196 Tour Operators jobs in South Africa

Calling all young, Swedish  speaking wanderlusts! Are you ready to turn your language skills into a ticket to an exciting new adventure? A leading travel company are looking for a Swedish speaking Travel Support Agent  to join their team in Johannesburg, South Africa .  They need a travel enthusiast who will help their Swedish  speaking clients plan the trip of a lifetime! Does this job  sound like the perfect challenge for you? Keep reading!

Your key job  responsibilities as the Swedish speaking Travel Support Agent  in Johannesburg, South Africa  will include:

Requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa :

If you meet the above requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa , we would love to hear from you! Please send your CV through today!

About Club Med

Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.

Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operate s close to 70 sun and snow resorts across the globe offering unique travel experiences. W e offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.

Job Overview

Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.
As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.

Key Responsibilities

1. Promoting Club Med packages : Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.

2. Inbound and Outbound C ontact s : Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers , support modification and strengthen relationship with travel agents.

3. Providing information : Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation , activities, transport and pricing, to provide accurate information to travel agents and address their queries .

4 . Making Sales : Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform “Club Med Travel Agent” portal.

5 . Meeting Sales Targets : Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.

6. Process Bookings : Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.

7 . Upselling : Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers’ holiday experience and increase revenue.

8. Customer Service : Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.

9. Maintaining Records : Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.

10. Continuous Learning and Improvement : Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.

Education level

• Bachelor’s degree or equivalent

Experience

• Solid knowledge of the travel and tourism industry

• Experience in a similar position and sector

• Mastery of sales technics and negotiation skills

• Familiarity with ski travel is advantageous

• Knowledge of Amadeus is also beneficial

Languages

• Fluency in spoken and written English is mandatory .

Benef its

• Smartworking – W ork from home policy / 90 days per year

• 3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority

• 13th cheques payable in December

• Private healthcare insurance

• Employer contribution to the Allan Gray Retirement Fund

About Club Med

Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.

Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operate s close to 70 sun and snow resorts across the globe offering unique travel experiences. W e offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.

Job Overview

Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.
As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.

Key Responsibilities

1. Promoting Club Med packages : Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.

2. Inbound and Outbound C ontact s : Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers , support modification and strengthen relationship with travel agents.

3. Providing information : Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation , activities, transport and pricing, to provide accurate information to travel agents and address their queries .

4 . Making Sales : Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform “Club Med Travel Agent” portal.

5 . Meeting Sales Targets : Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.

6. Process Bookings : Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.

7 . Upselling : Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers’ holiday experience and increase revenue.

8. Customer Service : Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.

9. Maintaining Records : Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.

10. Continuous Learning and Improvement : Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.

Education level

• Bachelor’s degree or equivalent

Experience

• Solid knowledge of the travel and tourism industry

• Experience in a similar position and sector

• Mastery of sales technics and negotiation skills

• Familiarity with ski travel is advantageous

• Knowledge of Amadeus is also beneficial

Languages

• Fluency in spoken and written English is mandatory .

Benef its

• Smartworking – W ork from home policy / 90 days per year

• 3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority

• 13th cheques payable in December

• Private healthcare insurance

• Employer contribution to the Allan Gray Retirement Fund

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key

Remuneration:  R12,600
Monthly bonus:  R2,000

The most important requirements for this role:

• You must have and love a cat.
• Be able to work 2 Sundays per month 
• At least one year's contact centre experience (or be a really impressive communicator if you don’t have formal experience).
• You must have a fast broadband connection with good upload and download speed.
• You must be able to communicate effectively in English to customers from the UK.
• You must love cats! This is a role for someone who has a passion for customer service and a passion for cats.

About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.

Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:

• Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
• A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
• Strong computer literacy, ensuring you can navigate various software and systems with ease.

Requirements:

To successfully perform the role of a home-based customer service representative, you will need:

• A quiet office space at home, free from distractions, with a reliable fibre internet connection.
• A laptop or desktop computer that meets our technical specifications.
• Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.

If you’re feline like this is the purr-fect role for you and you’re ready to join a company that values both customer service and feline friends, please send your CV to   with the reference: CC07/07  in the title.

We look forward to welcoming a new member to our dedicated team of cat enthusiasts! Don’t paws, apply now and make this oppawtunity your

For our Middle East and Africa office, we are currently seeking to recruit a Customer Services Manager for the Commercial Aviation Customer Relationship Management team, to act as the primary interface for the Airlines and Embraer Services & Support, to drumbeat all Business Unit activities whilst ensuring a single voice per customer to ensure customer satisfaction.

• Ensures the support for the region is appropriately prioritized and adequate to each customer and the goal is to forge processes, strategies and relationships that will influence on the correct deployment of Embraer’s resources and result in the highest level of service and customer satisfaction.
• Oversees day-to-day support activities, including preparation for entry into service of new customers / aircraft models, and coordinate actions with field support, other Embraer departments and local service providers including Embraer authorized aircraft maintenance service centers.
• Develops trustworthy and ethical relationships with customers and service providers, by creating a level of support with focus on high management level, aircraft owners and close representatives.
• Is responsible to drive, define and implement the Customer Services & Support strategies in the region.
• Maintains active communication with Regional Aircraft Sales Directors in the region and assists in sales campaigns as required.
• Reports customer trends and captures market trends and other relevant information about the region.
• Actively participate in regional customer conferences and exhibitions.
• Able to address issues of mutual interest with Embraer’s approved risk sharing partners and Vendors/Suppliers.

• Engineering or Business management degree or equivalent.
• Has knowledge of aviation and preferably knowledge of Embraer products and their components, has a balance between technical and commercial subjects, is able to use technical publications and documents.
• Superior communication and presentation skills and ability to successfully liaise at all levels of the organization as well as with external parties.
• Able to work in a dynamic, deadline driven environment with many complexities.
• Flexible, sense of urgency and customer focused are key character attributes to be successful in this role;
• Process oriented and driven to the continuous improvement of activities.
• Analytical and detail oriented, keeping up with legislative changes affecting the assigned client portfolio.
• Able to coordinate complex projects with global stakeholders.
• Identify, evaluate, mitigate and manage risk and relevant stakeholder expectations.
• Available to travel at short notice and to conduct international missions.
• Fluent English, both written and spoken, is a must. Other languages would be of advantage.

• Mid-Senior level

• Full-time

• Customer Service and Business Development

• Aviation and Aerospace Component Manufacturing and Airlines and Aviation

Join to apply for the Customer Service Engineer role at PerkinElmer

Join to apply for the Customer Service Engineer role at PerkinElmer

Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.

• Entry level

• Full-time

• Other

• Biotechnology Research, Research Services, and Pharmaceutical Manufacturing

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