384 Technical Service jobs in South Africa

Job Title: Broadband/Data Support Engineer

Job Summary:
As a Broadband/Data support engineer, you will be responsible for providing technical assistance and troubleshooting to customers who use our broadband and data products and services. You will also be involved in installing, configuring, and maintaining broadband and data systems and devices, such as routers, modems, switches, and cables.

Job Duties:

• Respond to customer inquiries and requests via phone, email, or ticketing system.
• Diagnose and resolve technical issues related to broadband and data systems, devices, applications, and network connectivity.
• Provide guidance and training to customers on how to use our broadband and data products and services effectively.
• Install, configure, and update broadband and data systems and devices according to customer specifications and requirements.
• Perform quality assurance tests and monitor system performance and availability.
• Document and report technical issues, solutions, and feedback to the relevant teams.
• Collaborate with other engineers and technicians to ensure customer satisfaction and service quality.

• Stay updated on the latest trends and developments in broadband and data technology and industry standards

• Job Goals:

• To provide timely, accurate, and professional support to our customers who use our broadband/data products and services.
• To ensure the optimal performance, reliability, and security of our broadband/data systems and devices
• To contribute to the improvement and innovation of our broadband/data products and services

Job Title: Junior VOIP Support Engineer

Job Summary:
As a VOIP support engineer, you will be responsible for providing technical assistance and troubleshooting to customers who use our VOIP products and services. You will also be involved in installing, configuring, and maintaining VOIP systems and devices, as well as performing quality assurance tests and resolving issues.

Job Duties:

• Respond to customer inquiries and requests via phone, email, or ticketing system.
• Diagnose and resolve technical issues related to VOIP systems, devices, applications, and network connectivity.
• Provide guidance and training to customers on how to use our VOIP products and services effectively.
• Install, configure, and update VOIP systems and devices according to customer specifications and requirements.
• Perform quality assurance tests and monitor system performance and availability.
• Document and report technical issues, solutions, and feedback to the relevant teams.
• Collaborate with other engineers and technicians to ensure customer satisfaction and service quality.
• Stay updated on the latest trends and developments in VOIP technology and industry standards.

Job Goals:

• To provide timely, accurate, and professional support to our customers who use our VOIP products and services.
• To ensure the optimal performance, reliability, and security of our VOIP systems and devices
• To contribute to the improvement and innovation of our VOIP products and services

communication skills

Experience is essential

Must have driver's licence

Living in or around Alberton but not limited to.

Acute Care Technology

We are seeking an experienced and driven Technical Services Manager to lead and oversee our Technical Services operations in Singapore and Malaysia. This leadership role is responsible for ensuring operational efficiency, profitability, and exceptional service delivery across both markets.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won't just have a job. You'll have a career—and a purpose.

Join our team. It's a great time to be a part of ZOLL

Essential Functions

• Lead & Inspire: Manage daily operations and P&L of the Technical Services teams across Singapore and Malaysia. Mentor and develop your team to deliver top-tier service and technical excellence.
• Elevate Service Performance: Ensure timely, high-quality maintenance, calibration, and repair of medical devices to meet rigorous safety, regulatory, and performance standards.
• Drive Strategic Vision: Develop and execute service strategies aligned with regional goals focusing on continuous improvement, cost optimization, and enhanced customer experience.
• Expand Business Value: Identify new service revenue streams and implement scalable strategies to grow ExpertCare adoption and long-term service profitability.
• Own Operational Excellence: Promote a culture of accountability, innovation, and excellence in service delivery ensuring every device in the field performs at its best, every time.
• Be the Bridge: Collaborate closely with Sales, Operations, and cross-functional teams to support healthcare partners, explore strategic partnerships, and drive regional initiatives.
• Ensure Compliance: Maintain rigorous documentation and regulatory compliance (e.g., GDPMDS) across all service activities.

Required/Preferred Education And Experience

• Minimum 5 years of technical experience in the Medical Device or Biomedical Engineering industry
• Strong leadership background with experience managing technical service teams, ideally in the medical device or healthcare sector.
• Proven ability to oversee service operations, budgets, and cross-functional projects
• Solid understanding of regulatory compliance and service standards
• Strategic mindset with a hands-on, solutions-oriented approach
• A passion for mentoring teams and delivering outstanding customer support

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

About the Company
: JA Solar is a leading global manufacturer of high-performance solar products, dedicated to providing clean and sustainable energy solutions. Our mission is to promote the use of solar energy worldwide, and we foster a culture of innovation, collaboration, and commitment to excellence.

About the Role
: We are seeking a dedicated professional to handle various feedback and product quality complaints from sales or customers. This role involves conducting cause analysis, providing improvement measures, and coordinating discussions with HQ, customers, and sales teams.

Responsibilities
:

• Handle various feedback and product quality complaints from sales or customers.
• Follow conduct cause analysis and provide improvement measures, and solutions by coordinating discussions with HQ, customers, and sales.
• Conduct frequent site visits across different African countries when needed, as requested by team members and approved by the Africa team leader.
• Conduct on-site commissioning across different African countries when needed, as requested by team members and approved by the Africa team leader.
• Provide customers with component installation training, technical Q&A, or component-related on-site testing with support from the technical team member.
• Provide reports on open complaint cases and be able to perform, explain, and defend reports when needed.
• Take part in site surveys and build relationships with different local partners for site surveys and construction if needed.
• Manage the products (PV modules & BESS) spare parts.
• Collect project pictures and videos and get approval from clients to use them for marketing.
• Collaborate with internal departments, including sales, marketing, and R&D, to support business objectives and initiatives.

Qualifications
: Relevant educational background in engineering, business, or a related field.

Required Skills
:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in data analysis and reporting.

Preferred Skills
:

• Experience in the solar energy industry.
• Familiarity with PV modules and BESS technologies.
• Previous experience in customer service or technical support roles.

Pay range and compensation package
: Competitive salary based on experience, along with a comprehensive benefits package.

Equal Opportunity Statement
: JA Solar is committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences, and we strive to ensure that our hiring practices are free from discrimination.

Ecowize is looking for a Technical Service Technician to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

• Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.


• Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.


• People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.


• Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.


• Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.


• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.


• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.


• To ensure that application of audit procedures conform to the clients quality standards


• To determine the precision and accuracy in chemical verification


• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.


• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.


• Provide effective solutions to address site pain points from a maintenance perspective.


• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.


• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.


• Technical Qualification / Certificate will be an advantage.


• Chemical Engineering background will be advantageous.


•  Technical training IWS


• Management and delegation of tasks


• Operations and Service


• Project Management


• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.


• Ability to work in a dynamic work environment and meet deadlines.


• High work standards, energetic and driven.


• Good communication skills.


• Stock management


• Numeracy skills


• Management of Staff


• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013). The closing date for internal applications is 03 July 2025.    Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

NOTE: If you have not received a response from us within 14-days of the closing date, kindly consider your application as unsuccessful.

Ecowize is looking for a Technical Service Agent to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

1. Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.


2. Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.


3. People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.


4. Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.


5. Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.


• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.


• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.


• To ensure that application of audit procedures conform to the clients quality standards


• To determine the precision and accuracy in chemical verification


• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.


• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.


• Provide effective solutions to address site pain points from a maintenance perspective.


• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.


• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.


• Technical Qualification / Certificate will be an advantage.


• Chemical Engineering background will be advantageous.


•  Technical training IWS


• Management and delegation of tasks


• Operations and Service


• Project Management


• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.


• Ability to work in a dynamic work environment and meet deadlines.


• High work standards, energetic and driven.


• Good communication skills.


• Stock management


• Numeracy skills


• Management of Staff


• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013).  Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

NOTE: If you have not received a response from us within 14-days of the closing date, kindly consider your application as unsuccessful.

Ecowize is looking for a Technical Service Technician to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

1. Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.


2. Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.


3. People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.


4. Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.


5. Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.


• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.


• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.


• To ensure that application of audit procedures conform to the clients quality standards


• To determine the precision and accuracy in chemical verification


• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.


• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.


• Provide effective solutions to address site pain points from a maintenance perspective.


• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.


• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.


• Technical Qualification / Certificate will be an advantage.


• Chemical Engineering background will be advantageous.


•  Technical training IWS


• Management and delegation of tasks


• Operations and Service


• Project Management


• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.


• Ability to work in a dynamic work environment and meet deadlines.


• High work standards, energetic and driven.


• Good communication skills.


• Stock management


• Numeracy skills


• Management of Staff


• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013). The closing date for internal applications is 10 February 2025.   Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

NOTE: If you have not received a response from us within 14-days of the closing date, kindly consider your application as unsuccessful.

Ecowize is looking for a Technical Service Technician to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

High-level Job Objectives:

• Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.


• Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.


• People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.


• Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.


• Company Values and Teamwork in accordance with the company’s values and required behaviours.

Responsibilities:

• Ensure that customer needs are meet by providing technical expertise to site manager, cleaning team, technical sales consultant, and customer.


• Manage, resolve complaints, and advise internal/external stakeholders on corrective action.


• Managing of the budget and ensuring that maintenance and cost are kept as low as possible, this includes asset management and driving of efficiencies and innovation.


• To ensure that application of audit procedures conform to the clients quality standards


• To determine the precision and accuracy in chemical verification


• Managing of Health and Safety, this includes ensuring that service is carried out in full compliance with the health and safety together with the environmental requirements.


• Compliance to the Protection of Personal Information Act (POPIA).  Ensure the safeguarding all personal information and password access to information on site in line with company POPI Compliance Policy.


• Provide effective solutions to address site pain points from a maintenance perspective.


• To provide routine maintenance for chemical dosing pumps and to keep the system functioning.


• Provide onsite assistance and training to the chemical division.

Minimum Requirements:

• Grade 12.


• Technical Qualification / Certificate will be an advantage.


• Chemical Engineering background will be advantageous.


•  Technical training IWS


• Management and delegation of tasks


• Operations and Service


• Project Management


• Total Quality Management System

The successful incumbent must have the following skillsets:

• Customer centric to drive operational excellence.


• Ability to work in a dynamic work environment and meet deadlines.


• High work standards, energetic and driven.


• Good communication skills.


• Stock management


• Numeracy skills


• Management of Staff


• Attention to detail.

When applying for this position, please ensure that you have the minimum job requirements. 

The Company is committed to complying with legislation and to meet its strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013). The closing date for internal applications is 10 February 2025 .  Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

NOTE: If you have not received a response from us within 14-days of the closing date, kindly consider your application as unsuccessful.

We are seeking a highly skilled and experienced
Senior Technical Specialist
to join our team in the chemical industry, with a strong focus on laundry care systems. The successful candidate will be responsible for
installing chemical dispensers
,
calibrating and servicing laundry dosing pumps
, and
conducting technical training
for clients and internal teams. This role demands
extensive technical knowledge and hands-on experience
in commercial or industrial laundry operations, as well as a strong understanding of chemical dosing systems.

Key Responsibilities

• Installation & Commissioning

• Install and configure laundry chemical dispensing systems and related equipment at client sites.

• Ensure systems are installed according to safety standards, manufacturer specifications, and customer requirements.

• Perform start-up, functional testing, and commissioning of laundry dosing pumps and dispensing units.

• Calibration & Maintenance

• Conduct routine and emergency calibration of chemical dosing pumps to ensure accurate chemical delivery.

• Perform diagnostics, troubleshooting, and repairs of system components including tubing, valves, controllers, and sensors.

• Maintain service records, logs, and calibration documentation.

• Training & Support

• Provide technical training to customer personnel on proper operation, maintenance, and safety procedures for installed systems.

• Deliver internal training sessions to field technicians and sales teams to improve understanding of system capabilities and functionality.

• Serve as a technical advisor during customer site visits, audits, and problem resolution.

• Customer Service & Technical Consulting

• Build strong relationships with laundry facility managers and support their operational needs.

• Conduct periodic site assessments to ensure optimal performance and chemical efficiency.
• Recommend system upgrades or chemical usage adjustments to optimize cleaning results and cost-effectiveness.

Required Qualifications

• Proven experience (3+ years) in laundry operations, preferably in a commercial or industrial setting.
• Strong background in chemical dispensing technologies, especially related to laundry dosing pumps and automated systems.
• Technical diploma or degree in Mechanical Engineering, Chemical Engineering, Industrial Technology, or related field.
• Experience in electrical wiring, plumbing connections, and basic control systems.
• Excellent troubleshooting and diagnostic skills.
• Ability to read technical diagrams and interpret installation manuals.
• Strong communication and interpersonal skills to train and support customers effectively.
• Willingness to travel locally and regionally to customer sites.
• Valid driver's license.

Preferred Qualifications

• Prior experience working with major chemical or dispenser manufacturers
• Certifications in chemical handling or dosing equipment maintenance.
• Knowledge of hygiene standards, water quality, and fabric care in laundry environments.

Role Description

This is a full-time on-site role located in the Kya Sands, Randburg. The Customer Service Technical Support role involves providing exceptional customer support, ensuring customer satisfaction, managing phone etiquette, and delivering outstanding customer service experiences. Day-to-day tasks include responding to customer inquiries, resolving technical issues, and maintaining a high level of customer experience through effective communication and technical expertise.

Qualifications

• Excellent Phone Etiquette and ability to handle customer interactions professionally
• Strong focus on delivering a positive Customer Experience
• Technical knowledge is a must
• Basic electronics is a plus
• Strong problem-solving skills and ability to work under pressure
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team