256 Technology Support jobs in South Africa

Job Title:
IT Support Engineer

Location:
In-Office

Working Hours: 7am – 4pm or 9am – 6pm (On Rotation)

Job Type:
Full-time

Job Overview:

We are looking for an experienced
IT Support Engineer
to provide technical support to end-users, focusing on Microsoft 365 environments, system troubleshooting, and ticket resolution. The ideal candidate will have 3+ years of experience in IT support and expertise in delivering technical assistance via ticketing systems and remote support tools.

Key Responsibilities:

• Provide first and second-level IT support to end-users via phone, email, and remote support tools.
• Troubleshoot and resolve technical issues related to Microsoft 365 applications (Outlook, SharePoint, Teams, OneDrive, etc.).
• Manage and resolve incidents using the company's ticketing system (such as Jira), ensuring timely updates and closure of tickets.
• Assist with the installation, configuration, and troubleshooting of hardware and software remotely.
• Perform user administration tasks in Microsoft 365 (user creation, permissions, license assignments).
• Assist in the management of email and communication systems, such as Exchange Online and Teams.
• Escalate unresolved issues to higher-level support teams or specialized engineers when necessary.
• Monitor and maintain IT documentation for recurring issues, solutions, and processes.
• Ensure high levels of customer satisfaction through effective and timely resolution of incidents.
• Contribute to team collaboration to improve support processes and services.
• Inventory management, regular audit of stock, and hardware receiving.
• Assistance on IT projects throughout the year and leading a project

Skills and Experience Required:

• 3+ years of experience
  in an IT support or helpdesk role preferred.
• Strong knowledge of Microsoft 365
  , including administration and troubleshooting of Teams, Outlook, OneDrive, and SharePoint.
• Experience with remote desktop tools such as
  TeamViewer
  or
  Remote Desktop Protocol (RDP)
  .
• Proficiency in working with
  ticketing systems
  .
• Familiarity with
  Active Directory
  and user management tasks.
• Basic understanding of networking concepts (DNS, DHCP, TCP/IP).
• Strong problem-solving skills and attention to detail.
• Excellent communication skills with the ability to explain technical issues to non-technical users.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong person-to-person interactions

Preferred Qualifications:

• Certifications such as
  Microsoft 365 Certified: Fundamentals
  ,
  CompTIA A+
  , or
  ITIL Foundation
  .

Familiarity with
IT service management (ITSM)
practices.

Elevate your career, perform when it counts: become part of our global financial consulting evolution

Your role:

As a lead in our Treasury Technology Support team, you will be responsible for providing expert functional support to resolve highly complex issues, specifically for our clients implementing and using FIS Integrity. You will be working closely with our global clients to ensure that issues are resolved in a concise and timely manner. Your knowledge of treasury processes and systems and integration with other modules and third parties will add value to the organization. You will escalate unresolved queries to respective departments for accurate remedy.

Why are we hiring?

Due to our successful growth and large number of client engagements, we are recruiting a talented individual who has some work experience in finance and treasury to join and manage our highly experienced Treasury Technology Support team during this exciting phase of international growth.

Skills to be successful:

• Minimum of 5 years of work experience in a treasury analyst or functional support position and or implementation experience.
• A bachelor's degree and/or previous experience as a consultant in treasury operations.
• Knowledge in Treasury and Treasury Management Systems, In-House Banking, Payment Factories, Bank Connectivity,
• FIS Integrity
  knowledge and implementation experience is a MUST,
• Knowledge of other TMS such as Kyriba, SAP, IT2 will be considered a plus,
• Knowledge of bank connectivity and messaging (eg, API, SWIFTNet, FTP/sFTP, EBICS, MQ Series),
• Extremely client focused and experienced in resolving challenging problems and creating practical solutions,
• Able to react quickly and work to tight deadlines,
• Strong listening and problem-solving skills,
• Effective communication skills in English, both verbal and written,
• Familiar with day-2-day treasury operations and processes.

What we offer in return:

Zanders encourages its employees to share their ideas and to remain at the forefront of innovative services and solutions. We offer the possibility to specialize and develop professionally, taking on personal responsibility for client relationships and projects. Our culture is transparent and thrives on the open exchange of ideas and knowledge between colleagues.

We employ over 450 consultants and offer an ambitious, international and fun working environment. We find a healthy work-life balance very important and offer the flexibility needed to combine a career as a consultant with a busy personal life. We have ambitious growth targets for the coming years and are looking for people that want to help us realize these targets.

Whether you want to develop new markets, products, clients or expertise areas, there is ample room for your initiative and ambitions. In addition, we offer the following:

• A competitive renumeration package;
• A role with a lot of entrepreneurial spirit, responsibility, autonomy and the opportunity to develop in treasury, risk and finance;
• The opportunity to establish yourself as a subject matter expert in your chosen field;
• A fun and enterprising team and organization that encourages, motivates and focuses on its people.

About Us:
Progress your career with Zanders.

We are a global financial consulting firm focused on Treasury, Risk and Technology. From our HQ in the Netherlands, we have been expanding our presence in Europe, UK, USA, and Asia. For 30 years we have been providing innovative solutions embracing the latest technological advancements to multinational corporations, financial institutions, public sector entities and NGOs. We go beyond conventional boundaries, delving into new market segments to uncover untapped opportunities. As pioneers in Environmental, Social, and Governance (ESG) principles and practices, we support our clients to achieve their ESG goals.

At Zanders we invest in our people for an inclusive atmosphere, where freedom, fun, and collaboration are pivotal and set us apart, defining our success. We believe that diversity, equity, and inclusion (DE&I) are essential to establish a strong and sustainable business, fostering a culture that values and respects diversity in all forms. Zanders is not just a workplace – it is a supportive community.

We invite those who share our passion for collaboration, growth, and positive impact to join us on this journey. If you're in search of a workplace which nurtures personal and professional development, Zanders is the perfect fit for you.

Join us as we continue to shape the future of consultancy, making a meaningful impact in the world of Treasury, Risk, and Technology

By applying for a role at Zanders, you give us approval to use and retain your personal details. Considering Zanders' nature of enterprise, you are expected to behave to a high moral standard. A Pre-Employment Screening (PES) by a third party is part of the application process.

Are you passionate about technology and love helping people solve their tech issues? We're looking for a
First-Line Technical Support Specialist
with at least
3 years of experience
in providing exceptional customer support. This exciting role offers the opportunity to work directly with clients, troubleshoot hardware and software issues, and deliver top-tier service in person, over the phone, or via email.

What You'll Be Doing:

• Serve as the first point of contact for clients seeking technical assistance.
• Diagnose and resolve technical hardware and software issues.
• Provide onsite support to ensure seamless IT operations.
• Assist with setup, configuration, and troubleshooting of systems.
• Maintain accurate records of client interactions and issue resolutions.
• Collaborate with the IT team to escalate complex issues when needed.

What We're Looking For:

• 3 years of experience
  in first-line technical support.
• Strong troubleshooting skills with a deep understanding of common technical issues.
• Proficiency in providing support via phone, email, and onsite.
• A+ Certification (preferred, but not mandatory depending on experience).
• Excellent communication skills, with a customer-focused attitude.

Why You'll Love This Role:

• Work onsite at our our head office, Monday to Friday, from
  08:00 AM to 17:00 PM
  .
• Be part of a collaborative and innovative IT team.
• Opportunity for growth and skill development in a dynamic environment.

Must be proficient in:

Desktop Support

Unix skill set

Service Desk Support

Microsoft 365, set up and maintenance

Networking, Setup, maintenance and administration

Sharepoint, setup, maintenance, and administration

Teams, set up and maintenance

ESET, setup, maintenance, and administration

Preferable some experience with

Servers and Server Support

PABX

Firewalls

Qualifications

Degree or diploma in IT- preferred

A+, N+ S+ - preferred

R35,000-R45,000 depending on experience

Job Description: IT Support Specialist
Position Overview

We are seeking a highly skilled
IT Support Specialist
to manage and support our organization's technology infrastructure. This role combines
day-to-day IT support
with responsibility for larger technology projects, including
cloud server management
and
system migrations
. The IT Support Specialist will ensure our systems are secure, reliable, and efficient, while also serving as the first point of contact for staff IT needs.

Key Responsibilities

1. End-User Support & Help Desk

• Provide Tier 1 and Tier 2 support for staff across multiple sites.
• Troubleshoot issues with hardware, software, email, VoIP, and internet connectivity.
• Manage user onboarding and offboarding (accounts, permissions, devices).

2. Systems & Device Management

• Deploy, configure, and maintain computers, laptops, and mobile devices using
  ManageEngine
  .
• Manage Microsoft 365 accounts, security groups, licensing, and MFA.
• Monitor and maintain system security and updates.

3. Network & Communications

• Support internet and phone systems in coordination with service providers.
• Troubleshoot VoIP issues and ensure communication systems remain stable.
• Assist with VPN setup and secure remote access.

4. Security & Surveillance

• Manage security camera systems remotely.
• Coordinate with vendors for onsite installations, maintenance, or repairs.

5. Cloud Infrastructure

• Create, configure, and manage
  cloud-based servers
  (Azure, AWS, or Google Cloud).
• Support cloud storage, backups, and secure remote access solutions.
• Ensure cloud environments meet security and compliance standards.

6. System Migrations & Projects

• Lead
  migration projects
  , including transitioning from
  Google Workspace to Microsoft 365
  (email, calendars, contacts, and files).
• Plan and execute IT infrastructure upgrades with minimal disruption to staff.
• Serve as point of contact for IT vendors and consultants during project execution.

7. Documentation & Inventory

• Maintain IT asset inventory and system documentation.
• Log support tickets, resolutions, and recurring issues.
• Provide reports and recommendations for continuous improvement.

Qualifications

• 3–5 years of experience in IT support, help desk, or systems administration.
• Proficiency with
  ManageEngine
  (or similar RMM/MDM tools).
• Strong expertise in
  Microsoft 365 administration
  (Exchange Online, SharePoint, Teams, OneDrive).
• Hands-on experience migrating from
  Google Workspace to Microsoft 365
  .
• Experience creating and managing
  cloud-based servers
  (Azure, AWS, or Google Cloud).
• Strong knowledge of networking basics (VPN, DNS, IP routing, firewalls).
• Experience with VoIP and internet troubleshooting.
• Familiarity with security camera systems (preferred).
• Strong communication skills and ability to support users remotely.
• Highly organized and capable of managing both
  day-to-day support
  and
  larger IT projects
  .

Work Structure

• Remote role with availability required during overlapping U.S. business hours.
• Responsible for
  all remote IT support and infrastructure management
  .
• Will coordinate with local vendors or onsite staff for tasks requiring physical presence.

About the Opportunity

A global innovator expanding its footprint into South Africa is seeking tech-savvy, service-oriented IT Support Analysts to join its international team. You'll support a worldwide network across time zones, ensuring seamless IT operations and outstanding user experience. If you thrive in fast-paced environments and want to grow in the Global Business Services space, this role is for you.

What You'll Be Doing

·   Serve as the first point of contact for IT support queries

·   Provide technical assistance to internal users and remote clinicians

·   Troubleshoot hardware, software, and workflow-related issues

·   Log and manage tickets, ensuring timely resolution

·   Configure, deploy, and support end-user computing devices

·   Maintain accurate hardware inventory

·   Support clinicians with hardware setup and deployment

·   Participate in IT projects and continuous improvement initiatives

Who You Are

·   Excellent communicator (written and verbal English)

·   Customer service champion with a proactive mindset

·   Able to work independently and collaboratively

·   Experienced in troubleshooting applications and hardware

·   Familiar with Office 365, Windows Server, Active Directory

·   Comfortable working a 6-day week (including either Saturday or Sunday)

Bonus Points For

·   Experience in healthcare IT clinician workflows

·   Familiarity with HL7, PACS/RIS, DICOM standards

·   Exposure to AWS, SQL, Jira, Confluence

·   Understanding of ITIL framework and service desk operations

Why You'll Love It Here

·   Join a globally connected, mission-driven team

·   Work at the intersection of healthcare and technology

·   Contribute to improving patient outcomes worldwide

·   Competitive salary and benefits

·   Opportunities for growth and learning in a dynamic environment

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners?

Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do.

Our vision is to become the UK's most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector.

We want to be the ICT partner that schools can trust and turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering.

Key Job Responsibilities

• Providing Senior Technical Support to education sector customers
• Ensuring continuity, efficiency and enhancing ICT networks
• Management and maintenance of client network environments
• Build key relationships with key technical contacts at client sites and third parties

Key Skills

• Qualifications such as MCSA, AZ's & ITIL would be highly beneficial towards your application
• Strong knowledge of Windows OS, 10 & 11
• Strong demonstratable experience of Azure & Intune
• Excellent PC problem solving skills
• Proven ability to configure, troubleshoot and maintain a variety of Windows Server OS
• Active Directory – set up and troubleshooting all aspects of AD and its associated services
• Virtualisation - Good understanding of the virtualization concepts
• Networking – Good understanding of the networking stack, TCP/IP and subnetting
• Comfortable with a range of backup products, including VM-level solutions.
• Knowledge of deployment solutions such as WDS essential. Experience with MDT and/or SCCM highly advantageous
• Understanding of managed wireless solutions (Ruckus advantageous), including 802.1X security and guest/BYOD networks
• Knowledge of mobile devices (iOS, Android) and their integration with Windows networks
• Strong experience dealing with Office 365, Exchange 365 and Papercut
• Experience with Web filtering products – LGFL, Smoothwall, Sonicwall, Websense
• Experience with Sophos Enterprise Console and other managed antivirus systems
• Previous knowledge/experience within the education sector or MSP's beneficial
• Professional, customer service minded
• Solutions oriented with good problem-solving skills

To provide frontline support for all operational technology systems within the Distribution Centre, ensuring minimal downtime and optimal performance of automated and semi-automated systems, including conveyor systems, scanners, PLCs, WMS interfaces, RMS and network-connected devices.

Qualifications: Diploma or equivalent in Electrical Engineering, Mechatronics, Industrial Automation, or Information Technology.

2+ years' experience in a distribution centre, manufacturing, or logistics environment.

Familiarity with:

PLCs (e.g., Siemens, Allen-Bradley)

SCADA or HMI systems

WMS/WCS platforms

Networking basics (TCP/IP, switches, Wi-Fi)

Strong troubleshooting and diagnostic skills.

- Ability to work under pressure in a fast-paced environment.

Responsibilities: Technical Support

Troubleshoot and resolve issues with warehouse control systems (WCS), Robotic Management System (RMS), warehouse management systems (WMS), and related hardware.

Provide hands-on support for barcode scanners, label printers, handheld terminals, and other operational devices.

Monitor and maintain PLC-controlled systems and conveyor automation.

Preventive Maintenance

Conduct routine checks on operational technology infrastructure.

Collaborate with maintenance teams to schedule and perform preventive maintenance on integrated systems.

System Monitoring & Reporting

Monitor system performance and generate reports on uptime, faults, and trends.

Escalate recurring issues and assist in root cause analysis.

Project & Change Support

Assist in the rollout of new technologies, upgrades, and system integrations.

Support testing and commissioning of new equipment or software.

Collaboration

Work closely with IT, engineering, and operations teams to ensure alignment and rapid issue resolution.

- Liaise with vendors and service providers for escalated support and warranty claims.

FDM is a global business and technology consultancy seeking an
Application Support Analyst
for our client within the banking sector, this will be a
hybrid
role based in
Johannesburg
.

As an Application Support Analyst, you will be working with business and technical teams for our client. You will be responsible for the logging and triaging of tickets, troubleshooting and diagnostics as well as job scheduling and automation. The ideal candidate will have working knowledge of SQL and have Linux experience in an operational environment. You will have the ability to work in a strong team environment and be able to work under a complex and high pressure environment.

Requirements:

• Working knowledge of SQL
• Linux experience in a live operational environment
• Basic scripting (Python, JavaScript)
• Networking
• Strong teamwork and self-starter attitude
• Analytical thinking and creative problem solving
• Must be able to communicate clearly and effectively in technically complex and high-demand environments
• Ability to operate under high pressure
• 1 year of experience in a similar role preferred

Why join us?

• Career coaching and access to upskilling throughout your entire FDM career
• Initial upskilling pre-assignment that has been accredited by TechSkills
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skill set within your field

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.