809 Training Initiatives jobs in South Africa
Training Specialist
Posted today
Job Viewed
Job Description
Overview
DotActiv Cape Town, Western Cape, South Africa
Training SpecialistBase pay range: ZAR12,000.00/yr - ZAR15,000.00/yr
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. You will be responsible for ensuring that the right knowledge is transferred to the right people at the right time and in the right format. You will also contribute to shaping the learning organisation culture at DotActiv. You will report to the Training Manager and be part of the HR Department.
Purpose: Internal: Ensure staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking; internal knowledge should be captured in engaging content. External: Ensure customers have the required knowledge to maximise the value of their DotActiv purchases.
Culture: Play an integral role in making DotActiv a learning organisation. Staff should proactively engage with content, think critically and test core theory and principles.
Platforms and FormatThe knowledge transfer will take place remotely using online tools because DotActiv staff are distributed across locations. The current tools you will champion include:
- Academy.dotactiv.com – online community with self-service courses, discussion forums, newsfeed and member connections
- Powerbase.dotactiv.com – online knowledgebase for staff, customers, partners and prospects
- Insiderbase.dotactiv.com – internal knowledgebase for staff and internal self-service courses
- Video Conferencing – for customised live learning interventions via Google Meet, Skype, Zoom or similar
Note: duties may change with company growth and expansion. This list is not exhaustive:
- Align training focus areas with the company strategy
- Identify gaps in training courses
- Develop engaging training content (written, video, tests, etc.)
- Analyse engagement data and update content accordingly
- Maintain DotActiv Academy and Insiderbase user databases
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support IT by communicating updated or new features through content
- Support Operations by addressing training roadblocks with solutions
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
Starting monthly salary: R12 000 to R15 000 . Benefits details are discussed during the interview process. The company notes that experience and qualifications influence final salary and opportunities for bonus/13th cheque depending on tenure and performance.
Location: Cape Town, Western Cape, South Africa.
#J-18808-LjbffrTraining Specialist
Posted today
Job Viewed
Job Description
JOB PROFILE
(READVERTISEMENT)
JOB TITLE Specialist: Training
DURATION Twelve (12) Months Contract
REPORTING TO Operations Manager
JOB GRADE C5 Minimum Midpoint
TOTAL CTC R507 409 R596 952
NO. OF INCUMBENTS 1
DIVISION Strategy and information Management
MAIN PURPOSE OF THE
JOB
To facilitate and coordinate training and development interventions
aimed at targeted internal and external clients.
KEY PERFORMANCE
AREAS
Facilitate and coordinate training interventions on targeted
internal and external clients.
Facilitate and implement targeted technical training programs
for internal and external clients.
Coordinate procurement process and sourcing of service
providers.
Monitoring and evaluation of District training events.
REQUIRED MINIMUM
EDUCATION
Matric and National Diploma (NFQ Level 6) in Human
Resources Development/ Education/Commerce
Accredited Skills Development Facilitator will be an added
advantage
Accredited Assessor certification will be an added advantage
INHERENT JOB
REQUIREMENTS
4-6 year’s work experience in training environment
Small enterprise development experience will be essential
Knowledge of Education, Training and Development
CRITICAL COMPETENCIES
Advisory Service
Communication
Stakeholder Engagement
Analytical
Business Acumen
Problem-Solving & Decision-Making
Planning & Organising
Monitoring & Evaluation
Performance Driven
Team Work
Adaptability & Flexibility
Policy Adherence
Negotiation
Basic Computer Skills
Office Management
To apply, please send your CV to
Please state the position you are applying for in the subject line.
Closing Date: 30 July 2021
NB: It is the organisation’s intention to promote equity and representivity in terms of race,
gender and people living with disability as per the set numerical targets contained in the
organizational Employment Equity Plan (EE Plan). To ensure compliance and successful
implementation of the EE Plan, all applicants should indicate their race, gender and disability
status in their curriculum vitae (CV). All Races are encouraged to apply for this position
The appointment of candidates is subject to the verification of all their credentials
(employment history, educational, financial, criminal and any other checks as may be
necessary). Please note that only shortlisted candidates will be contacted, and if you have not
heard from us within three months of submitting your application, please consider it
unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.
#J-18808-LjbffrTraining Specialist
Posted 1 day ago
Job Viewed
Job Description
Main Purpose of the Job
Booyco Electronics is seeking an experienced Training Specialist to design, develop, and deliver advanced technical and product training across the organisation. This senior role focuses on Booyco Proximity Detection Systems, electronic products, and instrumentation technologies, ensuring training interventions meet the highest technical, compliance, and competency standards.
The Training Specialist will collaborate with engineering, product development, and operational teams to build organisational capability, strengthen learner performance, and contribute to operational excellence.
Education, experience and competencies
- Registered Assessor and Moderator (essential).
- Advanced technical qualification in Electronics, Instrumentation, or Engineering (preferred).
- 5–7 years’ experience in technical training (electronics, mining, or industrial sectors).
- Strong knowledge of electronic systems, diagnostics, and technical fault-finding.
- Proficiency in instructional design, competency assessments, and facilitation.
- Skilled in digital learning tools and modern training technologies.
- Excellent facilitation, communication, and coaching skills.
- Medically fit with ability to travel nationally.
- Valid Driver’s Licence (essential).
Responsibilities
Training Programme Development
- Design and develop advanced technical training programs for employees, customers, and partners.
- Create training manuals, e-learning modules, and simulations.
- Ensure content meets industry, compliance, and product requirements.
Facilitation & Competency Assurance
- Deliver training via classroom, hands-on, and digital platforms.
- Conduct competency assessments and certify learner proficiency.
- Provide ongoing technical coaching and mentoring.
Needs Analysis & Evaluation
- Collaborate with Training Manager, engineering, and product teams to identify training needs.
- Evaluate training effectiveness through assessments, feedback, and KPIs.
- Recommend improvements to training methodology and content.
Technical Authority & Alignment
- Act as subject matter expert for Booyco products.
- Ensure training content aligns with engineering and product updates.
- Support cross-functional initiatives requiring technical training expertise.
Training Specialist
Posted 1 day ago
Job Viewed
Job Description
Overview
Training Specialist 8/8/25 Johannesburg, ZAF, 33633 Onsite Position
Company Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job PurposeDelivering high quality training services at an exemplary standard is our goal. You will train customers and employees in using Modular Mining products by using audio/visuals, in-seat, classroom and hands-on training methods to improve system usage and improve customer value. Develop and conduct training on MMS products, conduct UATs, advise/assist customers on the use of IntelliMine applications, trouble-shoot and test applications. Design and deliver training packages to enable use of and enhance Modular supplied products. Ensure training packages are competency based and are assessed with a variety of tools to ensure competency is achieved.
Travel RequirementsAbility to frequently travel throughout involving upwards of 75% of your time.
Job Duties and Responsibilities- System Troubleshooting – Problem solve IntelliMine application errors, applying troubleshooting techniques to verify user system functionality.
- Training Support – Enhance customer competencies by providing training and support to develop client skills that enable optimal product usage and generate profitable revenues for MMSA. Provides assistance to Sales staff in the generation of training quotes and proposals.
- Customer Support – Provide high quality professional training support for customers across all Modular products, developing procedures and standards for customer sites.
- Technical Support – Provide dispatch operational direction to internal and external customers during deployment of new systems and products by providing best practice training standards and procedures.
- Training Delivery – Develop training modules by creating documentation, audio visual and other tools to enable the delivery of professional training to generate profitable MMSA revenue.
- Safety – Adheres to safe working practices on-site and in the office, considers safety of self and others, reports safety incidences or unsafe practices, assesses risks and reports/remedies unsafe conditions.
- Training – Mentoring; assists in the development of more junior trainers, provides feedback on performance, and provides training and guidance to others within the office on the functionality of Modular products.
- Relevant tertiary degree
- 3 years’ experience in training on Modular products and services
- 3 years’ experience in the development and delivery of training packages
- 3 years’ experience in mining operations
- Second language is an advantage
- Previous truck dispatching experience highly desirable with Modular product or similar
Workplace Culture and Values – Our company is committed to fostering a meritocratic culture where all employees are empowered to excel, grow, and contribute to our collective success. We embed the following core values and behaviours into our everyday work environment:
- Failing Forward Fast: We encourage making decisions quickly, learning from mistakes, and applying those lessons to future initiatives. We see setbacks as opportunities for growth and innovation.
- Coaching Culture: We believe in setting mutual goals and priorities, providing honest and constructive feedback regularly. This approach supports continuous development and strong team collaboration.
- Pioneering Spirit: We seek out opportunities for innovation and are not afraid to push boundaries. We embrace new ideas and strategies to overcome challenges and stay ahead in the industry.
- Proactive Urgency: We take ownership of our responsibilities, actively seeking opportunities and addressing issues proactively. We respect deadlines and time commitments, ensuring we deliver impactful results efficiently.
Training Specialist
Posted 5 days ago
Job Viewed
Job Description
Overview
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.
Who is DotActiv?At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?
PurposeInternal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
CultureTo play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.
Platforms and FormatThe format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:
- Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
- Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
- Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
- Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy
- Identify gaps in our training courses
- Develop engaging training content (written, video, tests etc)
- Analyse engagement data and plan content additional / updated content accordingly
- Maintain DotActiv Academy and Insiderbase user database as needed
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support the IT team by communicating updated or new features through informative content
- Support the Operations team by understanding training roadblocks and providing solutions accordingly
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct Software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
- Qualifications and experience will determine the final starting salary
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record
Training Specialist
Posted 5 days ago
Job Viewed
Job Description
Overview
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.
Who is DotActiv?At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?
PurposeInternal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
CultureTo play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.
Platforms and FormatThe format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:
- Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
- Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
- Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
- Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy
- Identify gaps in our training courses
- Develop engaging training content (written, video, tests etc)
- Analyse engagement data and plan content additional / updated content accordingly
- Maintain DotActiv Academy and Insiderbase user database as needed
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support the IT team by communicating updated or new features through informative content
- Support the Operations team by understanding training roadblocks and providing solutions accordingly
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct Software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
- Qualifications and experience will determine the final starting salary
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record
Training Specialist
Posted 5 days ago
Job Viewed
Job Description
Overview
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.
Who is DotActiv?At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?
PurposeInternal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
CultureTo play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.
Platforms and FormatThe format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:
- Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
- Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
- Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
- Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy
- Identify gaps in our training courses
- Develop engaging training content (written, video, tests etc)
- Analyse engagement data and plan content additional / updated content accordingly
- Maintain DotActiv Academy and Insiderbase user database as needed
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support the IT team by communicating updated or new features through informative content
- Support the Operations team by understanding training roadblocks and providing solutions accordingly
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct Software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
- Qualifications and experience will determine the final starting salary
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record
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Training Specialist
Posted 5 days ago
Job Viewed
Job Description
Overview
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.
Who is DotActiv?At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?
PurposeInternal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
CultureTo play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.
Platforms and FormatThe format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:
- Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
- Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
- Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
- Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy
- Identify gaps in our training courses
- Develop engaging training content (written, video, tests etc)
- Analyse engagement data and plan content additional / updated content accordingly
- Maintain DotActiv Academy and Insiderbase user database as needed
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support the IT team by communicating updated or new features through informative content
- Support the Operations team by understanding training roadblocks and providing solutions accordingly
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct Software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
- Qualifications and experience will determine the final starting salary
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record
Training Specialist
Posted 5 days ago
Job Viewed
Job Description
Overview
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.
Who is DotActiv?At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?
PurposeInternal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
CultureTo play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.
Platforms and FormatThe format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:
- Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
- Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
- Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
- Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy
- Identify gaps in our training courses
- Develop engaging training content (written, video, tests etc)
- Analyse engagement data and plan content additional / updated content accordingly
- Maintain DotActiv Academy and Insiderbase user database as needed
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support the IT team by communicating updated or new features through informative content
- Support the Operations team by understanding training roadblocks and providing solutions accordingly
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct Software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
- Qualifications and experience will determine the final starting salary
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record
Training Specialist
Posted 5 days ago
Job Viewed
Job Description
Overview
As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.
Who is DotActiv?At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?
PurposeInternal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
CultureTo play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.
Platforms and FormatThe format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:
- Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
- Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
- Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
- Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy
- Identify gaps in our training courses
- Develop engaging training content (written, video, tests etc)
- Analyse engagement data and plan content additional / updated content accordingly
- Maintain DotActiv Academy and Insiderbase user database as needed
- Maintain and update DotActiv Academy, Powerbase and Insiderbase
- Assist Training Manager with personal development plans for all staff
- Track, manage and encourage external user learning
- Conduct live one-on-one training via video conferencing when needed
- Support the IT team by communicating updated or new features through informative content
- Support the Operations team by understanding training roadblocks and providing solutions accordingly
- Facilitate new staff onboarding
- Assist HR with recruitment
- Conduct Software testing when there are updates and new releases
- Passion for sharing knowledge and helping others succeed with online learning models
- A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
- Excellent verbal and written communication skills
We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
- Qualifications and experience will determine the final starting salary
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record