353 Travel Agent jobs in South Africa
Travel Agent
Posted 8 days ago
Job Viewed
Job Description
Job Title: Group Chief Information Officer
Company: African Rainbow Minerals Limited
Location: (Insert Location)
Job Responsibilities:
- Responsible for executing all aspects of a diverse, very complex information technology program including multiple large-scale IT projects.
- Program planning, execution, timing, functionality, quality, communication, and cost management.
- Monitor and manage the critical path, contingencies, scope changes, and budget, both labor and non-labor resources.
- Establish, manage, and execute on IT Portfolio in collaboration with relevant stakeholders, as per business demand.
- Incorporate the Business Units (BU) Strategy and Business Plan within the balanced IT Portfolio.
- Coordinate prioritization of the IT portfolio between various stakeholders.
- Track the value contribution and/or Programme objective(s) throughout the value tracking lifecycle.
- Identify and mitigate IT Programme(s) and IT Portfolio risks and issues.
- Monitor and manage delivery of the Programmes and IT Portfolio.
- Communicate weekly and monthly progress/status feedback to stakeholders.
- Manage seamless transition of IT Projects and/or Programmes into operations.
- Collaborate with relevant stakeholders to create an integrated financial report including budget, forecasting, and expenses.
- Direct the delivery of Programmes through active sponsorship, leadership, and involvement in specific initiatives to ensure they meet the time, cost, and quality requirements.
- Conduct Programme evaluations.
- Prioritize and approve projects.
- Conduct feasibility studies and confirm resulting business unit decisions.
- Consult with relevant stakeholders to ensure strategic alignment of a portfolio of projects with multiple business units' strategy and objectives.
- Lead efforts around work plans, schedules, project estimates, resource plans, and status reports.
- Lead the design, development, and implementation of business perspective work plans for complex projects.
- Demonstrate competency in coordinating all aspects of a large, complex project involving multiple IT disciplines.
- Create strategies for various risks identified through Project Managers, including disaster remedies.
- Create continuity Programmes for project management office.
- Oversee the employee management process for front line managers (e.g., staffing decisions, coaching, development, evaluation).
- Direct teams through visible transformational leadership.
- Track systems and business recovery compliance audit projects.
- Design contingencies for damage to computer hardware, vital records, etc.
- Provide technical expertise to project managers to support customers on recovery requirements for new technology solutions.
- Provide guidance on project risk mitigation.
- Drive business development in respect of existing/new businesses, mergers/acquisitions, and divestitures.
- Assess the performance of existing plans and IT systems in terms of contribution to business objectives, functionality, stability, and value.
- Adhere to all corporate governance, processes, procedures, statutory, legal, and other requirements.
- Support the organizational culture and live the ARM values.
Minimum Requirements:
- Project Management Professional or alternative project management certifications.
- In-depth knowledge of IT project delivery and methodology as well as IT infrastructure.
Personal Attributes:
- Planning and management.
- Business/client management.
- Business acumen.
- Leadership and management skills.
- Professionalism.
- Managing complexity.
Additional Information:
To apply for this vacancy, please send your CV to the email address below before the closing date.
Email: (Insert Email)
Note: Late applications will not be considered. Correspondence will be limited to short-listed candidates only. If you do not hear from the Company within 21 days after the closing of the advert, please consider your application as unsuccessful.
Closing date: 14 February
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Industries: Mining
#J-18808-LjbffrExperienced Travel Agent/Expert
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Travel Agent/Consultant/Expert for their team. There will be some flexibility around work hours.
Location: Cape Town Southern Suburbs
Requirements:
- 4 years travel experience
- First hand core destination experience (Sub-Saharan Africa)
- Proven sales experience
- Computer literate at an advanced level
- Excellent communications skills both written & verbal
- Knowledge of GDS/flight operating systems an advantage
About:
This friendly and inclusive company culture will have you feeling comfortable within your working environment. They seek a mature adult who knows how to responsibly manage their time and take the lead in driving their own success as they do not believe in micro-management. Their unique approach and high energy team is looking for another similar individual.
Responsibilities:
- Curating high-end, tailor-made travel packages for a wide range of traveler segments
- Taking responsibility for the sales process from start to finish (including: planning, costing, refining & confirming -> post travel communications)
- Taking warm sales leads and converting them
- Presenting customised itineraries to clients
- High end customer service
- Responsibility to keep abreast of the industry's developments
- Maintaining up to date commercial knowledge
Salary:
- Basic
- Commission
- Medical Aid Contribution
- Pension Fund
How to apply:
#J-18808-LjbffrExperienced Travel Agent/Expert
Posted today
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Travel Agent/Consultant/Expert for their team. There will be some flexibility around work hours. Location: Cape Town Southern Suburbs Requirements:
- 4 years travel experience
- First hand core destination experience (Sub-Saharan Africa)
- Proven sales experience
- Computer literate at an advanced level
- Excellent communications skills both written & verbal
- Knowledge of GDS/flight operating systems an advantage
About:
This friendly and inclusive company culture will have you feeling comfortable within your working environment. They seek a mature adult who knows how to responsibly manage their time and take the lead in driving their own success as they do not believe in micro-management. Their unique approach and high energy team is looking for another similar individual. Responsibilities:
- Curating high-end, tailor-made travel packages for a wide range of traveler segments
- Taking responsibility for the sales process from start to finish (including: planning, costing, refining & confirming -> post travel communications)
- Taking warm sales leads and converting them
- Presenting customised itineraries to clients
- High end customer service
- Responsibility to keep abreast of the industry's developments
- Maintaining up to date commercial knowledge
Salary:
- Basic
- Commission
- Medical Aid Contribution
- Pension Fund
How to apply:
#J-18808-LjbffrSwedish speaking Travel Support Agent
Posted 319 days ago
Job Viewed
Job Description
Calling all young, Swedish speaking wanderlusts! Are you ready to turn your language skills into a ticket to an exciting new adventure? A leading travel company are looking for a Swedish speaking Travel Support Agent to join their team in Johannesburg, South Africa . They need a travel enthusiast who will help their Swedish speaking clients plan the trip of a lifetime! Does this job sound like the perfect challenge for you? Keep reading!
Your key job responsibilities as the Swedish speaking Travel Support Agent in Johannesburg, South Africa will include:
Respond to customer inquiries via phone and emailProvide accurate and timely information about our travel products and servicesAssist customers with booking and planning their tripsBuild and maintain positive relationships with customersRequirementsRequirements for this Swedish speaking Travel Support Agent job in Johannesburg, South Africa :
Fluency in Swedish and EnglishStrong communication and customer service skillsPassion for travel and helping others plan their dream vacationsPositive attitude and desire to learn and growIf you meet the above requirements for this Swedish speaking Travel Support Agent job in Johannesburg, South Africa , we would love to hear from you! Please send your CV through today!
Customer Service
Posted 1 day ago
Job Viewed
Job Description
We are looking for a Customer Service Agent to join our team. Your responsibilities will include:
- Building and maintaining long-term customer relationships.
- Identifying and contacting potential clients.
- Communicating with clients to understand their advertising requirements and concerns.
- Participating in sales meetings and trade shows.
- Coordinating with the Marketing and Design teams to create promotional campaigns.
- Conducting in-depth research and being willing to travel to different locations.
To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.
#J-18808-LjbffrCustomer Service
Posted 4 days ago
Job Viewed
Job Description
- At least 2 years of experience in a Customer Service Agent role
- Ability and willingness to work shift work
We are seeking a proactive, enthusiastic Customer Service Agent to join our dynamic team in the iGaming industry. This individual will provide excellent customer support to ensure players have seamless gaming experience, answering queries, resolving issues, and maintaining high standards of service. The ideal candidate has a passion for helping others, thrives in fast-paced environments, and is excited to be part of a vibrant, customer-centric team.
Key Responsibilities:- Provide World-Class Service: Deliver exceptional customer service to players across agreed communication channels including email and live chat.
- First Contact Resolution: Strive for immediate resolution of all player queries and concerns, aiming for satisfaction on first contact.
- Handle Player Queries: Manage incoming player queries, ensuring responses are timely, professional, and aligned with company service standards.
- Monitor Player Satisfaction: Keep track of player engagement and satisfaction, ensuring their experience is continually enhanced by identifying improvements and making recommendations to the CS Manager and/or Team Lead.
- Internal Collaboration: Work closely with senior agents, managers, and other departments to resolve player-related issues and escalate when necessary.
- Real-time Systems: Awareness of internal systems and notify management of any potential issues, ensuring all systems run smoothly during each shift.
- Competitor Analysis: Conduct competitor analysis on customer service practices and propose improvements to maintain the company’s competitive edge.
- Quality Assurance: Ensure all communications with players meet the highest quality standards and comply with company policies and procedures.
- Documentation and Reporting: Ensure all player interactions and feedback are accurately documented and reported in internal systems, following company protocols.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.
- Experience within Customer Service.
- Flexibility: Ability to work shifts, weekends, and holidays as required, ensuring 24/7 support coverage
- Team player: Collaborative mindset, with experience working with cross-functional teams (e.g., product, marketing, and compliance teams).
- Fluent English – both written and spoken.
- Proven planning and organisational skills.
- Experience in customer service within a large volume call center environment, experience in gaming or a related industry is an advantage.
- Strong passion for customer service and creating lasting relationships with players
- Ability to stay informed about industry trends and competitors
- Energetic, dynamic, and enthusiastic about providing excellent service
- Familiarity with CRM software, live chat platforms, and basic troubleshooting; experience with iGaming platforms is advantageous
- The ideal candidate will be a self-motivated energetic individual
- Requires a target driven individual
- Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
- Innovation and ability to think “outside the box”
- Strong work ethic
- Ability to thrive in a fast-paced environment and value attention to detail
- Candidates have a level of understanding people maintaining a positive, empathetic attitude toward players and team members
- Change management: Ability to deal with high levels of change and continuing to stay motivated, focused and results driven
- FUN and high energy!
- Managerially Accountable to: Customer Service Manager and CS Team Leads
Customer Service
Posted 23 days ago
Job Viewed
Job Description
- DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY?
- DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY?
We are looking for a Customer Service Agent to join our team. Your responsibilities will include building and maintaining long-term customer relationships, as well as identifying and contacting potential clients. You should be able to communicate effectively with clients to understand their advertising needs and concerns.
As a Customer Service Agent , you should participate in sales meetings and trade shows. You will also coordinate with the Marketing and Design teams to create promotional campaigns. Additionally, conducting in-depth research and willingness to travel are required.
To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.
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Customer Service
Posted 27 days ago
Job Viewed
Job Description
-DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY br>
We are looking for an Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with clients to understand their advertising requirements and concerns.
As an Customer Service Agent, you should be able to participate in various sales meetings and trade shows. Furthermore, you should be able to coordinate with the Marketing and Design team in creating promotional campaigns. Also, you should be able to conduct in-depth research and willing to travel to different locations.
To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. You should also be familiar with various advertising and marketing techniques. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous.
Customer Service
Posted today
Job Viewed
Job Description
-DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY? -DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY We are looking for an Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with clients to understand their advertising requirements and concerns. As an Customer Service Agent, you should be able to participate in various sales meetings and trade shows. Furthermore, you should be able to coordinate with the Marketing and Design team in creating promotional campaigns. Also, you should be able to conduct in-depth research and willing to travel to different locations. To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. You should also be familiar with various advertising and marketing techniques. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous.
Customer Service
Posted today
Job Viewed
Job Description
-DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY? -DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITY We are looking for an Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with clients to understand their advertising requirements and concerns. As an Customer Service Agent, you should be able to participate in various sales meetings and trade shows. Furthermore, you should be able to coordinate with the Marketing and Design team in creating promotional campaigns. Also, you should be able to conduct in-depth research and willing to travel to different locations. To be able to perform in this job role, you should be highly motivated and have excellent marketing skills. You should also be familiar with various advertising and marketing techniques. A successful candidate should also be able to handle stressful situations. Your ability to provide excellent customer service in a professional and timely manner will be advantageous.