1,962 Technical Support Specialist jobs in South Africa
Technical Support Specialist
Posted today
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Job Description
Overview
SUMMARY : Join this industry-leading company as they welcome a technically skilled expert to their team. You'll have the opportunity to demonstrate your expertise both in the office and through hands-on technical work. Step up to the challenge and grow alongside a team of seasoned professionals.
Responsibilities- Technically skilled on heat pumps
- Provide technical support telephonically
- Hands-on fault finding and services
- Support clients with WIFI related applications
- Job cards processing
- Troubleshooting
- Minimum 4 years of experience within the plumbing industry or
- Skilled in heat pumps for residential, industrial and commercial
- Advanced electrical experience and understanding or error codes
- Perform well under pressure
- Fluent in Afrikaans & English essential
- Trade test / NDip and BTech in Electrical or Mechanical
Only South African Residents or individuals with a relevant South African work permit will be considered.
#J-18808-LjbffrTechnical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
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Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Technical Support Specialist role at Optimal Growth Technologies — entry-level professional to provide front-line support for our finance and HR systems, including NetSuite, Basware, Kyriba, and Workday. This role focuses on processing user access requests, helping employees navigate systems, and ensuring a positive customer service experience for internal teams.
Location: Remote
Contract duration: 12 months
Responsibilities- User Access Management: Process new user access requests, modifications, and removals for finance and HR systems in line with documented procedures. Maintain accurate access records for compliance purposes.
- First-Line Support: Serve as the first point of contact for user questions and issues. Provide basic troubleshooting and escalate complex problems to senior staff or vendors.
- Customer Service: Respond to requests in a friendly, professional, and timely manner, ensuring employees have the tools and access they need.
- Ticket Management: Track, update, and close support requests in ServiceNow, ensuring proper documentation of actions taken.
- Onboarding Support: Assist with setting up accounts and providing basic system navigation guidance for new employees.
- Compliance Assistance: Support audit activities by gathering requested access lists, screenshots, or reports.
- Documentation: Keep step-by-step guides, FAQs, and access request procedures up to date.
- Collaboration: Work closely with finance, HR, and IT teams to ensure smooth system operations.
- 5 years of experience in a system support, help desk, or customer service role (internships or related coursework welcome).
- Familiarity with Microsoft Excel and comfortable learning new software applications.
- Strong attention to detail and ability to follow established processes.
- Clear and friendly communication skills for working with internal customers.
- Customer-focused mindset with a willingness to help others.
- Good organizational skills for tracking requests and follow-ups.
- Ability to stay calm and professional when resolving user issues.
- Eager to learn financial and HR systems with on-the-job training.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting