67 Learning Development jobs in South Africa

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.

As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their assigned site. L&D Administrators work with management and supervisory staff to ensure training compliance, evaluate training effectiveness through learning technologies, analytics, and manage logistics, resources, and reporting needs.

They facilitate First Day Office (FDO) sessions for new hires and handle pre- and post-administrative tasks related to FDO.

During a Typical Day, You’ll

• Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS)
• Utilize tools like Oracle iProcurement, SharePoint, and TextRecruit
• Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance
• Schedule and coordinate disciplinary hearings, maintaining confidentiality

What You Bring to the Role

• Great interpersonal skills with diverse populations
• Open, honest, and empathetic communication
• High customer service orientation
• Ability to handle confidential customer data
• Proven multi-tasking skills in a fast-paced environment
• Strong attention to detail and procedural adherence
• Excellent verbal and written communication skills in English
• Proficiency in MS Office, Oracle, Kronos, or ability to learn quickly
• Reporting skills
• Resilience and adaptability to change

Preferred Qualifications

• Knowledge of call center operations
• Basic LMS experience
• Call center training experience
• Advanced MS Office skills
• Background in Human Capital services or employee relations
• Experience with recruitment and onboarding

What You Can Expect

• Support for your career and professional growth
• An inclusive culture that encourages giving back
• A global team of lifelong learners guided by our values
• Information about our PTO, wellness, and healthcare benefits
• Competitive compensation, performance bonuses, and benefits like tuition reimbursement

Visit for more info.

About TTEC

Our business is about making customers happy. Since 1982, we've helped companies build engaging, pleased, and profitable customer experiences powered by humanity and technology. We serve leading brands through various communication channels. These experiences start with you.

TTEC is an equal opportunity employer committed to diversity and inclusion. We value authentic selves and aim to reflect the communities we serve, knowing diversity is our strength.

Join to apply for the Learning & Development Manager role at ExecutivePlacements.com - The JOB Portal

Join to apply for the Learning & Development Manager role at ExecutivePlacements.com - The JOB Portal

Recruiter:

Bridge Personnel cc

Job Ref:

CS062025SDT

Date posted:

Wednesday, June 4, 2025

Location:

sandton, Gauteng, South Africa

Salary:

R600k CTC neg

SUMMARY:

Learning & Development Manager

POSITION INFO:

Setup Training Academy

Program Development

Skills Development & Compliance

Vendor Management

Stakeholder Engagement

Monitoring, Evaluation and Reporting

REQUIREMENTS:

Degree in HR or related field

5 year experience in L&D

Understanding of SAQA. NOF, SETA, OCTO frameworks

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Advertising Services

Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x

Get notified about new Learning and Development Manager jobs in Sandton, Gauteng, South Africa .

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 4 hours ago

Johannesburg, Gauteng, South Africa 2 days ago

Illovo, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 9 hours ago

Johannesburg, Gauteng, South Africa 1 week ago

Sandton, Gauteng, South Africa 4 weeks ago

Johannesburg, Gauteng, South Africa 2 days ago

Sandton, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 3 months ago

Johannesburg, Gauteng, South Africa 2 days ago

Centurion, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 3 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Your potential has a place here with TTEC’s award-winning employment experience.

As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll Be Doing

The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their site, ensuring training compliance, effectiveness through learning technologies, analytics, logistics, and resource management.

An L&D Administrator facilitates First Day Office (FDO) sessions for new hires and handles related administrative tasks.

During a Typical Day, You’ll

• Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS)
• Use tools like Oracle iProcurement, SharePoint, and TextRecruit
• Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance
• Schedule and coordinate disciplinary hearings, maintaining confidentiality

• Great interpersonal skills with diverse populations
• Open, honest, and empathetic communication
• High customer service orientation
• Ability to maintain confidentiality of customer data
• Multi-tasking skills in a fast-paced environment
• Attention to detail and procedural adherence
• Strong verbal and written communication skills
• Proficiency in English and MS Office applications
• Reporting skills and adaptability to change

• Knowledge of call center operations
• Experience with LMS and training environments
• Background in Human Capital services or employee relations
• Experience with recruitment and onboarding

• Career and professional development support
• Inclusive culture and community engagement
• Global team of learners guided by company values
• Benefits including PTO, wellness, healthcare, and tuition reimbursement

To provide administrative support to L&D Dept. in the following areas:• Training and Event Management.• General Office Management.• SAP – Document Management System.• Purchasing.• Reports and correspondence.

Key Performance Areas.

KPA 1:Office Management
KPI
1.1. Organizes and maintains a comprehensive and up to date filing system. including:
1.1.1. All training documentation.
1.1.2. Quotations and invoices.
1.1.3. Learner and employee learning records files.
1.2. Schedule, organise and co-ordinate meetings for the Senior Manager, National Managers and Heads of Departments within the department.
1.3. Draft and process correspondence and documentation when requested.
1.4. Arrange departmental seminars and workshops.
1.5. Respond to Learning & Development related queries.
1.6. Assess and prioritise calls/ emails and direct them to appropriate staff within L&D.
1.7. Ensure the availability of training laboratory and donation simulation stock and stationery.
1.8. Photocopying and binding of documents.
1.9. Log maintenance tasks on SAP Plant maintenance.
1.10. Log helpdesk requests on IT Service Desk.
1.11. Assist with preparation for internal and external audits (HWSETA & SANAS Audits).
1.12. Sort; distribute incoming mail and courier packages.
1.13. Organise and maintain a comprehensive and up to date filing system for all documentation and correspondence allowing for easy access at all times.
1.14. Maintain good communication channels and confidentiality at all levels.
1.15. Make the necessary departmental travel and accommodation arrangements.
1.16. Provide general administrative support to the L&D team.
1.17. Set-up and maintain a comprehensive record of all meetings and minutes.
1.18. Capture CPD events on MyCPD Portal and generate certificates.

KPA 2:Training & Events Management
KPI
2.1. Schedule and book Training Programmes as per Annual Training Schedule.
2.2. Process and coordinate travel and accommodation bookings for delegates and facilitators (Internal and external programmes).
2.3. Book training venues and invite delegates.
2.4. Meal arrangements as per dietary requirements.
2.5. Prepare training material/ documentation.
2.6. Books delegates attending external training programmes.
2.7. Communicate amendments of meetings, training events to the relevant stakeholders and amend initial arrangements (cancellation/ reschedule of venues, accommodation, transport, meals, etc.)

KPA 3:Correspondence, Documentation & Reports
KPI
3.1. Maintains the departmental attendance registers, training schedules, training documentation and compiles training reports:
3.2. Receives forms and ensure appropriate attachments are present.
3.3. Captures staff attendance onto database.
3.4. Archive training records as per quality requirements in consultation with Heads of training
3.5. Generate training stats and reports.
3.6. Generate SETA report on a monthly basis.
3.7. Generate travel report on quarterly basis.
3.8. Sorts and distributes all incoming mail and documents.
3.9. Assists the Managers and Heads of Learning & Development with the compilation and maintenance of the annual training schedules.
3.10. Maintain and update the database of accredited training providers.
3.11. Updates information on the Digital Learning Portal.
3.12. Uploads information on enrolled staff for e-learning modules.
3.13. Uploads e-learning modules or programmes on the Learner management System.
3.14. Assists with queries from end-users.
3.15. Extracts and compiles management reports on the user activities on digital learning portal.
3.16. Compile and prepare BBBEE reporting in terms of Skills Development and related people pillar.
3.17. Develop and load training material on LMS.
3.18. Co-ordinate learning integration to the other HCM functionaries.
3.19. Present reports as required.

KPA 4:Stakeholder Liaison and Communication
KPI
4.1. Liaises with HPCSA, SMLTSA, HWSETA on the following:
4.1.1. Registration of student and trainee staff.
4.1.2. Maintains and updates the database of student/ trainee staff that require registration with the respective regulatory bodies.
4.1.3. Distributes HPCSA registration forms to new trainees/ interns and follow up registration status.
4.1.4. Coordinates examination registration for students/trainees writing the national board examinations.
4.1.5. Arranges and processes payment of examination fees.
4.2. Ensures that the HWSETA has accurate records for all learnerships, banking details.
4.3. Keeps accurate records of all payments received in lieu of mandatory and discretionary grants.

KPA 5:Document Management System (Processing of documents on SAP)
KPI
5.1. Develop reports, SOPs or any other documents as required by the L&D Department team.
5.2. Perform quality assurance checks on documents.
5.3. Create and load documents (A01-A09) as per guidelines for documents.
5.4. MS Word format checks on documents as per the guidelines for documents.
5.5. Revision of existing policies, procedures, role profiles and deviations when required.
5.6. Copy and format old documents onto the new template.
5.7. Responsible for continuous follow up until delivery of acceptable documents within agreed timeframes:
5.7.1. Follow up on documents in RJ status and communicate with the relevant authors for changes required.
5.7.2. Follow up on documents in FA status.
5.7.3. Follow up on the error documents on DMS.

KPA 6:Purchasing
KPI
6.1. Co-ordinate and track the department CAPEX and OPEX requirements.
6.2. Maintain a comprehensive supplier/product database of all items ordered.
6.3. Assist where possible, with the sourcing of comparative quotations and alternative suppliers for consumables.
6.4. Generate shopping carts for the department, follow up on allocation of purchase orders and where necessary liaise with service providers for timeous deliveries.
6.5. Liaise with external stakeholders concerning any outstanding orders, invoices, statements or discrepancies.
6.6. Confirm invoices on receipt and forward to Finance department for payment.
6.7. Follow up with Finance department on outstanding payments to suppliers.

• Judgement and Decision Making
• Analytical Thinking
• Attention to Detail
• Planning, Organising and Monitoring

• Ethical Behaviour
• Drive and belief in the cause
• Resilience and Stress Management
• Professional Image and Visibility

• Customer Service Orientation
• Knowledge Sharing
• Teamwork
• Communication
• Excellence Orientation

• Business and Financial Acumen
• Systems Competence
• MS Outlook.
• SAP.
• Diary Management.
• Training needs analysis.

• Grade 12.
• National Certificate in Training Administration, Office Administration or Equivalent or Occupational Directed Education and Training Diploma.

We require the services of a Learning & Development Trainersituated at our clients Head Office based in Johannesburg. The successful incumbent will be responsible for General Training at a national level. The role involves providing support towards the achievement of maximum productivity and growth in line with business strategy, company vision and values. You will identify training objectives and outcomes based on identified training needs and subsequently ensure that suitable training interventions are conducted.

Key Responsibilities

• Development and/or review of training and educational programs for internal training
• Implement sales techniques by conducting training or refresher training to all sales teams
• Update and maintain records of sales modules and materials
• Conduct reviews with relevant business heads to identify training and development needs of employees
• Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
• Recommend suitable development interventions to address any skills gaps identified
• Research content of learning programmes and other learning interventions in consultation with subject matter experts & align the content for the business
• Develop and implement a training plan that ensures attainment of goals and profitability of both sales and the organization
• Research and procure external training programs to meet sales needs and requirements
• Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant
• Conduct moderation of assessments to support the internal moderation process when required
• Work with the Sales teams to identify competencies required for Sales workforce to perform optimally and put in place plans to mitigate gaps

Minimum Requirements

Qualifications:

• Relevant Diploma/Degree or equivalent qualification in Human Resource Development
• ODETD Practices certification
• Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material
• FAIS/RE (Desirable)
• Additional certification in sales training

Experience:

• Minimum 3 years extensive training experience
• Proven work experience as a Sales Trainer

Competencies Required

• Assessment and Moderation Principles
• Skills Development Facilitation
• Learning Management System implementation and management
• Knowledge of conducting needs identification and analysis
• Thorough knowledge of training-related legislation
• Ability to analyze current and future business needs and formulate training plans accordingly
• Research and identify external training programs to meet business unit needs
• Experience with web-based and e-learning platforms

Skills Required

• Sound understanding of hardcore sales selling skills and processes
• Good interpersonal skills
• Proficient in MS Office applications
• Excellent presentation and communication skills
• Strong organizational skills
• Analytical and problem-solving abilities
• Change management expertise

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefitfrom a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UKand Luxembourg, Guernsey, South Africa and Mauritius.

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefitfrom a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UKand Luxembourg, Guernsey, South Africa and Mauritius.

We operate as #OneGlobalThread in line with our values: Wechallengethe norm, wechangethe way we think and work, byconnectingsystems and people, whilecommittingto our vision and each other. We are now looking to recruit an experienced Learning and Development Manager to join our global team.

Position Overview:

We are seeking an experienced, innovative Learning and Development (L&D) Manager to join our dynamic team within a highly regulated, global financial services business. This role requires a proactive and creative individual who will be responsible for designing and delivering impactful training programs, incorporating the latest technological advancements to engage and support our employees’ continuous professional growth. This position will oversee a range of learning initiatives, from technical and regulatory training to essential soft skills development. The successful candidate will also work closely with leadership to create career ladders and development pathways that support long-term employee progression.

Responsibilities:

Learning Program Design & Delivery

• Design, develop, and deliver a comprehensive range of learning solutions, including technical, regulatory, and soft skills training.
• Create and implement a learning academythat supports our people's growth.
• Help design and guide an exceptional employee onboarding and continuous learning experience.
• Develop and Implement competency frameworks
• Utilize innovative instructional design methods and leverage technology to enhance engagement.
• Conduct regular training needs assessments and tailor programs to address identified skill gaps.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance data.

Technology Integration for Learning

• Implement and manage learning technologies and systems (e.g., Learning Management Systems, virtual learning tools, gamification, AI-based learning, etc.) to optimize training delivery.
• Stay up to date with emerging learning technologies and integrate them where applicable to enhance training impact.
• Drive digital transformation within L&D by creating engaging e-learning modules, video-based training, simulations, and interactive content.
• Collaborate with leadership to build clear career ladders and development pathways that promote employee advancement.
• Design programs to identify, develop, and retain high-potential talent, enabling leadership skills and preparing employees for future roles.

Stakeholder Collaboration & Relationship Management

• Partner with internal stakeholders, including compliance, risk management, and senior leadership, to ensure training programs align with business goals and regulatory requirements.
• Create and enable a learning culture by engaging leaders and teams in the importance of ongoing development.

Measurement & Continuous Improvement

• Establish key performance indicators (KPIs) and metrics to evaluate training effectiveness and continually improve learning strategies.
• Conduct regular training audits to ensure compliance with industry standards and best practices.
• Develop a data-driven approach to measure employee performance pre- and post-training to ensure impactful learning outcomes.

Qualifications:

• Bachelor's degree in HR, Education, Business Administration, or a related field.
• Experience in Learning & Development, preferably within a regulated financial services industry.
• Proven experience in designing and delivering technical and soft skills training in a corporate environment.
• Familiarity with regulatory requirements within the financial services sector.
• Proficiency with Learning Management Systems (LMS), e-learning software, and virtual learning tools.
• Familiarity with tools for digital content creation, video editing, and multimedia design.
• Effective communication and interpersonal skills, with the ability to engage diverse audiences and build relationships across all levels.
• Excellent project management skills, with a demonstrated ability to manage multiple initiatives simultaneously.
• Certified Professional in Learning and Performance (CPLP), ATD, or similar L&D certifications are advantageous.

Being part of Sonata One provides a collaborative and inclusive work culture that values innovationand diversity. We believe in the power of our unique mission, and we all work together towards that one single goal. We also believe in being real. We are not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.

• Competitive compensation package
• Opportunities for professional growth and career advancement.

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

What is you desired salary? *

Do you live within commutable distance of our offices? * Select.

Setup Training Academy

Program Development

Skills Development & Compliance

Vendor Management

Stakeholder Engagement

Monitoring, Evaluation and Reporting

REQUIREMENTS:

Degree in HR or related field

5 year experience in L&D

Understanding of SAQA. NOF, SETA, OCTO frameworks

Job Purpose:

• To ensure the delivery of occupationally directed education, training and development to the company  line managers and employees in order to improve the performance of individuals and
  effectiveness of the organisation. Reporting to Learning and Development Manager.

Minimum Requirements:

• Matric/ Grade 12
• National Diploma in Human Resource Management or relevant tertiary qualification in the Education, Training and Development field at NQF level 6
• Registered Skills Development Facilitator / Coach and Mentor / Assessor and Moderato
• 2+ years in a similar role 

Main Requirements:

HR Legislation:  

• Translate legislative changes into relevant HR Policies and Practices
• An in depth understanding of and to comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.) 

Employment Equity:

• Participate in the implementation and utilisation of equity related processes

BBBEE: 

• Create an awareness of BBBEE within the Group
• Assist the Learning & Development Manager with the skills element within BBBEE

Training and Development: 

• Assist the line managers and facilitators in identifying employee training needs and problem solving around these issues
• Analyse the individual development plans of employees to understand the training and development requirements
• Discuss with external suppliers and facilitators on specific requirements of the learning and development intervention and source details, as defined in the training strategy, in order to meet organisational, departmental and individual development needs. (evaluate the programmes using accepted criteria)
• Schedule staff to attend internal and external learning events in accordance with the wider learning and development strategy
• Develop material for in-house training
• Ensure that appropriate resources are available, e.g. venue, equipment, course material, manpower, etc.
• Collate training information for audit purposes – BBBEE, ISO etc.
• Participate in audits and ensure recommendations are actioned
• Facilitate internal training interventions
• Gather information for learning communications i.e. noticeboards, newsletters etc.
• Collate learning and development evaluations to enable amendments to programmes
• Provide technical expertise on external industry committees and bodies

Administration: 

• Prepare learning and development materials to a consistently high standard and ensure that they reach the delegates/facilitators within agreed timescales
• Update the learning and development calendar

Workplace Assessments: 

• Administer, coordinate and maintain assessment records
• Coordinate Standards Based Assessments processes and conduct outcomes-based assessments

SETA Management: 

• Manage learners and learnerships through the SETA
• Co-ordinate and provide input into the Workplace Skills Plan to ensure accurate and timely submission
• Provide administrative support in the skills development levy claim process
• Perform programme planning, co-ordination and qualification development within the SETA framework

Reporting:

• Compile Training and Development monthly reports

Job Purpose:

• To ensure the delivery of occupationally directed education, training and development to KAP Automotive line managers and employees in order to improve the performance of individuals and effectiveness of the organisation.

Educational Requirements:

• National Diploma in Human Resource Management or relevant tertiary qualification in the Education, Training and Development field at NQF level 6

Additional Requirements:

• Registered Skills Development Facilitator / Coach and Mentor / Assessor and Moderator

Key Performance Areas

HR Legislation:

• Translate legislative changes into relevant HR Policies and Practices.
• An in depth understanding of and to comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)

Employment Equity:

• Participate in the implementation and utilisation of equity related processes.
• BBBEE:
• Create an awareness of BBBEE within the Group.
• Assist the Learning & Development Manager with the skills element within BBBEE

Training and Development:

• Assist the line managers and facilitators in identifying employee training needs and problem solving around these issues.
• Analyse the individual development plans of employees to understand the training and development requirements.
• Discuss with external suppliers and facilitators on specific requirements of the learning and development intervention and source details, as defined in the training strategy, in order to meet organisational, departmental and individual development needs. (evaluate the programmes using accepted criteria).
• Schedule staff to attend internal and external learning events in accordance with the wider learning and development strategy.
• Develop material for in-house training.
• Ensure that appropriate resources are available, e.g. venue, equipment, course material, manpower, etc.
• Collate training information for audit purposes – BBBEE, ISO etc.
• Participate in audits and ensure recommendations are actioned.
• Facilitate internal training interventions.
• Gather information for learning communications i.e. noticeboards, newsletters etc.
• Collate learning and development evaluations to enable amendments to programmes.
• Provide technical expertise on external industry committees and bodies.

Administration:

• Prepare learning and development materials to a consistently high standard and ensure that they reach the delegates/facilitators within agreed timescales.
• Update the learning and development calendar.

Workplace Assessments:

• Administer, coordinate and maintain assessment records.
• Coordinate Standards Based Assessments processes and conduct outcomes-based assessments.

SETA Management:

• Manage learners and learnerships through the SETA.
• Co-ordinate and provide input into the Workplace Skills Plan to ensure accurate and timely submission.
• Provide administrative support in the skills development levy claim process.
• Perform programme planning, co-ordination and qualification development within the SETA framework.

Reporting:

• Compile Training and Development monthly reports