2 Technology Architecture jobs in South Africa
Digital Cloud Solution Architecture IC5
Posted today
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Job Description
Cape Town, Western Cape, South Africa
Date posted
Oct 03, 2025
Job number
Work site
3 days / week in-office
Travel
0-25%
Role type
Individual Contributor
Profession
Digital Sales and Solutions
Discipline
Digital Cloud Solution Architecture
Employment type
Full-Time
OverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of Artificial Intelligence (AI) and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As a Principal Digital Cloud Solution Architect (DCSA), you will become part of the next generation of technical sales leaders at Microsoft. With the aid of sales processes, techniques, and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education or government systems. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
QualificationsRequired/Minimum Qualifications
Numerous years experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND several years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- OR Relevant certifications from Microsoft or competitive platforms AND a number of years experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR equivalent experience.
Number of years of experience with cloud solution sales
Additional or Preferred Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND Numerous years experience in technical architect, consulting, design and implementation, and/or sales
OR equivalent experience.
A Number of years experience with cloud-based solution designs, migrations and management of technology.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
SMEC26Responsibilities
- You will end up leveraging your skills either in AI, Infrastructure or Cloud.
- You will lead, drive, and manage engagementsY for repeatable achievement of revenue and consumption targets.
- You will leverage practices to guide customer strategy and future growth to expand the use of Azure by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.
- You will conduct analyses into what customers are using versus needs. Drive consumption (cloud and support) with customers based on analysis of both usage and needs. Leverages insights to provide guidance and recommendations to customers that expands, retains, and/or optimizes the customer's Azure consumption.
- You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
- You will collaborate and orchestrate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure.
- Through close engagement with the customers the DCSA will work to meet or exceed monthly, quarterly, and annual team targets and accurately manage their customer progress in Customer Relationship Management (CRM) to forecast, assess risk, and identify performance plans in weekly deal and pipeline reviews with their manager.
- Other: Embody our Culture and Values
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Technical Lead ? BSS/OSS Architecture
Posted today
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Job Description
POSITION STATEMENT
This high-impact, hands-on leadership role is responsible for defining and executing the technical strategy and operational systems integration across DFA (FTTB) and Vumatel (FTTH). The successful candidate will form part of the technical authority in OSS/BSS, billing, Salesforce Communications Cloud, and revenue assurance while also owning the architectural integrity and user experience alignment of digital self-service and omnichannel platforms.
The role requires someone who is assertive yet collaborative, highly technical, and capable of translating complex systems into reliable, scalable, and customer-aligned solutions. This includes oversight of end-to-end fulfilment flows, self-service interfaces, channel orchestration, cloud infrastructure, and revenue-impacting controls.
KEY RESPONSIBILITIES
- Enterprise Architecture & Technical Direction
- Salesforce Communications Cloud & Digital Platforms
- OSS/BSS, Billing & Provisioning Integration
- Revenue Assurance-Driven Design
- Cloud Architecture (AWS & Azure)
- Development Leadership & Execution
- Assertive, Inclusive Leadership
- Clear Communication at All Levels
- Technology Environment:
- Salesforce: Communications Cloud (Velocity), Omni Studio, Apex, LWC
- Languages: Python, JavaScript
- Cloud: AWS (Lambda, S3, EC2), Azure (Functions, App Services)
- Integration & Middleware: REST, SOAP, MuleSoft, WSO2
- OSS/BSS Platforms: NetCracker, Amdocs, CSG, or equivalent
- Billing & RA: Mediation systems, billing engines, rating/revenue reconciliation
- DevOps/Monitoring: Git, Jenkins, Bitbucket, Azure DevOps, Splunk, Grafana, ELK
- Customer & Digital Platforms: Self-service portals, mobile apps, chatbot/IVR integration
EDUCATION & EXPERIENCE
- Bachelor's degree in computer science, Software Engineering, Information Systems, or equivalent.
- Salesforce Certifications: Developer I, Developer II, Communications Cloud Consultant or Architect.
- AWS and/or Azure Solution Architect certifications preferred.
TM Forum frameworks (SID, eTOM, TAM) understanding advantageous.
10+ years in telco technology, with 5+ years in systems architecture and technical leadership roles.
- Strong track record in OSS/BSS, billing, and telecom provisioning flows.
- Hands-on Salesforce platform and Apex development experience.
- Fluency in Python, API integration, and troubleshooting complex distributed systems.
- Cloud architecture and deployment experience in AWS and/or Azure.
- Practical experience embedding revenue assurance into system design.
- Familiarity with digital product delivery, user journeys, and omnichannel strategies.
KEY COMETENCIES & SKILLS
- Technical Authority: Deep understanding of OSS/BSS, CRM, and billing architecture — backed by development skills.
- Digital & Omnichannel Thinking: Designs user-centric digital platforms with reusable APIs and consistent experiences across channels.
- Revenue Assurance Mindset: Prioritizes accuracy, auditability, and system traceability to protect the revenue chain.
- Assertive but Inclusive: Leads with clarity and decisiveness while integrating stakeholder input and building consensus.
- Cloud-Native Execution: Designs scalable, cost-efficient, cloud-first architectures with observability and resilience.
- Clear Communicator: Tailors communication to the audience — from executives to engineers — ensuring alignment and understanding.
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