15 Ux Director jobs in South Africa

We are seeking an experienced and visionary User Experience Lead to drive the strategy, architecture, and execution of world-class user experiences for our clients. This is a client-facing role that requires excellent communication and presentation skills in English. The ideal candidate will work closely with clients to gather requirements, propose the best information architecture, and define the most effective user experience solutions whether for marketing websites or full-scale digital products.

In addition to client engagement, this role will guide and mentor designers, ensuring that the team delivers cohesive, high-impact design outcomes that balance user needs with business objectives.

• A UX leader with strong expertise in user-centered design, architecture, and client engagement.
• Someone who can translate business requirements and client needs into clear, elegant, and impactful user journeys.
• A collaborator who thrives in cross-functional teams, bridging design, engineering, and business goals.
• A mentor who uplifts designers while maintaining a hands-on role in UX direction and solution design.

This position reports directly to the Head of Marketing, and collaborates closely with product managers, engineers, and client stakeholders.

• Lead client workshops, requirement-gathering sessions, and stakeholder interviews.
• Translate client needs into information architecture, user flows, and wireframes.
• Propose the best UX solutions tailored to both marketing websites and product platforms.
• Present UX concepts and strategies to clients with confidence and clarity.

• Conduct user research, competitive benchmarking, and usability testing.
• Translate findings into actionable recommendations that improve customer satisfaction.
• Advocate for accessibility, inclusivity, and best practices in user experience.

• Oversee and evolve design frameworks and systems to ensure consistency across projects.
• Deliver high-level UX documentation (site maps, wireframes, prototypes).
• Collaborate with UI designers to transform UX concepts into visually compelling experiences.

• Work with product managers and engineers to ensure UX is feasible, scalable, and aligned with client objectives.
• Collaborate with marketing/content teams for unified brand storytelling across digital touchpoints.
• Facilitate design sprints, feedback loops, and cross-functional workshops.

• Lead and mentor a team of UX and UI designers.
• Provide clear direction, feedback, and support to elevate design quality.
• Foster a culture of innovation, collaboration, and client-first thinking.

• 6+ years of experience in UX design, information architecture, or product design.
• Proven experience leading client-facing projects from discovery to delivery.
• Expertise in UX tools: Figma, Framer, Adobe Creative Suite, and prototyping tools.
• Strong knowledge of design systems, usability testing, and UX methodologies.
• Demonstrated ability to propose and present UX strategies to clients.
• Fluent English communication and presentation skills are mandatory.

• Experience working on both marketing websites and product platforms.
• Motion/interaction design skills for enhancing user flows and storytelling.
• Strong portfolio demonstrating UX leadership and client-facing expertise.

Requisition Details & Talent Acquisition Specialist

REQ Keabetswe Modise

Closing Date: 10 October 2025

Location

Nedbank 135 Rivonia Campus – Sandton - Hybrid

Cluster

Group Technology – Enterprise Design

Career Stream

Design

Leadership Pipeline

Manage Managers

Job Purpose

We are looking for a visionary Senior Product Design Lead to drive the design strategy and execution for our client and product onboarding portfolio. This role is pivotal in shaping human-centred, scalable, and future-ready experiences that align with business objectives and deliver measurable impact.

You will lead a team of designers, foster a culture of design excellence and innovation, and collaborate closely with product, engineering, research, and business stakeholders to ensure solutions are feasible, impactful, and delightful.

Job Responsibilities

Lead Design Strategy & Execution

• Translate strategic objectives and validated user problems into intuitive, scalable design solutions.
• Define and evolve design systems, guidelines, and frameworks to ensure consistency and efficiency.

Champion User-Centred Design

• Conduct and leverage user research, usability testing, and data insights to inform design decisions.
• Advocate for inclusive, accessible, and omni-channel experiences across all touchpoints.

Drive Innovation & Future Readiness

• Integrate AI-driven tools and emerging technologies into the design process to enhance efficiency and creativity.
• Promote service design thinking to deliver seamless end-to-end experiences.

Mentorship & Leadership

• Guide and mentor designers, fostering a growth mindset and culture of collaboration.
• Influence stakeholders through clear communication, storytelling, and co-creation workshops.

Operational Excellence

• Ensure alignment with technical infrastructure, design standards, and agile delivery practices.
• Manage timelines, priorities, and resources to deliver high-quality outputs on schedule.

Minimum Experience

• 8+ years in UI/UX or Product Design, with at least 3 years in a leadership role.
• Proven experience in leading design teams and delivering complex digital products at scale.

Qualifications

• Essential: Matric / Grade 12 / National Senior Certificate
• Preferred: Degree or Certification in Design, HCI, or related field from an accredited institution.

Skills & Exposure

• Design Tools: Figma, Miro (advanced proficiency).
• Prototyping: High-fidelity prototyping in Figma.
• Technical Acumen: Basic front-end understanding (HTML, CSS), strong grasp of software delivery at scale.
• Methodologies: Agile, Lean UX, and service design practices for omni-channel experiences.

Technical & Professional Knowledge

• Full Product Design lifecycle and Design Systems.
• AI as a design enabler and data-driven design practices.
• Strong understanding of UX metrics, analytics, and performance measurement.
• Familiarity with journey mapping, service design, and accessibility standards.

Behavioural Competencies

• High performance, purpose-led:Create a culture of purpose-led, client-centred, and values-driven performance.
• Driving Successful Customer Engagements
• Driving Innovation
• Building Talent
• Accountability
• Portfolio Management

-

Please contact the Nedbank Recruiting Team

Job Overview

Business Segment: Business & Commercial Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0002

Date Posted: 9/25/2025

Job Description

To create and implement operational plans to achieve the scalability requirements of experience design.

Qualifications

Qualification

Information Studies Degree

Experience

5-7 years demonstrated workplace experience within the area of specialisation with evidence of contribution to the experience design practice

Additional Information

Behavioural Competencies

Articulating Information

Challenging Ideas

Convincing People

Developing Expertise

Establishing Rapport

Technical Competencies

Product and Services Knowledge

Data Analysis and Effective Design

Requirements Gathering and Management

Research and Information Gathering

Service Management Processes

Client Journeys and Personas

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

About the Role

Tigerhire is entering an exciting phase of product development, with plans to expand into new

machines within the construction and landscaping sectors. We are seeking a Design Engineer who

can take ownership of the full design process — from concept sketches and CAD models through to

prototype build, testing, and production launch.

This role is suited to a driven, creative, and practical engineer who is motivated to be part of a

growing, forward-thinking team. The Design Engineer will work closely with our existing

engineering and operations teams to deliver machines that are reliable, innovative, and

commercially viable.

Key Responsibilities

Concept Development: Generate creative, practical designs for new machines that meet

customer needs and market opportunities.

CAD Modelling: Produce accurate 3D CAD models, engineering drawings, and detailed

specifications for manufacture.

rototype Development: Oversee prototype builds, coordinating with workshop engineers

to ensure successful assembly and functionality.

esting & Validation: Run prototype trials, analyse results, and implement improvements to

deliver robust final designs.

ross-Functional Collaboration: Work with operations, sales, and aftercare teams to ensure

new products meet commercial, service, and customer requirements.

nnovation: Identify new opportunities in construction and landscaping, contributing ideas

to strengthen Tigerhire's product portfolio.

ompliance: Ensure all designs meet relevant safety, environmental, and industry

standards.

ontinuous Improvement: Refine existing designs to improve performance, reliability, and

cost-effectiveness.

Personal Qualities

ighly driven, enthusiastic, and committed to bringing new ideas to life.

orward-thinking, with a problem-solving mindset and a passion for innovation.

ractical and hands-on — comfortable working with engineers to turn concepts into working

machines.

 laborative, team-oriented, and eager to be part of a business that is growing fast.

etail-focused and disciplined in delivering projects on time.

Experience Required:

egree or equivalent qualification in Mechanical/Design Engineering.

inimum 5 years' experience in product design, ideally in machinery, construction

equipment, agricultural or landscaping equipment.

trong proficiency in CAD software (SolidWorks, Inventor, or similar).

xperience of prototype development and testing.

nowledge of compliance requirements (CE/UKCA marking, machinery safety standards,

etc.).

ackground in manufacturing or engineering businesses where products move from concept

to production.

We're looking for a UI/UX Design Intern to join our early-stage SaaS startup on a part-time, remote basis. This is an opportunity to gain real-world design experience, contribute to a live product, and build portfolio-ready work with mentorship from an experienced product designer.

This internship is ideal for emerging UI/UX designers looking to build real-world experience in ux research, visual design and design systems, under the mentorship of an experienced designer.

This is an unpaid internship opportunity with flexible hours (5-8 hours/week), ideal for students needing practical experience while studying or freelancing.

• Create wireframes, mockups, and UI screens.
• Support in building a design system (components, styles, typography).
• Refine user flows and onboarding experiences.
• Receive regular feedback and guidance to improve your craft.

Must-Haves

• Own laptop capable of running Figma smoothly (browser or desktop app).
• Reliable internet connection for Figma, video calls, and file sharing.
• Basic proficiency in Figma (creating frames, components, exporting files).
• Portfolio or sample design work (to demonstrate interest and baseline skills).
• Good eye for layout, typography, and colour
• Eager to learn, open to feedback, and reliable
• South Africa only

Nice-to-Haves (Not essential, but a bonus)

• Experience with Notion/Trello (or any task tracking tool).
• Familiarity with Google Workspace (Docs, Sheets, Drive).
• Interest in SaaS, startups, or business tools.
• Basic understanding of UX research (user flows, wireframing, usability).

• Portfolio-ready case study (with approved work samples).
• Flexible hours (approx. 5–8 hrs per week, for 6 months).
• A letter of recommendation.
• Weekly mentorship and design critiques to help grow your skills
• Real-world insight into product design and startup processes.
• Flexibility to work remotely on your own time (no fixed hours).

Applications are reviewed on a rolling basis. Shortlisted candidates will be contacted for a brief design assessment and Google Meet interview.

Please Note: This is a remote, unpaid position - not a salaried role or internship.

Experience Required

● 
5+ years
of experience in 
product design
, showcasing 
complex, large-scale
product initiatives and 
innovative
design solutions.

● Proficiency in 
leading product design projects
from research to final implementation, including advanced 
prototyping
and 
design tools
.

● Strong knowledge of 
usability testing
, 
data analytics
, 
interaction design
, and 
business strategy
.

● Demonstrated 
thought leadership
(articles, conference talks, or internal evangelism) and 
team mentorship
experience.

Minimum Qualifications

● Bachelor's degree in 
Design, Business
, or related field.

● 
Advanced
knowledge of 
product lifecycle management
, 
design thinking
, and 
Lean UX
or 
Agile
frameworks.

● Familiarity with 
SAFe
or 
large-scale Agile
processes, bridging design and multi-team development sprints.

Shape the Future of Service Excellence with Ten

Driving Innovation. Building Trust. Redefining Service Excellence.

Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world's leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, Swisscard and Royal Bank of Canada. Corporate clients use Ten's services to acquire, engage and retain affluent, high net worth customers or valued employees. The service drives critical customer metrics, including revenue growth, net promoter score, and supports digital transformation initiatives.

Millions of individuals worldwide have access to Ten's services across lifestyle, travel, dining and entertainment. They rely on Ten to unlock seamless, curated experiences that enrich their lives.

We're profitable, ambitious, and scaling fast. As the first B Corp listed on the London Stock Exchange, we're setting the standard for sustainable growth and technology, AI driven innovation.

For more information, check out our Welcome to Ten video

About the role

We're looking for a User Experience Researcher to join our growing Product Design team, helping us deeply understand the people at the heart of our work, from members using our discovery and booking platforms, to Lifestyle Managers using internal tools like Ten MAID.

This is a pivotal role in shaping how we identify user needs, validate ideas, and build experiences that are both intuitive and impactful. You'll work closely with designers, product managers, and stakeholders across the business to embed research into everything we do.

Key Responsibilities

• Plan and conduct qualitative and quantitative research across both member-facing products and internal tools (e.g. Ten MAID).

• Turn research findings into clear, actionable insights that inform product strategy, prioritisation, and design.

• Collaborate with product managers, designers, and engineers to frame problems, validate concepts, and refine solutions.

• Build strong relationships with stakeholders across the business to advocate for a user-first mindset.

• Develop and maintain research artefacts, including personas, journey maps, and experience principles.

• Champion inclusive, ethical research practices and help upskill the broader product and design teams in lightweight methods.

• Shape and evolve our approach to discovery, continuous research, and insight-sharing.

We're building experiences that serve a diverse range of people, from luxury travellers to expert lifestyle concierges. As our first dedicated research hire, you'll help establish and scale our research practice, making a tangible difference to the products we ship and the people we serve.

Essential requirements:

• Proven experience as a user researcher in a product or design team, ideally across both B2C and internal tools.

• Skilled in a wide range of research methods such as interviews, usability testing, diary studies, surveys, data analysis and choosing the right approach for each need.

• A practical, hands-on mindset with the ability to work autonomously but collaboratively.

• Excellent communication and storytelling skills, with an ability to bring the voice of the user to life for varied audiences.

• Comfortable navigating ambiguity and complexity, with a desire to untangle and illuminate.

• Confident partnering with senior stakeholders and making a clear case for evidence-led decisions.

• Fluent in English

Preferred requirements:

• Experience working with tools such as Airtable, Jira, Confluence.

Guidelines for Hybrid/Home Office :

• Located in Cape Town, South Africa.
• Please note that you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office.
• A secure home office at your confirmed address, free from background noise or other distractions.
• You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative.

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

• A competitive salary depending on experience.
• Hybrid working. You can combine working from home and working from the office.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

An opportunity exists for a UI/UX Designer who will be responsible for developing and improving the quality of our user experience with our digital platforms, through user research. Ultimately responsible to making our digital offering more user-friendly and intuitive in order to attract and retain customers.

Permanent, Cape Town based

Minimum Requirements

5-7 years experience as a UX/UI Designer

B. Com Informatics/B. Engineering/ B.Sc. or related degree

Proven experience as a UX Designer, UI Designer or similar role

A strong portfolio of successful UX and other technical projects is essential

Background in project management and research

Familiarity with interaction design and information architecture

Proficient in design software (e.g. UX Pin, Balsamiq)

Knowledge of HTML/CSS; JavaScript is a plus

Responsibilities

• Building the UX Design capability from the ground up
• Conducting user research and testing
• Developing wireframes and task flows based on user needs
• Collaborating with Designers and Developers to create intuitive, user-friendly software
• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

Only candidates matching the role criteria and experience will be contacted.

Job Description

To translate the user journeys into an omni-channel experience by constructing high fidelity screen flows using existing User Interface symbols and User Interface patterns as specified in our User Experience Design System

• Hello Future User Experience Designer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

• Key Responsibilities:
• Translating the user journeys into an omni-channel experience by constructing high fidelity screen flows using existing User Interface symbols and User Interface patterns as specified in our User Experience Design System
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
• Monitor customer feedback reports and align processes to maximise efficiencies.
• Provide project status updates Interpret project briefs correctly from business stakeholders Conduct regular project touch bases with business and development to ensure UX design standards are upheld Ensure all project UX deliverables are uploaded and readily available when needed.
• Provide support to internal team members and external OCEP partners in terms of UI patterns and UX standards.
• Participate in project JADs with project stakeholders including business analysts, system analysts and developers and QA testers to provide support and help guide the proposed user experience by clarifying business requirements and understanding any technical constraints.
• Ensure user journeys are constructed and clearly defined.
• Ensure correct symbols, UI patterns and UX standards are adhered to and applied when constructing screen flow experiences.
• Ensure decisions are backed by best practice principles and be able to defend and motivate design choices.
• Perform User Acceptance Testing (UAT) in test environments to ensure the screen flows constructed are implemented correctly by development from a UX standards perspective.

• Liaise with a Copywriter and UI Designer within the team to ensure copy standards are adhered to and consistently applied across all screen flows to ensure any iconography, illustrations and background imagery are constructed and incorporated into the necessary screen flows.

• We would love to see applicants who are:

• Dynamic and thrive in a fast-paced environment
• Driven by a desire to create exceptional experiences.
• Able to participate in planned activities that are appropriate for own development.
• Able to display and encourage an appreciation of teamwork and inclusivity.

• Able to develop, encourage and nurture collaborative relationships across area of specialisation

• You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.

• Opportunities to innovate.

• Dare to imagine the change with us, if you are:

• An adaptable problem solver who does not fear change but thrives from it
• A disruptor in your field of UX design

• An initiative taker who identifies opportunity and improves

• You'll excel with experience in:

• Designing on Figma and FigJam
• Adobe Creative Cloud
• Passion for taking ideas and making them real
• Innovation is in your DNA, you're a disruptor and risk taker
• Related degree.

• 3+ years related experience

• POST
  
• FNB
  #LI-LR1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

07/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.