Position: Technical Sales Representative – Western Limb

Rustenburg, North West R90000 - R120000 Y Fabchem Mining (Pty) Ltd

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Job Description

The ideal candidate will have a solid understanding of the full sales process and as a result be able to prospect clients and close deals. They should be well organized and be able to manage the daily operations of assigned accounts. In order to continue to generate revenue, this candidate should be able to uncover new client needs and find a way to add value to their business.

Responsibilities

  • Grow existing accounts by maintaining relationships with clients
  • Manage operation of accounts through responding to customers, forecasting, arranging services and ordering new product
  • Generate new leads and tackle existing leads to contribute to business growth
  • Attend trade shows and relevant conferences

Qualifications

  • Bachelor's degree 2+ years in related field
  • Proficient in Microsoft Office
  • Strong organizational, communication and analytical skills Strong understanding of full sales process
  • Experience utilizing customer relationship management software
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Readvertisement Service Supervisor Field Service Global Grade 10

Rustenburg, North West R180000 - R300000 Y Barloworld Equipment

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Key Output

  • Achievement of cost centre financial targets and Key Performance Indicators

  • Resolve internal customer queries

  • Effective control of cost centre expenses and WIP

  • Ensure effective communication between team and management

  • Ensure service work is carried out in compliance with quality standards (OEM Guidelines)

  • Apply warranty policies and procedures, this includes warranty decisions and service warranty investigations

  • Ensure outputs of service audits are achieved

  • Apply Barloworld Equipment leadership philosophy

  • Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)

  • Competency development of team – one hour training

  • On the job supervision – safety of team

  • Reporting of team Key Performance Indicators and prospects

  • Take ownership and manage all 2.6.1 appointment responsibilities.

  • Management of Field Service Vehicle's in area of responsibilities.

  • Ensure CC/SOR compliance.

  • Sound knowledge of welding.

Qualification, Experience and Competencies

  • Grade 12

  • Minimum of 6 years experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic/Earthmoving Equipment Mechanic) post apprenticeship or learnership experience

  • Minimum of 4 years Field service mechanic experience with substantial troubleshooting exposure

  • Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines

  • Well embedded machine specific technical knowledge and skills

  • Sound interpersonal and communication skills

  • Good technical report writing skills

  • Basic business and financial understanding

  • Computer literate and good business writing knowledge

  • Good and experiences on Caterpillar machine and product knowledge

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