8 Telematics Installer jobs in South Africa

A position is available for a vehicle tracking & camera installation technician to join our fast-growing telematics company. The optimal candidate should be a go-getter, willing to go the extra mile for his company and clients, as well as strive to better himself/herself in the professional environment.

Expected Duties

The ideal candidate should be able to perform the following tasks and will be evaluated on these duties:

• Handle full field installation functions – fitting vehicle tracking, fleet management systems, camera systems as well as all peripherals at client sites.
• De- and Re-installations of said systems.
• Ensure that installations are completed according to company, dealer, and manufacturer's specifications.
• Stripping and reassembling of vehicles.
• Ensure that daily and monthly installation targets are achieved
• Ensure that health and safety standards are adhered to.
• Ensure that tools, equipment, and company vehicle is well taken care of.
• Liaise with clients and scheduling department regarding appointments.
• Pre and post Installation/Re-Installation checks.
• Fully test off the systems installed after fitment.
• Signing off jobs and issuing certificates to clients.
• Completion and submission of management reports.

Candidate Requirements (skills and experience)

Ideal candidate should have:

• Matric/Grade 12
• A stable work track record of between 3 - 5 years' experience in vehicle Fleet Management Systems fitment/industry.
• Knowledge and fitment experience in Can bus J1708 AND J1939 Standards advantageous.
• Knowledge and fitment experience of Fuel monitoring as well as camera systems advantageous.
• Strong auto electrical experience.
• Trade test in Auto electrical is preferred.
• Clear criminal record (Please note this will be verified).
• Valid driver's license.
• Good people skills.
• Excellent communication skills (preferably fluent in English and/or Afrikaans)
• Excellent technical acumen.
• Must be team orientated.
• Must be able to work under pressure.
• Must have an eye for detail.
• Must have high integrity and honesty.
• Must be able to work independently, self-managed with limited supervision.

We are looking for a respectful, ambitious, and eager individual to learn the ins and outs of our operation and become a key player in our organisation. If you are the type of person who enjoys working with people, has a knack for keeping order in chaos and has a passion for working in a professional environment, please apply with your CV and supporting documents.

Job Type: Full-time

As a Telematics Coordinator at Hello Group, the role will be responsible for the effective management and optimization of our bike rental telematics systems. The role will track and monitor rental bikes throughout their rental period, ensuring efficient operations, safeguarding of assets and accurate data management until full payment.

Skills and Qualifications:

• Strong understanding of vehicle telematics systems, preferably in bikes.
• Excellent analytical skills to interpret data trends.
• Strong communication and interpersonal skills for customer and team interaction.
• Experience with data analysis tools and reporting software.
• Familiarity with telematics software.
• Ability to collaborate in a dynamic team environment.
• High school diploma/equivalent; further education in a relevant field preferred.
• Strong organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.
  
  Ability to work in a fast-paced environment and adapt to changing priorities.

Key Responsibilities:

• Data Collection and Analysis: Collect and analyse telematics data related to bike rentals, including location tracking and usage patterns to identify trends and improve operational efficiency and asset safety.
• System Maintenance and Troubleshooting: Address technical issues promptly to minimize downtime.
• Reporting and Documentation: Develop comprehensive reports on bike usage. Maintain accurate documentation of telematics system configurations and procedures.
• Compliance and Safety: Ensure all telematics data complies with relevant regulations. Monitor bike usage for safety compliance and implement measures to enhance the security of rental bikes.
• Collaboration and Communication: Work closely with internal teams and external partners to ensure seamless service delivery. Communicate effectively to resolve issues related to bike rentals or telematics systems.
• Be willing and able to work on a rotating shift schedule to ensure 24/7 operational requirements
• Following up on service requests to ensure issues and queries are promptly resolved.

About us:

Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities.

What Hello Group Offers

• Onsite Barista – Because life's too short for bad coffee
• Exciting Team Events – Work hard, play harder
• Teambuilding Activities – Get to know your teammates beyond the screen
• A Culture That Feels Like Family – No corporate robots here—just real people doing great things
• A Top-Notch Office Space – Where inspiration meets innovation.

Our entities:

• Hello Paisa – Secure and affordable international money transfers & digital banking solutions.
• Hello Pay – Empowering individuals with financial solutions tailored to their needs.
• Q-Mart – Leading the way in wholesale and distribution for mobile and financial products.

A position is available for a vehicle tracking & camera installation technician to join our fast-growing telematics company. The optimal candidate should be a go-getter, willing to go the extra mile for his company and clients, as well as strive to better himself/herself in the professional environment.

Expected Duties

The ideal candidate should be able to perform the following tasks and will be evaluated on these duties:

• Handle full field installation functions – fitting vehicle tracking, fleet management systems, camera systems as well as all peripherals at client sites.
• De- and Re-installations of said systems.
• Ensure that installations are completed according to company, dealer, and manufacturer's specifications.
• Stripping and reassembling of vehicles.
• Ensure that daily and monthly installation targets are achieved
• Ensure that health and safety standards are adhered to.
• Ensure that tools, equipment, and company vehicle is well taken care of.
• Liaise with clients and scheduling department regarding appointments.
• Pre and post Installation/Re-Installation checks.
• Fully test off the systems installed after fitment.
• Signing off jobs and issuing certificates to clients.
• Completion and submission of management reports.

Candidate Requirements (skills and experience)

Ideal candidate should have:

• Matric/Grade 12
• A stable work track record of between 3 - 5 years' experience in vehicle Fleet Management Systems fitment/industry.
• Knowledge and fitment experience in Can bus J1708 AND J1939 Standards advantageous.
• Knowledge and fitment experience of Fuel monitoring as well as camera systems advantageous.
• Strong auto electrical experience.
• Trade test in Auto electrical is preferred.
• Clear criminal record (Please note this will be verified).
• Valid driver's license.
• Good people skills.
• Excellent communication skills (preferably fluent in English and/or Afrikaans)
• Excellent technical acumen.
• Must be team orientated.
• Must be able to work under pressure.
• Must have an eye for detail.
• Must have high integrity and honesty.
• Must be able to work independently, self-managed with limited supervision.

We are looking for a respectful, ambitious, and eager individual to learn the ins and outs of our operation and become a key player in our organisation. If you are the type of person who enjoys working with people, has a knack for keeping order in chaos and has a passion for working in a professional environment, please send your CV and complimenting documents to

Job Type: Full-time

Application Question(s):

• How many years' experience do you have in vehicle Fleet Management Systems fitment/industry?
• Do you have a valid driver's license?

Work Location: In person

As a Telematics Coordinator at Hello Group, the role will be responsible for the effective management and optimization of our bike rental telematics systems. The role will track and monitor rental bikes throughout their rental period, ensuring efficient operations, safeguarding of assets and accurate data management until full payment.

Company requires the services of an Installation Technician in the Installations Department. This department is responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires the candidates to complete all tasks scheduled by the scheduling department efficiently and according to the set company standards. The candidate will also be required to support the existing organization, the staff within the department, the different departments and the branches in the various regions when required. The candidates must be customer service driven and be able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidate must be well presented.

Minimum requirements:

• Minimum 3 years experience as an auto electrician, motor mechanic, installation of tracking devices, vehicle accessories and vehicle alarms
• Grade 10 Matric advantageous
• Technical certification in Automotive Electronics / Motor Mechanic advantageous
• Valid unendorsed SA Drivers Licence older than 12 months
• Computer literacy
• Possess good fault-finding skills and techniques as well as good communication and administrative skills
• Be prepared to travel
• Possess the necessary skills to deliver service excellence

Job description:

· Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses and plant machinery.

· Perform the installations as per the set standard of quality.

· Perform the installations at a site convenient to the customer.

· Communicate with the customers regarding the installation process in a professional and courteous manner at all times.

· Complete all relevant documentation associated with the installation.

· Provide customer service in accordance with a set standard.

Salary offer: Negotiable

Introduction: Company requires the services of a talented and experienced Head: Installations Services to focus on developing, implementing and reviewing the installations services strategy in order to ensure that the approved strategic objectives are achieved for the Company business within the stipulated timeframes. The successful incumbent will create and drive a product installation and logistics strategy that speaks to the evolving services of the Company business coupled with providing sufficient operational capacity to process business volumes and meet and exceed the required customer service delivery standards of Company

Minimum requirements:

• Qualifications, experience and competencies required:
• Post Graduate Degree in Business Management or equivalent
• Management Development Programme will be advantageous
• PSIRA (Grade A) Compulsory
• Minimum 5 years senior management experience, preferably within a high-volume customer-facing field service operational environment.
• Complex Problem Solving | Excellent Judgment and Decision Making

Job description:

Strategy Formulation:

• Responsible for the creation of installation strategy to guide the Installations Services department as determined by the strategic objectives.
• Responsible for the communication and implementation of a business plan that will enable the achievement of the departmental strategy for Installations Services.
• Ensure alignment of the strategic goals for the Installations Services department with the Company business Stakeholders.
• Operational Services Delivery:
• Responsible for delivering a high quality and cost-effective installations and logistics service which is measured and monitored according to quality and performance standards.
• Responsible for designing processes and systems to deal with all risk events in an efficient and professional manner and measuring and monitoring these according to quality and performance standards.
• Establish quality and performance standards for the Installations Services department and ensure adherence to them continuously.
• Anticipate and respond to product changes or issues that may arise.
• Define appropriate reporting and information that will assist the department in achieving its objectives
• Responsible for the development, measurement and monitoring of installation and logistics performance and quality.
• Assume responsibility for the setting of service standards applicable to the Installations Services department that foster a customer centric environment.
• Define appropriate reporting and information that will assist the department in achieving its objectives

Stakeholder Engagement:

• Responsible for managing senior level relationships directly to ensure mutually beneficial working conditions across Companys executive functions.
• Successfully navigate the complexities of changing conditions as they relate to key partners
• Provide for the creation and maintenance of mutually beneficial relationships with all relevant external stakeholders by ensuring that all partner obligations are met, and expectations exceeded.
• Identify appropriate installation partners to ensure operational deployment of Companys technology to deliver market leading installation practices and recovery rate.
• Liaise with recoveries team and provide intelligent data on product performance and communicate this to the engineering and product development teams to improve processes.
• Ensure effective cross-functional Company relationships through sharing of relevant information to assist all department in the achievement of their strategic objectives.
• Financial Management:
• Cultivate financial management practices across the department geared towards optimising the effective use of assets and minimising cost.
• Responsible for continuously scanning the environment for potential opportunities to grow the Company business in line with stakeholder expectations
• Prepare a complete and optimised budget for the Product installation department that enables the achievement of the strategy.
• Responsible for the successful achievement of all financial targets and goals for the Product installation department as set out in the approved budget.
• Ensure adherence to the financial authorities contained in the current Delegation of Authority document.
• Directing installation practices to ensure alignment with Companys cost management framework (customer service, parts, admin and finance)

People Management:

• Responsible for the implementation of strategic targets, performance management, and the cascading of performance objectives in order to drive operational success.
• Responsible for the development of all staff within the Installations Services department.
• Responsible for setting an example for all staff by living the values and the culture of Company.
• Maintain a continuous focus on improving overall productivity and performance throughout the Installations Services department.
• Responsible for setting efficient performance management standards in line with Companys performance management framework.
• Responsible for creating an environment where staff are developed, engaged and successfully retained.

Compliance and Risk Management:

• Proactively engage with relevant stakeholders concerning any new business ventures and provide input and guidance on the operational compliance and risk management requirements.
• Ensure that proper due diligence is rendered and that the appropriate process is followed when new and existing ventures are being considered insofar as operational compliance and risk management is concerned.
• Responsible for ensuring that the Installations Services department acts in accordance with all relevant statutory & company policies and requirements at all times.
• Develop appropriate standards, policies and procedures to govern departmental activities.

Salary offer: Negotiable

Introduction: An ideal candidate for the Business Development Manager role is a proactive, results-driven professional with strong hunting sales acumen and negotiation skills, particularly in the enterprise B2B sector.

They excel at identifying and pursuing new business opportunities, developing a robust pipeline through cold calling, networking, and lead generation to secure sales meetings. With excellent communication and presentation skills, they can effectively demonstrate products and tailor solutions to meet client needs while negotiating contracts to maximise profitability and ensuring a seamless onboarding process. This self-motivated, customer-centric individual thrives in both independent and team settings, adapting well to a fast-paced sales environment. Their strong networking and relationship-building abilities help foster lasting client connections, while their resilience and focus on results drive business success. They maintain accurate sales records, regularly update CRM systems, and prepare detailed sales reports, tracking performance metrics and adjusting strategies as necessary while contributing valuable insights on industry trends and competition to enhance overall business development.

Minimum requirements:

• Degree or Diploma in Marketing, or Business (required)
• Sales and product training | CRM software proficiency (preferred)
• Negotiation and persuasion training
• 10 - 15 years experience in B2B sales, preferably in enterprise solutions
• Proven track record of meeting or exceeding sales targets
• Strong knowledge of sales strategies and techniques
• Experience using CRM tools for sales tracking

Job purpose:

• New Business Sales Acquisition
• Identify and pursue new business opportunities within the enterprise B2B sector.
• Develop and maintain a pipeline of prospective clients.
• Conduct cold calling, networking, and lead generation to secure sales meetings.
• Present and demonstrate products/services to potential clients.
• Customize sales solutions to meet client needs and close deals.
• Negotiate contracts and agreements to maximize profitability.
• Ensure a seamless onboarding process for new clients.
• Client Relationship Management
• Build and maintain strong relationships with new clients.
• Provide exceptional after-sales support and ensure client satisfaction with all new customers.
• Develop strategic account plans to drive long-term business growth.
• Identify upselling and cross-selling opportunities within existing new accounts that were signed up.
• Act as the primary point of contact for key clients | Reporting and Sales Performance Tracking
• Maintain accurate sales records and update CRM systems regularly.
• Prepare weekly and monthly sales reports for management.
• Track key performance metrics, including revenue targets and client acquisition rates.
• Analyse sales trends and adjust strategies accordingly | Industry and Market Research
• Stay informed about industry trends, market changes, and competitor activity.
• Attend industry events, networking functions, and trade shows.
• Provide feedback to marketing and product development teams on client needs.
• Contribute to the overall business development strategy.

Salary offer: Negotiable