6 Trade Execution jobs in South Africa

Job Purpose

The Trade Support Specialist role supports the BLD Formal Regional Sales team by ensuring smooth technical activations and efficient processes. The ideal candidate will be highly organized, detail-oriented, proactive, customer-focused, and capable of multitasking in a fast-paced environment.

Key Responsibilities

Order Processing : Process parts and /or device orders efficiently, ensuring accuracy and timely customer delivery in accordance with the Sales Coordinator's requirements and any requirements from the regional sales teams.

Cross-functional Collaboration : Collaborate with all regional team members and, where applicable, customers, to support sales initiatives and projects at a regional level.

Administration : Produce, update, and provide best practice support on MS documents, databases, and other systems to support the work of more senior colleagues. Tasks could include device repairs, activation setups and breakdowns, working on activation days with the Business Sales Representatives, entering budgetary information, ordering of stock in line with regional procedures, time and expense recording, warehouse and stock control, and similar activities as required by the Sales Manager and National Sales Manager.

Stock Control : Assist the sales coordinator with the effective management of stock within the region, including all activation-day stock and marketing collateral.

Competencies

• Strong accountability and planning skills
• Excellent communication and collaboration abilities
• Tech-savvy and data-driven
• Customer-centric and results-oriented
• Able to work independently and stay organized in a remote setup
• Proficiency in Microsoft Office Suite and CRM systems

Education

• Matric - Essential
• A certificate in Business Administration, Technical Field, or related field would be advantageous

Experience and other requirements

• 3 years of proven experience in a Technical and Support Administrative role.
• Driver's licence – Code 08

Role Description

This is a full-time on-site role for a Head of Operations located in the City of Cape Town. The Head of Operations will oversee the daily operations of the South African office, ensuring efficient and effective operational performance. Responsibilities include managing and mentoring team members, developing and implementing operational strategies, analyzing performance data, and managing budgets to achieve organizational goals.

Qualifications

• Must have a relevant degree
• Operations experience working in Trading / Forex / Finance Industries
• Must have 10 to 15 years experience in Operations
• Strong Analytical Skills
• Team Management and effective Communication skills
• Excellent problem-solving abilities
• Proven experience in a leadership role

Job Types: Full-time, Permanent

Pay: R1 200 000,00 - R1 500 000,00 per year

Work Location: In person

ENVIRONMENT:

PROVIDE a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service as the next Trade Management Support Analyst sought by a dynamic Independent Asset Management Firm. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team. Applicants will require exposure of at least 3 years to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management), have proficiency with Charles River IMS, Excel & MS Office with good analytical and problem-solving skills. Any SQL skills and experience with CRIMS or any other OMS, will prove beneficial.

DUTIES:

• Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
• Provide clear communication and instruction to users on related issues.
• Escalate to senior management and key stakeholders where necessary.
• Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
• Assist management with reporting and audit across the Trade Management team.
• Study for relevant qualification (Finance, IT) where applicable.

REQUIREMENTS:

• Charles River IMS.
• Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
• Strong Excel.
• Microsoft Office.
• Good Customer Service.

Desirable

• SQL skills.
• CRIMS highly desirable or Any other OMS.

ATTRIBUTES:

• Proven interest in Technology and Finance.
• The ability to build and maintain meaningful relationships.
• A client focused and collaborative approach.
• Ambition, balanced with decency and humanity.
• Ability to analyse, interpret and assimilate information.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only

ENVIRONMENT:

A dynamic Independent Asset Management Firm seeks to fill a 9-Month Contract role for a Trade Management Support Analyst who will serve as a first point of contact to the business to enable efficient and effective restoration of incidents and requests. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team. Applicants will require exposure of at least 3 years to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management), have proficiency with Charles River IMS, Excel & MS Office with good analytical and problem-solving skills. Any SQL skills and experience with CRIMS or any other OMS, will prove beneficial.

DUTIES:

• Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
• Provide clear communication and instruction to users on related issues.
• Escalate to senior management and key stakeholders where necessary.
• Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
• Assist management with reporting and audit across the Trade Management team.
• Study for relevant qualification (Finance, IT) where applicable.

REQUIREMENTS:

• Charles River IMS.
• Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
• Strong Excel.
• Microsoft Office.
• Good Customer Service.

Desirable

• SQL skills.
• CRIMS highly desirable or Any other OMS.

ATTRIBUTES:

• Proven interest in Technology and Finance.
• The ability to build and maintain meaningful relationships.
• A client focused and collaborative approach.
• Ambition, balanced with decency and humanity.
• Ability to analyse, interpret and assimilate information.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only

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About the team:

The role forms part of a global team that supports the main order management system, trading platforms as well as other front office applications. The scope of the role also encompasses analysis and resolution of problems and issues arising from middle office and front office users. Issues primarily relate to trade life cycle (including implementation, execution and settlement) as well as any data or platform issues that support the trade lifecycle.

Recruiter:

Rory Mackie & Associates

Job Ref:



Date posted:

Thursday, June 5, 2025

Location:

Cape Town, South Africa

SUMMARY:

POSITION INFO:

About the team:

The role forms part of a global team that supports the main order management system, trading platforms as well as other front office applications. The scope of the role also encompasses analysis and resolution of problems and issues arising from middle office and front office users. Issues primarily relate to trade life cycle (including implementation, execution and settlement) as well as any data or platform issues that support the trade lifecycle.

Responsibilities:

• Provide a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service
• Responsibilities include initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the trade management team
• Provide clear communication and instruction to users on related issues. Escalating to senior management and key stakeholders where necessary
• Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude
• Assist management with reporting and audit across the trade management team
  
  

• Must have relevant qualification (Finance, IT) related degree
• Minimum of 3 years exposure to the trade lifecycle/supporting front office users (Trading, Operations, Portfolio Management)
• Good analytical and problem-solving skills
• Proven interest in Technology and Finance
• Charles River IMS
• Good Customer Service
  
  

• Strong Excel
• Microsoft Office
• SQL Desirable
• CRIMS highly desirable or Any other OMS
  
  

• The ability to build and maintain meaningful relationships
• A client focused and collaborative approach
• Ambition, balanced with decency and humanity
• Ability to analyse, interpret and assimilate information
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries Advertising Services

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