107 Thermal Management jobs in South Africa
Vice President- Healthcare Operations Management- BPO
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Responsibilities
Role Responsibilities
Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery
? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system
? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)
Ensure client satisfaction on all SLA’s and given parameters
? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available
? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation
People management
? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement
? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives
? Process improvement
? USD value delivered to Client.
Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively
DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery
KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization
INTERACTIONS
Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team
External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work
? Clients
Qualifications
Minimum 10 years of experience within the BPO industry in senior VP Position
SKILLS AND KNOWLEDGE
Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills
Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills
Assistant Professor, Teaching Stream - Operations Management & Statistics
Posted 9 days ago
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Assistant Professor, Teaching Stream - Operations Management & StatisticsDate Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Description:
The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.
Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.
Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.
Salary will be commensurate with qualifications and experience.
About the Organization
U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.
Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:
All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.
Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .
Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .
All application materials, including recent reference letters, must be received by January 12, 2026.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact .
Assistant professor, teaching stream - operations management & statistics
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Head of operations (asset management)
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Spec: Project Management
Posted 10 days ago
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To manage the execution of IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements. To monitor adherence to project management governance, principles, standards, and methodologies.
Key Deliverables / Primary Functions- Define project plans incorporating scope, budget, and timeframes to ensure quality and successful project execution.
- Manage the delivery of multiple, large-scale, projects to successful completion in accordance with scope, budget, timeframe, and service level agreements.
- Monitor governance and quality of the projects, including adoption of PMO methodologies, principles, tools, standards, and processes.
- Provide onsite guidance for the project team to build and motivate team members to meet project milestones. Resolve issues, conflicts, dependencies, and critical path deliverables.
- Track and report on project status and performance, monitoring project overheads and capital expenses, project deliverables, dependencies, and timeframes.
- Identify and mitigate risks within the project and manage project change requests to ensure successful and on-time project delivery.
- Contribute to process improvement initiatives to improve project delivery.
- Collaborate and facilitate optimum engagement between and within BCX Divisions and establish and enhance relationships and network with partners, customers and vendors in support of market dominance.
Project Management
Agile Methodology
Relationship Building
Budget Management
Core Behavioural CompetenciesJob Match
Deciding & Initiating Action
Adapting & Responding to change
Planning & Organising
Writing and Reporting
Presenting and Communicating information
Minimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Business
OR NQF 4: Grade 12
Additional Education -Preferred /Advantage Experience5 years’ relevant experience and relevant Project Management certification
OR
7 years’ relevant experience and relevant Project Management certification.
CertificationsAgile
PMBOK
PRINCE 2
Professional Memberships in Relevant Industry Level of Engagement & Span of ControlSpan of Control
o
Level of Engagement
Internal stakeholders and external clients
Special Requirements / Employment Condition #J-18808-LjbffrProject Management Analyst
Posted 13 days ago
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Job TitleProject Management Analyst
LocationKing George, VA 22485 US (Primary)
CategoryJob Type
Full-time
Experience LevelExperienced (Non-Manager)
EducationHigh School / GED
TravelSecurity Clearance Required
Clearance LevelSecret
Job DescriptionTMC Technologies is searching for a Project Management Analyst to be included in a bid effort to provide subject matter, systems engineering, software development, and test/evaluation expertise to the Naval Surface Warfare Center Dahlgren Division (NSWCDD) Systems Engineering and Integration (V) Department.
Work is expected to begin in August 2025. Selected candidates will be required to sign a Letter of Intent.
Job Requirements- 5 years of experience including recording meeting minutes, capturing and tracking action items, developing schedules, and demonstrating strong communication skills both written and oral.
- Proficient in Microsoft Office products and experienced in developing presentations and briefs.
- Experience with Program Executive Office (PEO) Integrated Warfare Systems (IWS) and Marine Corps Systems Command (MCSC) Program Executive Office (PEO) Land Systems (LS) tasking planning sheets, budgeting, tracking, and reporting.
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Interested in your next role or joining our network? We’d love to hear from you! #J-18808-LjbffrProject Management Analyst
Posted today
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Share this job as a link in your status update to LinkedIn.
Job TitleProject Management Analyst
LocationKing George, VA 22485 US (Primary)
CategoryJob Type
Full-time
Experience LevelExperienced (Non-Manager)
EducationHigh School / GED
TravelSecurity Clearance Required
Clearance LevelSecret
Job DescriptionTMC Technologies is searching for a Project Management Analyst to be included in a bid effort to provide subject matter, systems engineering, software development, and test/evaluation expertise to the Naval Surface Warfare Center Dahlgren Division (NSWCDD) Systems Engineering and Integration (V) Department.
Work is expected to begin in August 2025. Selected candidates will be required to sign a Letter of Intent.
Job Requirements- 5 years of experience including recording meeting minutes, capturing and tracking action items, developing schedules, and demonstrating strong communication skills both written and oral.
- Proficient in Microsoft Office products and experienced in developing presentations and briefs.
- Experience with Program Executive Office (PEO) Integrated Warfare Systems (IWS) and Marine Corps Systems Command (MCSC) Program Executive Office (PEO) Land Systems (LS) tasking planning sheets, budgeting, tracking, and reporting.
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Interested in your next role or joining our network? We’d love to hear from you! #J-18808-LjbffrBe The First To Know
About the latest Thermal management Jobs in South Africa !
Spec: project management
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Project management officer
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Project management analyst
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