209 Virtualization Engineer jobs in South Africa

**Job Requirements**
**Job Description**
The Virtualization Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Virtualization Engineer (L2) can restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role focusses across two or more technology domains - Virtualization and Storage / Cloud
**Key Roles and Responsibilities:**
· Proactively monitors the work queues
· Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA
· Updates tickets with resolution tasks performed
· Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner
· Captures all required and relevant information for immediate resolution
· Provides second level support to all incidents, requests and identifies the root cause of incidents and problems
· Communicates with other teams and clients for extending support
· Executes changes with clear identification of risks and mitigation plans to be captured into the change record
· Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management
· Works with automation teams for effort optimization and automating routine tasks
· Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc
· Identifies problems and errors before they impact a client's service
· Leads and manages all initial client escalation for operational issues
· Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items
· Ensures all changes are carried out with proper change approvals
· Plans and executes approved maintenance activities
· Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles
· Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort
· May also contribute to / support on project work as and when required
· May work on implementing and delivering Disaster Recovery functions and tests
**Academic Qualifications and Certifications:**
· Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
· Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
**Relevant certifications include:**
· HPE certified: Synergy administration (preferred)
· HPE certified: Primera/Alletra (preferred)
· VMware certified Professional: Data Centre Virtualization (preferred)
· VMware: SRM - Site recovery manager (advantages)
· Microsoft Certified: MCP (preferred)
· AWS Certified: practitioner (advantages)
**Required Experience:**
· Moderate level years of relevant managed services experience handling cross technology infrastructure
· Moderate level knowledge in ticketing tools preferably Service Now / JIRA
· Moderate level working knowledge of ITIL processes
· Moderate level experience working with vendors and/or 3rd parties
**Knowledge, Skills and Attributes:**
· Ability to communicate and work across different cultures and social groups
· Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
· Ability to maintain a positive outlook at work
· Ability to work well in a pressurized environment
· Ability to work hard and put in longer hours when it is necessary
· Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
· Ability to adapt to changing circumstances
· Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
**Work Experience**
**Relevant certifications include:**
· HPE certified: Synergy administration (preferred)
· HPE certified: Primera/Alletra (preferred)
· VMware certified Professional: Data Centre Virtualization (preferred)
· VMware: SRM - Site recovery manager (advantages)
· Microsoft Certified: MCP (preferred)
· AWS Certified: practitioner (advantages)
**Required Experience:**
· Moderate level years of relevant managed services experience handling cross technology infrastructure
· Moderate level knowledge in ticketing tools preferably Service Now / JIRA
· Moderate level working knowledge of ITIL processes
· Moderate level experience working with vendors and/or 3rd parties

Job Requirements Job Description The Virtualization Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Virtualization Engineer (L2) can restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role focusses across two or more technology domains - Virtualization and Storage / Cloud Key Roles and Responsibilities: ·Proactively monitors the work queues ·Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA ·Updates tickets with resolution tasks performed ·Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner ·Captures all required and relevant information for immediate resolution ·Provides second level support to all incidents, requests and identifies the root cause of incidents and problems ·Communicates with other teams and clients for extending support ·Executes changes with clear identification of risks and mitigation plans to be captured into the change record ·Escalates all tickets to seek the right focus from Co E and other teams, if needed continue the escalations to management ·Works with automation teams for effort optimization and automating routine tasks ·Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc ·Identifies problems and errors before they impact a client’s service ·Leads and manages all initial client escalation for operational issues ·Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items ·Ensures all changes are carried out with proper change approvals ·Plans and executes approved maintenance activities ·Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles ·Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort ·May also contribute to / support on project work as and when required ·May work on implementing and delivering Disaster Recovery functions and tests Academic Qualifications and Certifications: ·Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) ·Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: ·HPE certified: Synergy administration (preferred) ·HPE certified: Primera/Alletra (preferred) ·VMware certified Professional: Data Centre Virtualization (preferred) ·VMware: SRM - Site recovery manager (advantages) ·Microsoft Certified: MCP (preferred) ·AWS Certified: practitioner (advantages) Required Experience: ·Moderate level years of relevant managed services experience handling cross technology infrastructure ·Moderate level knowledge in ticketing tools preferably Service Now / JIRA ·Moderate level working knowledge of ITIL processes ·Moderate level experience working with vendors and/or 3rd parties Knowledge, Skills and Attributes: ·Ability to communicate and work across different cultures and social groups ·Ability to plan activities and projects well in advance, and takes into account possible changing circumstances ·Ability to maintain a positive outlook at work ·Ability to work well in a pressurized environment ·Ability to work hard and put in longer hours when it is necessary ·Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting ·Ability to adapt to changing circumstances ·Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Work Experience Relevant certifications include: ·HPE certified: Synergy administration (preferred) ·HPE certified: Primera/Alletra (preferred) ·VMware certified Professional: Data Centre Virtualization (preferred) ·VMware: SRM - Site recovery manager (advantages) ·Microsoft Certified: MCP (preferred) ·AWS Certified: practitioner (advantages) Required Experience: ·Moderate level years of relevant managed services experience handling cross technology infrastructure ·Moderate level knowledge in ticketing tools preferably Service Now / JIRA ·Moderate level working knowledge of ITIL processes ·Moderate level experience working with vendors and/or 3rd parties #J-18808-Ljbffr

Job Requirements Job Description The Virtualization Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Virtualization Engineer (L2) can restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role focusses across two or more technology domains - Virtualization and Storage / Cloud Key Roles and Responsibilities: ·Proactively monitors the work queues ·Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA ·Updates tickets with resolution tasks performed ·Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner ·Captures all required and relevant information for immediate resolution ·Provides second level support to all incidents, requests and identifies the root cause of incidents and problems ·Communicates with other teams and clients for extending support ·Executes changes with clear identification of risks and mitigation plans to be captured into the change record ·Escalates all tickets to seek the right focus from Co E and other teams, if needed continue the escalations to management ·Works with automation teams for effort optimization and automating routine tasks ·Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc ·Identifies problems and errors before they impact a client’s service ·Leads and manages all initial client escalation for operational issues ·Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items ·Ensures all changes are carried out with proper change approvals ·Plans and executes approved maintenance activities ·Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles ·Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort ·May also contribute to / support on project work as and when required ·May work on implementing and delivering Disaster Recovery functions and tests Academic Qualifications and Certifications: ·Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) ·Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: ·HPE certified: Synergy administration (preferred) ·HPE certified: Primera/Alletra (preferred) ·VMware certified Professional: Data Centre Virtualization (preferred) ·VMware: SRM - Site recovery manager (advantages) ·Microsoft Certified: MCP (preferred) ·AWS Certified: practitioner (advantages) Required Experience: ·Moderate level years of relevant managed services experience handling cross technology infrastructure ·Moderate level knowledge in ticketing tools preferably Service Now / JIRA ·Moderate level working knowledge of ITIL processes ·Moderate level experience working with vendors and/or 3rd parties Knowledge, Skills and Attributes: ·Ability to communicate and work across different cultures and social groups ·Ability to plan activities and projects well in advance, and takes into account possible changing circumstances ·Ability to maintain a positive outlook at work ·Ability to work well in a pressurized environment ·Ability to work hard and put in longer hours when it is necessary ·Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting ·Ability to adapt to changing circumstances ·Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Work Experience Relevant certifications include: ·HPE certified: Synergy administration (preferred) ·HPE certified: Primera/Alletra (preferred) ·VMware certified Professional: Data Centre Virtualization (preferred) ·VMware: SRM - Site recovery manager (advantages) ·Microsoft Certified: MCP (preferred) ·AWS Certified: practitioner (advantages) Required Experience: ·Moderate level years of relevant managed services experience handling cross technology infrastructure ·Moderate level knowledge in ticketing tools preferably Service Now / JIRA ·Moderate level working knowledge of ITIL processes ·Moderate level experience working with vendors and/or 3rd parties #J-18808-Ljbffr

About Sand

Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide.

We’re pioneers of meaningful AI : our solutions go far beyond chatbots. We are using data and AI to solve the world’s biggest issues in telecommunications, sustainable water management, energy, healthcare, climate change, smart cities, and other areas that have a real impact on the world. For example, our AI systems help to manage the water supply for the entire city of London. We created the AI algorithms that enabled the 7th largest telecommunications company in the world to plan its network in 300 cities in record time. And we built a digital healthcare system that enables 30m people in a country to get world-class healthcare despite a shortage of doctors.

We’ve grown our revenues by over 500% in the last 12 months while winning prestigious scientific and industry awards for our cutting-edge technology. We’re underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.

About the role

We’re looking for a Mid Level Cloud Engineer to help design, implement, and support cloud infrastructure that is secure, scalable, and reliable. You should have hands-on experience with at least one major cloud provider (AWS, Azure, or GCP) and a solid foundation in Infrastructure as Code (IaC), cloud security, and operations. This role offers a chance to deepen your cloud expertise while contributing to real-world projects and collaborating with experienced engineers.

Specific Responsibilities

Infrastructure as Code (IaC):

• Write and manage infrastructure using Terraform (and optionally Terragrunt) with a focus on reusable and modular code.
• Use version control and follow best practices for infrastructure deployments.

Cloud Infrastructure:

• Deploy and manage cloud resources following high availability and security best practices.
• Support multi-environment setups (e.g. dev, staging, prod) and basic disaster recovery configurations.

Security & Compliance:

• Apply basic cloud security concepts such as IAM policies, least-privilege principles, and encryption.
• Follow team-defined standards aligned with compliance frameworks like CIS Benchmarks and ISO 27001.

Monitoring & Operations:

• Set up basic monitoring, logging, and alerting using tools like CloudWatch, Prometheus, or similar.
• Assist with system health checks, performance tuning, and cost optimisation under guidance.

Collaboration & Support:

• Work with application and DevOps teams to integrate infrastructure with deployment pipelines.
• Help manage and resolve cloud-related support tickets and incidents within agreed timelines.

Documentation & Knowledge Sharing:

• Contribute to runbooks, internal wikis, and documentation to improve supportability and onboarding.
• Participate in retrospectives and post-incident reviews to improve operations and reduce risk.

Requirements

Core Technical Skills:

• Hands-on experience with Terraform (or similar IaC tools).
• Working knowledge of one major cloud platform.
• Familiarity with CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins.

Foundational Cloud Knowledge:

• Understanding of key cloud services (e.g. VPCs, VMs, IAM, Blob storage, etc.)
• Comfortable with networking basics, security groups, and role-based access control.

Best Practices Awareness:

• Basic knowledge of cloud architecture principles like scalability, high availability, and fault tolerance.
• Exposure to cost tagging, resource naming conventions, and resource lifecycle management.

Nice to Have:

• Experience with multi-cloud setups.
• Awareness of ITIL/SRE principles or ticketing tools like Jira or ServiceNow.
• Basic scripting (e.g., Python, Bash) for automation and tooling.

Personal Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Due to the considerable amount of virtual work and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed in working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.

#J-18808-Ljbffr

About Electrum

Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.

We’ve built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference.

We hire the best of the best and we offer great opportunities for personal growth and career progression.

The Role

As a Cloud Engineer, you'll be responsible for provisioning and maintaining Electrum’s most mission critical cloud-based production systems. This will involve working closely with Engineering teams to ensure that the technical requirements for moving projects into production are met, as well as ensuring monitoring and alerting feedback loops of critical infrastructure is constantly improved.

You understand that failure is unavoidable, and will help to constantly improve Electrum’s incident response handling. You'll also be involved in project management activities such as ensuring deadlines are met and end user expectations are maintained. Your role may involve working with third party vendors on technology solutions or providing support during customer implementations of new software products or applications.

This is a fast moving industry and we know that you will need to keep yourself up-to-date with new advances in technologies and to stay relevant with required certifications: you will have access to a generous training and education allowance dedicated to furthering your skill sets. You will also have the opportunity to gain deep knowledge of payments technology along with further developing your service delivery and cloud technology expertise.

Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production systems.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Managing and administrating Linux environments.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across the cloud infrastructure stack.
• Provision of critical system security by leveraging best practices and prolific cloud security solutions.
• Providing recommendations for architecture and process improvements.
• Implementation of security protocols by evaluating business strategies and requirements.
• Maintenance and management of tools for automation of different operational processes.
• Definition, deployment and management of metrics, logging, monitoring and alerting.
• Updating job knowledge by tracking and understanding emerging practices and standards; participating in educational opportunities; reading professional publications and participating in professional organisations.

• Minimum of 3+ years’ experience working with AWS infrastructure in a DevOps, SRE, or Cloud Engineering role.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• AWS Certifications beneficial (e.g. AWS Certified SysOps Administrator).
• Experience in Java or a similar object oriented programming language is beneficial.
• Strong experience with Linux system administration (preferably RHEL).
• Proficiency with AWS services including EC2, VPC, IAM, CloudWatch, SSM, and related infrastructure.
• Understanding of Kubernetes and hands-on experience with kubectl, OpenLens, and Argo CD.
• Experience with automation and configuration management tools (e.g., Ansible, AWS SSM).
• Familiarity with infrastructure-as-code concepts and tools, ideally AWS CDK or CloudFormation.
• Understanding of networking fundamentals and AWS networking components.
• Experience with monitoring and observability tools (e.g., CloudWatch, Prometheus, Grafana, ELK).
• Awareness of cloud cost drivers and strategies for cost monitoring and optimization in AWS.
• Familiarity with security best practices in cloud environments.

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs)
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, getaways, and social outings

We have created a safe, transparent environment where we know mistakes happen, and that’s okay. We even have a 3 step approach to dealing with them:

• Tell everyone about it
• Fix the mistake
• Tell everyone about the solution

You are responsible for your actions – both the successes and the failures.

#J-18808-Ljbffr

Join to apply for the Cloud Engineer role at AnywhereNow

Join to apply for the Cloud Engineer role at AnywhereNow

Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees in working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda, the UN International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success.

The opportunity

We are looking for a highly skilled and driven Cloud Operations Engineer to join our team with a strong emphasis on communications technologies, cloud operations, and system performance. This role requires expertise in monitoring, alerting, anomaly detection, automation, security, and performance tuning across our critical communications platforms. You will be responsible for the reliability, availability, and performance of services such as SIP, Skype for Business, and Azure Communication Services (ACS). Your role will also focus on optimizing resource utilization, cost management, and ensuring disaster recovery and business continuity (BCP/DR).

What you’ll be doing

• Develop and maintain real-time monitoring and alerting systems using tools like Prometheus, Grafana, and the ELK stack to ensure system health and performance.
• Identify and resolve anomalies and bottlenecks proactively, reducing downtime through automated detection and alert mechanisms.
• Automate infrastructure provisioning, scaling, and patching using tools like Terraform and Azure DevOps across Kubernetes, Windows, and Linux environments.
• Build self-healing systems and leverage Kubernetes operators, CI/CD pipelines, and event-driven automation to improve reliability.
• Analyze and optimize system performance for latency-sensitive services, including VoIP, video, and messaging.
• Implement cloud cost optimization strategies, such as using Reserved Instances, rightsizing virtual machines, and leveraging Azure Cost Management tools.
• Strengthen system security by enforcing best practices for hardening, vulnerability patching, and incident management in collaboration with security teams.
• Design and execute robust disaster recovery plans, ensuring fault-tolerant architectures and reliable backup and restore strategies.

What we're looking for

We hire for competency as much as experience. You’ll thrive here if you demonstrate:

• Communication: The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.
• Action-oriented: The ability to act quickly and decisively, even in the face of uncertainty, to move projects forward and achieve business goals.
• Commitment: The ability to consistently meet or exceed the quality standards expected by stakeholders.
• Collaboration: The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute.
• Taking ownership: The ability to take full responsibility and accountability for tasks, projects, or actions, demonstrating a sense of commitment and dedication towards achieving desired outcomes.

You’ll need to bring:

• 5+ years of experience as a Cloud Operations Engineer, Systems Engineer, or in a similar role with a focus on communications technologies.
• Proven experience with cloud platforms, with a strong focus on Azure and experience with Azure Resource Patching for Kubernetes (AKS), VMs (Windows and Linux).
• Experience with Microsoft Teams/Skype for Business and Azure Communication Services.
• Strong understanding of SIP, VoIP, and related protocols.
• Strong understanding of networking concepts and experience with Cisco networking technologies (e.g., routers switches, firewalls).
• Experience with scripting languages (e.g., Python, PowerShell, Bash, Terraform, Helm, Pulumi) and automation tools.
• Experience with network performance monitoring tools (e.g., Wireshark, tcdump) is a plus.

Currently, this role is remote. However, we are also planning to open an office in Johannesburg and we'll expect you to come to our office twice a week.

As this position involves supporting regions such as Europe and the US, we require flexibility in working shifts to cover these time zones. Occasional weekend work will be expected. Rest assured, you will be compensated for any irregular hours worked.

AnywhereNow is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We accept difference and we thrive on it for the benefit of our employees, our products, and our community.

Please note that we have a background check policy. The background check differs per country and position. If you would like to know more, the Talent Acquisition Specialists are happy to answer any questions!

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Information Technology and Customer Service
• Industries Software Development

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Role Mission

We’re building a team of highly-skilled engineers who want one thing above all else: to write excellent code, every day, and continuously level up technically.

This role is tailor-made for engineers who don’t want to be managers, lead product discussions, or spend their days writing strategy docs. Instead, you'll thrive on solving hard technical problems, learning from brilliant peers, and diving deep into the codebase — day in, day out.

However, this isn’t solo hacker mode. You’ll be part of a high-performing team, expected to navigate real-world, fast-moving client projects. This involves thoughtful collaboration, clear communication, and proactively unblocking yourself and others. We seek engineers who ask great questions, learn from teammates, and know how to get what they need to do their best work.

The Senior Cloud Engineer’s mission will involve building with Serverless on AWS . This is a client-facing role, involving conversations and planning with external clients, engaging in both technical and business discussions. While our core stack is AWS Serverless & Typescript, you will gain experience with different approaches and technologies as needed.

Skills

• Typescript
• Production experience with AWS Serverless (CDK, Lambda)
• Node.js
• Experience in a Cloud Engineering role
• Ability to communicate effectively with technical and non-technical stakeholders
• Stem / Computer Science Degree or comparable experience

Advantageous Skills

• Experience with API Gateway, Step Functions, AppSync, and EventBridge
• AWS Certifications
• Experience with other modern OOP languages (Python, Java, Go, etc.)
• Exposure to DynamoDB
• Familiarity with containerisation tools (Docker, Kubernetes, etc.)

What we Offer

• Competitive salary
• 22 Days annual leave
• Learning and Development support
• 3-week work-from-anywhere policy
• Equipment budget for your tech setup
• Company pension
• Monthly socials
• A Slack network of 600+ engineers
• Monthly "Lunch & Tells" sessions
• Bi-Annual Engineering Hack Days
• Hybrid work from our Green Point, Cape Town office

Who are we

Theodo UK is a software consultancy specializing in full-stack, mobile, web, and cloud solutions. With 70 team members across the UK and South Africa, we operate with an entrepreneurial, agile mindset, backed by the stability and reputation of Theodo Group.

Our approach emphasizes innovation, smart risk-taking, and delivering high-quality digital products quickly, guided by Lean and Kaizen principles.

While headquartered in the UK, we serve global markets, supported by our South African team.

Values

Team Spirit

We work together to achieve common goals, valuing feedback and collaboration.

Pragmatism

We focus on effective results, utilizing resources efficiently, and engaging in concise, direct interactions.

Willingness to Improve

We actively seek areas for improvement, learn from challenges, and embrace growth outside our comfort zones.

#J-18808-Ljbffr

Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide.

We’re pioneers of meaningful AI : our solutions go far beyond chatbots. We are using data and AI to solve the world’s biggest issues in telecommunications, sustainable water management, energy, healthcare, climate change, smart cities, and other areas that have a real impact on the world. For example, our AI systems help to manage the water supply for the entire city of London. We created the AI algorithms that enabled the 7th largest telecommunications company in the world to plan its network in 300 cities in record time. And we built a digital healthcare system that enables 30m people in a country to get world-class healthcare despite a shortage of doctors.

We’ve grown our revenues by over 500% in the last 12 months while winning prestigious scientific and industry awards for our cutting-edge technology. We’re underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.

About the role

We’re looking for a Mid Level Cloud Engineer to help design, implement, and support cloud infrastructure that is secure, scalable, and reliable. You should have hands-on experience with at least one major cloud provider (AWS, Azure, or GCP) and a solid foundation in Infrastructure as Code (IaC), cloud security, and operations. This role offers a chance to deepen your cloud expertise while contributing to real-world projects and collaborating with experienced engineers.

Specific Responsibilities

Infrastructure as Code (IaC):

• Write and manage infrastructure using Terraform (and optionally Terragrunt) with a focus on reusable and modular code.
• Use version control and follow best practices for infrastructure deployments.
• Deploy and manage cloud resources following high availability and security best practices.
• Support multi-environment setups (e.g. dev, staging, prod) and basic disaster recovery configurations.

Security & Compliance:

• Apply basic cloud security concepts such as IAM policies, least-privilege principles, and encryption.
• Follow team-defined standards aligned with compliance frameworks like CIS Benchmarks and ISO 27001.

Monitoring & Operations:

• Set up basic monitoring, logging, and alerting using tools like CloudWatch, Prometheus, or similar.
• Assist with system health checks, performance tuning, and cost optimisation under guidance.
• Work with application and DevOps teams to integrate infrastructure with deployment pipelines.
• Help manage and resolve cloud-related support tickets and incidents within agreed timelines.

Documentation & Knowledge Sharing:

• Contribute to runbooks, internal wikis, and documentation to improve supportability and onboarding.
• Participate in retrospectives and post-incident reviews to improve operations and reduce risk.

Requirements

Core Technical Skills:

• Hands-on experience with Terraform (or similar IaC tools).
• Working knowledge of one major cloud platform.
• Familiarity with CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins.

Foundational Cloud Knowledge:

• Understanding of key cloud services (e.g. VPCs, VMs, IAM, Blob storage, etc.)
• Comfortable with networking basics, security groups, and role-based access control.
• Basic knowledge of cloud architecture principles like scalability, high availability, and fault tolerance.
• Exposure to cost tagging, resource naming conventions, and resource lifecycle management.

Nice to Have:

• Experience with multi-cloud setups.
• Awareness of ITIL/SRE principles or ticketing tools like Jira or ServiceNow.
• Basic scripting (e.g., Python, Bash) for automation and tooling.

Personal Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Due to the considerable amount of virtual work and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed in working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.

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FULLTIME Amersfoort

Ben jij graag de redder in nood en vind je het heerlijk om organisaties op afstand en op locatie te ondersteunen? Werk je graag met de beste technieken en wil je onderdeel zijn van een professioneel en gezellig team? Dan is de functie Cloud Engineer in Amersfoort echt iets voor jou!

Wat ga je doen als Cloud Engineer?

In de praktijk betekent dit dat je vaak op pad bent en dat geen dag hetzelfde is. Je houdt ervan om in verschillende omgevingen oplossingen te bieden zowel op locatie als op afstand. We zijn op zoek naar een flexibele snel schakelende collega die hier niet van onder de indruk is!

Daarnaast ben je de ambassadeur van Arcus IT bij onze klanten: je bent op locatie de ogen, oren én handen van het bedrijf. Het is belangrijk dat in alles wat je doet, je zorgt voor duidelijk en heldere communicatie. Je verzamelt de juiste informatie, brengt de klant op de hoogte en legt alles wat je doet vast.

Taken En Verantwoordelijkheden

• Je beheert verschillende Cloud/onpremise infrastructuur omgevingen van onze klanten die bestaan uit 50 tot 500 werkplekken.
• Je werkt aan onderhoud- en verbeteracties van klantomgevingen. Je stemt dit rechtstreeks af met de klant.
• Je werkt voornamelijk met Windows server, Microsoft Intune, Microsoft Azure omgevingen. De Cloud producten die je gebruikt zijn Office 365 (Exchange Online, SharePoint Online), Microsoft Azure en Windows Virtual Desktop.
• Je behandelt tweede- en derdelijns (complexere) incidenten, die je alleen of samen met een collega oplost.
• Je draait mee in een bereikbaarheidsdienst.
• Je verwerkt nieuwe meldingen uit de Online Servicedesk Portal.
  
  

Samenvatting

Ben jij een expert in Cloud-technologie, netwerken en security? Dan ben jij de Cloud Engineer die wij zoeken!

Dit Kun Je Verwachten

• Een uitdagende werkomgeving
• Een passend salaris bij kennis en ervaring.
  
  

Solliciteren

Solliciteren

Jouw competenties

Wij Zoeken Vooral Enthousiaste Collega's Die Graag Samen Met Ons Aan Arcus IT Willen Bouwen! Daarnaast Zou Het Mooi Meegenomen Zijn Als Je Aan De Volgende Wensen Voldoet

• Je hebt een afgeronde, relevante mbo niveau 4 of hbo-opleiding.
• Je beschikt over werkervaring in een vergelijkbare functie.
• Je hebt aantoonbare affiniteit met Microsoft-oplossingen als Microsoft 365 en Microsoft Exchange, Azure, SharePoint en Intune.
• Je beschikt over voldoende kennis van RDS omgevingen en back-up oplossingen als VEEAM.
• Je hebt ervaring met Switches en Firewalls.
• Je bent communicatief sterk en komt afspraken na.
  
  

Ons aanbod

Naast Natuurlijk Mooie Arbeidsvoorwaarden Kun Je Verwachten Dat Je Bij Een Informele En Groeiende Organisatie Komt. Uitdaging? Ontwikkeling? Dat Zal Ook Zeker Niet Bij Ons Ontbreken! Verder Kun Je Het Volgende Verwachten

• Een salaris tussen de €2.700,- en €5.200,- op basis van je kennis en ervaring.
• Goede secundaire arbeidsvoorwaarden.
• 25 vakantiedagen.
• Een hele goede pensioenregeling.
• Een laptop, mobiele telefoon en leaseauto van de zaak.
• Mogelijkheden voor persoonlijke en professionele groei (diverse opleidingsmogelijkheden).
• Een prettige werkomgeving met veel ruimte voor eigen initiatief en verantwoordelijkheid.
• Mogelijkheden om snel te groeien in functie en salaris, bv. door het behalen van certificaten.
• Uitdagend werk waar jij je talent in kwijt kunt.

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