32 The Table Bay Hotel jobs in South Africa
Service Ambassador - Table Bay Mall
Posted 6 days ago
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Job Description
Overview
Your Purpose . The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the retention of our members through daily interaction and engagement.
Responsibilities- Conducting Front of House Duties
- Control access into the facility
- Communicate and provide information to staff, members and prospective members
- Deliver on member needs and experiences from entry to exit
- Adhere to operational standards, and administration policies and procedures
- Engaging with Members
- Deliver excellent customer service (experiences) throughout the club to achieve NPS and member sentiment score targets
- Drive digital engagement with members on our various platforms as our digital offering evolves
- Expose members to online or digital exercise offerings that are personalised / tailored to meet individual member needs
- Retain members
- Build member relations
- Resolve complaints for each member or incident
- Engage members to our fitness initiatives (events) to increase member retention
- Delivering the Member Floor Experience
- Promote safe exercise
- Manage member adherence to club rules and standards
- Manage member adherence to safety protocol
- Maintain the cleanliness of the floor
- Promote safe exercise
- Participating in Ongoing Training & Self-Development
We cannot live without.
- Grade 12 Senior Certificate or NQF Level 4 equivalent
- Successful completion of Reception Academy
- Good understanding and knowledge of digital platforms
- Sound knowledge of Virgin Active exercise experiences
- Comprehensive understanding of the customer journey and the desired customer experience
- Sound knowledge of club rules, operating standards and safety protocol
- Minimum of 12 months experience within a face to face customer facing role
- Proven ability to resolve member questions and queries
- Embody the business values
- People centric
- Passionate about exercise
- Adaptability (must be able to adapt to a fast paced, changing environment)
- Be curious (must be willing to succeed, seek opportunities to learn and grow)
- Have a winning mentality (must be willing to go over and above to achieve success)
- Must be motivated to achieve success.
- A commitment to making a difference in people’s lives.
- A Growth mindset
- The ability to work independently.
- Trustworthiness (must always act in doing the right thing)
- A drive to create moments of magic for our members.
- The ability to make decisions and take ownership and responsibility for the decision.
- Action orientation
- Administer First Aid (valid First Aid Level 1 certificate)
- Excellent relationship-building skills
- Problem-solving skills
- Good communication skills
- Ability to resolve conflict
- Wellness knowledge, beyond the health club
- The ability to make quick and bold decisions.
- The ability to be agile.
- The ability to be collaborative.
- High Interpersonal skills (EQ)
Shift Supervisor - Old Khaki Table Bay Mall
Posted 7 days ago
Job Viewed
Job Description
Responsibilities
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Stock loss control and prevention
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
- 2 years of Supervisory experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
- Inspirational leadership and passion
- Taking ownership
- Building and maintaining relationships
- Innovation and change management
- Thinking adaptability
- Taking ownership
Stockroom Associate (120hr) - @home Livingspace - Table Bay
Posted today
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Job Description
Responsibilities:
Provide feedback to management regarding stock issues and movements
Drive the ultimate customer experience
Ensure sales targets are met
Managing the receiving and dispatching of stock
Processing stock within specified time frames
Facilitating efficient rotation of stock, from the stockroom to the sales floor
Ensuring the neatness and Housekeeping standards are world class
Manage Shrinkage in line with company standards
Qualifications:
A Grade 12 qualification or equivalent
Retail experience (essential)
2 years Stockroom experience (Advantageous)
Hospitability background (Advantageous)
Skills:
A customer-centric attitude and approach
Excellent communication skills (verbal and written)
Ability to give direction to stockroom team
Must be able to work a flexible schedule to meet the needs of the business and will
require weekends and evening shifts
Competencies and behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Shift supervisor - old khaki table bay mall
Posted 1 day ago
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Job Description
Store Manager (40hr) - Exact - Table Bay - Western Cape
Posted 3 days ago
Job Viewed
Job Description
Responsibilities
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About The TeamExact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.
#J-18808-LjbffrStore Manager (40hr) - Exact - Table Bay - Western Cape
Posted 16 days ago
Job Viewed
Job Description
Store Manager (40hr) - Exact - Table Bay - Western Cape
Western Cape, South Africa
Job Description Responsibilities- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Negotiation & Selling
- Policy & procedures
- Strategic Sales Planning
- Leadership
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About the TeamExact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.
#J-18808-LjbffrFestive Season Contract - Poetry - Table Bay (120 hours monthly)
Posted 2 days ago
Job Viewed
Job Description
Overview
Festive Season Contract - Poetry - Table Bay (120 hours monthly)
Responsibilities- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Greet customers at the door in a warm and welcoming manner.
- Provide gift-wrapping services when required.
- Create an inspiring work environment and have fun.
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Greet customers at the door in a warm and welcoming manner.
- Provide gift-wrapping services when required.
- Create an inspiring work environment and have fun.
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Desirable: 6 months of retail experience
- Desirable: Matric or Equivalent
- Clear Criminal record
- Proficiency in English
- Ability to communicate effectively.
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Availability to work Monday to Sunday, including regular store hours and extended hours during peak festive seasons.
- Entry level
- Contract
- Legal
- Retail
We’re unlocking community knowledge in a new way. This description has been refined for clarity. If you believe content is missing or needs updates, please contact the recruiter.
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Full Time Sales Consultant - iStore Table Bay, Cape Town
Posted 2 days ago
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Job Description
Overview
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. We will give you all the knowledge and tools around all our iStore products for you to be successful in the role. If you thrive on teamwork and great customer service. This position might just be for you.
Min Requirements- Completed Matric/National Senior Certificate (Minimum Requirement)
- 1+ years of experience in retail as a sales consultant
- Passion and knowledge of Apple Products
Please apply today!
Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.
Apply
#J-18808-LjbffrFestive Season Contract - Poetry - Table Bay (120 hours monthly)
Posted today
Job Viewed
Job Description
uties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Greet customers at the door in a warm and welcoming manner.
- Provide gift-wrapping services when required.
- Create an inspiring work environment and have fun.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- Desirable: 6 months of retail experience
- Desirable: Matric or Equivalent
- Clear Criminal record
- Proficiency in English
- Ability to communicate effectively.
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Availability to work Monday to Sunday, including regular store hours and extended hours during peak festive seasons.
Festive Season Contract - Cape Union Mart Table Bay (120 hour Monthly)
Posted today
Job Viewed