319 Technical Services jobs in South Africa

The Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk, within agreed KPIs and SLAs. You will provide coaching and mentoring of Service Desk Engineers and deputise for the Service Desk Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud migrations, as well supporting the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards

Key Responsibilities:

• Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat.
• Work on project tickets assigned to you. These will come from the PMO team and require focus, planning and research.
• Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries.
• Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards.
• Ensure appropriate adherence to performance targets including KPIs and SLAs.
• Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation.
• Work with Team Managers, Team Leaders and Account Managers to ensure positive outcomes for our customers.

Requirements:

• Minimum 3 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team.
• Knowledge and technical understanding of Microsoft 365 and general business IT systems.
• Specialised knowledge/certification in a certain field of IT systems e.g. networking, server infrastructure, Azure, web services.
• Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask.
• Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management.
• Experience working within PRINCE2 projects, as a team resource.
• Ability to demonstrate strong dispute resolution skills, working in high-pressure environments and ability to identify alternative solutions.
• Ability to demonstrate excellent troubleshooting skills.
• Ability to demonstrate strong team working and team leadership skills.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

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• Manage preventative and reactive maintenance across all facility infrastructure, equipment, and utilities.
• Ensure full compliance with Occupational Health and Safety (OHS) regulations, SANS codes, and other healthcare regulatory standards.
• Oversee contractors, suppliers, and service providers to ensure high-quality workmanship and cost-effective solutions.
• Implement energy-saving initiatives and promote sustainability in facility operations.
• Manage and lead the technical team, fostering a culture of accountability, excellence, and continuous improvement.
• Develop and manage budgets related to maintenance and capital projects.
• Ensure compliance with internal policies, as well as statutory and licensing requirements.
• Participate in risk assessments, disaster recovery planning, and hospital safety programs.

• National Diploma or Degree in Electrical, Mechanical, or Clinical Engineering or relevant technical field.
• Government Certificate of Competency (GCC) will be a strong advantage.
• 5+ years' experience in hospital, clinical, or industrial facilities management.
• Strong knowledge of OHS Act, building regulations, and SANS requirements.
• Experience with managing HVAC, backup generators, boilers, medical gas systems, and fire detection/suppression systems.
• Excellent leadership, project management, and problem-solving skills.
• Experience in a healthcare or similarly regulated environment is highly advantageous.

Technical Service Manager (POS24195)

Centurion

R 30 000.00 to R 35 000.00 per Month

Requirements:

• Management of Technical Services
• Management of Training Academy
• Management of Internal Technical Systems
• Security Product Knowledge
• Design of Security Solutions
• 10 to 15 years work Experience as Tech Service Manager

Qualifications:

• B Degree or Equivalent in Electronic Engineering or Computer science
• Certificate in Business Management and Administration

Closing date: 20 July 2024

DEPUTY DIRECTOR: TECHNICAL SERVICES

• Reference Number : refs/023160
• Directorate : Maintenance
• Number of Posts : 1
• Package : R 896 436.00 per annum (All-inclusive Package). The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary).
• Enquiries : Ms. Sikelelwa Mboto Tel: /

Requirements :

• A qualification at NQF Level 6 or 7 in Built Environment. A minimum of 5 years’ experience, of which 3 years should be at middle managerial level. A valid driver’s license.

Duties :

• Manage the preparation of the annual operation plan. Manage the preparation of the annual procurement plan. Manage updating of the maintenance management systems in terms of approved plans. Manage the customizations of specifications. Manage the procurement processes of all goods and services, technical spares and supplies, including specification and participation in evaluation and bid adjudication. Control and monitor funds for the maintenance in compliance with PFMA and Treasury Regulations. Manage procurement through the prescribed system. Manage maintenance schedules (corrective and preventative) and maintenance plans. Conduct condition assessments related to all disciplines. Perform inspections, verify lifespan of electro-mechanical equipment and maintenance records. Manage implementation of day-to-day maintenance services. Manage implementation of routine and preventative maintenance services. Meet with Heads of health facilities and suppliers. Agree on service delivery standards and turnaround times.Follow up if clients are satisfied with services and timeframes. Address complaints of clients and manage feedback to clients. Sign performance agreements for the unit based on approved job descriptions, strategic and annual performance plans of the department. Manage training and development of personnel according to agreed training interventions. Manage the provision of equipment required by personnel for achievement of outputs. Provide regular verbal and written feedback to personnel on performance. Mentor and coach personnel. Develop a succession plan for the unit. Develop and update the service delivery and work plan for the unit. Provide sufficient guidance to personnel in terms of the service delivery plan, work plans, core business roles and priorities of the Department through quarterly personnel meetings. Manage skills transfer between personnel in the Maintenance Hub and outside technical assistants and/or consultants. Plan & allocate work responsibilities and processes to control work performance including quality assurance.

Notes :

• In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on .Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification.The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates).Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

Employer : Department of Infrastructure Development

Closing Date : 22-08-2025

Criteria Questions

Do you have a qualification at NQF Level 6 or 7 in Built Environment?

Do you have a minimum of 5 years’ experience, of which 3 years should be at middle managerial level?

Do you have a valid drivers license?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.

Newrest Johannesburg, Gauteng, South Africa

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• Drive the deployment of the internal system to ensure:
• Planning and scheduling of preventative maintenance
• Recordkeeping for reactive and preventative work
• Planning and scheduling of daily repair work
• Ensure Asset Register of all Equipment
• Ensure accurate depreciation of all Assets and other Equipment
• Plan and deliver scheduled maintenance and respond to breakdowns
• Manage technical staff, including skilled, semi-skilled, and unskilled technicians and laborers
• Create a high-performing team through assessment and development plans
• Manage budgets and maintain statistical and financial records
• Ensure compliance with health and safety legislation
• Create maintenance procedures
• Manage stocks of supplies and equipment, including forecasting
• Coordinate communication with subcontractors
• Work may require shift and 'on-call' duties (24-hour operation)
• Ensure project management teams and contractors execute maintenance within scope and budget
• Manage project resources within budgets
• Negotiate contracts with vendors and suppliers
• Implement risk management and develop contingency plans
• Provide incident reports and root cause analysis of technical faults
• Offer technical expertise during emergencies and develop business continuity plans
• Conduct staff meetings with safety and technical training
• Encourage teamwork and coordinate activities to meet goals
• Schedule work to ensure operational efficiency
• Report defective materials promptly
• Inspect all areas to maintain hygiene standards
• Develop coaching, training, and development plans
• Resolve technical and management issues of complexity and risk
• Manage asset history
• Lead system deployment and daily management at site
• Implement and maintain a CMMS with support from HQ
• Support the annual capex plan for renovations and extensions

• Degree in Mechanical or Electrical Engineering
• Project and operations certification
• Minimum 5 years of relevant experience, with knowledge of industry standards, compliance, cost management, and performance analysis; experience with CMMS
• Knowledge of health & safety, building codes, quality inspections, hazard & risk assessments
• Ability to define and measure risk mitigation actions
• Understanding of contract negotiation and management, subcontractor relations, and communication skills
• Advanced computer skills including CMMS/CAFM systems, project management tools, and office software
• Facility management background, particularly in hard services, is preferred

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industry: Food and Beverage Services

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Reporting to the TSG Manager (Technical Services Group), this position is required to provide effective support to the operations team, giving the operations team the necessary technical support to ensure optimum plant availability.

The position will be based in the Vaal Area, Gauteng.

1. Ensure safe and efficient operations of the plants.
2. Support operating plants with respect to meeting production targets, providing process technical support, and identifying improvement opportunities.
3. Monitor plant health and performance.
4. Lead onsite implementation of process changes.
5. Deliver process-related inputs required for projects in accordance with sound established engineering principles and standards to satisfy business requirements, including commissioning of new installations.
6. Manage risks related to the protection of plant equipment.
7. Train operators.

• Chemical Engineering degree.
• Two or more years of working experience in an engineering or related field preferred.
• Experience in Water Treatment is advantageous.
• The successful candidate must be a fast learner and able to work with little supervision. Own transport required.

• Solution and improvement-focused (initiative and motivation).
• Effective time management skills with a sense of urgency.
• Ability to establish and maintain effective working relationships.
• Ability to multi-task and work under pressure.
• Proactively work within a team and work independently when needed.