11 Technology Analyst jobs in South Africa

About the Opportunity

A global innovator expanding its footprint into South Africa is seeking tech-savvy, service-oriented IT Support Analysts to join its international team. You'll support a worldwide network across time zones, ensuring seamless IT operations and outstanding user experience. If you thrive in fast-paced environments and want to grow in the Global Business Services space, this role is for you.

What You'll Be Doing

·   Serve as the first point of contact for IT support queries

·   Provide technical assistance to internal users and remote clinicians

·   Troubleshoot hardware, software, and workflow-related issues

·   Log and manage tickets, ensuring timely resolution

·   Configure, deploy, and support end-user computing devices

·   Maintain accurate hardware inventory

·   Support clinicians with hardware setup and deployment

·   Participate in IT projects and continuous improvement initiatives

Who You Are

·   Excellent communicator (written and verbal English)

·   Customer service champion with a proactive mindset

·   Able to work independently and collaboratively

·   Experienced in troubleshooting applications and hardware

·   Familiar with Office 365, Windows Server, Active Directory

·   Comfortable working a 6-day week (including either Saturday or Sunday)

Bonus Points For

·   Experience in healthcare IT clinician workflows

·   Familiarity with HL7, PACS/RIS, DICOM standards

·   Exposure to AWS, SQL, Jira, Confluence

·   Understanding of ITIL framework and service desk operations

Why You'll Love It Here

·   Join a globally connected, mission-driven team

·   Work at the intersection of healthcare and technology

·   Contribute to improving patient outcomes worldwide

·   Competitive salary and benefits

·   Opportunities for growth and learning in a dynamic environment

Company Description

Our client, an established group of companies within the financial sector, is seeking to hire a highly skilled and experienced IT Business Analyst to join their team. This is an excellent opportunity for a professional with strong analytical and problem-solving skills to advance their career within a reputable organization.

Role Description

The Business Analyst will be responsible for analysing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency. The BA bridges the gap between business needs and IT solutions by analysing, documenting, and communicating requirements, and supporting the implementation of solutions. Identify areas for improvement, conduct research, and provide actionable insights to enhance business processes, efficiency, and profitability.

Qualifications and Experience

Bachelor's degree in Information Technology, or the following certifications:

• National Certificate: Business Analysis Support Practice or
• Certificate Programme in Business Analysis or
• National Certificate: Business Analysis.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

Proficiency in business analysis tools and software is advantageous.

Minimum of 5 years of experience as a Business Analyst or in a related role.

5 or more years of experience in analytics and systems development.

High proficiency with data management.

Responsibilities

Requirements Gathering and Analysis:

• Conducting interviews, workshops, and surveys to gather requirements from stakeholders.
• Documenting requirements using various techniques like use cases, user stories, and process flows.
• Analysing requirements for completeness, consistency, and feasibility.

Process Analysis and Improvement:

• Mapping and analysing existing business processes to identify inefficiencies and areas for improvement.
• Developing process models and flowcharts to visualise current and future states.
• Recommending and implementing process improvements to enhance productivity and reduce costs.

Data Analysis and Modeling:

• Collecting and analysing data from various sources to identify trends, patterns, and insights.
• Using data modeling techniques to support business decisions and predict outcomes.
• Creating dashboards and reports to communicate key performance indicators (KPIs).

Stakeholder Management and Communication:

• Facilitating communication and collaboration between business stakeholders and technical teams.
• Managing stakeholder expectations and ensuring alignment on projectgoals and deliverables.
• Communicating analysis findings and recommendations to various audiences.

Solution Definition and Implementation:

• Collaborating with stakeholders to define and document solution requirements.
• Supporting the design, development, and testing of solutions.
• Ensuring that solutions meet business needs and align with organisational goals.

Project Management:

• Contributing to project planning and execution.
• Tracking project progress and managing risks and issues.
• Ensuring projects are delivered on time and within budget.

Competencies/Skills

Knowledge:

• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Business writing skills
• System Development Life cycle (SDLC)
• Unified Modelling Language (UML)

Skills:

• Communication, both verbal (e.g., presentations, seminars, etc.) and written (e.g., reports, articles, etc.)
• Group session facilitation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organisational skills.
• Team player.
• Marketing ("selling" the business case through presentations).
• Management (e.g., prioritisation, trade-off analysis, psychology, etc.).
• Customer centricity.
• Analytical, logical, lateral and creative thinking.
• Systems thinking.
• Design thinking.

FDM is a global business and technology consultancy seeking an
Application Support Analyst
for our client within the banking sector, this will be a
hybrid
role based in
Johannesburg
.

As an Application Support Analyst, you will be working with business and technical teams for our client. You will be responsible for the logging and triaging of tickets, troubleshooting and diagnostics as well as job scheduling and automation. The ideal candidate will have working knowledge of SQL and have Linux experience in an operational environment. You will have the ability to work in a strong team environment and be able to work under a complex and high pressure environment.

Requirements:

• Working knowledge of SQL
• Linux experience in a live operational environment
• Basic scripting (Python, JavaScript)
• Networking
• Strong teamwork and self-starter attitude
• Analytical thinking and creative problem solving
• Must be able to communicate clearly and effectively in technically complex and high-demand environments
• Ability to operate under high pressure
• 1 year of experience in a similar role preferred

Why join us?

• Career coaching and access to upskilling throughout your entire FDM career
• Initial upskilling pre-assignment that has been accredited by TechSkills
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skill set within your field

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Want to do the Best Work of Your Life?

Working at Signant Health puts you at the very heart of the world's most exciting sector - a high-growth, dynamic company in an extraordinary industry. We're radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers.

Where do you fit in?

The Senior Technology Regulatory Compliance Analyst is responsible for ensuring compliance with global regulatory standards across Signant Health's technology functions, including Enterprise IT, Cloud Operations, and R&D. Based in South Africa, this role provides leadership and expertise in regulatory compliance, focusing on systems and processes that support internally developed software products sold within the life sciences industry and Enterprise IT solutions. Reporting to the Associate Director of Regulatory Compliance, this position collaborates with cross-functional teams to build and maintain robust compliance frameworks.

Key Responsibilities:

Regulatory Compliance Oversight:

• Lead compliance efforts for technology functions to ensure adherence to global regulatory standards, including FDA 21 CFR Part 11, GAMP 5, ICH GCP, and EMA guidelines.
• Develop, implement, and maintain compliance frameworks for Enterprise IT, Cloud Operations, and R&D.
• Provide expert advice on regulatory requirements during the development and deployment of software products.
• Ensure software products meet global regulatory requirements applicable to the life sciences industry.

Audit and Risk Management:

• Plan and lead internal audits of IT systems and processes to assess compliance readiness.
• Support external audits and inspections by regulatory authorities and customers.
• Conduct risk assessments, identify potential compliance gaps, and oversee the implementation of mitigation strategies.

Policy and Documentation Management:

• Develop, review, and update policies, SOPs, and other documentation to align with regulatory requirements.
• Ensure validation and verification processes for IT systems and software are adequately documented and maintained.

Collaboration and Cross-Functional Engagement:

• Collaborate with Enterprise IT, Cloud Operations, and R&D teams to embed compliance into system design, software development, and operations.
• Act as a liaison with external stakeholders, including auditors and regulatory bodies, to address compliance-related queries.

Training and Mentorship:

• Design and deliver training programs on regulatory compliance requirements for technology teams in India.
• Mentor and guide junior analysts to ensure consistent application of compliance principles.

Continuous Improvement:

• Drive continuous improvement initiatives to enhance compliance processes and frameworks across technology functions.
• Stay updated on emerging trends and regulatory changes impacting the life sciences and software development industries.

Qualifications:

Education:

• Bachelor's degree in Information Technology, Computer Science, Regulatory Affairs, or a related field.
• Advanced degree or certifications (e.g., RAC, CRCP, or equivalent) preferred.

Experience:

• 5-10 years of experience in IT regulatory compliance, particularly in life sciences or software development.
• Strong experience with global regulatory frameworks, including FDA 21 CFR Part 11, GAMP 5, and ICH GCP.

Skills and Competencies:

• Comprehensive understanding of IT systems, cloud operations, and software development lifecycle (SDLC).
• Proven ability to manage audits and regulatory inspections with strong problem-solving skills.
• Excellent project management, communication, and leadership abilities.
• Experience in working with geographically dispersed teams and global stakeholders.

Preferred Qualifications:

• Familiarity with Agile and DevOps methodologies.
• Experience with compliance in cloud-based environments and data security standards.

Does this sound like
you'd like to explore
? Then we'd love to hear from you

Please apply below.

We review and respond to every application, keep an eye on your inbox for our reply.

Please note that Signant does not accept unsolicited resumes from Third Party vendors.

Job Description
Only applications through Dittohire will be considered. DO NOT send your CV/job application via email
Job Purpose
The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.

Key Responsibilities
Team Leadership & Management

• Lead, mentor, and manage the performance and professional development of the Business Intelligence team.
• Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and high performance.
• Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.

Application Support Management

• Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
• Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
• Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
• Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
• Manage communication with business users regarding ticket status, resolution timelines, and system outages.

System Development Lifecycle (SDLC) Management

• Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
• Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems.
• Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
• Plan and execute seamless system deployments and deliver effective user training programs.

Strategic Project Development & Execution

• Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
• Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI (ROI) projections, and feasibility studies.
• Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
• Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.

Business Intelligence & Data Governance

• Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
• Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
• Assist business with complex excel analysis.

QUALIFYING CRITERIA

• Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
• A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
• At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
• Demonstrable experience managing the full project lifecycle for software or system implementations.
• Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
• Solid understanding and practical experience with Master Data Management (MDM) principles.
• Strong troubleshooting skills and root-cause analysis ability.
• Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Working knowledge on translating business needs into technical specifications.
• Experience in report writing and executive feedback.
• Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.

QUALIFYING ATTRIBUTES

• Leadership: Strong ability to lead, inspire, and develop a high-performing team.
• Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
• Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
• Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

Turn Data Into Decisions. Lead Insights That Matter.
At
Mukuru
, data isn't just numbers — it's the story of millions of customers across Africa and beyond. As one of Africa's largest and fastest-growing FinTech's, we empower communities with access to safe, affordable financial services. Now, we're looking for a
Business Intelligence Analysis Team Lead
who's ready to take our analytics capability to new heights.

If you're passionate about
transforming raw data into strategic gold
and have the leadership skills to guide a talented team of analysts, this is your opportunity to make a tangible difference.

Your Mission
Lead, inspire, and deliver BI solutions that don't just look good on a dashboard — but shape decisions, solve real problems, and drive business growth.

What You'll Do

• Lead the Team: Manage and mentor a high-performing BI & Analytics team, setting goals and driving excellence.
• Engage the Business: Work with stakeholders at all levels to understand needs and translate them into actionable BI solutions.
• Own the Delivery: Oversee BI projects from requirements gathering to deployment, ensuring quality and scalability.
• Model the Data: Build enterprise-wide data models and semantic layers that make insights accessible and actionable.
• Visual Storytelling: Design impactful dashboards and reports in Power BI that enable smart, fast decisions.
• Champion Best Practice: Embed governance, DevOps, and data quality standards across BI.
• Stay Ahead: Keep your finger on the pulse of BI innovations and bring the best of them into Mukuru.

What You Bring

• 6+ years in BI/Data Analytics, with at least 3 years leading teams
• Expert-level SQL and Power BI skills
• Strong data modelling and analytical abilities
• Excellent communication skills for both technical and business audiences
• Strategic thinking and a passion for problem-solving
• A proven track record of delivering BI solutions that make an impact

Bonus Points For

• R/Python for analytics
• Experience with cloud data platforms (Azure, Snowflake, Big Query, etc.)
• Background in FinTech, Financial Services, or fast-paced industries

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS

Eduvos
is looking to hire the services of an
Independent Contractor, Data Analysis Lecturer
,
at our
Durban
campus on a part-time basis.

Type Of Appointment
Independent Contractor (part-time; flexible workhours agreement)
Purpose

• To lecture Data Analysis-related modules, in the Law faculty on a part-time (contractual) basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Eduvos is looking to hire the services of an Independent Contractor, Data Analysis Lecturer, at our Durban campus on a part-time basis.

Type of appointment:

Independent Contractor (part-time; flexible workhours agreement)

Purpose:

• To lecture Data Analysis-related modules, in the Law faculty on a part-time (contractual) basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Minimum qualifications required:

• Honours degree in Statistics/ Data Science / Mathematics/ Computer Science/ Information Systems or a relevant qualification (A Masters qualification will be an advantage)

Experience:

• Minimum: 1 - 2 years relevant lecturing experience
• Necessary knowledge of higher education practices and processes
• Relevant research experience

Modules to be lectured:

• Introduction to Data Analysis
• Computer Skills (All Levels)

Responsibilities:

• Lecturing
• General administration
• Setting and marking of assessments
• Preparation of notes and additional study materials
• Quality Assurance
• Management of At-risk students

Competencies

• Initiative and responsibility
• Constructive teamwork, relations and networking
• Influence
• Analysis and judgement
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)
• Communication

Eduvos is looking to hire the services of an Independent Contractor, Data Analytics and Data Analysis Lecturer, at our Vanderbijlpark campus on a part-time basis.

Type of appointment:

Independent Contractor (part-time; flexible workhours agreement)

Purpose:

• To lecture Commerce-related modules, in the faculty on a part-time (contractual) basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Minimum qualifications required:

• Honours in ITC
• Certificate in Power BI

Experience:

• Relevant lecturing experience
• Necessary knowledge of higher education practices and processes
• Relevant research experience

Modules to be lectured:

• Data Analytics (Power BI)
• Data Analysis

Responsibilities:

• Lecturing
• General administration
• Setting and marking of assessments
• Preparation of notes and additional study materials
• Quality Assurance
• Management of At-risk students

Competencies

• Initiative and responsibility
• Constructive teamwork, relations and networking
• Influence
• Analysis and judgement
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)
• Communication