20 Technical Writer jobs in South Africa

Role Overview:

The purpose of this role is to develop and maintain clear, concise, and accurate product documentation that helps users understand and effectively use the product; as well as to ensure completeness of required product record-keeping. This includes release notes, user manuals, specific guides, tutorials, FAQs, and other instructional materials.

Location:

Hybrid Cape Town / Johannesburg

Qualifications and Experience:

Matric / National Senior Certificate (NSC) / GCSE / Equivalent

Technical writing certification or course

Minimum of 3-5 years experience in software development environment

Key Responsibilities:

Create and maintain product launch documentation.

Create and maintain user documentation that is complete, clear and user-centred.

Continuously improve documentation value through ongoing updates and innovation.

The documentation is intended to help users achieve a goal through the quick and efficient transfer of information.

Collaborate with development teams to gather information on software products and services

Respond to customer inquiries related to technical documentation

Continuous Learning: Since technology is constantly evolving, a Technical Writer is expected to stay updated with latest documentation trends and relevant technology related to documentation tools as well as to the products for which they are writing.

Critical Technical and Behavioural Skills Required:

Working knowledge of Hyper automation products (or an equivalent LCAP) at Developer level - this includes being comfortable with the software objects and applications within the Platform, hardware devices used with it, and other technical tools relevant to the product as they are added.

A background in software development is preferred.

Attention to Detail: Technical documentation requires accuracy and precision. Paying attention to details ensures that the information provided is correct and consistent.

Analytical Thinking: The ability to analyze complex technical information and distill it into clear, understandable content for users is essential. This includes understanding the product functionality and its implications for users.

Problem-Solving Skills: Technical writers often encounter challenges such as unclear information or complex concepts. Being able to research, analyze, and find solutions to these challenges is key.

Adaptability: Products and technologies evolve rapidly. Technical writers need to adapt to changes, new features, and updates quickly, while also adjusting their documentation accordingly.

Collaboration and Teamwork: The Technical Writer works closely with subject matter experts, developers, designers, and other stakeholders. Strong collaboration skills help in gathering information, validating content, and ensuring documentation meets the needs of all stakeholders.

Time Management and Prioritization: Managing multiple projects and deadlines is common for technical writers. Effective time management and the ability to prioritize tasks ensure that documentation projects are completed on schedule.

Empathy and User Advocacy: Understanding the perspective of the end-users and advocating for their needs in the documentation is important. Empathy helps in creating documentation that is user- friendly and addresses common user challenges.

Clear Communication: Beyond writing skills, clear verbal communication is important for discussing requirements, gathering information, and collaborating with team members.

Professionalism and Ethics: Upholding professional standards in communication, respecting confidentiality, and maintaining ethical conduct in handling sensitive information are essential traits for technical writers.

Department:
Operations

Location:
Cape Town

Description
The Technical Writer role is responsible for the creation, maintenance, and validation of the knowledge base articles within the global Zendesk instance. This means ensuring that information remains accurate, up-to-date, and easily accessible to our customers and support staff. The Technical Writer takes a user-centric approach that will enhance the customer and agent experience, and support efficiency by managing the flow of knowledge, leveraging Zendesk tools to streamline support processes, and facilitating continuous improvement through data-driven insights. This role works closely with Operations, Product, Product Marketing, Onboarding, and Sales. The Technical Writer also acts as a protector of the Dye & Durham brand and contributes towards customer satisfaction.

Key Responsibilities

• Write, review, and publish new content on our Knowledge Base across our full product range, ensuring that content is verified and tested with product SMEs
• Review articles to ensure accuracy, relevance, and clarity. Check links and screenshots, and improve articles based on customer and agent feedback
• Collaborate with Product, Product Marketing, and subject matter experts to gather and verify information – including areas that require new articles, or improvements to existing articles
• Regularly review and audit content for accuracy, completeness, and compliance with company standards
• Maintain a consistent tone and style (the Dye & Durham brand) across all documentation
• Monitor and analyse feedback to identify areas for improvement by empowering agents to flag internal knowledge base content that is out-of-date, inaccurate, or missing
• Train support agents on how to effectively use and contribute to the knowledge base
• Provide guidance to agents on best practices for knowledge management
• Facilitate regular knowledge-sharing sessions and feedback loops
• Help curate training materials for new starters
• Work with Knowledge Manager to configure, customise, and optimise knowledge management processes
• Focus on improving the customer journey by providing self-service options through a well-maintained knowledge base

Skills, Knowledge & Expertise

• Proven experience in writing, editing, and reviewing technical or instructional content
• Ability to translate complex information into clear, concise, and user-friendly documentation
• Strong communication skills, and experience in working cross-functionally within support and product teams
• Experience within the legal, technology, or property industry desirable but not a requirement
• Strong understanding of knowledge management principles, including content creation, curation, and lifecycle management
• Experience with Zendesk, including content management, analytics, customisation, macros, triggers, automations and workflows

Other Contextual Information/Special Features:

• Promotes a positive working relationship within their team and the wider organisation
• Actively contributes to the promotion of equal opportunity and non-discrimination in the workplace
• Actively identifies personal training and development needs, and proactively contributes to maintaining up to date knowledge, skills, and abilities
• Demonstrated commitment to the Organisation Vision, Mission, and Values
• Displays a commitment to personal safety and that of their colleagues, to ensure a safe and healthy work environment, through the identification, removal and reduction of workplace hazards and risks
• Abide by and comply with all company procedures and policies at all times
• Has the right to work in the relevant country
• Willingness to travel overseas for training and workshops as and when required by the business
• Strong organisation and prioritisation skills.

Job Benefits
At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

The Technical Writer role is responsible for the creation, maintenance, and validation of the knowledge base articles within the global Zendesk instance. This means ensuring that information remains accurate, up-to-date, and easily accessible to our customers and support staff. The Technical Writer takes a user-centric approach that will enhance the customer and agent experience, and support efficiency by managing the flow of knowledge, leveraging Zendesk tools to streamline support processes, and facilitating continuous improvement through data-driven insights. This role works closely with Operations, Product, Product Marketing, Onboarding, and Sales. The Technical Writer also acts as a protector of the Dye & Durham brand and contributes towards customer satisfaction.

• Write, review, and publish new content on our Knowledge Base across our full product range, ensuring that content is verified and tested with product SMEs
• Review articles to ensure accuracy, relevance, and clarity. Check links and screenshots, and improve articles based on customer and agent feedback
• Collaborate with Product, Product Marketing, and subject matter experts to gather and verify information – including areas that require new articles, or improvements to existing articles
• Regularly review and audit content for accuracy, completeness, and compliance with company standards
• Maintain a consistent tone and style (the Dye & Durham brand) across all documentation
• Monitor and analyse feedback to identify areas for improvement by empowering agents to flag internal knowledge base content that is out-of-date, inaccurate, or missing
• Train support agents on how to effectively use and contribute to the knowledge base
• Provide guidance to agents on best practices for knowledge management
• Facilitate regular knowledge-sharing sessions and feedback loops
• Help curate training materials for new starters
• Work with Knowledge Manager to configure, customise, and optimise knowledge management processes
• Focus on improving the customer journey by providing self-service options through a well-maintained knowledge base

• Proven experience in writing, editing, and reviewing technical or instructional content
• Ability to translate complex information into clear, concise, and user-friendly documentation
• Strong communication skills, and experience in working cross-functionally within support and product teams
• Experience within the legal, technology, or property industry desirable but not a requirement
• Strong understanding of knowledge management principles, including content creation, curation, and lifecycle management
• Experience with Zendesk, including content management, analytics, customisation, macros, triggers, automations and workflows

Other Contextual Information/Special Features:

• Promotes a positive working relationship within their team and the wider organisation
• Actively contributes to the promotion of equal opportunity and non-discrimination in the workplace
• Actively identifies personal training and development needs, and proactively contributes to maintaining up to date knowledge, skills, and abilities
• Demonstrated commitment to the Organisation Vision, Mission, and Values
• Displays a commitment to personal safety and that of their colleagues, to ensure a safe and healthy work environment, through the identification, removal and reduction of workplace hazards and risks
• Abide by and comply with all company procedures and policies at all times
• Has the right to work in the relevant country
• Willingness to travel overseas for training and workshops as and when required by the business
• Strong organisation and prioritisation skills.

At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

Dye & Durham is a global leader in legal technology. The company's three categories of integrated solutions – practice management, data insights and due diligence, and client onboarding – give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

At FYXER People, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic partners capable of swiftly turning complexity into clarity and challenges into opportunities.

As a Technical Writer, your key strengths include a detail-oriented mindset, exceptional communication skills, and a practical ability to translate complexity into simplicity. You're tech-savvy and naturally lean on tools, including AI, to research, structure, and deliver high-quality documentation. Whether your background is in technical writing, operations, product support, or customer success, you thrive on creating clear, accurate, and user-friendly content that helps people work smarter and more effectively.

Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with tech and AI efficiency.

We are seeking a skilled and detail-oriented Technical Writer to support one of our clients in creating high-quality documentation and training materials. In this role, you'll work closely with client stakeholders, subject matter experts, and creative teams to transform complex technical concepts into clear, engaging, and accessible content.

This opportunity is freelance-based and project-driven, with varied scope depending on the client's needs.

• Developing, organising, and maintaining training content in multiple formats including playbooks, API references, integration guides, online courses, face-to-face training, and end-to-end curriculum design.
• Translating complex technical concepts (e.g., AI, APIs, developer tools, cybersecurity) into simple, engaging learning content for technical and non-technical audiences.
• Creating enablement materials such as presentation decks, demo guides, eLearning modules, videos, infographics, and job aids.
• Designing and adapting curricula and structured learning journeys to boost engagement, confidence, and retention.
• Collaborating with SMEs to gather information, validate accuracy, and ensure alignment with product intent.
• Contributing to client learning strategies by acting as a consultant and shaping impactful solutions.
• Applying adult learning techniques to ensure content is accurate, accessible, and effective.
• Maintaining a consistent documentation style guide across deliverables.
• Exploring opportunities to apply AI-driven tools to improve workflows, efficiency, and content quality.
• Ensuring all work aligns with client brand guidelines and FYXER's service standards.

• You ensure our client needs/requirements always come first.
• You follow FYXER's 'Client Etiquette' procedure.
• You take ownership and are accountable for the work you deliver.
• You are a team player.
• You're client-focused and always deliver exceptional service.
• You're technologically savvy as you'll be using ours, and our clients' systems.
• You can adapt your approach, and think creatively when a client needs problem-solving fast.
• You are proactive, take initiative and thrive in a fast-paced environment.
• You demonstrate excellent attention to detail and deliver high-quality work within required timeframes.
• You are open to feedback and continuous self-improvement.
• You know how to anticipate challenges and you look to improve inefficiencies.
• You are caring and empathetic towards others.
• You are organised and proactive.
• You keep excellent time management.
• You execute tasks autonomously.
• Your communication skills are clear, well-presented and thoughtful, both verbal and written.
• You have a professional approach and ability to handle sensitive information confidentially.
• You work effectively under pressure and to strict deadlines, prioritising with a flexible approach.

• Demonstrateble experience as a technical writer in B2B SaaS, AI, or developer-facing environments.
• Great technical writing expertise, with the ability to simplify complex concepts for diverse audiences.
• Proficiency in creating structured learning materials and documentation in various formats.
• Code literacy comfortable reading and explaining snippets in YAML, JSON, Bash, or Python.
• Experience with AI tools, APIs, or enterprise use cases for emerging technologies.
• Proficiency with Microsoft Office and G Suite.
• Excellent interpersonal and communication skills.
• Strong organisational and time management abilities, with the capacity to handle multiple projects.
• Attention to detail and a solution-driven mindset.
• Collaborative and comfortable working with cross-functional teams in remote-first environments.

• Familiarity with cybersecurity topics.
• Experience designing structured learning paths and training frameworks.
• Knowledge of AI-enabled documentation workflows or intelligent content creation tools.

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion, or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

• Collaborate with a high-performing team dedicated to excellence and impactful outcomes.
• Work closely with progressive leaders who value your strategic insight and technical expertise.
• Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback.
• Enjoy genuine autonomy within a supportive community focused on collective success.

If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths. Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.

Time zone requirements

• Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)
• Immediately available

Working hour requirements

• This is a fractional, contract-based role, meaning work is assigned on a client-by-client basis, depending on need and availability. This setup offers flexibility and variety, working with different clients across industries, and it's best suited to professionals who are comfortable with a non-fixed schedule and can adapt to changing workloads.

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Technical Writer, you'll be a seasoned subject matter expert responsible for crafting medium to complex documentation that brings clarity to technical concepts. From instruction manuals and end-user guides to white papers and specialized product descriptions, your work will help bridge the gap between technical depth and user understanding.

While based in South Africa, this is a
Global Role
working within the
NTT Global Cloud Practice
, supporting large global Cloud Advisory, Modernization and Managed Services client bids and engagements in
North America and Europe
, as well as local bids in
Middle East & Africa
.

Your mission? To transform complex ideas into clear, accessible content that resonates with diverse audiences.

Key responsibilities:

• Craft compelling narratives that engage the audience and clearly communicate complex technical ideas.
• Develops clear, concise value propositions that emphasize product benefits and demonstrate ROI for customers
• Produces high-impact documentation that supports competitive bidding and sales initiatives by showcasing strengths and addressing key decision criteria
• Collaborates cross-functionally with internal teams and external stakeholders to gather insights, validate content, and ensure message alignment
• Conducts thorough research and competitive analysis to inform strategic messaging and market positioning
• Highlights unique product features and benchmarks solutions against competitors to underscore differentiation and superiority
• Amplifies organizational and product strengths through persuasive, audience-tailored writing
• Proactively addresses potential product or messaging gaps by framing challenges constructively and offering viable alternative

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Communications or a related field.

Required experience:

• Extensive experience in a similar role within a global IT organization
• Skilled in crafting compelling narratives that captivate audiences and simplify complex technical concepts
• Advanced proficiency in writing tools: Microsoft Word, Google Docs
• Skilled in editing, proofreading, and revision tools for clarity and accuracy
• Strong risk communication capabilities for sensitive or complex topics
• Experience with Content Management Systems (CMS)
• Familiarity with marketing frameworks: AIDA, FAB
• Ability to craft storyboards and integrate multimedia content effectively
• Skilled in developing value-driven messaging and sales enablement content
• Competent in data visualization tools (basic level)
• Proficient in Excel and familiar with Tableau for analytical tasks
• Strong data interpretation skills to support strategic decision-making
• Use of industry trend monitoring tools and research databases to inform content
• Experienced with collaboration platforms: MS Teams, Slack
• Proficient in project management software for task tracking and delivery
• Skilled in proposal management tools to support competitive bids
• Effective cross-functional collaboration with internal and external stakeholders

Workplace type:
Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an

email address. If you suspect any fraudulent activity, please
contact us
.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
R&D Operations

Job Sub Function
Clinical/Medical Operations

Job Category
Professional

All Job Posting Locations:
Cincinnati, Ohio, United States of America, Massachusetts (Any City), New Jersey (Any City), New York, New York, United States, Pennsylvania (Any City), Texas (Any City)

Job Description
Johnson & Johnson is recruiting for a
Sr. Technical Writer
to join our MedTech Surgery business.

A pre-identified candidate for consideration has been identified. However, all applications will be considered.
This is a remote role available in multiple (states/cities). While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply.

About Surgery
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting

Your unique talents will help patients on their journey to wellness. Learn more at

The Sr. Technical Writer provides oversight and execution of Clinical Evaluation Reports/Plans (CER) and Summary of Safety and Clinical Performance Reports (SSCP) for Ethicon Endo-Surgery within J&J Global R&D Medical Device sector.

Duties & Responsibilities
Under supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position will be responsible for:

• Planning and writing CEPs, CERs (including State of the Art protocols and reviews) and SSCPs
• Mentoring junior writers.
• Conducting technical reviews to ensure document accuracy and compliance to local procedures, J&J guidelines and regulatory requirements.
• Partnering with cross-functional team members to address needs of each contributor.
• Leading daily activities to ensure timelines are met.
• Participating in workshops and other initiatives to help define and continuously improve process efficiency.
• Participating in continuing education activities to improve understanding of associated regulatory requirements and industry trends/practices.
• Supporting and, at times, acting as a subject matter authority during audits and inspections pertaining to processes and reports.
• Responsible for communicating business related issues or opportunities to next management level.
• For those who supervise or manage staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
• Responsible for personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Performs additional assigned duties as needed.

Experience And Education

• BA, BS, or BSN is required; advanced degree is preferred
• Minimum of 4 years of related job experience is required

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES And AFFILIATIONS

• Experience within the medical device industry and knowledge of global clinical evaluation regulatory requirements, document creation, and associated evidence generation
• Strong verbal communication skills and interpersonal relationships
• Proven knowledge and experience in clinical research, quality regulatory compliance, adverse event reporting, medical device risk management process, and common statistical methods is preferred

Benefits Summary

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company's long-term incentive program.

• Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

Main Purpose:

The Global HSSE Technical Writer will lead the consultation, review, and update of HSSE documentation within the Puma Energy Global HSSE Management System. This role ensures that all HSSE documents are clear, accurate, and compliant with internal standards and regulatory requirements.

Knowledge Skills and Abilities, Key Responsibilities:

Key Responsibilities:
Document Creation and Editing:

• Develop, write, and edit HSSE templates, procedures, guidelines, work instructions and reports (where required).
• Ensure documentation is clear, concise, and meets the needs of the target audience.
• Collaborate with subject matter experts to gather information and verify accuracy.

Document Management:

• Organise and manage HSSE documents within the document control system.
• Track document revisions and maintain version control.
• Facilitate the review and approval process for new and updated documents.

Continuous Improvement:

• Identify opportunities to enhance the clarity and effectiveness of HSSE documents.
• Participate in regular audits and reviews to ensure documentation remains up-to-date and accurate.
• Implement best practices for technical writing and document management.

Communication and Coordination:

• Work closely with the Global HSSE team, including Regional and Country HSSE Managers, Regional Function Leaders, and security personnel to understand and document their needs.
• Develop training material to support the effective rollout of any new or revised HSSE documents.
• Respond to inquiries and feedback related to HSSE documentation.

Compliance and Standards:

• Ensure all HSSE documents comply with relevant regulatory requirements and internal standards.
• Stay updated on industry best practices and incorporate changes into documentation as needed.
• Assist in the development and maintenance of document control procedures.

Requirements:
Experience:

• 3-5 years practical experience in a HSSE systems role, with focus on documentation development and management, ideally within the Oil and Gas, Construction, Aviation and/or other high-risk industries;
• Understanding of the HSSE legislative frameworks across global jurisdictions;
• Tertiary qualifications in communications, health, safety and/or environment or equivalent discipline.

Skills:

• Fluent English, strong written, editing and verbal communication together with listening and presentation skills;
• Excellent writing skills with the ability to produce high quality, detailed instruction documentation;
• Ability to manage multiple projects simultaneously;
• High level of interpersonal skills, including strong teamwork;
• Strong computer skills and superior use of Microsoft Office suite including document management platforms;

Competencies:

• Experience working in a multi-cultural environment including ability to relate to diverse groups of people;
• Results oriented individual with the ability to effectively manage multiple priorities and timelines;

Location:

• This role can be located at any of our Puma Energy offices worldwide.

Key Relationships and Department Overview:

Internal
– Global HSSE Group, Regional HSSE Leaders, Regional Function Leaders, Country Operational Teams, Country HSSE Managers, Site Operational Teams, Supervisors, Employees and Contractors.

External
– Contractors, and others as delegated by the Global HSSE Systems, Governance and Assurance Manager.

Kenvue Is Currently Recruiting For A:
QA/QC Technical Writer

*What We Do *
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.

*Who We Are *
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours. For more information, click here.

*Role Reports To: *
Site Quality and Compliance Lead

Location:
Europe/Middle East/Africa, South Africa, Gauteng, Johannesburg

Work Location:
Hybrid

*What You Will Do *
Kenvue is currently recruiting for:

QA/QC Technical Writer
This position reports into Quality & Compliance Lead and is based in Cape Town, South Africa.

*What We Do *
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.

*Who We Are *
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours. For more information, click here.

Role reports to:
Quality & Compliance Lead

Location:
Cape Town, South Africa

Travel %: Minimal
Pay:
24

*What You Will Do *

• The QC / QA Technical Writer is responsible for gathering, organizing, and verifying technical information, developing and editing documents, and ensuring specifications meet established standards.
• You will also participate in all lifecycle management projects on site and be part of audit readiness team activities.

*Key Responsibilities *
Key Responsibilities include:

• Compiles and maintains technical information for the Quality Control Laboratory and Quality Assurance, which includes pertinent information for product registration submission for new and existing products, in compliance with corporate and regulatory requirements.
• Manages the updating of analytical specifications and procedures for new and existing raw materials, bulk and finished product, as well as packaging components using the latest regulatory, pharmacopoeia, Kenvue and Industry Guidelines.
• Reviews and approves Artwork as the Quality Assurance designee generated for products manufactured at Kenvue SA (Pty) Ltd and external contract manufacturers, where required.
• Manages master quality assurance documentation including oversight of manufacturing and packaging batch record updates and revision history.
• Maintaining analytical reports on the electronic lab information system, to ensure that test results can be captured and trended for investigational and product quality review purposes.
• Maintenance of product history for raw materials, finished products, packaging components and artwork.

*Required Qualifications
What we are looking for *

• Minimum 4 years of experience in documentation and chemistry in a laboratory environment.
• Education: Bachelor's degree in chemistry or equivalent degree in Science.
• Prior working experience as a technical writer is a must, preferably from a Pharma company.
• Experience in review and approving Artwork, as the Quality Assurance designee, generated for products manufactured and external contract manufacturers, where required.
• Excellent communication skills and computer proficiency
• Compliance oriented and attention to detail
• Ability to work with cross-functional teams and cross-cultural organizations

*What's In It For You *

• Competitive Benefit Package
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.