161 Technical Support Manager jobs in South Africa
Technical Support Manager
Posted 19 days ago
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Job Description
A leading cash management company based in Houghton is urgently looking for a Support Manager to be responsible for managing the provision of technical support to ICT operations through efficient and responsive Service Desk and Service Delivery Management teams. The Support Manager will be accountable for the delivery of the functional strategy and service management performance in line with service level agreements (SLAs).
Duties & ResponsibilitiesIn order to be considered, the following is required:
- Degree in Information Technology Management, Computer Science, Business Administration, Commerce or similar
- Certification in relevant Enterprise Architecture or Technology frameworks and methodologies (Advantageous)
- Microsoft Office Suite
- Customer Service
- Team Leadership
- Business Analysis
- Good written and verbal communication skills
- Programming languages
- Data modelling
- Understanding of database / database management
- Knowledge of ICT project management principles (e.g., Agile)
- Understanding of Software Development Life Cycle (SDLC)
- A strong technical background in applications or technical management experience
- 8 years of experience within a technology department
- 5 years of management experience leading a team of ICT professionals
- 3 years of financial industry experience
Key Performance Areas (KPAs):
- Technology strategy and innovation
- Planning and organisation
- Execute analysis and design activities
- Technical implementation within own area
- Vendor management
- Customer management
- Business partner relationship management
- Quality
- Risk management
- Finance
- Leadership and people management
If you would like to email your CV directly, please send it to or contact .
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
Package & RemunerationPlus Medical Aid, Pension, Risk Benefits, Disability, Funeral Cover, 13th Cheque for non-management roles.
#J-18808-LjbffrTECHNICAL SUPPORT MANAGER
Posted 17 days ago
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Job Description
- BSc Agric or Equivalent qualification
- Valid Drivers License
- Experience in Animal Production will be an advantage
- Excellent communication skills
- Good computer literacy
DUTIES INCLUDE BUT ARE NOT LIMITED TO
- Manage genetic programs
- Production management
- Cost management
- Technical support
- Key Accounts management
- Customer services & support
- Admin and reporting
- Semen marketing and sales
- Market analysis and strategy
- Software support
ONLY short-listed candidates will be contacted
TECHNICAL SUPPORT MANAGER
Posted 25 days ago
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Job Description
Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per month
Requirements
- Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
- Good knowledge of CCTV, Access Control, Alarms, Gate motors and Electric Fence and able to technically support the products
- PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience
- Experience as Support Technician/Help Desk operator and working with clients
- Own vehicle and drivers license to get to work
Closing Date: 15March 2024
Technical support manager
Posted today
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Technical support manager
Posted today
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Technical Support Manager (POS2324055)
Posted 25 days ago
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Job Description
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 to R 18 000 per month
Requirements
- Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
- PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience
- Experience as Support Technician/Help Desk operator and working with clients
- Own vehicle and drivers license to get to work
- Good knowledge of CCTV, Access Control, Alarms, Gatemotors and Electric Fence and able to technically support the products
Closing Date: 31 March 2024
Technical Support Manager (POS2324055)
Posted 25 days ago
Job Viewed
Job Description
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 to R 18 000 per month
Requirements
- Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
- PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience
- Experience as Support Technician/Help Desk operator and working with clients
- Own vehicle and drivers license to get to work
- Good knowledge of CCTV, Access Control, Alarms, Gatemotors and Electric Fence and able to technically support the products
Closing Date: 31 March 2024
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Technical Support Manager (POS2324055)
Posted 25 days ago
Job Viewed
Job Description
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 to R 18 000 per month
Requirements
- Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
- PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience
- Experience as Support Technician/Help Desk operator and working with clients
- Own vehicle and drivers license to get to work
- Good knowledge of CCTV, Access Control, Alarms, Gatemotors and Electric Fence and able to technically support the products
Closing Date: 31 March 2024
Technical support manager (pos2324055)
Posted today
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Job Description
Sales and Customer Technical Support Manager
Posted 11 days ago
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Job Description
Job Specification: Customer Technical Support & Business Development Consultant
Company: The Legends Agency on behalf of our client in (Australia)
Location: South Africa (Remote work may be considered)
Industry: Asset Wear Management Software
Role Overview
Our Client is seeking a versatile Customer Technical Support & Business Development Consultant to join their team. This role is integral to our mission of expanding their footprint in Southern Africa and providing top-tier support for their asset wear management software. The ideal candidate will possess a blend of technical expertise, customer service skills, and business development acumen.
Key Responsibilities
- Software Assistance: Provide expert support to customers using Our Clients asset wear management software, including troubleshooting and resolving technical issues.
- Data Integration: Assist clients with data integration tasks, ensuring seamless operation with their solutions.
- SQL & Power BI Reporting: Develop and execute SQL queries; build and customize Power BI reports based on client needs.
- System Testing & Data Fixing: Participate in system testing and address data discrepancies as required.
Business Development
- Market Expansion: Identify and pursue new business opportunities in Southern Africa to grow our clients market presence.
- Client Relationship Management: Cultivate and maintain strong relationships with potential and existing clients, ensuring high levels of satisfaction and loyalty.
- Marketing Insight: Collaborate with the team to create and implement marketing strategies that align with business objectives.
Quality Control
- Service Excellence: Ensure all software services and client interactions meet the highest standards of quality and reliability.
Qualifications
Educational Background
- Degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
Technical Skills
- Proficiency in software troubleshooting and asset management systems.
- Experience with SQL, Power BI, and data integration.
- Familiarity with machinery, particularly undercarriage, buckets, and trays (training will be provided).
Business Acumen
- Proven experience in business development, sales, or client relationship management.
- Ability to think strategically and identify opportunities for business growth.
Communication Skills
- Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients.
Problem-Solving Abilities
- Strong analytical skills with the ability to diagnose and resolve complex technical issues.
Customer Service Orientation
- Commitment to providing exceptional customer service and maintaining long-term client relationships.
Experience
- Minimum of 5 years in a similar role, preferably within the software or asset management industry.
- Experience in the mining, construction, or heavy equipment sectors is highly desirable.
- Competitive Salary: Commensurate with experience and qualifications, with potential for performance-based incentives.
- Additional Benefits: Health insurance, remote work options, and professional development opportunities.
Why Join Them?
- Innovative Environment: Work with cutting-edge software solutions that are transforming the asset wear management industry.
- Global Impact: Be part of a company with a global reach, contributing to projects in South Africa, Botswana, Zambia, Congo, and beyond.
- Career Growth: Opportunities for professional growth and career advancement in a dynamic and supportive environment.
How to Apply
Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and qualifications.
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