276 Training Consultant jobs in South Africa

CAREER OPPORTUNITY

Santam Motor Claims Support is seeking an energetic and passionate individual for the position of Training Consultant based in Hill On Empire.

WHAT WILL YOU DO?

This role involves coordinating and conducting product, system, process, soft skills, and related training sessions aimed at enhancing staff knowledge and skills to improve their current job activities.

You will also coordinate and implement assessment and measurement practices to improve worker and workplace performance.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

• Develop and implement comprehensive training programs for new and existing claims department staff.
• Lead engaging training sessions in group and individual settings.
• Evaluate the effectiveness of training programs and adjust as necessary.
• Stay updated with industry trends, tools, and techniques, and incorporate them into training.
• Provide feedback to staff to support their professional development.
• Ensure all training activities comply with legal and company policies.
• Maintain records of training sessions and employee progress.
• Collaborate with management to identify training needs based on operational changes.

QUALIFICATIONS AND EXPERIENCE

• Matric certificate.
• Industry-specific qualification or accreditation (e.g., IISA qualification).
• Education, Training, and Development Practitioner (ETDP) certification.
• Qualifications or certifications such as Train the Trainer, Assessor, Moderator, and Evaluator.
• 2-4 years’ motor claims experience.
• 1-2 years’ experience in Learning and Development, including planning, facilitation, and evaluation.
• Understanding of Santam’s systems, including Mainframe systems.

SKILLS

• Understanding of the Training Value Chain Cycle (Analysis, Design, Development, Implementation, and Evaluation).
• Organizational skills.
• Client engagement and facilitation skills.
• Analytical and problem-solving skills.
• Advanced computer literacy (Word, Excel, PowerPoint).
• Excellent communication skills in English and Afrikaans.

KNOWLEDGE

• Sound knowledge of the Financial Services Industry practices and regulatory requirements.
• Knowledge of Short Term Insurance products, services, and policies.
• Understanding of Learning and Development legislative environment (SAQA/NQF, FSC, COGP).

COMPETENCIES

• Effective communication and presentation skills.
• Ability to work with people and achieve personal goals.
• Networking and relationship-building skills.
• Technical proficiency and planning capabilities.
• Results-oriented with strong motivation skills.
• Decision-making and interpersonal skills.
• Adaptability and flexibility in training methods.
• Technical familiarity with claims processing systems and software.
• Effective problem-solving abilities.

WHO WE ARE

Santam is a leading player in the Southern African general insurance industry, committed to transformation and growth. Headquartered in South Africa, we are expanding into emerging markets across Africa and Asia.

With over 1 million policyholders, we serve a diverse client base, including top-listed companies on the JSE. Our mission extends beyond insurance to providing peace of mind, enabling clients to focus on living in the moment.

We value people and are dedicated to attracting top talent, promoting diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from all backgrounds, including persons with disabilities, and are committed to neuro-inclusivity.

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Join to apply for the Training Consultant role at Emporium

3 weeks ago Be among the first 25 applicants

Join to apply for the Training Consultant role at Emporium

Customer Training Support Consultant (POS 24081)

Somerset West

R 18 000 to R 23 000 per month

Requirements

• Training or consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
  
  

Responsibilities

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers
  
  

Closing Date: 30 April 2024

To apply for this position: Send MS Word format CV to and use POS24081 in the subject line

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Retail

Referrals increase your chances of interviewing at Emporium by 2x

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Santam Motor Claims support is looking for an energetic, passionate individual to fill the position of Training Consultant based in Hill On Empire WHAT WILL YOU DO? The purpose of this role is to coordinate and conduct product, system, process, soft Skill and related training sessions that will lead to the improvement of knowledge and skills of staff and their ability to improve their current job activities.To coordinate and conduct assessment and measurement practices aimed at improving worker and workplace performance. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Develop and Implement Training Programs: Create comprehensive training programs for new hires and existing employees in the claims department. Conduct Training Sessions: Lead engaging and effective training sessions, both in group settings and one-on-one. Evaluate Training Effectiveness: Assess the impact of training programs and make necessary adjustments to improve outcomes. Stay Updated: Keep up with the latest industry trends, tools, and techniques, and incorporate them into training programs. Provide Feedback: Offer guidance and feedback to staff to enhance their performance and professional development. Compliance: Ensure all training activities comply with legal requirements and company policies. Record Keeping: Maintain records of training sessions and track employees’ progress. Collaborate with Management: Work closely with management to identify training needs based on projected production processes and changes. QUALIFICATIONS AND EXPERIENCE Matric Appropriate Industry specific Qualification or Accreditation (e.g. IISA qualification). Education Training and Development Practitioner (ETDP) Qualification and or Accreditation (Train the Trainer, Assessor, Moderator, and Evaluator). Minimum of 2-4 years’ motor claims experience Minimum of 1-2 years’ experience in Learning and Development’s (development, planning, facilitation and evaluation). Understanding of Santam`s systems that includes the Mainframe systems. SKILLS An understanding of the Training Value Chain Cycle ( Analysis, Design, Development , Implementation and Evaluation) Organisational Skills Client and engagement and Facilitation skills Analytical Skills Problem Solving Skills Advanced Computer Literacy Advanced Word. Excel, Power Point Fluent in English and Afrikaans KNOWLEDGE Sound knowledge of Financial Services Industry practices and regulatory requirements Knowledge of the Short Term Insurance products and services and policies A thorough understanding of the Learning and Development Legislative environment (SAQA/NQF, FSC, COGP) COMPETENCIES Communication Skills: Presenting and communicating information: Ability to convey complex information clearly and concisely. Working with people Achieving personal work goals and objectives Relating and networking Applying expertise and technology Planning and organising Delivering results and meeting client expectation Verbal Communication Decision making Interpersonal Skills: Strong ability to engage and motivate trainees. Analytical Skills: Evaluate training needs and effectiveness. Adaptability: Adjust training methods to suit different learning styles. Technical Proficiency: Familiarity with claims processing systems and software. Problem-Solving Skills: Address and resolve training-related issues effectively WHO WE ARE Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom! #J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Santam Motor Claims support is looking for an energetic, passionate individual to fill the position of Training Consultant based in Hill On Empire WHAT WILL YOU DO? The purpose of this role is to coordinate and conduct product, system, process, soft Skill and related training sessions that will lead to the improvement of knowledge and skills of staff and their ability to improve their current job activities.To coordinate and conduct assessment and measurement practices aimed at improving worker and workplace performance. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Develop and Implement Training Programs: Create comprehensive training programs for new hires and existing employees in the claims department. Conduct Training Sessions: Lead engaging and effective training sessions, both in group settings and one-on-one. Evaluate Training Effectiveness: Assess the impact of training programs and make necessary adjustments to improve outcomes. Stay Updated: Keep up with the latest industry trends, tools, and techniques, and incorporate them into training programs. Provide Feedback: Offer guidance and feedback to staff to enhance their performance and professional development. Compliance: Ensure all training activities comply with legal requirements and company policies. Record Keeping: Maintain records of training sessions and track employees’ progress. Collaborate with Management: Work closely with management to identify training needs based on projected production processes and changes. QUALIFICATIONS AND EXPERIENCE Matric Appropriate Industry specific Qualification or Accreditation (e.g. IISA qualification). Education Training and Development Practitioner (ETDP) Qualification and or Accreditation (Train the Trainer, Assessor, Moderator, and Evaluator). Minimum of 2-4 years’ motor claims experience Minimum of 1-2 years’ experience in Learning and Development’s (development, planning, facilitation and evaluation). Understanding of Santam`s systems that includes the Mainframe systems. SKILLS An understanding of the Training Value Chain Cycle ( Analysis, Design, Development , Implementation and Evaluation) Organisational Skills Client and engagement and Facilitation skills Analytical Skills Problem Solving Skills Advanced Computer Literacy Advanced Word. Excel, Power Point Fluent in English and Afrikaans KNOWLEDGE Sound knowledge of Financial Services Industry practices and regulatory requirements Knowledge of the Short Term Insurance products and services and policies A thorough understanding of the Learning and Development Legislative environment (SAQA/NQF, FSC, COGP) COMPETENCIES Communication Skills: Presenting and communicating information: Ability to convey complex information clearly and concisely. Working with people Achieving personal work goals and objectives Relating and networking Applying expertise and technology Planning and organising Delivering results and meeting client expectation Verbal Communication Decision making Interpersonal Skills: Strong ability to engage and motivate trainees. Analytical Skills: Evaluate training needs and effectiveness. Adaptability: Adjust training methods to suit different learning styles. Technical Proficiency: Familiarity with claims processing systems and software. Problem-Solving Skills: Address and resolve training-related issues effectively WHO WE ARE Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom! #J-18808-Ljbffr

Bookkeeping Training Consultant

Department: Operations

Employment Type: Permanent - Full Time

Location: Johannesburg

Description

GhostPractice Trainers primarily focus on delivering daily client training. Our training department serves as the primary point of contact and knowledge base for all GhostPractice clients—both new and existing.

Key Responsibilities

• Deliver engaging training sessions.
• Facilitate and respond to participant questions during live online sessions.
• Learn and understand product content within defined timelines to ensure effective delivery of training.
• Stay consistently updated on product changes and seamlessly integrate them into training courses.
• Willingness and ability to travel to client sites for onsite training sessions.
• Proficient in Microsoft Word, Excel, PowerPoint, and Teams to support the development of training materials, scripts, and help documentation.

Skills, Knowledge & Expertise

• Familiarity with GhostPractice software is a strong advantage.
• Solid understanding of accounting principles.
• Legal bookkeeping experience is highly beneficial.
• Technologically savvy with strong computer literacy.
• Previous experience in delivering training sessions.
• Comfortable and experienced with using Zoom for virtual meetings and training.
• Basic knowledge of SQL is a plus.
• Pastel experience (essential).

Soft Skills:

• Passion for working with people and a naturally high social energy.
• Strong communication skills with the ability to engage constructively with both management and colleagues.
• Team-oriented, with a proactive and positive attitude toward collaboration and feedback.

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

#DDhp

#J-18808-Ljbffr

Join to apply for the Migration & Training Consultant role at ExecutivePlacements.com - The JOB Portal

3 days ago Be among the first 25 applicants

Join to apply for the Migration & Training Consultant role at ExecutivePlacements.com - The JOB Portal

Recruiter:

Emporium Human Capital

Job Ref:

POS25114

Date posted:

Thursday, May 29, 2025

Location:

Somerset West, South Africa

Salary:

R23k - 28k per month

SUMMARY:

Migration, Training, Consultant,

POSITION INFO:

Migration & Training Consultant (POS25114)

Based: Somerset West

Salary: R23 000.00 pm - R28 000.00 pm (negotiable – depending on your experience)

Requirements:

• Training/ Educator or Consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
  
  

Responsibilities:

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers
  
  

Closing Date: 10 May 2025

To apply for this position: Send MS Word format CV to and use POS25114 – Migration & Training Consultant in the subject line

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Advertising Services

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Join to apply for the Migration & Training Consultant role at Emporium

3 weeks ago Be among the first 25 applicants

Join to apply for the Migration & Training Consultant role at Emporium

Migration & Training Consultant (POS25114)

Based: Somerset West

Salary: R pm - R pm (negotiable – depending on your experience)

Requirements

• Training/ Educator or Consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
  
  

Responsibilities

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers
  
  

Closing Date: 10 May 2025

To apply for this position: Send MS Word format CV to and use POS25114 – Migration & Training Consultant in the subject line

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Retail

Referrals increase your chances of interviewing at Emporium by 2x

Get notified about new Training Consultant jobs in Cape Town, Western Cape, South Africa .

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· Creating and managing training plans with customers · Reporting on training progress of all customers that is in training · Work directly with client to effectively coordinate each training project to completion. · Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track. · Provide system training to customers · Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system Assist with preparing data and uploading on to the system for new customers · Training/ Educator or Consulting experience · Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience · Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages · Excel proficiency intermediate · Customer service / support experience will be advantageous

Bookkeeping Training Consultant Department: Operations Employment Type: Permanent - Full Time Location: Johannesburg Description Ghost Practice Trainers primarily focus on delivering daily client training. Our training department serves as the primary point of contact and knowledge base for all Ghost Practice clients—both new and existing. Key Responsibilities Deliver engaging training sessions. Facilitate and respond to participant questions during live online sessions. Learn and understand product content within defined timelines to ensure effective delivery of training. Stay consistently updated on product changes and seamlessly integrate them into training courses. Willingness and ability to travel to client sites for onsite training sessions. Proficient in Microsoft Word, Excel, Power Point, and Teams to support the development of training materials, scripts, and help documentation. Skills, Knowledge & Expertise Familiarity with Ghost Practice software is a strong advantage. Solid understanding of accounting principles. Legal bookkeeping experience is highly beneficial. Technologically savvy with strong computer literacy. Previous experience in delivering training sessions. Comfortable and experienced with using Zoom for virtual meetings and training. Basic knowledge of SQL is a plus. Pastel experience (essential). Soft Skills: Passion for working with people and a naturally high social energy. Strong communication skills with the ability to engage constructively with both management and colleagues. Team-oriented, with a proactive and positive attitude toward collaboration and feedback. Job Benefits At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity. Do you share our DNA? We ask how tomorrow can be better than today We are passionate about solving our customer's challenges Our ideas break boundaries We value different perspectives and encourage dialogue We take ownership and celebrate together #DDhp #J-18808-Ljbffr