325 Travel Specialist jobs in South Africa

We are seeking an experienced Senior Africa Travel Specialist to design and sell complete travel experiences for our discerning guests visiting Southern and East Africa. This role blends expert itinerary planning with proactive sales engagement, requiring a deep understanding of the region, a passion for guest service, and a strong ability to convert leads into bookings that drive revenue growth.

Key Responsibilities:

Travel Coordination & Planning

• Design and sell bespoke, tailor-made itineraries for guests, including flights, transfers, and accommodation with MORE Collection properties and independent lodges/hotels.
• Pro-actively engage with prospective guests to convert enquiries into confirmed bookings.
• Promote upselling and cross-selling opportunities across MORE Collection properties and experiences.
• Maintain current and comprehensive knowledge of MORE Collection properties, including rooms, locations, layouts, and services.
• Stay updated on third-party preferred partners with specialised knowledge of Southern and East Africa.

Sales & Revenue generation

• Meet or exceed monthly and annual sales targets through direct bookings.
• Track and report on sales performance, conversion rates, and revenue metrics.
• Identify new business opportunities and contribute to the development of sales strategies and campaigns.
• Build and maintain strong relationships with high-value clients.

Booking Management & Administration

• Ensure accurate booking information is recorded for each reservation according to property requirements in Res Request, Tourplan, Safari Portal and CRM systems.
• Confirm all bookings via email in a timely manner.
• Manage reservation files from inception through guest departure

Financial Management

• Ensure timely payment collection for reservations
• Submit monthly reconciliations for bookings and financial breakdowns

Guest Services Excellence

• Resolve guest complaints promptly and professionally
• Ensure all responses and proposals exceed MORE Collection Concierge standards with accuracy and brand alignment
• Follow up with guests post-travel to ensure satisfaction

Professional Development

• Attend educational trips and trade events as required
• Contribute to departmental profitability through excellent service delivery

Skills and Experience

Education & Qualifications

• Grade 12 certificate (essential)
• Degree or Diploma in Tourism or Hospitality (advantageous)

Experience

• Minimum 8 years of experience in a similar role with proven sales performance, preferably with a tour operator (essential)
• Hospitality/Tourism industry experience (advantageous)

Technical Skills

• Proficiency in MS Office, Tourplan, Res Request (essential)
• Comprehensive knowledge of Southern & East Africa travel (essential)

Core Competencies

• Excellent command of English language and communication skills (essential)
• Strong time management and self-discipline
• Proactive approach with initiative and creative flair
• Team player with positive attitude, enthusiasm, and emotional control
• Strong commercial acumen and ability to close sales.
• Experience working with sales targets, KPIs, and CRM systems.
• Confident negotiator with excellent interpersonal and persuasion skills.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

We create opportunities and experiences for people to enrich their lives.

Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:

Be AWARE (the "thoughtful" value)

Eyes and ears open

Arrive ready

Be human

Respond GENEROUSLY (the "more" value)

Always respond

Give more, do more

Have a mindset of abundance

Strength in DIVERSITY (the "family" value)

Act in harmony

Work together

Act inclusively

Make it BETTER (the "continuous improvement" value)

Positively influence

Keep learning

Own it

DESTINATION TRAVEL SPECIALIST

JOHANNESBURG – HYBRID

COMPETITIVE SALARY PLUS BENEFITS

Our Customer:

We're delighted to be representing a highly respected travel brand known for curating exceptional journeys across Africa. With a strong commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africa's natural beauty and rich heritage.

They are currently seeking a Destination Travel Specialist to join their dynamic and passionate team. This is a fantastic opportunity to be part of a purpose-driven company known for its excellence and long-standing commitment to sustainable travel.

In this Destination Travel Specialist role, you will benefit from a competitive salary, performance-based bonus, and contributions towards medical aid and provident fund. You'll also enjoy generous annual leave and exciting travel opportunities as part of a supportive, forward-thinking team.

Job Description:

In this role, you will design and manage tailor-made travel itineraries, ensuring seamless service from enquiry to travel while delivering outstanding guest experiences.

• Create and design personalised itineraries that meet client preferences and budgets
• Manage the full reservations process from quotation to final documents
• Communicate effectively with agents, suppliers, and internal teams
• Provide professional support to agents and guests in a calm, solution-focused manner
• Proactively sell products and services to enhance guest experiences
• Take part in the emergency duty roster on a rotational basis
• Work flexible hours on early and late shifts as required
• Ensure accuracy in invoicing, confirmations, and travel documentation
• Approach tasks with independence, curiosity, and a positive attitude
• Consistently uphold company values in all interactions and decisions

Experience Required:

• Must have at least 3 years' proven experience in tour consulting
• Strong knowledge of South Africa, Southern, and East Africa destinations
• Proficient in Tourplan and ESS systems
• Skilled in using MS Office and WETU
• Solid understanding of travel industry processes and channels
• Ability to analyse data and make informed decisions
• Commercial awareness with experience in strategy and sales processes
• Strong problem-solving and creative itinerary design skills
• Demonstrated ability to deliver excellent client experiences
• Eager to learn, adaptable, and detail-oriented

Benefits and Perks:

• Great Salary
• Bonus
• Medical aid contributions
• Provident funds benefits
• Generous annual leave
• Travel opportunities

Click here to apply for this Destination Travel Specialist, travel industry job, which is being recruited by Zhané Frankson and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.

IMPORTANT

1. If this role ticks your boxes and you've got the relevant experience, then click and apply
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3. Due to the massive number of applications, we receive, we're usually only able to reply to candidates whose requirements meet our customers' needs. We're super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles
4. Please visit our website for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.

Not all heroes wear capes. Some carry backpacks and step in when no one else can. While others clock out, you step in. You hold the thread that keeps itineraries alive, guests delighted, and the magic of travel unfolding without pause. You’re not a placeholder—you’re the secret strength behind seamless experiences and empowered teams. Your superpower? Adaptability with empathy. Strategy with storytelling. Efficiency with heart. You’ll pick up desks like puzzle pieces and make them whole—whether a consultant’s out sick or exploring the world on an educational. You’ll chase dead leads back to life, step into peak-season chaos like it’s your comfort zone, and plan dreamy itineraries with calm precision. You’ll work shoulder to shoulder with Sales, Agents, Suppliers, and the environment itself. Because at this company, success isn’t measured in bookings—it’s measured in care – Of the land, The people, The wildlife. Quickfire checklist: You’ve been in inbound travel for 3–5 years Tourplan, WETU, and Excel don’t scare you You’re as admin-driven as you are guest-delight obsessed You believe in sharing knowledge and showing up when it matters most Ready to be the heartbeat behind unforgettable travel moments? Apply now, and let your impact ripple across continents

Description

The role involves creating, pricing, and arranging trips to southern Africa for travelers through international agencies.

Responsibilities

Qualifications and Expertise

Competency

Salary

The salary offered for this role is competitive and based on relevant experience.

ABOUT OUR CLIENT

Our client, an African company, is committed to prioritizing their people, customers, and suppliers by delivering exceptional quality, service, and value. They aim to infuse each customer interaction with the unique essence and magic of Africa. The ultimate goal is for our client to emerge as the leading integrated tourism group in Southern Africa, with a strong international presence in sectors where they possess a sustainable competitive advantage.

Key areas of international expertise encompass:

Job Description

Responsibilities

Qualifications and Experience

Competencies

Salary

Competitive salary based on relevant experience.

ABOUT OUR CLIENT

Our client, an African company, is committed to prioritizing their people, customers, and suppliers by delivering exceptional quality, service, and value. They aim to infuse each customer interaction with the unique essence and magic of Africa. The ultimate goal is for our client to emerge as the leading integrated tourism group in Southern Africa, with a strong international presence in sectors where they possess a sustainable competitive advantage.

Key areas of international expertise encompass:

Job Description

Key Responsibilities

Qualifications and Experience

Work Experience

Skills and Competencies

Salary

Competitive salary based on relevant experience.

ABOUT OUR CLIENT

Our client, an African company, is committed to prioritizing their people, customers, and suppliers by delivering exceptional quality, service, and value. They aim to infuse each customer interaction with the unique essence and magic of Africa. The ultimate goal is for our client to emerge as the leading integrated tourism group in Southern Africa, with a strong international presence in sectors where they possess a sustainable competitive advantage.

Key areas of international expertise encompass:

Description

The role involves creating, pricing, and arranging trips to southern Africa for travelers through international agents.

Responsibilities

Qualifications and Experience

Competency

Salary

Competitive salary based on relevant experience.

ABOUT OUR CLIENT

Our client, an African company, is committed to prioritizing their people, customers, and suppliers by delivering exceptional quality, service, and value. They aim to infuse each customer interaction with the unique essence and magic of Africa. The ultimate goal is for our client to emerge as the leading integrated tourism group in Southern Africa, with a strong international presence in sectors where they possess a sustainable competitive advantage.

Key areas of international expertise encompass:

Rhino Africa Safaris is Africa's leading luxury travel company, dedicated to creating unforgettable and life-changing journeys that connect guests to Africa in a way that inspires, transforms, and protects.

We're looking for an experienced and dynamic English Concierge Specialist to join our thriving tour operator business, specifically our Sales Support Team.

As the English Concierge Specialist for our tour operator business, you will be at the forefront of shaping our travel offerings through serving as the primary point of contact for consultants. Your ability to assist guests with making reservations, arranging transportation and addressing other types of special requests will directly impact our competitiveness, profitability, and the overall quality of the travel experiences we provide.

So, if you desire to not only fill a role but fulfil a bigger purpose on this planet, answer your calling to join Rhino Africa. From exciting travel opportunities and perks to working in our trendy HQ in Woodstock, Cape Town, you'll love being part of our Rhino Crash.

What You'll Do:

• Support Sales Consultants by handling administrative duties and warming up new client inquiries to ensure they are ready to be passed on to a Senior Consultant.
• Manage post-confirmation booking tasks, working with external suppliers to finalize all reservation details, including hotels, lodges, and logistics.
• Collaborate with the Concierge Manager to proactively resolve any client travel issues, ensuring a smooth and stress-free experience.
• Coordinate with the rates team to resolve rate-related tasks and log all required tickets, ensuring accurate information is available to consultants.
• Maintain and update the Concierge dashboard and provide timely reports to the Concierge Manager.

What We're Looking For:

• A National Senior Certificate/Matric.
• 2 years of experience in a Concierge or Sales Administrative Assistant role in a Tour Operator Environment.
• Based in Cape Town.
• Willingness and drive to learn.
• The ability to work in a fast-paced, deadline-driven environment.
• Someone with a genuine passion for African travel and a commitment to providing exceptional customer service.
• An individual who is highly organized and believes that attention to detail is key to a flawless client experience.
• A strong communicator who can build and maintain positive relationships with both clients and external suppliers.
• A resourceful problem-solver who can resolve issues efficiently and effectively.
• A team player who is collaborative, receptive to feedback, and dedicated to achieving incredible results.
• Someone with an understanding of administrative processes and an ability to manage multiple tasks with a 24-hour turnaround time.

Why Join Us?

• Be part of a purpose-driven company shaping African travel, where Impact is why we exist, focusing on uplifting communities and protecting wildlife.
• Work with a passionate, experienced team that embraces Innovation to reimagine how we work.
• Contribute to a strong, client-centric culture where human connection thrives even in an AI-driven world.
• Join our Rhino Crash where we value diverse perspectives and foster an environment where everyone is encouraged to speak up to enrich our collective growth.
• Have the opportunity to be part of making dreams come true for our guests and leave a positive, lasting legacy on Africa.

BENEFITS

• Earn an attractive basic salary, pension fund contribution, and 20 days of paid vacation per year.
• When on-site, carry out your craft in gorgeous offices in the heart of Cape Town - the world's most beautiful city.
• Collaborate with a diverse and talented high-performance team.
• Explore Africa - To share our glorious continent with the crash, we offer each of our Rhinos exclusive access to the Roaming Rhinos online travel portal. With the keys to the kingdom, you'll unlock travel deals for yourself, your family, and your friends. You'll get to take advantage of rebates on activities, transport, and accommodation, including our own Camissa House and Silvan Safari Lodge

Please note: Only shortlisted candidates will be contacted. A full Job Description will be shared with candidates who progress to the interview stage.

Rhino Africa Safaris is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.

Apply now to be part of something extraordinary

Rhino Africa Safaris is Africa's leading luxury travel company, dedicated to creating unforgettable and life-changing journeys that connect guests to Africa in a way that inspires, transforms, and protects.

We're looking for an experienced and dynamic
English Concierge Specialist
to join our thriving tour operator business, specifically our Sales Support Team.

As the
English Concierge Specialist
for our tour operator business, you will be at the forefront of shaping our travel offerings through
serving as the primary point of contact for consultants.
Your ability to
assist guests with making reservations, arranging transportation and addressing other types of special requests
will directly impact our competitiveness, profitability, and the overall quality of the travel experiences we provide.

So, if you desire to not only fill a role but fulfil a bigger purpose on this planet, answer your calling to join Rhino Africa. From exciting travel opportunities and perks to working in our trendy HQ in Woodstock, Cape Town, you'll love being part of our Rhino Crash.

What You'll Do

• Support Sales Consultants by handling administrative duties and warming up new client inquiries to ensure they are ready to be passed on to a Senior Consultant.
• Manage post-confirmation booking tasks, working with external suppliers to finalize all reservation details, including hotels, lodges, and logistics.
• Collaborate with the Concierge Manager to proactively resolve any client travel issues, ensuring a smooth and stress-free experience.
• Coordinate with the rates team to resolve rate-related tasks and log all required tickets, ensuring accurate information is available to consultants.
• Maintain and update the Concierge dashboard and provide timely reports to the Concierge Manager.

What We're Looking For

• A National Senior Certificate/Matric.
• 2 years of experience in a Concierge or Sales Administrative Assistant role in a Tour Operator Environment.
• Based in Cape Town.
• Willingness and drive to learn.
• The ability to work in a fast-paced, deadline-driven environment.
• Someone with a genuine passion for African travel and a commitment to providing exceptional customer service.
• An individual who is highly organized and believes that attention to detail is key to a flawless client experience.
• A strong communicator who can build and maintain positive relationships with both clients and external suppliers.
• A resourceful problem-solver who can resolve issues efficiently and effectively.
• A team player who is collaborative, receptive to feedback, and dedicated to achieving incredible results.
• Someone with an understanding of administrative processes and an ability to manage multiple tasks with a 24-hour turnaround time.

Why Join Us?

• Be part of a purpose-driven company shaping African travel, where Impact is why we exist, focusing on uplifting communities and protecting wildlife.
• Work with a passionate, experienced team that embraces Innovation to reimagine how we work.
• Contribute to a strong, client-centric culture where human connection thrives even in an AI-driven world.
• Join our Rhino Crash where we value diverse perspectives and foster an environment where everyone is encouraged to speak up to enrich our collective growth.
• Have the opportunity to be part of making dreams come true for our guests and leave a positive, lasting legacy on Africa.

Benefits

• Earn an attractive basic salary, pension fund contribution, and 20 days of paid vacation per year.
• When on-site, carry out your craft in gorgeous offices in the heart of Cape Town - the world's most beautiful city.
• Collaborate with a diverse and talented high-performance team.
• Explore Africa - To share our glorious continent with the crash, we offer each of our Rhinos exclusive access to the Roaming Rhinos online travel portal. With the keys to the kingdom, you'll unlock travel deals for yourself, your family, and your friends. You'll get to take advantage of rebates on activities, transport, and accommodation, including our own Camissa House and Silvan Safari Lodge

Please note: Only shortlisted candidates will be contacted. A full Job Description will be shared with candidates who progress to the interview stage.
Rhino Africa Safaris is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.
Apply now to be part of something extraordinary