10 Trade Settlements jobs in South Africa

Senior Administrator - Trade Settlements

Cape Town, Western Cape Apex Group Ltd

Posted 7 days ago

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Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Description

The Trade Settlement team is responsible for the accurate & timely confirmation of all international trades to the counterparty alignments and the instruction of settlement to the relevant custodians.

Job specification

The Role & Key Responsibilities:

  • Accountability for the matching and settlement of transactions executed in all Global markets
  • Day-to-day settlement operation for a portfolio of clients in terms of SLA and managing clients’ expectations regarding deliverables.
  • Liaise with clients, custodians and counterparties to ensure all trade settlement processes are completed in a timely manner.
  • Accountable for investigation and resolution of unmatched transactions or failing trades.
  • Build and maintain strong working relationships with external & internal clients regarding matters pertaining to Trade Operation activities.
  • Provide support to the leadership team.
  • Ensure market changes are implemented effectively.
  • Perform ad-hoc project and assignment when required.
  • Assessing opportunities for improved efficiencies and reduced overhead in existing processes, including new technologies and tools.

Skills Required

  • B. Com or similar tertiary business study and at least 5 years’ experience in Asset Management portfolio administration.
  • Sound knowledge and experience of back-office administration processes.
  • Experience with trade matching engines, preferably OMGEO.
  • Familiar with custodian and broker business operations
  • A good understanding of portfolio management processes and trading lifecycles.
  • The candidate needs to possess very strong communication skills (written & verbal).
  • Confident & enthusiastic and have a structured approach to work.
  • Ability to work in a pressurized environment.

Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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Team Leader: Local Trade Settlements (Prescient Fund Services)

Cape Town, Western Cape Prescient Limited

Posted 13 days ago

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Job Description

Team Leader: Local Trade Settlements (Prescient Fund Services)

Prescient Fund Services is a leading technology driven Fund Administration Service provider. As part of the Trade Management team your role is to support this strategy and ensure exceptional delivery to the client through effective team leadership and delivery in the Trade Management/Settlements team.

DUTIES & RESPONSIBILITIES
  • Provide team leadership of Subject Matter Expert as well as Trade Management Administrators for Local markets namely: Equities, Bonds, Derivatives, Money Markets CIS investments and OTCs.
    • Assist the Operations Manager with recruitment activities as required.
    • Lead the ongoing performance management and development of staff members in your team, with support from the Operations Manager.
    • Provide oversight to team deliverables and ensure the team is adequately staffed and trained.
    • Building and maintaining a positive working relationship with all team members as well as other stakeholders in the business.
  • Overseeing the capturing / processing, matching and settlement of all local market trades to the accounting system timeously.
  • Ensure all applicable reconciliation and exception reports are performed and /or reviewed on a daily/weekly/monthly basis - refer to Key Responsibilities list.
  • Handle escalated queries efficiently to ensure resolution of both internal and external client queries (in conjunction with the Client Delivery and Client services teams).
  • Compiling of incident reports and representation of the team at Incident Report meetings as required
  • Ensure appropriate controls are in place to mitigate risk.
  • Supporting the management and co-ordination of team deliverables relating to projects and new client take-on’s.
  • Compile a monthly report pack of the Operational area.
  • Develop and uphold operations policies and procedures. Responsible for implementing standard operating procedures and business rules across teams, processes and systems.
REQUIRED EXPERIENCE
  • Relevant experience of at least 5 years in a Trade Management / Settlements role is essential.
  • Strong understanding of the trade management/settlements environment.
  • Previous people management and leadership experience essential.
REQUIRED QUALIFICATIONS
  • Relevant Tertiary Qualification - Finance, Commerce, Investments required.
KEY COMPETENCIES
  • Highly methodical.
  • Ability to work under limited supervision.
  • A positive, team player.
  • Positive and enthusiastic attitude.
  • Accuracy and attention to detail.
  • Diligent and thorough.
  • Strong risk and control focus.
  • Client orientated and able to see the bigger picture.
WHY THIS ROLE?

This is your opportunity to join a market leading Fund Services business and lead a talented team of Trade Settlement Administrators. You will be joining an entrepreneurial and nimble environment where ideas and solutions to obstacles are always encouraged.

INTERESTED?
APPLY NOW
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Consent for storing submitted data * You understand and accept that, by applying for this role, you authorise Prescient to obtain your personal information and utilise said information for recruitment purposes for this role.

Prescient only conducts financial services with clients via formal processes and communication channels. Note that Prescient does not sell or advertise or solicit any business or investment opportunities via soft channels such as WhatsApp, Facebook, Instagram or Text Messaging.

Please be cautious of individuals fraudulently attempting to solicit business or investments by impersonating or claiming to be an associate or representative of Prescient, who are selling or advertising investment opportunities. Please ensure to contact Prescient directly in the event of someone soliciting or attempting to solicit investments from you.

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Treasury Trade Support

Stellenbosch, Western Cape CA Financial Appointments

Posted 25 days ago

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Job Description

My client, an established and experienced investment holdings and category 1 FSP, seeks a Treasury Trade Support to join them. Our ideal candidate will be a representative who holds RE5 and who is registered with the FSCA, to support the Treasury team with money market instruments, deposits and derivative instruments to facilitate their group of companies mandated cash requirements. This role will also require you to assist with FICA reviews and daily market data distribution. We're looking for a good all-rounder trade support resource to assist the Treasury Manager, managing financial market requests, overall treasury support as well as assisting with process improvements where there is opportunity to do so. Great role and team!

Why join this team?

  • Join a collaborative, high-performance treasury team where your contribution plays a crucial role in managing billions in cash investments for multiple group companies
  • Exposure to dynamic financial markets and empowered to make impactful decisions within a supportive and fast-paced environment
  • Comprehensive training and exposure to top financial systems, regulations, and industry professionals

What you will be doing:

  • Facilitate daily dealings with financial institutions to optimise group returns
  • Process treasury transactions accurately and timeously
  • Maintain accurate data input into IT2 treasury system
  • Generate and distribute timely daily, weekly, and monthly financial reports
  • Reconcile investment interest monthly for all clients
  • Monitor and report on credit ratings of financial institutions
  • Assist with digital filing and ensure mandate alignment in IT2
  • Support FICA compliance processes
  • Lead and contribute to automation projects using Power Apps or Power BI
  • Maintain up-to-date policies, procedures, and SOPs
  • Perform ad hoc tasks in response to departmental needs

What we are looking for:

  • Recognised financial qualification
  • 5 years experience in the financial services sector
  • Successfully passed RE5 (Regulatory Exam for Representatives)
  • Eligible or willing to be registered as a representative for treasury products
  • Excellent interpersonal and communication skills
  • Strong decision-making, organisational, and numerical abilities
  • High level of accuracy and attention to detail
  • Proficiency in Microsoft Excel, Outlook, and Word
  • Perseverance, accountability, and the ability to handle pressure

Unique aspects and benefits:

  • Direct involvement in managing R5-15bn cash across ±20 group companies
  • Exposure to leading financial institutions and platforms
  • On-the-job training and support for regulatory compliance and licensing
  • Opportunities to lead or contribute to process automation projects
  • Key contributor to group-wide financial performance

Please note if you haven't heard back from us within two weeks of submitting your application, unfortunately your application has not been successful this time. We'd still love to stay connected, follow us online and keep an eye out for future opportunities that match your profile.

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Trade Support Specialist

Blue Label Telecoms

Posted 18 days ago

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Job Description

permanent

Job Purpose

The Trade Support Specialist role supports the BLD Formal Regional Sales team by ensuring smooth technical activations and efficient processes. The ideal candidate will be highly organized, detail-oriented, proactive, customer-focused, and capable of multitasking in a fast-paced environment.

Key Responsibilities

Order Processing : Process parts and /or device orders efficiently, ensuring accuracy and timely customer delivery in accordance with the Sales Coordinator's requirements and any requirements from the regional sales teams.

Cross-functional Collaboration : Collaborate with all regional team members and, where applicable, customers, to support sales initiatives and projects at a regional level.

Administration : Produce, update, and provide best practice support on MS documents, databases, and other systems to support the work of more senior colleagues. Tasks could include device repairs, activation setups and breakdowns, working on activation days with the Business Sales Representatives, entering budgetary information, ordering of stock in line with regional procedures, time and expense recording, warehouse and stock control, and similar activities as required by the Sales Manager and National Sales Manager.

Stock Control : Assist the sales coordinator with the effective management of stock within the region, including all activation-day stock and marketing collateral.


Competencies

  • Strong accountability and planning skills
  • Excellent communication and collaboration abilities
  • Tech-savvy and data-driven
  • Customer-centric and results-oriented
  • Able to work independently and stay organized in a remote setup
  • Proficiency in Microsoft Office Suite and CRM systems

Education

  • Matric - Essential
  • A certificate in Business Administration, Technical Field, or related field would be advantageous

Experience and other requirements

  • 3 years of proven experience in a Technical and Support Administrative role.
  • Driver's licence – Code 08
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Trade Management Support Analyst (Charles River IMS) (CPT Onsite)

Cape Town, Western Cape Datafin IT Recruitment

Posted 18 days ago

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Job Description

ENVIRONMENT:

PROVIDE a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service as the next Trade Management Support Analyst sought by a dynamic Independent Asset Management Firm. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team. Applicants will require exposure of at least 3 years to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management), have proficiency with Charles River IMS, Excel & MS Office with good analytical and problem-solving skills. Any SQL skills and experience with CRIMS or any other OMS, will prove beneficial.

DUTIES:

  • Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
  • Provide clear communication and instruction to users on related issues.
  • Escalate to senior management and key stakeholders where necessary.
  • Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
  • Assist management with reporting and audit across the Trade Management team.
  • Study for relevant qualification (Finance, IT) where applicable.

REQUIREMENTS:

  • Charles River IMS.
  • Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
  • Strong Excel.
  • Microsoft Office.
  • Good Customer Service.

Desirable

  • SQL skills.
  • CRIMS highly desirable or Any other OMS.

ATTRIBUTES:

  • Proven interest in Technology and Finance.
  • The ability to build and maintain meaningful relationships.
  • A client focused and collaborative approach.
  • Ambition, balanced with decency and humanity.
  • Ability to analyse, interpret and assimilate information.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only

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Trade Management Support Analyst (Charles River IMS) (Contract) (CPT Onsite)

Cape Town, Western Cape Datafin IT Recruitment

Posted 18 days ago

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Job Description

ENVIRONMENT:

A dynamic Independent Asset Management Firm seeks to fill a 9-Month Contract role for a Trade Management Support Analyst who will serve as a first point of contact to the business to enable efficient and effective restoration of incidents and requests. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team. Applicants will require exposure of at least 3 years to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management), have proficiency with Charles River IMS, Excel & MS Office with good analytical and problem-solving skills. Any SQL skills and experience with CRIMS or any other OMS, will prove beneficial.

DUTIES:

  • Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
  • Provide clear communication and instruction to users on related issues.
  • Escalate to senior management and key stakeholders where necessary.
  • Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
  • Assist management with reporting and audit across the Trade Management team.
  • Study for relevant qualification (Finance, IT) where applicable.

REQUIREMENTS:

  • Charles River IMS.
  • Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
  • Strong Excel.
  • Microsoft Office.
  • Good Customer Service.

Desirable

  • SQL skills.
  • CRIMS highly desirable or Any other OMS.

ATTRIBUTES:

  • Proven interest in Technology and Finance.
  • The ability to build and maintain meaningful relationships.
  • A client focused and collaborative approach.
  • Ambition, balanced with decency and humanity.
  • Ability to analyse, interpret and assimilate information.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only

This advertiser has chosen not to accept applicants from your region.

Business Support Analyst – Trade Management (09-month contract)

Cape Town, Western Cape ExecutivePlacements.com - The JOB Portal

Posted 13 days ago

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Job Description

Business Support Analyst – Trade Management (09-month contract)

Join to apply for the Business Support Analyst – Trade Management (09-month contract) role at ExecutivePlacements.com - The JOB Portal

Business Support Analyst – Trade Management (09-month contract)

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About the team:

The role forms part of a global team that supports the main order management system, trading platforms as well as other front office applications. The scope of the role also encompasses analysis and resolution of problems and issues arising from middle office and front office users. Issues primarily relate to trade life cycle (including implementation, execution and settlement) as well as any data or platform issues that support the trade lifecycle.

Recruiter:

Rory Mackie & Associates

Job Ref:



Date posted:

Thursday, June 5, 2025

Location:

Cape Town, South Africa

SUMMARY:

POSITION INFO:

About the team:

The role forms part of a global team that supports the main order management system, trading platforms as well as other front office applications. The scope of the role also encompasses analysis and resolution of problems and issues arising from middle office and front office users. Issues primarily relate to trade life cycle (including implementation, execution and settlement) as well as any data or platform issues that support the trade lifecycle.

Responsibilities:

  • Provide a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service
  • Responsibilities include initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the trade management team
  • Provide clear communication and instruction to users on related issues. Escalating to senior management and key stakeholders where necessary
  • Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude
  • Assist management with reporting and audit across the trade management team

Required Technical Knowledge and Experience:

  • Must have relevant qualification (Finance, IT) related degree
  • Minimum of 3 years exposure to the trade lifecycle/supporting front office users (Trading, Operations, Portfolio Management)
  • Good analytical and problem-solving skills
  • Proven interest in Technology and Finance
  • Charles River IMS
  • Good Customer Service

System Skills:

  • Strong Excel
  • Microsoft Office
  • SQL Desirable
  • CRIMS highly desirable or Any other OMS

Attributes our client is looking for:

  • The ability to build and maintain meaningful relationships
  • A client focused and collaborative approach
  • Ambition, balanced with decency and humanity
  • Ability to analyse, interpret and assimilate information



Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Information Technology
  • Industries Advertising Services

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Credit & Settlement Risk Analyst (Portfolio Management)

Gauteng, Gauteng Visa

Posted 5 days ago

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Job Description

workfromhome

Join our CEMEA Risk team as a Credit & Settlement Risk (CSR) Analyst focusing on the Sub-Saharan African (SSA) region. As a CSR member, you will be tasked with managing and mitigating credit and settlement risks for a diverse portfolio of clients in the SSA region. This involves comprehensive risk assessment, institutional and sovereign risk research, and collaboration with various internal and external stakeholders to support Visa's strategic and operational objectives. This position reports directly to the CSR Lead for SSA.

Responsibilities:
  1. Monitor and assess credit risks for existing and potential clients. Identify high-risk clients and take steps to protect Visa while spotting future market leaders.
  2. Conduct in-depth research and analysis on institutional and sovereign risks, developing expertise in banking systems and understanding inherent credit and systemic risks.
  3. Research countries, banks, and companies to support Visa's growth and global market leadership.
  4. Manage stress situations such as client failures and settlement cases effectively.
  5. Compile and analyze complex datasets, producing reports using Excel, graphs, pivot tables, and presentations.
  6. Establish new clients in internal risk monitoring tools, analyzing client volume trends to determine appropriate alerts.
  7. Provide excellent internal customer service to meet SLAs promptly and thoughtfully.
  8. Support the overall CEMEA Risk Management and Regional Management in achieving strategic and operational goals.
  9. Collaborate closely with various departments including Business Development, Strategic Partnership, Operations, Licensing, Legal, Risk Management, other regions, and Global Credit Settlement Risk.

This is a hybrid position. The expected days in the office will be confirmed by your hiring manager.

Qualifications:

We are looking for a proactive, quick learner who can work independently with minimal guidance. The ideal candidate will have:

  1. A bachelor's degree in business management, finance, accounting, or a related field.
  2. 5 to 7 years of experience in corporate credit analysis, sovereign risk, or financial institutions.
  3. Knowledge of banking, fintech, and payment industries.
  4. Strong written and verbal communication skills.
  5. Attention to detail and the ability to draw clear conclusions from data.
  6. Excellent analytical and problem-solving skills.
  7. Ability to manage multiple tasks and focus on results.
  8. Capability to work under pressure and handle stressful situations such as client failures and settlement issues.
  9. Readiness to respond to major risk matters outside regular hours.
  10. Excellent interpersonal and collaboration skills with a professional approach to relationship management.
  11. Advanced skills in Microsoft Office, especially Excel.
  12. Proficiency in French is a plus.

To succeed in this role, you should be flexible, independent, proactive, and creative. Being a good team player, self-motivated, and collaborative across global and regional teams is also highly desirable.

Additional Information:

Visa is an EEO Employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa also considers qualified applicants with criminal histories in accordance with EEOC guidelines and applicable laws.

Remote Work & Employment Type:

Full-time

Key Skills:

ISO 27001, Microsoft Access, Risk Management, Financial Services, PCI, Risk Analysis, Analysis Skills, COBIT, NIST Standards, SOX, Information Security, Data Analysis Skills

Experience:

Years of experience not specified

Vacancy:

1

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Business Analyst – Recon And Settlement Engine (RSE) & Store Portal

Pinetown, KwaZulu Natal Spar Group Limited

Posted 13 days ago

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Job Description

Business Analyst – Recon And Settlement Engine (RSE) & Store Portal

Listing reference: spar_000691

Listing status: Online

Apply by: 16 February 2025

Position summary

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Pinetown

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

SPAR Central Office – Tech Services is looking to recruit Business Analyst – Recon and Settlement Engine (RSE) & Store Portal.

PURPOSE
The purpose of the Business Analyst – RSE and Store Portal is to demonstrate comprehensive knowledge of the reconciliation of transactions performed between a customer channel and the third-party supplier/vendor. This role will be responsible for guiding the definition of business requirements in terms of agreed standards, creating process flow diagrams, and is integrally involved in development, testing, and deployment of solutions to meet the requirements of the business. The incumbent is required to be the subject matter expert in their domain and to use this expertise to help deliver innovative solutions that create business value and operational effectiveness.

KEY PERFORMANCE AREAS
  1. Consults with key business stakeholders and members of relevant product teams to properly define the business challenge, possible solutions, and risks associated with each of these.
  2. Facilitates workshops with stakeholders to understand their needs and elicit requirements.
  3. Helps define project scope by documenting user stories and translating these into business requirements.
  4. Leads Design Thinking sessions through Problem Definition, Requirements gathering, Ideation, and Prototype Designs.
  5. Reviews and re-engineers processes within the value stream to meet the required service levels – aligned with Business Architecture guidelines and methodologies.
  6. Drives best practice, continuous improvement, and innovation at process level.
  7. Defines and articulates acceptance criteria for proposed solutions.
  8. Identifies and validates internal and external data sets generated from a diverse range of business and operational processes.
  9. Supports integration to a Banking Platform for Collection and Settlement of funds based on transactions performed and commission due.
  10. Supports the provision of a portal for the viewing of transactions, invoices, statements, credit notes, and journals.
  11. Provides finance documentation and reporting such as Recon Workbook and Trial Balances for audit purposes.
  12. Develops close working relationships with stakeholders, effectively listening and understanding their needs.
  13. Clarifies and explains system functionality and any ‘out-of-scope’ features.
  14. Support and train users through onboarding and upskilling journey of using portfolio-related systems and tools.
Minimum Requirements
  • A Bachelor's Degree in Computer Science, IS, or related technology discipline.
  • Appropriate Specialist IT Certification is an advantage.
  • At least 3 years’ business analysis and business optimisation experience preferably within a retail environment.
  • At least 2 years’ experience working in product management within an agile environment.
  • Experience in reconciliation of transactions performed between a customer channel (e.g., POS, eCommerce Platform) and the third-party vendor/supplier.
  • Must have experience working on large scale projects as well as handling day-to-day operational requests from the business.
  • Experience in process mapping, process re-engineering, and GAP analysis.
  • Experience working with and coordinating multi-business stakeholders and business owners in a retail environment.
  • Demonstrated BI and analytics knowledge is essential.
  • Capabilities in PowerBI and/or SAP Analytics Cloud.
The ideal applicant will satisfy the following skills requirements:
  • Strong retail knowledge.
  • Ability to clearly document and communicate business-side decisions and motivate for expected technical implementation/s.
  • A high degree of confidentiality, emotional maturity, ethical values, and integrity.
  • Must have a high stress tolerance and the ability to work efficiently under pressure.
  • Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team-oriented manner.
  • Utilizing technical knowledge and analytical skills to solve complex problems.
  • Must be collaborative, influential, and rational.
  • Precise planning and excellent organisational/administration skills.
  • Exceptional accuracy and extreme attention to detail.
  • Quality-oriented and self-driven to achieve results.
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Business analyst – recon and settlement engine (rse) & store portal

Pinetown, KwaZulu Natal Spar Group Limited

Posted today

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Job Description

permanent
Business Analyst – Recon And Settlement Engine (RSE) & Store Portal Listing reference: spar_000691 Listing status: Online Apply by: 16 February 2025 Position summary Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Pinetown Contract: Permanent Remuneration: Market Related EE position: Yes Introduction SPAR Central Office – Tech Services is looking to recruit Business Analyst – Recon and Settlement Engine (RSE) & Store Portal. PURPOSE The purpose of the Business Analyst – RSE and Store Portal is to demonstrate comprehensive knowledge of the reconciliation of transactions performed between a customer channel and the third-party supplier/vendor. This role will be responsible for guiding the definition of business requirements in terms of agreed standards, creating process flow diagrams, and is integrally involved in development, testing, and deployment of solutions to meet the requirements of the business. The incumbent is required to be the subject matter expert in their domain and to use this expertise to help deliver innovative solutions that create business value and operational effectiveness. KEY PERFORMANCE AREAS Consults with key business stakeholders and members of relevant product teams to properly define the business challenge, possible solutions, and risks associated with each of these. Facilitates workshops with stakeholders to understand their needs and elicit requirements. Helps define project scope by documenting user stories and translating these into business requirements. Leads Design Thinking sessions through Problem Definition, Requirements gathering, Ideation, and Prototype Designs. Reviews and re-engineers processes within the value stream to meet the required service levels – aligned with Business Architecture guidelines and methodologies. Drives best practice, continuous improvement, and innovation at process level. Defines and articulates acceptance criteria for proposed solutions. Identifies and validates internal and external data sets generated from a diverse range of business and operational processes. Supports integration to a Banking Platform for Collection and Settlement of funds based on transactions performed and commission due. Supports the provision of a portal for the viewing of transactions, invoices, statements, credit notes, and journals. Provides finance documentation and reporting such as Recon Workbook and Trial Balances for audit purposes. Develops close working relationships with stakeholders, effectively listening and understanding their needs. Clarifies and explains system functionality and any ‘out-of-scope’ features. Support and train users through onboarding and upskilling journey of using portfolio-related systems and tools. Minimum Requirements A Bachelor's Degree in Computer Science, IS, or related technology discipline. Appropriate Specialist IT Certification is an advantage. At least 3 years’ business analysis and business optimisation experience preferably within a retail environment. At least 2 years’ experience working in product management within an agile environment. Experience in reconciliation of transactions performed between a customer channel (e.g., POS, e Commerce Platform) and the third-party vendor/supplier. Must have experience working on large scale projects as well as handling day-to-day operational requests from the business. Experience in process mapping, process re-engineering, and GAP analysis. Experience working with and coordinating multi-business stakeholders and business owners in a retail environment. Demonstrated BI and analytics knowledge is essential. Capabilities in Power BI and/or SAP Analytics Cloud. The ideal applicant will satisfy the following skills requirements: Strong retail knowledge. Ability to clearly document and communicate business-side decisions and motivate for expected technical implementation/s. A high degree of confidentiality, emotional maturity, ethical values, and integrity. Must have a high stress tolerance and the ability to work efficiently under pressure. Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team-oriented manner. Utilizing technical knowledge and analytical skills to solve complex problems. Must be collaborative, influential, and rational. Precise planning and excellent organisational/administration skills. Exceptional accuracy and extreme attention to detail. Quality-oriented and self-driven to achieve results. #J-18808-Ljbffr
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