6 Technology Solutions jobs in South Africa

• Location: Randburg/Roodepoort
• Type: Permanent
• Employment: Full Time
• Published: 1 week ago
• EE/AA, Non EE/AA

The Account Manager will be required to perform two primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal departments to ensure the fulfilment of all customer requests.
5. Act as the client’s representative in the organisation to ensure that their demands are met with a focus on improving the customer experience.
6. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives.
7. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed.
8. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management:

1. Stay up-to-date on new trends and innovations in operations.
2. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.
3. Lead and guide improvement projects that will increase profits or protect against risks in the function.
4. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management:

1. Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants.

Communications & Working Relationships:

Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company.

External: Clients, Partners, Consultants, and Service Providers.

1. At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts.
2. At least 5 years’ experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry.
3. Experience with large enterprise clients.
4. Tertiary qualification, preferably an IT background.
5. Sales-related training.
6. Good business acumen.
7. Corporate governance knowledge.
8. Familiarity with auditing processes.
9. Relevant industry/domain knowledge.
10. Leadership skills.
11. Conflict management capabilities.
12. Professionalism.
13. Presentation skills.
14. Customer relationship management experience.

• Location: Randburg/Roodepoort
• Type: Permanent
• Employment: Full Time
• Published: 1 week ago
• EE/AA, Non EE/AA

The Account Manager will be required to perform two primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal departments to ensure the fulfilment of all customer requests.
5. Act as the client’s representative in the organisation to ensure that their demands are met with a focus on improving the customer experience.
6. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives.
7. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed.
8. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management:

1. Stay up-to-date on new trends and innovations in operations.
2. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.
3. Lead and guide improvement projects that will increase profits or protect against risks in the function.
4. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management:

1. Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants.

Communications & Working Relationships:

Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company.

External: Clients, Partners, Consultants, and Service Providers.

1. At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts.
2. At least 5 years’ experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry.
3. Experience with large enterprise clients.
4. Tertiary qualification, preferably an IT background.
5. Sales-related training.
6. Good business acumen.
7. Corporate governance knowledge.
8. Familiarity with auditing processes.
9. Relevant industry/domain knowledge.
10. Leadership skills.
11. Conflict management capabilities.
12. Professionalism.
13. Presentation skills.
14. Customer relationship management experience.

Architect, Solutions (Technology Services) (Corporate & Investment Banking)

Job Overview

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, 5 Simmonds Street

To define, develop, and maintain solution architectures and designs for specific business areas, aligned to initiatives, while providing high-level roadmaps for implementing these solutions in alignment with a common technical direction. Ensure the successful delivery of these roadmaps by guiding the technical teams working on related projects and initiatives, offering thought leadership throughout the program. This role requires an understanding of emerging technologies, including Generative AI (Gen-AI), to drive digital transformation and enhance customer experiences.

Qualifications

Additional Information

Experience Required: Enterprise Technology & Solutions Architecture

5-7 years: Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years: In-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge.

8-10 years: Work experience in one or more Technology areas including but not limited to: IT architecture, infrastructure, and cloud development, engineering and software architecture design, Business analysis, DevOps, Project and product management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

Architect, Solutions (Technology Services) (Corporate & Investment Banking)

Job Overview

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, 5 Simmonds Street

To define, develop, and maintain solution architectures and designs for specific business areas, aligned to initiatives, while providing high-level roadmaps for implementing these solutions in alignment with a common technical direction. Ensure the successful delivery of these roadmaps by guiding the technical teams working on related projects and initiatives, offering thought leadership throughout the program. This role requires an understanding of emerging technologies, including Generative AI (Gen-AI), to drive digital transformation and enhance customer experiences.

Qualifications

Additional Information

Experience Required:Enterprise Technology & Solutions Architecture 5-7 years: Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems 8-10 years: In-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge. 8-10 years: Work experience in one or more Technology areas including but not limited to: IT architecture, infrastructure, and cloud development, engineering and software architecture design, Business analysis, DevOps, Project and product management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

As a Business Analyst within the Technology & Product Solutions team, you will serve as a strategic bridge between business needs and technology solutions. Your primary responsibility is to understand, document, and refine business processes, define functional requirements, and drive improvements that enhance operational efficiency and support client service excellence. This mid-level role requires a blend of analytical thinking, stakeholder collaboration, and solution-focused innovation.

Your Daily Tasks

1. Business Requirements Gathering & Analysis:

• Engage
  Collaborate closely with business users and stakeholders to understand functional and operational needs.

• Use a variety of techniques (interviews, workshops, shadowing, document analysis) to elicit, validate, and document detailed business requirements.

• Translate high-level business needs into structured and well-defined documentation, including user stories, process flows, and functional specifications

• Ensure requirements are traceable, testable, and aligned with business objectives.

• Map current ("as-is") business processes, identifying inefficiencies, bottlenecks, and opportunities for improvement.

• Facilitate the development of future-state ("to-be") process models and workflows to drive operational excellence.

• Evaluate current tools and systems in relation to process performance and scalability.

• Contribute to the design of Target Operating Models (TOMs) to support business growth and transformation.

• Partner with the Technology & Product Solutions team to explore and assess potential solutions, whether system-driven or procedural.

• Help define and prioritize solution features and changes, considering effort, impact, and alignment with strategic objectives.

• Participate in solution testing, user acceptance testing (UAT), and post-deployment verification to ensure business needs are met.

• Provide quality assurance over deliverables, ensuring solutions meet the agreed scope and standard.

• Build and maintain strong working relationships with stakeholders across departments and geographies.

• Facilitate clear, timely, and tailored communication around project goals, business impacts, timelines, and changes.

• Support organizational change management by articulating the "why" behind initiatives and translating technical information into user-friendly language.

• Collaborate with project teams, department heads, and external vendors where required.

• Develop and deliver training content, user guides, and business-facing documentation to support new system/process rollouts.

• Assist in leading workshops, demos, and Q&A sessions to support end-user readiness and successful adoption.

• Act as a champion for change by supporting teams during transitions and addressing resistance or adoption barriers.

• Collect feedback from users and stakeholders post-implementation to refine processes and address gaps.

• Monitor and review implemented solutions to identify opportunities for continuous improvement and enhanced business performance.

• Proactively contribute ideas for new tools, enhancements, or process innovations aligned with business strategy and client service excellence.

• Stay informed about industry trends, emerging technologies, and regulatory changes that may affect operations or clients.

• Contribute to the strategic roadmap of Catalyst's technology and product evolution by sharing insights and analysis.

• Policy Implementation: Help implement compliance policies at the operational level.

• Monitoring Tools: Utilize tools to monitor compliance with internal controls and regulatory requirements.

• Compliance Culture - Working in tandem with the groups Head of Compliance and Governance to instill a culture that is centered around good governance and compliance.

• Reporting: Assist in preparing compliance reports for management review.

• Issue Tracking: Track and manage compliance-related issues and follow up on resolutions.

• Communication: Communicate compliance requirements effectively within the team.

• Minimum 4 years of experience in a Business Analyst role.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and process mapping tools.

• Strong communication, stakeholder management, and analytical skills.

• Demonstrated ability to work autonomously, manage time effectively, and meet deadlines.

• IIBA or equivalent Business Analysis certification
  advantageous.

• Experience within the financial services industry, particularly fund administration (hedge/private equity)
  advantageous.

• Exposure to global teams and cross-jurisdictional work environments
  are
  advantageous.

• Additional qualifications in business or IT
  advantageous.