infrastructure Engineer

R250000 - R600000 Y Talent Shore

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Job Description

We are looking for exceptional engineers to join our growing team. We're writing world-class Software for financial institutions, and we are offering a genuine opportunity to get your hands on our cutting-edge tech and grow with the company.

The infrastructure team:

Our infrastructure team is a small, closely knit team of highly professional infrastructure and security engineers who are responsible for all the SaaS platforms we operate, plus working closely with those customers who host our Platform themselves. They care deeply about best practices and work well together.

Experience/skills we are looking for

Primary skills: GCP, AWS, Kubernetes, Docker, Network Security

GCP Cloud Service management, e.g., Kubernetes, Cloud SQL, IAM, etc.

AWS Cloud Service management, e.g., EC2, EKS, RDS, etc.

Linux OS server management

Windows OS server management

NGINX management and configuration

Proven Kubernetes experience

Google Cloud Service management, GKS, Secret Management, etc.

Experienced in scripting languages such as PowerShell

Information security, including ISO27001

Working with network security services, IPS, IDS, and firewalls

Windows network management

VPN management

Domain setup and management

Exposure to integration projects with large Banks

CI/CD pipeline setup/management

Secondary skills: PowerShell, Terraform, IAM

About you

You are self-motivated and genuinely care about the success of our product

You have an analytical mindset and are proactive in solving problems

You love working collaboratively and as part of a close-knit team

You care about adopting best practices and know how to deliver results efficiently

Your attention to detail is next level, and you are meticulous about quality

You love learning, and every day is a school day

About our client:

Our client is the market-leading FATCA and CRS Validation platform that is revolutionizing the way

that financial institutions of all types manage FATCA, CRS, and QI compliance. Our client's fully automated platform is being used at scale by the world's largest and most sophisticated financial institutions to revolutionize their customers' experience and compliance.

Our client's Platform is the most automated of any in-house or commercially available tax operations solution, delivering the highest return on investment and fastest deployment.

Our client's Platform validates FATCA and CRS forms in all formats, saving our clients costs and time, reducing their risk, and radically improving their customer and investor experience.

We are growing very fast and have a very diverse and supportive team. Our team is our family, we want you to stay with us for the long term and grow with us. We live by our core fundamentals:

Teamwork and Collaboration | Ownership | Customers | Professional Standards

Why work for us?

Share options

Health insurance

Pension scheme

Learning and development opportunities (e.g., Pluralsight)

Flexible working

Innovation time to research new technologies and tools

Collaborative working environment

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Infrastructure Engineer

R500000 - R1200000 Y Moonvalley

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About Moonvalley

Moonvalley's mission is to solve Visual Intelligence in the age of generative AI. We are building technology that can tell stories, scale creativity, and understand both the physics and semantics of the world. With Marey, our first high-definition foundation model trained exclusively on licensed data, we are powering the next era of cinematic, commercial, and enterprise-grade creation.

Our team is an unprecedented convergence of talent across industries. Our elite AI scientists from Deepmind, Google, Microsoft, Meta & Snap, have decades of collective experience in machine learning and computational creativity. We have also established the first AI-enabled movie studio in Hollywood, filled with accomplished filmmakers and visionary creative talent. We work with the top producers, actors, and filmmakers in Hollywood as well as creative-driven global brands. So far we've raised over $100M+ from world-class investors including General Catalyst, Bessemer, Khosla Ventures & YCombinator – and we're just getting started.

Job Summary

We're hiring an Infrastructure Engineer to design and maintain the systems that power Moonvalley's generative AI research and product development. You'll be joining at a pivotal moment, helping to define the foundations of our infrastructure as we train and deploy cutting-edge video foundation models.

In this role, you'll work closely with researchers, engineers, and cross-functional partners to ensure our infrastructure is scalable, reliable, and efficient. From managing GPU clusters to optimizing ETL pipelines, you'll be instrumental in ensuring the technical performance and productivity of our entire AI platform.

What you'll do

  • Build, manage, and scale GPU infrastructure using tools like Kubernetes, Terraform, or Pulumi

  • Maintain and optimize ETL pipelines using Spark, Ray, or Airflow

  • Operate and improve our telemetry and monitoring stack (Datadog, Grafana, Weights & Biases)

  • Manage CI/CD pipelines and development tooling (GitHub, PyTorch, Python)

  • Track and optimize datasets, checkpoints, compute utilization, and related assets

  • Automate repetitive tasks to improve efficiency and reduce friction across engineering workflows

  • Participate in an on-call rotation to resolve infrastructure issues and ensure uptime

  • Provide tooling, documentation, and support to accelerate internal engineering productivity

What we're looking for

  • Strong generalist with experience managing large-scale, high-performance infrastructure

  • Skilled in designing scalable systems for compute, data, and developer tooling

  • Comfortable in high-urgency environments with the ability to prioritize for impact

  • Familiar with infrastructure stacks for AI model training and experimentation

  • Experienced with Kubernetes, Terraform/Pulumi, Spark/Ray, and observability tools

  • Pragmatic problem-solver who favors automation and simplicity over complexity

  • Open to using and contributing to open-source tooling when appropriate

  • Bonus: experience as a Cluster Engineer, Data Engineer, or Developer Advocate in AI/ML environments

What we offer (compensation & benefits)

  • Competitive salary and equity

  • Private health coverage

  • Pension contribution

  • Unlimited paid vacation

  • Fully-distributed, async-first culture

  • Hardware setup of your choice

  • Stipends for phone, internet, and meals

In our team, we approach our work with the dedication similar to Olympic athletes. Anticipate occasional late nights and weekends dedicated to our mission. We understand this level of commitment may not suit everyone, and we openly communicate this expectation.

If you're motivated by deeply technical problems, a seemingly never-ending uphill battle and the opportunity to build (and own) a generational technology company, we can give you what you're looking for.

All business roles at Moonvalley are hybrid positions by default, with some fully remote depending on the job scope. We meet a few times every year, usually in London, UK or North America (LA, Toronto) as a company.

If you're excited about the opportunity to work on cutting-edge AI technology and help shape the future of media and entertainment, we encourage you to apply. We look forward to hearing from you

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work

Moonvalley AI is proud to be an equal opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs.

Please be assured we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy and job applicant privacy policy located here for further information.

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Infrastructure Engineer – Cloud Infrastructure

R900000 - R1200000 Y MagicOrange

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Job Description

MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high-growth phase. Our mission is to empower individuals and organizations, enhancing their value through our innovative software solutions

Location: Durban - KwaZulu Natal, South Africa

Position Summary:

Execute tasks related to MagicOrange's IT infrastructure, assist in the operational layer of our SaaS platform estate, and ensure security governance. Provide operational resilience, secure cloud usage, and consistent IT support across a globally distributed, hybrid workforce.

Key Responsibilities

Cloud Infrastructure & SaaS Operations

  • Oversee and optimize the suite of SaaS platforms and operational tools used across the business to ensure seamless day-to-day functionality, efficiency, and support for all users.
  • Maintain end-user computing, network operations, and endpoint protection to ensure operational continuity and user satisfaction.
  • Implement tooling, automation, and remote support models for globally distributed and hybrid workforces.
  • Administer Microsoft Entra ID, including provisioning, monitoring, and performance optimization.

Azure Governance & Compliance

  • Configure and maintain Azure Policy, Blueprints, and Compliance Manager to align with ISO 27001, GDPR, POPIA, SOC II, and other regulatory frameworks.
  • Create dashboards and evidence packs for auditors, executives, and clients, automating compliance reporting and remediation tasks.

ISMS & Security Framework Ownership

  • Collaborate with the CISO Office on maintaining and enhancing the ISO 27001 ISMS, including contributing technical input for the Statement of Applicability and participating in internal/external audits as needed.
  • Ensure IT infrastructure and cloud tooling align with the compliance goals set for ISO 27001, SOC 2, POPIA, and GDPR.
  • Support the CISO in conducting risk assessments related to infrastructure and SaaS operations and contribute to the IT-specific entries in the centralized risk register.

Identity & Access Management

  • Implement and maintain identity services and access controls (e.g. RBAC, MFA, PIM) in accordance with IAM policies and governance.
  • Enforce least-privilege access via automated policy enforcement and periodic reviews.

SaaS Licensing & Software Asset Management

  • Manage Microsoft EA/CSP and other enterprise SaaS subscriptions.
  • Develop and maintain a licensing compliance framework and optimize cost forecasting.

Incident Response & Resilience

  • Execute incident response procedures under the direction of the CISO Office, coordinate with partners on infrastructure-related aspects, and implement technical corrective actions post-incident.
  • Conduct post-incident investigations and implement corrective actions.

People & Vendor Management

  • Collaborate with MSPs, security partners, and SaaS vendors.
  • Ensure cost-efficiency across infrastructure and tooling.

Cross-Functional Collaboration

  • Work with Product, Finance, HR, and Engineering teams to align IT operations with strategic business goals.
  • Present technical KPIs, risks, and compliance status to non-technical executives and client stakeholders.

IT Operations & Support Responsibilities

  • Handle issues with screens, docking stations, laptops, and printers, as well as provide necessary cords.
  • Set up workstations, perform hardware upgrades (RAM, batteries), and manage cables.
  • Manage the employee onboarding process, conduct access audits, and update general user information in systems like Microsoft Teams and email.

Required Skills & Experience

  • 6–8 years in IT infrastructure, SaaS operations, or IT security.
  • Diploma/Degree in IT.
  • 3+ years working with Microsoft Azure environments.
  • Proven experience with distributed teams, SaaS platforms, and remote support operations.
  • Demonstrated involvement in ISO 27001, SOC 2, or GDPR/POPIA compliance programs.
  • Strong knowledge of firewall/router technologies and network security concepts
  • Proficiency with administrating Windows OS and Servers.
  • Experience with Active Directory (Entra ID), DNS/DHCP
  • Microsoft Exchange, Office365, Microsoft Intune, Microsoft Defender365 experience is desired.
  • Hands-on experience with monitoring and diagnostic tools
  • Experience supporting on-prem and Azure-hosted environments
  • Ability to troubleshoot and resolve complex infrastructure issues independently

Preferred Qualifications

  • Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco).
  • Familiarity with ITSM and ISMS platforms.
  • Multi-cloud awareness (Azure, AWS, GCP).

Join us at MagicOrange and help shape the future of IT Financial Management and FinOps Software by ensuring our customers achieve the highest levels of satisfaction and success.

MagicOrange is an equal opportunity employer, committed to promoting diversity and inclusion in the workplace. We value and appreciate the diverse contributions and perspectives of all our employees.

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CloudOps Infrastructure Engineer

Johannesburg, Gauteng Elite Search

Posted 10 days ago

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Job Description

Duties include
  • Active Directory User Management and assistance with support escalations
  • Daily Infrastructure health checks and active system monitoring
  • Configuration, patching & maintenance of infrastructure and software (VMware and VEEAM)
  • License and Web Certificate renewals & implementations
  • Installing, monitoring and utilizing VEEAM for customer and internal
  • Maintain a solid understanding of their Private-Cloud, Data Management and Public Cloud Environments, including networking,
  • Software, Hardware and Cloud offerings
  • Creating and Maintaining vApp & VM templates for fast deployment within their Private Cloud environments
  • Installation and maintenance of new hardware equipment, cabling, labelling and rack space
  • Maintenance of IP allocation for CloudOps related infrastructure
  • Customer Solution Architecture
  • Identify & Investigate new tools and technologies
  • Monthly Infrastructure reporting - Capacity, Availability and Risk
Requirements:
  • 5+ years in infrastructure including Administration: Linux & Windows, virtualisation, cloud and networking
  • Scripting & automation
  • VCP (VMware Certified Professional would be beneficial)
  • VMCE (VEEAM Certified Engineer would be beneficial)
  • Networking certification a plus (CCNA, JNCIA, N+ etc)
  • Basic understanding of Kubernetes will be beneficial
  • Attention to detail and quality of work
  • Ability to work in a fast paced environment in collaboration with your team
  • Good communication skills
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