199 Trade Analyst jobs in South Africa

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Primary Responsibilities

The Trade Centre Analyst will be responsible for interacting with key accounts to ensure high customer satisfaction and service quality. Processing inspection requests, serving as a liaison between SGS and clients, and ensuring CoC issuance as per country standards.

Specific Responsibilities

• Ensuring SR registration and creating hard files with relevant documents when applicable.
• Validating external parties in countries under their administration during file processing in the Operations system.
• Reviewing the accuracy and completeness of Requests for Inspections.
• Transmitting relevant contractual documents to the Certification Center (CC) for processing.
• Receiving necessary Conformity Assessment Instructions from CC.
• Requesting quality and transaction documents from exporters and/or producers as instructed by CC.
• Monitoring inspection execution, sampling, testing, etc., when applicable.
• Generating Doc-It requests and following up with exporters for payment, including registration of payment.
• Contacting trade to resolve discrepancies and requests for additional information.
• Monitoring and resolving Blocking Actions under the TC/SA role and following up with trade to capture missing information for CoC processing, ensuring timely certificate issuance.
• Printing CoC on security paper and delivering to clients when applicable.
• Ensuring amendments to CoC are properly approved and corrected.
• Following up with LO/Exporters for acceptance from importers or authorities in case of discrepancies.
• Following proper procedures for CoC replacement when reported lost.
• Complying with Quality Management System procedures, IVP rules, country instructions, and other relevant guidelines.
• Assisting in maintaining the Quality Management System.
• Handling daily operations promptly and correctly.
• Managing orders and documents using sanctioned systems and tools.
• Preparing regular job status reports for the Trade Centre Supervisor.
• Engaging with customers to seek more business and deliver outstanding service.
• Listening to and anticipating client needs to provide suitable solutions.
• Acting in a friendly, reliable manner and acting upon client feedback.
• Managing troubleshooting and customer support efficiently.
• Building collaboration with internal teams involved in service delivery.
• Identifying and following up on client-reported issues, informing relevant teams as needed.
• Keeping in touch with clients to strengthen relationships and ensure retention.
• Exceeding service level expectations and supporting clients proactively.
• Staying informed about SGS products and proposing them to clients.
• Identifying new business opportunities beyond core services and forwarding them to the sales team.
• Promoting a positive image of SGS.
• Adopting safe behaviors in line with SGS policies and procedures.
• Complying with the SGS Code of Integrity and Professional Conduct.
• Performing ad hoc assignments and other tasks as assigned by the manager.

Education

• Grade 12 or equivalent.
• Relevant university degree or professional qualification, or 3 years of proven experience recognized through RPL.

Experience

• Minimum 2 years of trade experience in import/export business.
• Experience with SGS TFS services is advantageous.
• Valid driver’s license and reliable vehicle.

Required Skills

• Decisive, assertive, results and customer-oriented.
• Fluent in English; additional languages are advantageous.
• Acts with judgment, ethics, and integrity according to SGS standards.
• Effective organizational skills, including prioritization and multitasking.
• Attention to detail and accuracy.
• Analytical and problem-solving skills.
• Teamwork and cooperation abilities.

We are looking for an Actuarial Analyst for our Terms of Trade Team reporting to the Head of Experience Analysis and Terms of Trade in the Life Department.

Established in 1968, our South African office serves life and non-life reinsurance clients across the Sub-Saharan Africa from our hub in Johannesburg. Together with our colleagues globally, we influence, collaborate and can be relied on to tackle the world’s most pressing challenges.
Are you a nearly qualified or fully qualified Actuary who enjoys being part of a team of highly skilled and motivated colleagues? Are you able to relate well to people from different backgrounds and cultures? Do you enjoy working with large data sets to derive assumptions ? If you answered yes to the above then this might be the opportunity for you.

Your Role:

• Update and maintain all Terms of Trade for MRoA
• Maintain the highest standard of technical competence & ensuring global and local guidelines are followed
• Work with the regional office to determine Terms of Trade
• Support overall Life Business strategy & risk management
• Communicate with retail and group pricing teams as well as the valuations team on assumption setting
• Partner with business to provide valuable insight to influence strategy and long term decision making

Your profile:

• TASSA/equivalent actuarial qualification or nearly qualified Actuary
• 2+ years’ experience deriving assumptions and/or doing experience studies
• Work with complex data and work in a team environment
• Experience with the South African life insurance products and market dynamics
• Numerical, statistical and analytical skills
• Excellent programming skills in actuarial/statistical programming languages
• VBA/Excel
• SQL Server
• R/Python or any relevant software programme
• Life and Health Benefits
• Hybrid working environment
• Bonus Scheme
• Employee Assistance Program
• Global Mobility

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At Munich Re, we embrace and value the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation of our open culture and spirit of partnership. It shapes how our teams are built and cultivated and how we are supported and developed. And at the center of this interaction is each of us.

Join to apply for the Business Support Analyst – Trade Management (09-month contract) role at ExecutivePlacements.com - The JOB Portal

3 days ago Be among the first 25 applicants

Join to apply for the Business Support Analyst – Trade Management (09-month contract) role at ExecutivePlacements.com - The JOB Portal

About the team:

The role forms part of a global team that supports the main order management system, trading platforms as well as other front office applications. The scope of the role also encompasses analysis and resolution of problems and issues arising from middle office and front office users. Issues primarily relate to trade life cycle (including implementation, execution and settlement) as well as any data or platform issues that support the trade lifecycle.

Recruiter:

Rory Mackie & Associates

Job Ref:



Date posted:

Thursday, June 5, 2025

Location:

Cape Town, South Africa

SUMMARY:

POSITION INFO:

About the team:

The role forms part of a global team that supports the main order management system, trading platforms as well as other front office applications. The scope of the role also encompasses analysis and resolution of problems and issues arising from middle office and front office users. Issues primarily relate to trade life cycle (including implementation, execution and settlement) as well as any data or platform issues that support the trade lifecycle.

Responsibilities:

• Provide a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service
• Responsibilities include initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the trade management team
• Provide clear communication and instruction to users on related issues. Escalating to senior management and key stakeholders where necessary
• Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude
• Assist management with reporting and audit across the trade management team
  
  

• Must have relevant qualification (Finance, IT) related degree
• Minimum of 3 years exposure to the trade lifecycle/supporting front office users (Trading, Operations, Portfolio Management)
• Good analytical and problem-solving skills
• Proven interest in Technology and Finance
• Charles River IMS
• Good Customer Service
  
  

• Strong Excel
• Microsoft Office
• SQL Desirable
• CRIMS highly desirable or Any other OMS
  
  

• The ability to build and maintain meaningful relationships
• A client focused and collaborative approach
• Ambition, balanced with decency and humanity
• Ability to analyse, interpret and assimilate information
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries Advertising Services

Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x

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At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit .

We're seeking a detail-oriented and proactive Market Research Assistant to join our marketing research team. This role is perfect for someone who wants to dive deep into market research while supporting critical business insights that drive strategic decisions. You'll work closely with our Senior Market Research & Analytics Manager and Director of Content to coordinate projects, analyze data, and help bring research findings to life for internal and external stakeholders.

• Coordinate research project logistics, including vendor communications and participant incentive programs
• Organize and maintain research archives for easy access and knowledge sharing
• Support survey development from design through testing and launch
• Draft benchmark research reports using established templates and formats
• Assist with research report promotion by preparing key insights and supporting materials

• Prepare data for analysis
• Perform basic statistical analysis
• Create presentations and reports from research findings
• Collaborate with internal teams to enhance data visualization and reporting

• Survey tools: Experience with survey platforms like SurveyMonkey or Qualtrics, including implementing survey logic (skip, branching, quotas) and performing QA testing.
• Data skills: Expertise in Excel or Google Sheets for cleaning and structuring raw data, using pivot tables, charts, and formulas to identify key insights.
• Presentation tools: Strong skills in PowerPoint, Google Slides, or similar for creating reports and decks
• Research fundamentals: Understanding of effective survey design, principles of question construction, and data collection methodologies
• Communication: Strong written and verbal skills for clear reporting and team collaboration
• Organization: Excellent time management with ability to handle multiple projects
• Detail-oriented: Careful approach to data accuracy and quality control
• Hybrid : The ability to work at our Cape Town office 1-2 times per week with the line manager.

• Experience with project management tools (e.g., Asana, Jira)
• Data visualization skills (can be learned on the job)
• Quantitative reasoning and advanced analytical capabilities
• Market research certifications or specialized coursework
• Unlimited PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X provident fund
• Stock Options

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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ENVIRONMENT:

PROVIDE a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service as the next Trade Management Support Analyst sought by a dynamic Independent Asset Management Firm. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team. Applicants will require exposure of at least 3 years to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management), have proficiency with Charles River IMS, Excel & MS Office with good analytical and problem-solving skills. Any SQL skills and experience with CRIMS or any other OMS, will prove beneficial.

DUTIES:

• Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
• Provide clear communication and instruction to users on related issues.
• Escalate to senior management and key stakeholders where necessary.
• Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
• Assist management with reporting and audit across the Trade Management team.
• Study for relevant qualification (Finance, IT) where applicable.

REQUIREMENTS:

• Charles River IMS.
• Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
• Strong Excel.
• Microsoft Office.
• Good Customer Service.

Desirable

• SQL skills.
• CRIMS highly desirable or Any other OMS.

ATTRIBUTES:

• Proven interest in Technology and Finance.
• The ability to build and maintain meaningful relationships.
• A client focused and collaborative approach.
• Ambition, balanced with decency and humanity.
• Ability to analyse, interpret and assimilate information.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only

ENVIRONMENT:

A dynamic Independent Asset Management Firm seeks to fill a 9-Month Contract role for a Trade Management Support Analyst who will serve as a first point of contact to the business to enable efficient and effective restoration of incidents and requests. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team. Applicants will require exposure of at least 3 years to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management), have proficiency with Charles River IMS, Excel & MS Office with good analytical and problem-solving skills. Any SQL skills and experience with CRIMS or any other OMS, will prove beneficial.

DUTIES:

• Initial assessment, prioritization, triage, escalation and resolution of incidents and requests relating to the Trade Management team.
• Provide clear communication and instruction to users on related issues.
• Escalate to senior management and key stakeholders where necessary.
• Maintain a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
• Assist management with reporting and audit across the Trade Management team.
• Study for relevant qualification (Finance, IT) where applicable.

REQUIREMENTS:

• Charles River IMS.
• Exposure to the Trade lifecycle / supporting Front Office users (Trading, Operations, Portfolio Management) for a minimum of 3 years.
• Strong Excel.
• Microsoft Office.
• Good Customer Service.

Desirable

• SQL skills.
• CRIMS highly desirable or Any other OMS.

ATTRIBUTES:

• Proven interest in Technology and Finance.
• The ability to build and maintain meaningful relationships.
• A client focused and collaborative approach.
• Ambition, balanced with decency and humanity.
• Ability to analyse, interpret and assimilate information.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only

Market Research & Lead Qualification Specialist

POSITION INFO : Company Overview :

We are a South African energy solutions provider specializing in sustainable, bespoke energy solutions for commercial, industrial, and agricultural sectors. The company focuses on optimizing energy efficiency, reducing carbon emissions, and decreasing reliance on the national grid, thereby enhancing profitability and sustainability for its clients.

Key Product Solutions :

• Consulting, Advisory, and Business Development : The company offers comprehensive services to optimize energy consumption, including energy audits, assessments, and feasibility studies.
• Engineered Solar Solutions : The company designs and implements tailored Solar Photovoltaic (PV) and Battery Energy Storage Systems (BESS) to meet specific client needs, promoting the use of low-cost, clean power to stabilize energy demands and enhance sustainability.
• Energy Management Metering and Utilities : The company provides data-driven insights to help clients reduce energy consumption and costs through smart metering and monitoring services.
• Power Purchase Agreements and Incentive Funding : The company assists clients in maximizing tax benefits and making smart energy investments through structured agreements and funding options.
• Operations and Maintenance : The company ensures the longevity and efficiency of energy systems through proactive maintenance and 24 / 7 system monitoring.

Job Title :

Market Research & Lead Qualification Specialist

Also known as : Sales Research Analyst, Business Development Researcher, or Sales Enablement Researcher)

Job Description :

The Market Research & Lead Qualification Specialist plays a crucial role in supporting the business development team by identifying and qualifying high-potential B2B opportunities. This individual conducts in-depth market research and needs analyses to pinpoint ideal prospects and uncover insights that support a targeted sales approach. Once a lead is vetted and demonstrates clear alignment with the company’s offering, it is passed as a warm lead to the Business Development Manager for further engagement and closing.

Key Responsibilities :

• Conduct market and industry research to identify potential B2B opportunities aligned with the company’s services or products.
• Perform detailed needs analyses on prospective clients using tools such as LinkedIn, CRM systems, market databases, and web analytics.
• Gather and analyse relevant data to determine the quality and viability of leads.
• Profile and segment potential clients based on industry, size, needs, and buying behavior.
• Maintain accurate and updated records of research and lead insights in CRM or lead management systems.
• Collaborate closely with Business Development Managers to understand ideal client profiles and strategic goals.
• Generate and qualify warm leads, ensuring they meet defined criteria before handover.
• Provide insights and recommendations to help refine targeting and outreach strategies.
• Track the effectiveness of lead generation efforts and optimize research methods accordingly.

Requirements & Experience :

• Bachelor’s degree in Marketing, Business, Research, or related field. (Nice to have)
• 2–4 years of experience in a research, sales support, or business development role (preferably B2B).
• Strong analytical and critical thinking skills; ability to synthesize large volumes of information.
• Proficient with research tools such as LinkedIn Sales Navigator, CRM systems (e.g., Salesforce, HubSpot), and market research databases. (Nice to have)
• Excellent written and verbal communication skills.
• Detail-oriented, highly organized, and comfortable working independently.
• Familiarity with B2B sales cycles and lead qualification frameworks.

Comfortable working across teams and relaying insights to sales stakeholders

The Client Success Managers play a critical role in ensuring high client satisfaction as they adopt and scale with our clients' software product(s). In partnership with clients' Sales Account Managers, the Client Success team owns the client experience starting at the pre-sale demo, pilot and initial onboarding phase, through to adoption, full utilization and renewal/expansion. This specific role will focus on supporting the Client Success of the Research Defender suite of products, with a long term vision of expanding the scope of the role to other software products. This is an individual contributor role reporting to VP, Client Success.

What you will do:

1. Partner with Client Success Team leadership to execute the overall vision, strategic, and tactical plans for the Client Success department in order to meet company revenue targets.
2. Develop and continuously maintain engaging API Documentation and other product training materials to facilitate onboarding and adoption of new products and releases.
3. Drive rapid platform utilization by effectively onboarding new clients through delivery and training services, self-serve content, and hands-on product support.
4. Conduct pre-sales demos as needed, manage pilot cycles, and onboard new clients, while partnering with Sales account managers to understand clients’ businesses, and how our clients' products add value.
5. Partner with our clients' internal resources to proactively identify and resolve client pain points that put client loyalty and retention at risk.
6. Serve as a liaison between our clients' software and their Product Management team by regularly sharing client feedback and priorities.
7. Build and maintain an effective and efficient level 1 software support function to address client concerns with potential product errors.

1. 2-4+ years of excellence in client-facing project management work in the market research industry.
2. Prior experience, or willingness to learn, sales-related skills that overlap with Client Success; including sales cycle management, sales-techniques like upselling, contract renewals, etc.
3. Ability to convey enthusiasm for solving customer issues, conveying product-related knowledge and expertise.
4. Exceptional organizational awareness, emotional intelligence, and written/verbal communication.
5. Proven experience building and maintaining strong relationships with stakeholders at all levels of seniority and experience, within and outside of the company.
6. Being coachable, taking extreme ownership, and trusting the process.
7. Strong problem-solving skills and ability to think critically and on your feet.
8. Fluency in business English, with a wide knowledge of various professional terms from different industries.
9. Polished, succinct, and grammatically correct written communication skills.
10. An at-home fiber internet connection with a minimum speed of 20 Mbps is a requirement of the position.
11. Experience working in popular online survey software tools like Qualtrics, Decipher, Confirmit, Alchemer, etc.
12. Experience working with API services/products, tools and documentation.
13. SQL Experience.

We need a senior experienced market/company research analyst, with 4 to 6 years hand-on market research experience, to (a) research travel, finance, and technology trends/companies and (b) present the information in an efficient and effective report.

The Opportunity

We are looking for somebody who can dig until they find that one piece of information we need to know that others missed.

In this role, you will bring your intellectual curiosity, entrepreneurial mindset, and analytical ability to research initiatives that help answer important strategic questions around travel venture capital investments. Your research contributes to the evaluation of travel investments.

If you’re passionate about qualitative and quantitative research; if you possess a natural ability to visualize data and bring it to life through storytelling; if you geek out on travel industry – this opportunity is for you.

Opportunity Description

Research can be analyzing one company versus another, overall trends within a particular sector or country, a deep dive on one company and its product/service/company, reviewing reports, perusing other research reports, and more.

To research companies we have or will invest including deep diving on the company itself, their competitors, their earlier funding round and investments, who their prior investors are, various background research (LinkedIn profiles, social media), who are their direct and indirect competitors, and other valuable data points.

For example, a company seeking investment may suggest five companies in the 'vacation rental space,' but research shows there are 15 of them; you would see who they are, their market size, areas of focus, industry leading or anomaly data points and mainstream and lesser known facts.

For example, we need country information for an investment in Pakistan and we need to know what the latest developments are at a macro (country trends, growth opportunities, key sectors.) and micro level (how does government policy affect the travel industry, what are the growth drivers for the online travel agency space). Collectively these and other data points affect our current or upcoming investments.

Research data requires deep diving into company, media releases, trade associations, government organizations, tourism boards, company & industry news sources, and other quantitative and qualitative data sources.

Qualifications

4 to 7 years or more experience at recognized finance, travel industry, research or consulting company with demonstrated skills on market research.

Fluency with finding the latest financial information, management discussions, updates, and other information that gets overlooked in articles/media reports, is strongly preferred.

Must be able to thoroughly research the particular sector, competition, trends (real estate, financial, sales, etc.), any country regulations or restrictions regarding the company's product, and be determined to find that nugget of confidential information deep within internet files.

Ability to present data in a visually appealing, efficient and effective manner for CXO level external parties, Partners and for co-investors. Able to create a visually appealing, structured research reports with supporting charts, quotes, information, and verified data from qualified, relevant sources.

Must be available to work during GMT+2 friendly business hours.

Have strong written and verbal communication skills with spoken and written English.

Compensation

Competitive (vs home country salaries) while working in a tight knit, intellectually challenging and visible position.

The company provides a variety of benefits including vacation/holiday time off plus additional 2 weeks off at the end of the year, profit sharing, personal and company travel opportunities, and career advancement.

Next Steps

If you are interested in a challenging research-oriented position exposing you to a wide breadth of use cases, Travel Capitalist Ventures is looking for you!

Applications are exclusively received online directly to Travel Capitalist Ventures.

The company strictly does not work with recruiters.